I had been admiring my girlfriend's engagement ring for the longest time and of course asked her where her husband bought it from...Charleston Alexander! My then boyfriend now husband and I went there to check it out after our long search for my ring. I was greeted by Rick and I told him exactly what I was looking for and he knew immediately just the ring for me. I have small fingers (size 3.5) and didn't want something too overbearing. He said his wife has the same style I like and small fingers like me! He showed me the ring his wife has and I was head over heels when I saw the ring on my finger. I secretly knew that was the one! But compared to the rings my husband and I were looking at it was far out of our range. So we left and continued our search but every jeweler we went to I would always try to find a similar one to the one I saw at CA. The ring I wanted was a Tacori and the detail on their rings are so intricate, truly unique that there isn't anything like it. I had given up hope until my husband proposed and surprised me with the ring I wanted from CA! "AHHH!!!" was my replied to his proposal and my reaction to seeing the sparkling diamond ring in the royal blue ring box. I am madly deeply in love with my ring and catch myself staring at it in the elevator (it's so sparkly in there), typing, driving etc. Tacori has a lifetime warranty so even if CA closes you can go to any store that sells Tacori and they will honor the warranty. I noticed the Tacori stamp inside my ring, the letter "i" was faded from when they melted the gold to make the ring smaller. I brought it to Rick's attention and he took care of it, he sent it to Tacori to get it restamped with no charge. I love that CA will clean your ring every four months and one time when I went in for a cleaning I saw Rick and he told me if I wanted the matching band then Tacori is having an end of year sale. Yup, my then fiance got on the sale and I am one happy gal! Thank you so much Rick, you are the man!
I purchased my wife's engagement ring, as well as both our wedding rings, from Charleston Alexander. The customer service is absolutely outstanding, as is the quality and variety for the prices. I worked with Jana Krnacova from my very first day at Charleston. Her knowledge and insight into the type of rings my wife and I wanted impressed me from the very beginning. At our first meeting, she spent over an hour introducing me to all the aspects of a diamond and how to determine what it was that I valued in an engagement ring. I provided her my budget and she actively monitored their diamond intake. Within a few weeks, she had contacted me with a ring that she thought was perfect (and well within my budget). IT WAS! I then continued to work with Jana for our wedding bands. Again, she provided outstanding service. For myself in particular, I wanted a groom's wedding band that was somewhat different from the traditional plain band. Jana found the perfect designer for me, and now every day when I look down at my left hand and see my wedding ring I smile. Charleston Alexander's prices are extremely competitive in this costly market. They offered me a 50% discount on my wife's engagement ring band since I bought the diamond from them. We also received several discounts and price matches on our wedding bands. In short, I am confident in saying I could not find a better price for the rings we purchased anywhere else! I would use them for any of my jewelry needs in the future and am always looking for excuses to go back in and visit the staff just to say hello. 5 of 5 stars!
In 1987 Charleston Alexander Diamond Importers family owned operated business was established. They began their journey to change the way people bought certified diamonds in the Washington, Maryland and Virginia area. They specialize in custom made to order engagement rings, wedding bands and jewelry. Their dream to serve the Washington Metro area came true. Importing diamonds from the five diamond capitals of the world, they have established themselves as the leading diamond and custom jeweler in the area. Customer experience and customer service is their number one priority; they understand it begins with the relationship they have with each and every one of their guests. Trust, guidance and value are what set Charleston Alexander apart from other jewelers, diamond dealers and online companies. From designer settings to one of a kind master pieces, Charleston Alexander prides themselves on creating a diamond purchasing experience like no other.