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Quality of service
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Average response time
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Professionalism
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Value
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Flexibility
5.0 out of 5 rating
ODE TO MICHELLE MARRAPODI
I had the great pleasure to meet Michelle Marrapodi-Catering Manager, Crowne Plaza, Fairfield in July 2016 when I was making plans for my upcoming nuptials. Needless to say, I am certainly glad I chose the services of Crystal Falls Banquet (Crowne Plaza, Fairfield) for this event, as the service I received from Michelle was the best I have ever received to date, especially given the fact that we were constantly in dialogue over the past year. She was certainly consistent in her delivery and did not drop the ball on anything nor at any time during our dealings.
I have nothing but gratitude and the highest praise for Michelle. She is the epitome of going the extra mile! Along with her team, my wedding day was a success as they were a well-oiled machine executing their tasks with seamless transitions and finding solutions as the unexpected arose.
Michelle's holistic approach to service is what makes her exceptional. Serving I found, in my dealings with her over the past year, is more than just a job for her; it's her passion. Giving of her best and making others satisfied is what drives her. Again, I am glad I did business with this company, even more glad that I was served by the rarest gem, Michelle. I have zero regrets!
Sincerely,
Marsha-Ann.
ODE TO MICHELLE MARRAPODI
I had the great pleasure to meet Michelle Marrapodi-Catering Manager, Crowne Plaza, Fairfield in July 2016 when I was making plans for my upcoming nuptials. Needless to say, I am certainly glad I chose the services of Crystal Falls Banquet (Crowne Plaza, Fairfield) for this event, as the service I received from Michelle was the best I have ever received to date, especially given the fact that we were constantly in dialogue over the past year. She was certainly consistent in her delivery and did not drop the ball on anything nor at any time during our dealings.
I have nothing but gratitude and the highest praise for Michelle. She is the epitome of going the extra mile! Along with her team, my wedding day was a success as they were a well-oiled machine executing their tasks with seamless transitions and finding solutions as the unexpected arose.
Michelle's holistic approach to service is what makes her exceptional. Serving I found, in my dealings with her over the past year, is more than just a job for her; it's her passion. Giving of her best and making others satisfied is what drives her. Again, I am glad I did business with this company, even more glad that I was served by the rarest gem, Michelle. I have zero regrets!
Sincerely,
Marsha-Ann.