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Weddings

Crowne Plaza Kansas City Downtown Reviews

Crowne Plaza Kansas City Downtown

Crowne Plaza Kansas City Downtown

Kansas City, MO
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Reviews

4.7 out of 5 rating
12 Reviews
  • Quality of service
    4.7 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
91% Recommended by couples

Awards

12
  • M
    Melanie Sent on 06/30/2017
    5 out of 5 rating
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    Crowne plaza helped my dream wedding becoming a reality! Sharene is an amazing coordinator who was there making sure everything went smoothly, I worked with her for over a year prior to my wedding and she made me feel like I was the only one getting married. The staff in unbelievable! So incredibly friendly and helpful. There was not one issue with the wedding, the views were spectacular. They literally made every request I had a reality. I would recommend this place a million times over. Food was incredible.
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    Bruny Sent on 07/04/2017
    5 out of 5 rating
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    Great service, I was beyond please with the banquet team
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    Astrid Sent on 07/05/2017
    5 out of 5 rating
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    Sharene Neidig is the venue coordinator and she was so professional, caring and willing to walk the extra mile to provide what it was requested. She worked with us form day one to the day of the wedding. The wedding crew were fabulous, they also walked the extra mile to provide excellent service. Overall if you want your event to be remember as one of the best weddings of the year, the Crown Plaza Kansas City is the perfect venue.
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  • M
    Molly Sent on 12/31/2016
    5 out of 5 rating
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    Every aspect of my wedding was perfect thanks to the staff at Crowne Plaza! All of my guests were so impressed by the ballroom, decor, catering, hotel rooms and customer service. I highly recommend this hotel to anyone getting married in the KC area!
  • User2649014 Sent on 06/15/2016
    5 out of 5 rating
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    This is the perfect venue for having both the wedding ceremony and the reception. The two adjoining rooms; the spacious Starlight Ballroom and large meeting room (Salon D), allow for a lot of flexibility in set up. We had the ceremony in the ballroom then had cocktails and hors d'oeuvres for an hour in Salon D while the ballroom was set up for the reception. We had 125 guests and had plenty of room. Salon D could also be set up for the ceremony then guests could move immediately to an already set up ballroom. The staff is very professional, warm and friendly, and always available, they were always smiling and helpful. We got rave reviews on the food from our guests, dinner was served hot and delicious. We also had hot sandwiches and chips served at about 10 pm which were much appreciated. The event planner Sharene is the best, we really enjoyed working with her in the planning stages. She was very accommodating and made sure the event flowed smoothly from start to finish. The view of Kansas City from both rooms is fantastic, a wonderful way to show off the city to out-of-towners. Barney Allis Plaza, Kauffman Center, and the Power & Light District are all within easy walking distance for outdoor pictures between the ceremony and reception. We walked to the Kauffman for a fabulous photo backdrop. Crowne Plaza is the perfect place for a downtown KC wedding event.
  • User2618397 Sent on 05/23/2016
    5 out of 5 rating
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    We L.O.V.E.D our stay and wedding at the Crowne Plaza Hotel Kansas City Downtown. The staff including Sharene Neidig, Crystal Derickson, Natalia and Andrew (Banquets), Mitchell (Shuttle driver), Angie (Housekeeping) were impeccable. Sharene easily made us feel truly comfortable while planning a wedding from afar (not being based in Kansas City). Her organization and execution skills are out-of-this-world! We felt listened and heard throughout the whole process. She understood our vision for a simple, elegant day. We had our dream wedding thanks to Sharene, Crystal and Andrew. Our wedding breakfast was at the Salon D and our wedding was held at the beautiful Ballroom. Sharene and Crystal made us & our guests feel welcome and at home. Any news or hiccup that came along the way - they addressed promptly and with grace. We are deeply appreciative to these people and Crowne Plaza KC Downtown for making our wedding day special and a dream come true. Thank you from the bottom of our hearts! It is a gorgeous place with incredible customer service! We highly recommend this place to stay for a night or to have a wedding!!!
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    Renee Sent on 08/20/2012
    5 out of 5 rating
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    What an exceptional place to hold a wedding and reception. Our guests continued to comment about the awesome view from the 28th floor.

    Their staff was professional, the food was great and the value for all that is included in their wedding package could not be beat.

  • V
    Jen Sent on 07/18/2012
    5 out of 5 rating
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    Our wedding reception at the Crowne Plaza Downtown was everything we hoped it would be. The wedding coordinator and staff were great with the details and very accomodating to our needs. We had close to 200 guests and received numerous compliments on the food and the overall look/feel of the event. We had a lot of guests from out of town who appreciated the convenience of us having our reception at a hotel.

    This is not your typical hotel ballroom!! It's on the 28th Floor with full glass views on both sides. The sunset was so pretty! A nice modern feel, and you don't need to do much decorating b/c the room is already beautiful. We did some nice floral arrangements for the tables, some cute stuff for the gift table and that was it. And did I mention the food? No rubber chicken served here! The food was delicious.
  • User6196933 Sent on 04/23/2015
    4.7 out of 5 rating
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    Our wedding guests will be staying at the Crowne plaza in downtown Kansas City. They are the only hotel that seemed to truly listen and figure out how many rooms I needed to block for the big day. They are very timely and get back to you right away. 2 thumbs up!
  • K
    Kaitlyn Sent on 07/17/2012
    4.6 out of 5 rating
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    We did our reception at in the ballroom and it was a great set up for the cocktail hour, dinner and dance. Libby Huff was our contact and was wonderful to work with. They also gave us a discount on rooms.
  • Jeromy
    Jeromy Sent on 01/04/2019
    4 out of 5 rating
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    Beautiful Venue

    My husband and I couldn't be happier with the venue itself. The room and the view were beautiful, and it was the perfect size for the amount of guests we had; however, our parents had trouble getting in contact with the coordinator and whenever they tried, and the responses we received were not prompt.

    You are required to use Crowne Plaza's catering, which we were fine with. The food we tried during our tasting was delicious; however, the food that was actually served the night of our wedding was terrible. The potatoes were overcooked to the point that some people couldn't even eat them, and the main courses looked nothing like what they had presented to us at our tasting. My dish tasted so different that I actually thought they had served me the wrong thing. At $50 a plate, we expected much more than what we received.
  • User2468963 Sent on 12/15/2015
    3.4 out of 5 rating
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    The view is absolutely beautiful and one our guests loved! We only had our cocktail hour and reception here. The food was pretty good for wedding food, we had a lot of choices to pick from and it was amazing when we went for our tasting however, we were disappointed that it wasn't as good on the actual day. The most disappointing thing for me was that the staff started tearing down the room an hour before our reception was actually over, I felt that was kind of tacky. We also went through several staffing changes while we were planning our event so I felt like we were starting over multiple times which was a little time consuming and frustrating to have the same conversations over and over again. Other than the few minor mishaps it really is a unique space with beautiful views that really can't be beat!