Cafe Primavera Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
7 Reviews
95% recommend it
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User1427202 Sent on 11/07/2013I had SOOO many compliments on the food at my wedding. Vanessa was AMAZING to work with and filled every request we had. I would highly recommend them. Everything was TOP NOTCH!! Vanessa was wonderful to work with and had many suggestions that helped us save $$ and decide where to spend a bit more. She was wonderful!!! -
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Susan Sent on 09/15/2016The food was amazing, it was presented well and it was reasonably priced. They were very easy to work with leading up to my wedding and the day of was smooth sailing! I am so happy I picked them for my wedding. -
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Anthony V. Sent on 04/22/2024Great Food, But Be Wary
For background, I had my wedding around Spring in 2024, and the guest count was 56 guests. In addition, we had one coordinator leave Cafe Primavera around January, who was replaced with someone else, and that may have played a role in the event’s circumstances. Even on the day of, the coordinator we were working with got sick and couldn’t make it, and we worked with someone else at CP who we met with beforehand. In addition, I sent Cafe Primavera a version of this review, and they offered a small reimbursement as a way to make amends for their mistakes. It doesn’t “fix” their mistakes, but it is a nice gesture nonetheless.
As for the positives, the food and bartending service was immaculate. We never had any doubts about that.
As for the rest, I must say we were disappointed by the rest of the event and CP’s handling of it . The event mostly ran okay, but overall, we were disappointed by how often our notes and requests were ignored or disregarded. For example:
-The layout we provided was not followed. There was no gift table at the entrance like we specified, which led to guests handing us gifts before and during the event. And in addition, myself and the best woman had to physically set up additional tables, decorations, and add-ons prior to the event, as we were getting ready, and during the event.
-Champagne was not poured during the toasts, which means we now have bottles of champagne and sparkling cider that went to waste.
-Favors were not passed out when we specified. In writing on the event document, they were to be passed out during dessert, and this did not happen. The best woman and I had to physically pass the favors out much later, during a time where many guests were already leaving, which means many of them did not get favors I personally made for them.
-Dessert requests were not followed, and we were not informed they could not be followed prior to the event.
-Communication on the day of was almost non-existent. If the replacement coordinator arrived, I never knew, which is a problem because in the event there were any issues, either myself or the next in charge would’ve been more than happy to help. Everything necessary was at the venue, and I could easily pull up any notes, layout diagrams, or anything necessary for the event.
I understand that coordinating events is far from easy, and I understand how there were many instances in which I could have spoken up, asked for more clarification, or otherwise assured every request was noted somewhere. And in addition, I understand that these shortcomings are rather minor; things could definitely have been much worse.
But at the same time, I did ensure to at least make sure each of our requests were noted at some point in writing, either in the event order or via email. I kept constant communication and I was always available before, and during the event in case something was needed or a problem arised. I
If I were recommending Cafe Primavera to other prospective newlyweds, I would highly recommend it based on the food alone. Five stars, six if I could. But for everything else? I’m not sure. I could never say that the event ran poorly, and at the end of the day, we hired them for the food, and that was impeccable, But my wife and I were genuinely let down by things that should have been exceedingly simple, and I’m glad that I had others to rely on to make sure the event ran as well as it could’ve been. A 56 person wedding is not that complicated, and if they had trouble with the simple matters, I worry about their ability to handle something even more intricate and complicated. We appreciate their understanding and willingness to make amends, but I would hesitate to recommend Cafe Primavera to prospective clients. Should any prospective clients move forward, I advise you to reiterate your needs ad infinitum, and be prepared to take matters into your own hands even on the day of your wedding.
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