If I could rate a 1/4 of a star I would. Lets start first with how awful Dennis the owner is. He is arrogant and obnoxious.
Next, the groom had to call Paula who is basically the only good thing associated w/ Club International, to find out why the Shuttle bus we hired to transport the 55 guest including the wedding party and groom to the church was 45 min late to the pick up? The bus arrived an hour late to pick them up resulting in them arriving 5 min AFTER THE BRIDE AT THE CEREMONY.
Next after spending several conversations with Paula regarding pick up times, the shuttle departs 30 min. early from the ceremony arriving an hour early to the reception. Had the best man not called the guests would have arrived to a reception that was not ready for guest! as the bride I had to call Paula and have them divert the bus again. To which the driver decided to take the bus over the 59th St. bridge and later get lost, to arrive 30 min. late to the reception. If your adding this up that means the guests were on the bus for almost 2 hours on what should have been a 35 min. ride.
Besides Paula, James who is the driver who drove the Rolls the bride was in, nothing else was pleasant about that experience. I would never even use them for transportation to the airport!
Private User, 1+ year ago
They did a great job for our big day. They were very professional and reliable. They were there early to pick up both the guys and girls. Instead of worrying or stressing out about being late, we were 15 minutes early to the church! They were also flexible with taking pictures after. We wanted to see how long the receiving line took to decide if we'd have time to take pictures at the local park. They we fine with the last minute call. They were also very attentive to opening doors for me to and from the church and helped everything go smoothly.