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College Park Marriott Reviews

College Park Marriott

College Park Marriott

Hyattsville, MD
4.8 out of 5 rating, 24 Reviews
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Reviews

4.8 out of 5 rating
24 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.9 out of 5 rating
100% Recommended by couples

Awards

24
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
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    Motunrayo O. Sent on 11/02/2023
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    The dream experience

    Emily and Carly were the dream team! So attentive and friendly. They made every moment so easy from first contact to days after the wedding. Couldn't have asked for a better team to celebrate the weekend with us.

    We brought our dog and the hotel staff were the most accommodating! We checked in a few days prior to our wedding so we ended up needing 3 rooms over the course of the week. They surprise upgraded us to the largest rooms on the days outside of our wedding so that our dog had more space. She was also given a bed to use during the stay and take home after since she loved it so much.

    The venue was gorgeous, clean at all times, and quiet so that we could be well rested before the wedding. The food at the restaurant was delicious and the the food we selected for the day of the wedding was well-prepared.
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    Chevonne Sent on 09/03/2017
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    We held our wedding reception there last September. The venue is great because it's modern, clean, has ample parking, is easily accessible from various locations in the area, and has friendly and competent staff. My wedding coordinator provided by the venue was very helpful and always stayed on top of all the details. The food and dessert selection's were delicious. I am so glad that I chose this venue for my reception.
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    Lyn Sent on 04/08/2015
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    Words cannot express how incredibly happy I am for selecting the best venue to hold a classy, elegant and breathtaking wedding in the DMV. Thankyou God for sending me to this venue and allowing them to accommodate in such a short notice. Every other venue I contacted disappointed me because it was Easter weekend and with less than two months to the event, they were either fully booked or could not accommodate all three of our events in one day. Yes, my ideal wedding was an all-day one stop shop location that will host three of our ceremonies: Traditional African ceremony, White wedding and Evening Dinner Reception. My first contact was Samitri who was ever so pleasant and ensured me that they can pull this event off for me and without hesitation I booked them upon seeing the actual venue. The venue itself was amazing. I knew this was the place for me because the beautiful decorative carpet had my wedding colors of lovely shades of yellow and black embedded in it with the chairs being black, it just worked our perfectly. And let's not forget the hidden treasures in this hotel, the art museums and the Red room. Lovely areas to take beautiful pictures. We selected the package with alcohol and it was such a great deal compared to other establishments which didn't even look as nice in the area.
    Our actual hotel event coordinator Leyla was God sent. I have never met anyone so courteous, humble and reliable. She took good care of all the details of our event and it was always clear in her tone and demeanor that she really wanted to make us happy on our day. She went above and beyond for us. Our wedding ultimately turned out to look like a platinum wedding. The hotel staff was friendly and helpful. What more can I say about this venue than THANKYOU. You made our Dream wedding come true! One of our guest came to me and said "This is Maryland's best kept secret for a wedding" And I concur with that statement.
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  • Yadira
    Yadira Sent on 09/17/2014
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    The College Park Marriott Hotel was simply awesome from start to finish for our amazing wedding! Ask for Cheryl Wright if you want everything to be absolutely perfect! She was so friendly and professional! I felt like we were friends after speaking on the phone and over email for 7 months. She is caring and wants your vision to become reality. Since my fiance and I were coming from out of state, Cheryl would send pictures of what the room set up, chairs, gobo lighting, etc would look like. I sincerely appreciated that. Our food tasting was delicious and guests really enjoyed the food the day of the wedding! Although we were running behind, Cheryl took control and things went seamless. I cannot thank Marriott and Cheryl enough for making our day so memorable. If you are thinking about a beautiful place that is accommodating (nice rooms, free parking, great hotel bar!) then this is the place! Especially if you are a UMCP Alumni, you will not be sorry. Our college friends loved being close to campus again and remembering those days. Cheryl, you are awesome! Thank you for everything!
  • User1949306 Sent on 12/03/2014
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    The College Park Marriott was the perfect place to hold our wedding reception. From the moment of contact, the staff was friendly and helpful, particularly our event manager, Leyla. Leyla met with us a dozen times in the months leading up to the wedding, was responsive and attentive to all of our concerns and requests and made sure everything ran smoothly the day of the wedding. Her experience, knowledge and expertise in event planning allowed us, the bride and groom, to truly enjoy the wedding day. The food at the reception was delicious and we held our cocktail hour in the art gallery in the hotel, which our guests really enjoyed. We would highly recommend this venue and cannot speak highly enough of Leyla Lugjonic.
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    Chandrika J. Sent on 01/31/2014
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    My wife and I had a very positive experience with Marriott, right from your sales contact (Kati Semelsberger) to your event manager (Leyla Lugonjic), to your banquet manager and to all the banquet/wait staff. The sales contract process was great with a lot of interaction from Kati who was very sensitive to all our needs. Leyla managed the reception event exceeding our expectations, solving any issues that came up immediately, responding to all our requests putting our mind at ease. Leyla's experience and confidence in handling the event went a long way in keeping our stress levels to the minimum.
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    Shruti Sent on 01/20/2014
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    My husband and I had our wedding reception at the Marriott UMUC Inn and Conference Center (Hyattsville, MD). A friend had recommended the venue which had been recently renovated and had the capacity to host larger events. We were really impressed by the size, decor and quality of the ballrooms. On our initial tours, Kati Semelsberger, the sales manager was very helpful and worked with us on the contract signing, which included hosting our reception as well as providing hotel accomodation to our guests at a discounted rate. We were then connected with our event manager, Leyla Lugonjic. Leyla was very responsive and met with us several times before our reception to help us plan everything. She worked with us on hotel room reservations by providing reservation cards to be inserted in our wedding invites for the convenience of our guests, preparing a welcome letter with additional details of the wedding festivities for our guests which was handed to them when they checked in, and making sure that all special requests of our guests were completed. Leyla directly worked with all the others vendors once we connected her with them. She was always available to meet with us, even over the weekends which worked better for us. On the day of the reception our family members were directly in touch with her and we didn't have to worry about anything when it came to catering with respect to special food requests, and providing space and facilities to the DJ and decorator for setting up. Everybody was really pleased with the way everything went. We highly recommend the Marriott UMUC Inn and Conference Center for its facilities. Futhermore we compliment the event managing team at the Marriott UMUC, especially Leyla Lugonjic, for her experience and professionalism, particularly when it comes to planning Indian weddings. Leyla made our special day a lot less stressful and increasingly delightful.
  • User1460008 Sent on 12/02/2013
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    Leyla was our event manager and was absolutely amazing. She went above and beyond in every way to take care of us and make it an amazing day! She's become more than an event manager, but also a very special person to us.
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    Erin Sent on 11/25/2013
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    My wedding was 11-23-2013 and I must say it was wonderful! Leyla was my Event Manager and she was great. We had some confusion with our entree, but only a few people were aware of that issue. I can't speak high enough of Leyla and Leeann. Every staff member I came in contact was more than accomodating. It was so smooth.....it was GREAT! My husband and I enjoyed the night!
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    Yogita Sent on 06/03/2013
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    My husband and I could not be happier to have our big fat Indian wedding at the UMUC Marriott! When we signed, the hotel had plans to renovate the ballrooms and building which we we were nervous about as the completion date was very close to our wedding date...but they pulled through and the results were beyond our expectations!

    All of the staff, particularly our Event Coordinator Mulu, was extremely friendly, cooperative, and got the job done exactly to our liking! My husband's entire guest list was from out of town and the hotel staff went out of their ways to make everyone's stay as comfortable as possible.

    The day when out so smoothly...it was magic! Thank you all!!!
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    Emily Sent on 06/29/2011
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    UMUC Marriott Inn and Conference Center was affordable, flexible, and professional in planning our wedding reception. Leyla, our event coordinator, worked with us throughout the entire planning process to make our dreams become a reality. She did an amazing job and the wedding exceeded my expectations. The food was amazing and the staff was very polite and professional. I'd recommend this location to any couple looking to get married close to College Park, MD.
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    Maighdlin Sent on 08/30/2010
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    We worked with Liz Clayton and the staff at the Marriott Inn and Conference Center and they were all wonderful. We planned our wedding from out of town and Liz was always available by phone or email to answer questions and help coordinate with our other vendors. Liz was extremely helpful the day of the wedding to make sure everything went according to plan and was able to make sure no glitches ruined our day. Everyone at the Inn and Conference Center was very professional and pleasant to work with. I would definitely recommend this reception site and staff to anyone!
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    Cheryl Sent on 07/20/2010
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    We loved the UMUC Marriott Inn and Conference Center. Our reception was everything that we expected and more. The staff, service and accomodations were beyond our expectations. Dara McBee and Sara Wise are outstanding representatives of the Marriott experience!
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    Cathy Sent on 05/20/2010
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    I'm so glad I had my reception at the Inn and Conference Center. Our wedding coordinator, Liz, was fanatastic. She was so nice and accomodating. She was responsive, and always got back to me quickly. She was really helpful on the day of our wedding with setting things up and getting our gifts up to our room. Additionally, the food was fanatastic. Everything went smoothly, and they are very reasonably priced for what you get.
  • Yvonne
    Yvonne Sent on 02/23/2010
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    The Univ. of MD Conference Center is the best! My wedding date had to change due to an unexpected blizzard!! The conference center was gracious enough to allow my husband and I to stay at the Marriott on campus as planned and even extended our stay by 3 days due to flight cancellations. On top of that we were able to reschedule our wedding reception. Leyla, our event manager, is top notch. She suggested details that my husband and I had not yet considered and she was very easily able to contact any time we had a question. She even set aside time to meet with our vendors. I am a fan for life of the conference center and Marriott.
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    Ann Sent on 11/24/2009
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    UMUC was awesome. The only problem I had was that the cost per person did not include tax and gratuity and it was an oversight on my part. I was frantic/worried/sad so I called my my event manager who said "No problem". She cut out some items in the package and brought the cost down significantly with out taking anything significant out.

    My event manager was really good about making sure I stayed on top of things and was really flexible when I wanted to change things around. The day went very smoothly and the room was set up perfectly!

    The food is amazing! It was so hard to choose what to put on our menu so we had 4 options plus a kids option.

    The only weird thing was that they gave me some guy I had never met to be my 'day-of coordinator'. He made sure people went where they needed to go, but he kept making strange suggestions (i.e. bride and groom drink from the same champagne glass for a picture... it was a stupid picture).
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    Carolyn Sent on 10/26/2008
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    Exceptional quality and a remarkable staff. Our first co-ordinator, Leyla, was a disaster. After discussing our concerns with her supervisor, we were given a new planner and it was smooth sailing. Sharon, who ultimately co-ordinated the event, was an absolute godsend. When we think of our wedding day, we know Sharon was responsible for making it perfect. The Marriott was an incredible value for our dollar. Even though the resption was a typicaly "hotel ballroom," we had enough freedom to avoid cookie-cutter. I would highly recommend this site, just aviod anyone named Leyla!
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    Shipra Sent on 11/08/2010
    4.9 out of 5 rating
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    I had a great experience holding our ceremony and reception at the UMUC Marriott. Our event planner Liz was fantastic and went BEYOND the call of duty the day of the event. She helped with the tiniest details at the reception and made it beautiful. I had some trouble at the beginning of the process - our original sales person wasn't very responsive. But we loved the space and once we started working with Liz my worries went away. We had a mix of Indian and American food, and Liz helped us find an outside Indian caterer and worked with them so I didn't have to. Overall, a great experience!
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    Jay Sent on 08/19/2010
    4.8 out of 5 rating
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    We loved the Marriott and they worked incredibly hard to pull all of our specifics into one perfect day.

    Pros:

    - Great location

    - Separate downstairs art gallery for cocktail hour

    - Willingness to incorporate my custom items and make accommodations on food, etc.

    - Extras thrown in free of charge (champagne toast, uplighting, honeymoon suite, hot chocolate bar)

    - Friendly staff

    - Set up my handmade decorations perfectly

    - Great food

    - Eco-friendly (LEED-certified hotel and used organic foods)

    - Garden courtyard off of ballroom for people who need a break from the music

    - Onsite bar for after party.

    Cons:

    - Slightly disoragnized (our sales consultant missed a meeting with our parents, emails took a while to be answered, revisions to contract weren't made at first, couldn't find some of welcome bags for guests who checked in early)

    - Couldn't reserve enough rooms for the hotel block. We had to keep adding rooms to our block two at a time even though we kept saying that 90% of our guests were from out of town. Eventually we got a call that the entire hotel was sold out. Another block opened up and everyone who wanted a room got one, but guests were in a tizzy about getting a room.

    While the cons were frustrating at times, neither of them affected the final day. The Marriott worked to correct both issues and everyone had a wonderful time. I would still highly recommend them.
  • DoctorMarriesDeeJay.com
    Cary Sent on 03/09/2014
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    [G] = Groom [B] = Bride

    QOS
    Two marks deducted b/c dinner service took approx 15 mins longer than expected and the [B] wasn't served until the [G] asked someone, noticing multiple tables had been served. The [G]'s 1st course was hard to enjoy as the staff tried to clear too quickly. However, the host did a great job attending to the couple, and constantly asking the [G] if either of us needed anything.

    RSPV
    Marriott assigns a team to your event. The 1st call is to get your basic info, then they assign you to a salesperson. You receive a pricing packet, then get a coordinator. There's also a different dept. that procures the payments / contracting process. It took the [B] calling 3 times to get a response and they always promised a call back or an email. Our coordinator Leyla was the one who put a bow on it and made it a gift. For the team she was outstanding and overall everyone addressed all concerns.

    PRO
    We initially rated this perfect. A mark was given b/c it's one thing to have open tours for couples viewing room setups, it's another to be selling a prospective couple while you're working a wedding. Another vendor pointed this out to us.

    VALUE
    The single mark was given b/c surprisingly the crab cake portion was approx. 60% smaller vs. the one shown @ our tasting (a duo-entree we paid extra for). [Note: The [B]'s family received a 10% alumni discount. We assume the entree served reflected a portion equal to the discount price paid as opposed to the portion that would've been served if the regular market price had been paid. This is relevant because the alumni discount is a bonus for university loyalty; therefore, the serving size should be the same regardless of the actual price paid.]

    FLEX
    Overall, from the moment we really began to the last hug & congratulations, the entire team was extremely flexible and accommodating, and Leyla was magnificent.
  • K
    Kim Sent on 10/18/2010
    4.3 out of 5 rating
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    The Marriott Inn and Conference Center was a great option for us. They were extremely flexible with the menu options before we signed our contract. Everything went smoothly at our wedding at the reception site most likely due to our coordinator. Our main concern was the quality of the food. Unfortunately there were some changes in the way the food was prepared at our tasting vs what was served to our guests. While we didn't appreciate the changes...I don't think our guests knew the difference. However, many of our guests told us that their dinner was over cooked. While our experience was fairly positive I offer the following word of caution to all brides at all venues....get everything in writing in your contract. There were several unexpected charges on our bill which I had to work to remove two days before my wedding. These included guests being charged for parking, service charges for bartenders as well as an promised discount that wasn't included. Needless to say, arguing each one of these charges was not what I wanted to focus on while my guests were in town. It also made me feel cheap. Each of "overcharges" was resolved...some easier than others. The most irritating to resolve was the parking charges for my guests at the hotel. Also, some of my personal items were not returned to me. If you bring items to the reception, designate someone to be responsible for them.
  • Ruth
    Ruth Sent on 12/20/2010
    4 out of 5 rating
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    So the food was great! All of our guests really enjoyed their meals. I felt like I could not maintain communication with our event planner as much as I would have liked to. She had a lot of other events and had a weird weekly schedule. Sometimes 2 or 3 days would pass before I got a response to an email. However, most of the requests we had were fulfilled. We had guests who forgot to book rooms and Leyla was VERY flexible with us and booked rooms for family members the week before the wedding at the discounted rate. Overall a good experience, but I'm impatient and move quickly. I would have liked quicker responses.
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    Sarah Sent on 06/08/2008
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    The hotel gave us a free night in their honeymoon suite, with strawberries and champage. It was a lovely room.
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    Teddy Sent on 09/08/2014
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    Great location, free parking, reasonable price and huge ballroom.
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