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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
After visiting 9 venues and comparing all they had to offer, my now husband and I decided to go with Chicago Marriott O'hare! Their platinum package was everything we were looking for and for the right price! They just had a remodel of the entire hotel and ballrooms May 2013 and was perfectly modern for us! Our communication with Kelly, who helped us view the ballroom and sign our contracts was great. Our contract clearly laid out all of the inclusions, and all of the dates we would be expected to make payments. After that she passed us to an event coordinator. Communication was great but the event coordinator changed 3 times during our entire process. Our last and most awesome event coordinator was Lindsey Beirne, who was previously at the Renaissance in Schaumburg and had worked with a few of our vendors in the past so we were elated and hoped she'd stay at least until after our wedding! Lindsey was profession, bubbly and super fun to work with. She was amazing at getting back to me with all of the emails I sent, especially the last month before the wedding. I had no doubt that we were in good hands. We used the O'hare Ballroom for our wedding. Set back away from the other ballrooms, we had our own bathrooms and an L shaped foyer that we used for cocktail hour. Capacity was 250 and we had 195 with 19 tables and 2 tier head table and a huge dance floor. We were not crammed and service was great. Food choices for appetizers during cocktail hour were amazing, everyone raved about them afterwards. Our dinner service was impeccable. Food was all amazing, i didn't see anyone with food left on their plates! Our captain for the head table was great, and server was amazing, leaving a bottle of champagne by our seats since I was drinking champagne only. Bar service was quick, and noone waiting for drinks. Top shelf liquor was stocked and beers plenty. We had such a great experience working with Lindsey, Marriott event staff, and the hotel itself!!
After visiting 9 venues and comparing all they had to offer, my now husband and I decided to go with Chicago Marriott O'hare! Their platinum package was everything we were looking for and for the right price! They just had a remodel of the entire hotel and ballrooms May 2013 and was perfectly modern for us! Our communication with Kelly, who helped us view the ballroom and sign our contracts was great. Our contract clearly laid out all of the inclusions, and all of the dates we would be expected to make payments. After that she passed us to an event coordinator. Communication was great but the event coordinator changed 3 times during our entire process. Our last and most awesome event coordinator was Lindsey Beirne, who was previously at the Renaissance in Schaumburg and had worked with a few of our vendors in the past so we were elated and hoped she'd stay at least until after our wedding! Lindsey was profession, bubbly and super fun to work with. She was amazing at getting back to me with all of the emails I sent, especially the last month before the wedding. I had no doubt that we were in good hands. We used the O'hare Ballroom for our wedding. Set back away from the other ballrooms, we had our own bathrooms and an L shaped foyer that we used for cocktail hour. Capacity was 250 and we had 195 with 19 tables and 2 tier head table and a huge dance floor. We were not crammed and service was great. Food choices for appetizers during cocktail hour were amazing, everyone raved about them afterwards. Our dinner service was impeccable. Food was all amazing, i didn't see anyone with food left on their plates! Our captain for the head table was great, and server was amazing, leaving a bottle of champagne by our seats since I was drinking champagne only. Bar service was quick, and noone waiting for drinks. Top shelf liquor was stocked and beers plenty. We had such a great experience working with Lindsey, Marriott event staff, and the hotel itself!!
