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Hilton Boston Park Plaza Reviews

Hilton Boston Park Plaza

Hilton Boston Park Plaza

Boston, MA
4.6 out of 5 rating, 48 Reviews
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Reviews

4.6 out of 5 rating
48 Reviews
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93% Recommended by couples

Awards

48
WeddingWire Couples' Choice Awards 2023 Winner
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    Bob A. Sent on 11/18/2022
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    A fabulous experience

    Kelsey Wilkinson is a rockstar. I have never felt more comfortable with a vendor rep in my life. She was on top of everything and by the end it felt like she was part of the family! So organized and thoughtful. Don’t lose her! We loved the PP and the beautiful ballroom, but Kelsey made it all come to life. I would recommend the PP to others solely based on Kelsey!
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    Tamar Sent on 12/28/2022
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    Lovely venue & team at Park Plaza

    When my husband and I began looking at venues in Boston we knew we wanted a space large enough to fit 200 guests and a venue that felt elegant and timeless. During our tour with Kelsey Wilkinson at the Park Plaza we not only fell in love with the ballroom but also with Kelsey!! She shared that a date in October just opened up (7 months from then) and she would help us every step of the way to achieve our dream wedding in such a short time! Kelsey did NOT disappoint, she helped coordinate our ceremony in the Georgian room, the cocktail hour, reception and our Sunday farewell brunch. She was extremely responsive and worked closely with us to curate the bar and food selection to meet our unique and specific needs! 2 months later we are still receiving phone calls from guest raving about the cocktail hour carving station, lamb lollipops, and sushi station! No detail was overlooked, Kelsey even setup mirrors and high chairs in our bridal suite. Overall the staff was wonderful, by the end of the weekend we felt like we knew them for years. As a bride I wasn’t bothered once throughout the day about anything, the vendors we assembled plus Kelsey and the Park Plaza team truly achieved what we thought was impossible in 7 short months!
    My ONLY feedback is we heard from some guests staying at the hotel that they didn’t receive their welcome bags. A little pro tip: if you choose to stay in the Garden Suite (which is STUNNING) to work with your reservation expert to assign either your bridal party or family to the 3 other rooms on the 4th floor if they’re available! And if you need a gorgeous spot for a first look with family or friends the Garden Suite patio is a perfect spot! Thank you Kelsey and the Park Plaza for a weekend we will never forget. We can’t wait to visit for our 1 year anniversary!
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  • Nancy
    Nancy Sent on 02/22/2023
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    10/8/2022 Wedding day was so special!

    From the moment we met with Kelsey Wilkinson in August 2021 we knew no other venue would do for our special day. Kelsey made the entire process enjoyable & stress free. She was always so calm & reassuring that I had zero worries/concerns about the venue delivering what they said they would. Kelsey was always on top of every detail & incredibly responsive. On the day of my husband & I decided to attend the cocktail hour & Carol made sure that everytime she came out with hors d'oeuvres she made a beeline to me to assure I ate. When it was time for dinner Reggie not only remembered us from our tasting months prior but was super attentive to us making sure we were happy with our meal & our cups were never empty. Chef was so kind to remember my FIL's weird obsession with needing tortillas with every meal & made some for him! The entire staff at Boston Park Plaza were such a pleasure to work with & made our wedding day so special. It was absolutely perfect & happened without any snags (still can't believe it went so well). All of our guests were impressed & very happy. Thank you!!!
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    Christa R. Sent on 12/15/2022
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    The most incredible venue

    The Boston Park Plaza was the most amazing venue my husband and I could have asked for! From start to finish, everything was perfection! We knew immediately after meeting with Michaela that we were in good hands— and we weren’t disappointed! Michaela is responsive, attentive to detail, and an expert at ensuring everything goes smoothly to make your wedding day perfect!
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    Brianna S. Sent on 12/27/2022
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    Best venue in Boston

    We got married at the Boston Park Plaza on September 23, 2022 and I would recommend this venue a million times over. Michaela could not have been nicer and so easy to work with. Everything went so smoothly during the whole process. From the tour to see the venue to all the little details of the day, it would not have ran like it did if it weren’t for all the staff at the hotel. My guests were so happy with the service they received and how accommodating the hotel was to anything my husband and and I requested to have on our special day.The hotel truly made our day memorable. Their wedding packages are customizable, anything we asked for we were able to have. The ballroom is amazing your guests will be in awe the moment they open the doors!
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    Catherine M. Sent on 12/02/2022
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    Absolutely perfect.

    The Boston Park Plaza was the perfect location for our wedding. With many of our guests traveling in from out of town, the hotel’s location could not have been more convenient for those traveling by plane, train, subway, and car. The location in the Back Bay also provided accessible activities and restaurants for guests to fill down time with. We held a welcome reception the night before our wedding in The Square and after our ceremony we had cocktails and dinner in the Grand Ballroom. Our guests are still talking about how many jaws dropped when the ballroom doors opened up between cocktails and dinner! Dinner was delicious (can’t go wrong with the menu options) and arrived hot to each guest - an impressive feat for a reception of 200 people!
    We worked with Michaela who was the perfect wedding coordinator for us as she was extremely detail-oriented, punctual, and responsive. She was on top of every tiny detail, offered advice when we needed an opinion, ensured nothing slipped through the cracks, and always provided us with the explanations and paperwork we needed. She was so easy to work with and made our planning enjoyable, and the same can be said for the entire staff at the Boston Park Plaza - especially the room block team, who was so patient with us as we expanded our block a few times!
    If you want a well-organized wedding at a beautiful and convenient location, the Boston Park Plaza is the venue for you!
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    Kim C. Sent on 11/30/2022
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    A Magical Day

    We can’t say enough amazing things about Thr Park Plaza! We had a beautiful wedding on July 9th. Our guests are still talking about it. The Park Plaza is so beautiful. The ballroom is breath taking! The service was amazing. It was elegant but also really fun! Our wedding coordinator helped us so much! When we arrived to check in she met us in the lobby and quickly organized us and set our minds at ease. She was amazing. The food was delicious! Every detail was taken care of! We are so grateful to have chosen Patk Plaza for our special day.
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    Helen Sent on 10/21/2021
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    The absolute best venue

    I could write a 10-page essay about how amazing Boston Park Plaza was as a venue. When we got engaged my husband and I decided we really wanted a hotel ballroom wedding, I feel like we went to every hotel in Boston, then we’d make a pros and cons list and discuss if we can overlook the cons. When we went to Park Plaza, we walked out of our first meeting with Michaela looked at each other and both said “there are no cons to this place” and never looked back. Being a covid bride I did have to switch my date and the team at Park Plaza was so responsive and understanding they gave us a ton of options and switched our date with absolutely no issue, they also helped accommodate our ever-changing room block because we didn’t know how many people to expect during the time.
    Not only is the whole feel and look of the ballroom and hotel absolutely incredible but Michaela Ross, the event manager, was beyond amazing, an actual super hero, she understood my vision and executed everything exactly how I wanted and gave helpful recommendations, she was never pushy or judgmental and any question I had she responded right away. We built a giant flower wall and Michaela helped us put it all together, she checked in with me throughout the entire night making sure everything was going well, I absolutely love this girl. The chef there was just top notch every one, still now 3 months later, raved about the food and how it was the best food they ever had at any event ever, they could not get over how every side and course was freshly prepared and still warm. Boston Park Plaza was the best choice, they really gave me the wedding reception of my dreams and I could not have been happier with everyone who made my day so special.
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    Erin Sent on 11/22/2017
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    We had our wedding at Park Plaza in Fall 2017 and it was AMAZING! The ballroom is absolutely stunning and the service our 180 guests received was top notch for our big day! Special thanks to the planner Adrianna for working alongside us for a year to plan and execute every detail perfectly. We wanted to customize almost all of our wedding elements and Adrianna helped create a custom menu, donut/dessert display and was essential in almost all of the design aspects such as rental furniture, lounge & SO SO much more! . My husband and I are very grateful we had someone like Adrianna to make our vision come to life! We had our entire wedding on site at Park Plaza (ceremony in Georgian, cocktail in Ballroom B, reception in Grand Ballroom) and a room block for our family and friends. It all worked seamlessly! It also rained on our wedding day and it didn't even matter because not only is the ballroom beyond beautiful but the modern renovations to the hotel gave us endless options for photos. Thank you Park Plaza and Adrianna for making our wedding day incredible!!!!!! (all photos: Karen Kelly Photography)
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    Iuliia Sent on 08/14/2017
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    Adrianna was our wedding coordinator at Boston Park Plaza on June 17 2017 and we couldn't be more happy about our decision. She did an amazing job and I'll put 25 stars if I can. Our wedding had over 180 guests, an entertainer, a gospel choir, several Ukrainian traditions and rituals. My husband and I, both have full time intense jobs, planned everything ourselves in 6 months. You can understand that it was a really short timeline and a lot of back and forth communication between us and Adrianna. Despite all of these she did a brilliant job organizing. I want to highlight that it was ZERO pressure from her, every issue was solved in no time, just positive "can do" attitude. Thanks you!!!!!!
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    Megan Sent on 01/16/2017
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    We were so glad we chose the Boston Park Plaza to host our wedding reception! The Imperial Ballroom is just spectacular and the entire hotel has been re-done and updated. We were blown away by the elegance and majesty of the ballroom. There is room for a huge dance floor and we were introduced for the first time as husband and wife on the ballroom stage! The balconies are also a unique place to look down at all the guests below and throw the bouquet. We really appreciated how much the wedding package included (food, drinks, linens, champagne toast, separate room during cocktail hour for the wedding party, a really nice and spacious hotel suite for two nights etc.). The food was great; there were various hors d’oeuvres options and great entrée options (including vegetarian choices!). Most of all, we cannot express how much we appreciated the kindness, patience, expertise, and experience of Adrianna (the wedding coordinator). She was extremely helpful throughout the entire process and really wanted us to have a memorable night. She knew the reception logistics inside and out, ensuring that we were where we needed to be on time and that everything ran smoothly. It was amazing to have someone we could trust to execute everything on our wedding day so we didn’t have to worry about things like the vendors setting up or arranging the decorations. We have recommended working with Adrianna and the Park Plaza to all of our friends looking to get married in Boston.
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    Samantha Sent on 11/07/2016
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    Our wedding was August 6, 2016, and we could not have asked for a more stunning venue with incredible people. Adrianna went above and beyond, and her team was the best. The whole night everything was taken care of. Our family and friends still cannot stop talking about how floored they were with the food, people, and of course the ballroom. We could not have done this without Adrianna. She gave recommendations for all of our vendors, and every one of them blew us away. She is truly the best! The Park Plaza is hands down the most phenomenal wedding venue. We could not have dreamed of more!
  • User2542236 Sent on 02/25/2016
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    I cannot say enough about this venue and their wedding personnel. Adrianna Avery the Wedding and Social Events Manager was amazing to work with and on top of EVERYTHING. Park Plaza needs to give her a raise. She went above and beyond, which was noticed by my guests and my family. I knew we were in great hands during the first meeting we had to walk through the venue. We had our wedding in the Imperial Ballroom, which was a stunning backdrop to our night. The bridal suite was HUGE and made getting ready so much fun with my bridesmaids. For a wedding in the middle of Boston, you cannot beat this value. Their wedding packages are outstanding. Overall, we had a dream wedding weekend at Boston Park Plaza!
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    Krystal Sent on 03/12/2016
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    Words cannot express how thrilled we were to have our wedding at the Boston Park Plaza on September 5, 2015. The entire weekend from start to finish was an unforgettable experience we will cherish forever. Adrianna, Chris and the entire staff were so wonderful throughout the entire process. They did their utmost to guarantee everything was perfect that night. Adrianna always made herself available, ensured every detail was attended to and was willing to help in any way possible. We could not have asked for a more amazing wedding coordinator. We would recommend the Boston Park Plaza to anyone and everyone for a wedding venue. We hope to have another event there in the future and will definitely be staying there on our anniversary.
    Thanks again for everything
    All Our Love
    John and Krystal Mershon
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    J Sent on 04/13/2015
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    Having a wedding when the total renovation on the hotel was still in process is a very stressful situation, but wedding coordinators: Adrianna and Chris could have been more accommodating and helpful to work with. My fiance and I probably emailed the both of them to ask for updates and questions over 1,000 times over the course of the year and they were always there to quickly answer us and be as honest as possible. Adrianna was going in for surgery the day before my wedding and continued to email and text message me while she was out and after surgery. They truly put you first and do everything they can to make sure that your day is perfect. Although the lobby bar and restaurant were not open to our guests, Chris made sure that we had a great time at McCormicks attached to the hotel for our after party. The night was seamless and a lot of our guests said they gasped as the doors opened from the cocktail hour to reception because of how gorgeous and enchanting the imperial ballroom is at this hotel. It seriously is a vision and dream and makes you feel like a princess. Without Chris and Adrianna, I dont know how I would have made it through having this wedding during the hotels construction and stress that we went through and it would not have been the same experience without them!
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    Cecilia Sent on 02/11/2015
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    My husband and I recently got married in October 2014, and the only word to describe our wedding was: FAIRYTALE!

    Unfortunately, my wedding was initially planned at Lakeview Pavilion and just 6 weeks shy of the big day.. the venue burnt down to the ground. My husband and I were absolutely devastated, but there was to be a light at the end of the tunnel...

    The ONE place that I absolutely DREAMED of having my wedding since I was just a little girl, reached out to me asking if they could help - The Boston Park Plaza. Adrianna Avery, did everything in her power to ensure I had the wedding of my dreams. From start to finish - Adrianna went above and beyond in helping me plan and coordinate our new arrangements and did not disappoint at the end result!
    She was available to me ALL THE TIME - and trust me... I was super annoying haha! For most young brides, we usually have no idea what we're doing.. but Adrianna helped me in every way possible. She kept calm and composed in times where I was stressing out and having anxiety, which of course put me at ease that she DEFINITELY knew what she was doing!
    The overall venue was truly amazing - from the food, to the decor, architecture and overall hospitality - I couldn't have asked for a more magnificent evening. Every one of guests are still ranting and raving about how perfect and CLASSY our wedding was - and I couldn't agree more.
    I would HIGHLY recommend the Park Plaza to all bride/grooms to be! and THANK YOU ADRIANNA for making it even more amazing!
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    Tenney Sent on 10/03/2014
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    The Plaza was an incredible location for our wedding! The staff are truly who made our wedding special.

    Adrianna was the best to work with and made so many accommodations for us. Blake, Sarah, and the rest of the staff were better than I could have ever imagined.

    The food was exceptional and the servers were simply amazing. Our honeymoon suite? WOW. It was surreal.

    The Plaza is the most elegant of elegant and every component of their event planning shows just that.

    If you want the best of the best, the Plaza will absolutely deliver!
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    Larisa Sent on 05/27/2014
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    My now husband and I first saw the Plaza ballroom when his university held a ball there when we were dating. After, when secretly planning my dream wedding, I imagined how special it would be to have our wedding there someday. Coming from Las Vegas with a tight schedule for visiting potential venues for our wedding 10 years later, I didn't think we'd actually end up at the Plaza. Touring for the fun of it, the rush of memories we experienced coupled with the enthusiasm of then coordinator, Ashley, we immediately booked. Unfortunately, Ashley ended up leaving for another position, and how the Plaza handled the transition to get us in contact with her replacement was difficult, which was 4/5 star worthy. However, the stellar handling by her replacement, Adrianna, brought our rating back up to a 5/5. Adrianna was helpful and understanding throughout the whole process, she answered my many question-filled emails with ease, and the weekend of the wedding knew when to steal me away from the craziness of my bridal party so that I could have a moment to regroup. I completely trusted her judgement if I wasn't available to make a decision day of about reception decor, and our parents felt comfortable in her capable hands maneuvering our wedding. The wedding itself was a complete blur with me getting 12 hours of sleep over 3 days, but when I look back at it, it was the perfect day at the perfect venue with the perfect man, thanks to the Plaza and Adrianna.
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    Nina Sent on 10/03/2013
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    We fell in love with the Boston Park Plaza Hotel & Towers from the moment we walked in, and it did not disappoint. Our fairytale wedding came true from the amazing atmosphere, gourmet food, excellent service & accommodation for my guest, the bride & groom! We owe this immensely to Ashley Anastasi that was nothing but sweet & kind to us from the minute we met her until taking off for our honeymoon!! Ashley was our wedding coordinator at the hotel who went above and beyond with her level of professionalism and experience – we were so ecstatic to work with her on all the details. Our ceremony was in the Georgian Room than followed into the Plaza ballroom during cocktail hour which than opened up into the Imperial Ballroom for the reception. When the doors opened up into the Imperial Ballroom, it was truly magical!!! Everything went so smooth.... If your staying over at the hotel ask for the Garden Suite room - we promise you will not be disappointed with the amount of space in the suite and the enormous balcony!!
    We would recommend this venue to any couple looking for an unbelievable fairytale wedding experience!!! Everyone at the wedding had a great time & we owe this all to the amazing staff at the Boston Park Plaza & a special thank you to Ashley Anastasi!!!!
  • User1060596 Sent on 01/06/2013
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    Fantastic food. Staff was awesome. The only part that is tough was the parking. But That's to be expected in Boston. The hotel is absolutely beautiful.
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    Susanus01 Sent on 06/30/2012
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    It was a large size, attractively furnished and decorated, and well equipped. The bed was extremely comfortable and with good quality bedding and bed linen.The service we received from all the hotel personnel throughout our three day stay was very warm, helpful and professional.
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    Renovrrrr Sent on 06/30/2012
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    Our room was ravishingly decorated with a view of the roof-top garden where they grow their own herbs. Room service was exceptionally fast and all of the operatives were exceedingly friendly, polite and gracious. The lobby is large and nicely decorated. Valet service was prompt, friendly and courteous. Wish we could have stayed longer.
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    Hotelssmilford Sent on 06/30/2012
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    Our room was a quiet double corner room on the eleventh floor.Comfort was in abundance... robes & slippers... a large flat screen TV... complementary water, coffee, and chocolates... a cozy, well lit space to sit and put our feet up... gorgeously appointed and roomy bathroom... and heaven sent beds! This was relaxation at its five-star finest.
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    Pionjen Sent on 08/23/2012
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    Fabulous location! It was an excellent personnel. We went there with a group of 6 people, hence staff of the hotel attended us very well with great respect. I must say that there was no delay in any order or any services in the Hotel. The package we took there was wonderful and they provided their complete services. Amazing food and other special dishes.
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