Catalina Casino Ballroom Reviews
View more informationReviews
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
20 Reviews
93% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
20
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User photos
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Cheryl V. Sent on 05/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Dancer’s Dream Wedding, For Real
BEST. DAY. EVER.
The casino was such a beautiful place for me and my husband on our wedding day. All the staff were so kind to us and made it that much more special. We hadn’t our ceremony at the theatre and the reception in the ballroom and it felt so awesome to be surrounded by such magical history. I could really feel the old Hollywood vibes and the classy elegant 20s spirit that day. My husband told me he was gonna marry me when we were just dating and did a tour of the place and he sure did make it the wedding of my dreams. For real. Most fun EVER. Book here and you will not regret it!!!BEST. DAY. EVER.
The casino was such a beautiful place for me and my husband on our wedding day. All the staff were so kind to us and made it that much more special. We hadn’t our ceremony at the theatre and the reception in the ballroom and it felt so awesome to be surrounded by such magical history. I could really feel the old Hollywood vibes and the classy elegant 20s spirit that day. My husband told me he was gonna marry me when we were just dating and did a tour of the place and he sure did make it the wedding of my dreams. For real. Most fun EVER. Book here and you will not regret it!!!-
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+5 photos
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Quality of service
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Julia Sent on 04/19/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved everything about this vendors attention to detail and care.Loved everything about this vendors attention to detail and care. -
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Ana M. Sent on 09/08/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Catalina Country Club did a wonderful job for us. We specifically have Jessica Marical, the even coordinator, to thank. She worked with us during our wedding planning process. Without a wedding planner to help us, she was our glue and she did her very best for us!! We are so grateful.The Catalina Country Club did a wonderful job for us. We specifically have Jessica Marical, the even coordinator, to thank. She worked with us during our wedding planning process. Without a wedding planner to help us, she was our glue and she did her very best for us!! We are so grateful. -
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Rosali Sent on 10/11/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Catalina Country Club staff was great in helping us plan our event. Everything turned out just how we wanted it. They went above and beyond what we had expected.The Catalina Country Club staff was great in helping us plan our event. Everything turned out just how we wanted it. They went above and beyond what we had expected. -
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Kim Sent on 03/17/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love Catalina and really love working with DeeDee Sniders and her staff.Love Catalina and really love working with DeeDee Sniders and her staff. -
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Tracy Sent on 08/01/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dee Dee, without you I could never have had such a nice event. You are truly the best. Thanks. Tracy and Mike BeamanDee Dee, without you I could never have had such a nice event. You are truly the best. Thanks. Tracy and Mike Beaman -
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Lisa Sent on 03/04/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I could not have asked for anything more!I could not have asked for anything more! -
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Jennifer Sent on 08/14/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Creating our wedding with the Santa Catalina Island Company was a very positive experience. Dee Dee and the rest of the staff were exceptional all the way through. The quality of service was exceptional along with responsiveness, professionalism and flexibility. They provided us with a list of reputable and professional florists, officiants, photographers, DJ's and cake makers who are familiar with the island as well. I felt that Dee Dee and the rest went above and beyond and were extremly personable throughout the whole experience and made us feel like we were the only ones in the world getting married! We would highly recommend any couple to have their wedding on Catalina Island with the Catalina Island Company. Friends and family tell us that it was one of the best weddings they have ever been too and how beautiful the night went!Creating our wedding with the Santa Catalina Island Company was a very positive experience. Dee Dee and the rest of the staff were exceptional all the way through. The quality of service was exceptional along with responsiveness, professionalism and flexibility. They provided us with a list of reputable and professional florists, officiants, photographers, DJ's and cake makers who are familiar with the island as well. I felt that Dee Dee and the rest went above and beyond and were extremly personable throughout the whole experience and made us feel like we were the only ones in the world getting married! We would highly recommend any couple to have their wedding on Catalina Island with the Catalina Island Company. Friends and family tell us that it was one of the best weddings they have ever been too and how beautiful the night went! -
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Allison Sent on 02/14/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband Steve adn I have nothing but excellent things to say about Dee Dee and the entire staff of Catalina Country Club Restaurant. They were completely professional and enabled us to relax and enjoy the day. The food was excellent! SO many of our wedding guests still talk about what a great time they had at our wedding...Thanks Dee Dee!My husband Steve adn I have nothing but excellent things to say about Dee Dee and the entire staff of Catalina Country Club Restaurant. They were completely professional and enabled us to relax and enjoy the day. The food was excellent! SO many of our wedding guests still talk about what a great time they had at our wedding...Thanks Dee Dee! -
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Kate Sent on 05/27/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone was very helpful, had recomendations for other vendors. Staff was wonderful and attentiveEveryone was very helpful, had recomendations for other vendors. Staff was wonderful and attentive -
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Urania Sent on 02/14/20084.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
planning a destination is very hard, but meghan the event coordinator for the venue is fantastic and helping you find all sorts of things on the island. Food was delicious even for a buffet style. Tasting preview is informative and fun. The casino ballroom is any couple's dream venue, with stunning views of the pacific ocean, in a historic art deco building.
planning a destination is very hard, but meghan the event coordinator for the venue is fantastic and helping you find all sorts of things on the island. Food was delicious even for a buffet style. Tasting preview is informative and fun. The casino ballroom is any couple's dream venue, with stunning views of the pacific ocean, in a historic art deco building.
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Quality of service
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Robin Sent on 03/21/20084.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
I loved this company!!!I loved this company!!! -
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Anne Sent on 09/30/20084.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I thank the Santa Catalina Island Company sincerely for helping us to pull off what we consider a perfect wedding! We were thrilled with everything. Everything. The food was outstanding, the setting was perfect (not just the lawn and stage and beach, but the tables and chairs and linens and bars and the service), the sound, the ceremony... it was all seamless and easy. We couldn't be more pleased. All of our guests enjoyed themselves thoroughly, as did we. In fact, three weeks later, we're still getting emails and phone calls about how good ALL of the food was, and how elegant and personal our ceremony and reception were.My husband and I thank the Santa Catalina Island Company sincerely for helping us to pull off what we consider a perfect wedding! We were thrilled with everything. Everything. The food was outstanding, the setting was perfect (not just the lawn and stage and beach, but the tables and chairs and linens and bars and the service), the sound, the ceremony... it was all seamless and easy. We couldn't be more pleased. All of our guests enjoyed themselves thoroughly, as did we. In fact, three weeks later, we're still getting emails and phone calls about how good ALL of the food was, and how elegant and personal our ceremony and reception were. -
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Lori Sent on 03/09/20084.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was extremely happy with Santa Catalina Island Company. Meghan at the Casino was very helpful and flexible with my requests. I would recommend this venue to anyone.I was extremely happy with Santa Catalina Island Company. Meghan at the Casino was very helpful and flexible with my requests. I would recommend this venue to anyone. -
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Darah Sent on 06/10/20084.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
The Santa Catalina Island Company was an all around PLEASURE to work with. All of our contacts there were amazing... and I felt like I was working amongst friends. The entire experience was fantastic and I owe it all to the professionalism, support and kindness of the entire Company.The Santa Catalina Island Company was an all around PLEASURE to work with. All of our contacts there were amazing... and I felt like I was working amongst friends. The entire experience was fantastic and I owe it all to the professionalism, support and kindness of the entire Company. -
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Susie Sent on 03/03/20084.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were 100% satisfied with our wedding reception at Descanco Beach Club on Catalina Island. The location was beautiful and everyone involved in the planning was very helpful. The food was exceptional and many of our guests made comments about how great it was afterwards.
Thank you!
We were 100% satisfied with our wedding reception at Descanco Beach Club on Catalina Island. The location was beautiful and everyone involved in the planning was very helpful. The food was exceptional and many of our guests made comments about how great it was afterwards.
Thank you!
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Brian Sent on 09/30/20084.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
We booked our wedding with SCIS in January 08 (highly recommended to book early) and from the beginning the reps that we dealt with through out the process were the best. Ultimately, our events (they handled our welcome reception as well) were flawless. The staff were super friendly, very helpful with recommendations and took care of every detail. Our guests have had nothing to comment on but the fantasticness of the whole experience. We think that the already marrieds are a bit jealous they didn't have their wedding there ;)
I highly recommend their Descanso Beach location to anyone!We booked our wedding with SCIS in January 08 (highly recommended to book early) and from the beginning the reps that we dealt with through out the process were the best. Ultimately, our events (they handled our welcome reception as well) were flawless. The staff were super friendly, very helpful with recommendations and took care of every detail. Our guests have had nothing to comment on but the fantasticness of the whole experience. We think that the already marrieds are a bit jealous they didn't have their wedding there ;)
I highly recommend their Descanso Beach location to anyone! -
Quality of service
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Sarah Sent on 06/03/20094.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Overall I am very happy with the quality and service of Catalina Island Resort Services. The only problems I had were being asked the same questions over and over again, and The days schedule of events was sent to me, but at the event the schedule she had was not the updated one. I felt I had to constantly repeat myself! The food was excellent, and my cake was assembled perfectly. We had a wonderful dayOverall I am very happy with the quality and service of Catalina Island Resort Services. The only problems I had were being asked the same questions over and over again, and The days schedule of events was sent to me, but at the event the schedule she had was not the updated one. I felt I had to constantly repeat myself! The food was excellent, and my cake was assembled perfectly. We had a wonderful day -
Quality of service
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Jennifer Sent on 02/13/20084.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
The most beautiful venue in the world! Very happy with the quality of food & wait-staff especially considering we had a black-tie, formal affair. We had a wedding planner which really helped since there was little-to-no flexibility with the room and what we could do. The planner worked out details with the site manager for us. After much begging and pleading, the venue turned out just how I wanted it and it was stunning. Would want to do it again for our 10 year anniversary. Amazing place that absolutely made the wedding.The most beautiful venue in the world! Very happy with the quality of food & wait-staff especially considering we had a black-tie, formal affair. We had a wedding planner which really helped since there was little-to-no flexibility with the room and what we could do. The planner worked out details with the site manager for us. After much begging and pleading, the venue turned out just how I wanted it and it was stunning. Would want to do it again for our 10 year anniversary. Amazing place that absolutely made the wedding. -
Quality of service
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User1899393 Sent on 11/01/20142.1 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
The Casino ballroom on Catalina is absolutely a knockout, but so many other things about the CIC staff proved to be disappointing. We started asking about wine selections in June but were told they would have to see what was available through their sources on the mainland. We called them repeatedly throughout the summer but never got a call back from their banquet manager. It wasn't until 10 days before the wedding that our CIC contact person got back to us and said our wine choices would be available, but then we discovered they were charging us restaurant prices, not retail. We had 7 cases of wine and Champagne left over (84 bottles) which they said they could not ship to us (we live in the midwest) because they didn't have a "license" to do so. We paid for 7 extra staff people to serve wine yet our table was never offered red wine with the main course, or another glass of white wine nor was water served even though we had requested it. There was a water glass on the table that went empty the whole night. I had the feeling that either the company was understaffed or not very professional. I have heard similar comments from two shop owners in Catalina. They said the company is not what it used to be a couple of years ago when it changed ownership. In spite of the problems, our guests said they had a wonderful three day vacation on the island and that the wedding was one of the best they have ever been to. The ceremony on Descanso Beach was absolutely gorgeous and the Casino ballroom is stunning. Stay away from the mezzanine area, however. It is quite noisy with 160 people and was quite warm even though it was a cool day outside. There is no air conditioning, they had not set up fans and there is not enough natural ventilation to make it comfortable. Also, the CIC chairs are wood with a magenta fabric, not a good color to work with unless you're doing a fall wedding. We rented white charivari chairs from a local vendor who is closing.The Casino ballroom on Catalina is absolutely a knockout, but so many other things about the CIC staff proved to be disappointing. We started asking about wine selections in June but were told they would have to see what was available through their sources on the mainland. We called them repeatedly throughout the summer but never got a call back from their banquet manager. It wasn't until 10 days before the wedding that our CIC contact person got back to us and said our wine choices would be available, but then we discovered they were charging us restaurant prices, not retail. We had 7 cases of wine and Champagne left over (84 bottles) which they said they could not ship to us (we live in the midwest) because they didn't have a "license" to do so. We paid for 7 extra staff people to serve wine yet our table was never offered red wine with the main course, or another glass of white wine nor was water served even though we had requested it. There was a water glass on the table that went empty the whole night. I had the feeling that either the company was understaffed or not very professional. I have heard similar comments from two shop owners in Catalina. They said the company is not what it used to be a couple of years ago when it changed ownership. In spite of the problems, our guests said they had a wonderful three day vacation on the island and that the wedding was one of the best they have ever been to. The ceremony on Descanso Beach was absolutely gorgeous and the Casino ballroom is stunning. Stay away from the mezzanine area, however. It is quite noisy with 160 people and was quite warm even though it was a cool day outside. There is no air conditioning, they had not set up fans and there is not enough natural ventilation to make it comfortable. Also, the CIC chairs are wood with a magenta fabric, not a good color to work with unless you're doing a fall wedding. We rented white charivari chairs from a local vendor who is closing. -
Quality of service
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