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    Caught Up In The Moment Photo Booth Services


They were very professional and easy to work with ! The contract was clear and response time was prompt, the booth was set of very nicely and all of my guests enjoyed the prop table. The photobooth was truly a party starter, I also loved my scrap book filled with all of my memories from that day ! The thumb drive came in handy to share the pictures with friends as well. Would definitely recommend them , it was well worth it!

5.0/5.0
Sascha, Event Date: 03/01/2015

About

We are Southern California's #1 most affordable photo booth/ flip book rental company! Our modern open air rentals include print customizing, props, 2 attendants, instant prints, and more! Add-on a scrapbook station, social media uploading service, photo frames, or enclose your booth for privacy! New in 2016: side screen viewing monitors and kiosk only rentals! Check out our Knot profile for samples of our work. Contact us for a quote or use the quote generator on our website for an instant quote. When you are ready to book, our online booking process is fast and easy. Need reviews? No problem! Just click on the review tab on our website!
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Details

Event Rentals - Frequently Asked Questions
Which of the following event rental services do you provide?
Clean Up, Delivery, Setup
What event items are available?
Photobooth
What photobooth items are available?
Backdrop(s), CD/DVD of Images, Enclosed Booth, Flip Book, Prints, Props, Social Media Integration
Favors & Gifts - Frequently Asked Questions
How would you categorize your product offerings?
Custom, Personalized, Themed
What services do you provide?
Assembly, Design, Printing
What items are available?
Photo Favors
Are you able to meet clients in person to showcase your product?
No
Is there a minimum order requirement?
Yes
What is your return policy?
Partial Refund
Business Info
What types of events do you service?
Anniversaries, Baby Showers, Bar / Bat Mitzvahs, Birthdays, Bridal Showers, Christenings, Corporate Events, Debutante Balls, Eco-Friendly / Green Weddings, Engagement Parties, Graduations, Holiday Parties, LGBTQ Weddings / Ceremonies, Memorials, Proms, Quinceaneras, Sweet 16s

95 Reviews

4.8/5.0
 
4.0/5.0
S, Event Date: 09/03/2017
Quality of Service: 4.0 Responsiveness: 5.0 Professionalism: 3.5 Value: 3.5 Flexibility: 4.0

They were very kind to all my guest at the party! I wish I had more time with them at my party!

Services Used: Favors & Gifts, Event Rentals

5.0/5.0
User5413463, Event Date: 2+ years ago
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

Staff was friendly and they were reliable and professional

Services Used: Favors & Gifts, Event Rentals

3.7/5.0
Ramanpreet, Event Date: 07/11/2015
Quality of Service: 3.0 Responsiveness: 3.0 Professionalism: 3.5 Value: 4.0 Flexibility: 5.0

The booking process for photo booth and the payment method was easy. Infact it was great.

It was a birthday party for kids. The camera was too high for kids. Atleast you could have put a bench for kids to stands on to match up height with the camera. Most of the kids pictures didn't came out right. Also the memory stick gave me didn't have all the pics. It has only 86 pics. There were so many more.

I had a reptile show at the party and the girls that came were intetested in taking their own pics outdoors with all the reptiles on their phones. It wasn't professional at all. I paid for the services to have my guests have pics with the reptiles not photo booth attendants with their cell phones taking pics in the middle of the party.

Services Used: Event Rentals
Caught Up In The Moment Photo Booth Services responded with the following comments:
We are never happy to hear that a client is unhappy with our service. We always hope that any issues are brought to our attention at the event where we are able to correct them promptly. This is our first time hearing of any of these issues. Thankfully, we have the opportunity to clarify. Children’s events are some our best events, but they are difficult to manage when the client chooses an enclosed booth. We always recommend that children’s events have an open setup where the attendant is able to monitor the photos. A bench is provided at every event, but it cannot be left inside the enclosed booth because it is not safe. This something that can be adjusted during the event. All photos are loaded onto the USB at the end of the event in their design format not the individual frames. We have no reason not to load every photo as each USB has an 8 to 16 GB capacity. The USB is given at the event and the host is free to inquire as to how many photos were taken at the end of the night or at any time thereafter. We do not delete photos and all photos are accessible online. Although it is never appropriate for attendants to engage in other activities during an event, unfortunately it can happen. It is not approved or condoned and is grounds for automatic termination. All in all, we hope the kids had an awesome time and upon review of all the event photos filled with laughs and smiles it appears we at least had a few folks “caught up in the moment”!.

4.5/5.0
Rev. Beverly, Event Date: 07/05/2015
Quality of Service: 4.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 3.5 Flexibility: 5.0

The reason I hired this group was because I had been to a birthday party where they had a photo booth. What disappointed me was at the birthday party, the pictures were on a square with theme graphics. Our pictures were just a strip of pictures.

Services Used: Event Rentals
Caught Up In The Moment Photo Booth Services responded with the following comments:
All print layouts are created by the host. A proof is created and emailed to the host for approval. We allow as many changes until we get it right. No template is ever used that the host did not create and approve. We always suggest reviewing your proof in a timely manner, remaining engaged in the process, and being as thorough as possible on the print layout sections of the questionnaire. We aren’t quite sure where we missed the mark on this one, but we hope the other services we provided helped make the day awesome!

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