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Crystal Tea Room- Finley Catering Reviews

Crystal Tea Room- Finley Catering

Crystal Tea Room- Finley Catering

Philadelphia, PA
4.9 out of 5 rating, 115 Reviews
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Reviews

4.9 out of 5 rating
115 Reviews
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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98% Recommended by couples

Awards

115
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2012 Winner
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    Dc Sent on 02/10/2024
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    Far Exceeded Expectations!

    We had our wedding at the CTR, and it was absolutely amazing! From the service, responsiveness from Finley, food, drinks, incredible add-ons, vendor recommendations, maitre d, value (I could go on!) everything blew us away. We weren't sure how things were going to look on the actual wedding day since the space is quite large and we only got to see it undecorated, but it really felt opulent and warm once it was all decked out for the wedding.

    Highly recommend!
  • Tolani
    Tolani I. Sent on 01/16/2024
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    Phenomenal

    Our experience at the Crystal Tea Room was nothing short of phenomenal. Celebrating our wedding with over 450 guests turned out to be a perfect affair. The exceptional food, the enchanting venue lighting, and ambiance, as well as the delightful desserts, all contributed to creating a truly magical atmosphere.

    Our dedicated event coordinator, Steph, who also happens to be a dear friend, flawlessly managed every detail, ensuring a seamless and hiccup-free celebration. Special thanks to the remarkable Maitre D, Miguel, who orchestrated the various wedding events with precision.

    My wife and I are incredibly grateful for everything the Crystal Tea Room staff did to make our wedding day so memorable. It was truly an outstanding experience that exceeded all expectations.
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    Andrew S. Sent on 11/19/2023
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    Finley team was incredible!

    Our event was absolutely perfect thanks to the Finley team! Incredibly easy to work with, from their existing packages (knocking out venue plus food plus afterparty in one go) to their responsiveness throughout the planning process. We did not have a planner but did not miss a beat given how on top of everything Michelle was! And then Miguel and his team were great partners the day of, making sure everything went seamlessly throughout the evening. Thank you again to the Finley team for making our wedding day so special!
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  • Michelle
    Michelle C. Sent on 10/02/2023
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    Amazing and Professional

    We had an incredible experience working with Michelle Finley, Miguel, and all of the staff at Crystal Tea room. From start to finish, our wedding was fabulous and impressed all of our guests. The cocktail hour is so extensive and the food was a huge hit with all of our guests. One of our guests had an allergy that they did not disclose to me but after the wedding, they told me how impressed they were that the weight staff was so helpful and really assisted her with curating a meal that she enjoyed and felt comfortable eating.

    Michelle and Miguel met with me multiple times to ensure my wedding vision was well-executed and the venue was in perfect shape for our special day. They honored my Jewish and Ukrainian cultural traditions and were flexible with requests and challenges. We will absolutely be recommending Finley catering in the future to our friends. Not that they really need the recommendation, because I think the wedding spoke for itself in beauty and professionalism.
  • Jimmy
    Jimmy K. Sent on 02/24/2024
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    Simply The Best!

    Hands down one of the best decisions we made during the entire wedding planning process was choosing Finley Catering and the Crystal Tea Room for our venue. Michelle and her team were amazing and our guests continue to rave about everything from the ambiance to the mountains of delicious food and variety of options. It is very hard to find a venue that is both breathtaking and can accommodate hundreds of guests but the Crystal Tea Room provided just that! Planning a wedding in a city hundreds of miles away from where you live is tough but Michelle, Miguel, and the entire Finley Catering team answered every question along the way and helped bring our vision to life with attention to every detail (dance floor, ice sculpture, signature drinks etc.). We are so thankful for Finley Catering, the Crystal Tea Room and Michelle for their help making our wedding day truly special. They really are simply the best!
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    Amelia L. Sent on 03/07/2023
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    Amazing wedding experience

    This venue was so above and beyond our expectations. Michelle was so communicative and helpful throughout the planning process and meeting with her for a tour made this an easy pick after seeing many venues. The venue itself is beautiful, the food was incredible, and the service was exceptional. Miguel is the perfect person for the day of- energetic, seamless transitions, and so enjoyable to work with. He made sure that there was nothing that we had to worry about the day of, which allowed us to just truly experience and be present for our special day.
  • Hali
    Hali G. Sent on 04/14/2023
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    We love finley catering!

    There are not enough words to explain how amazing, professional, caring, and attentive the Finley team is!!! After meeting with Brooke during our walkthroughs, it was such a no-brainer that we were going to book one of their venues. We went with The Crystal Tea Room and it was the best decision! My husband and I got married on December 10th and we talk about how our wedding was a DREAM almost every single day! From the venue visits to the months of planning every single detail to dropping off SOOO many things throughout the week of, and then of course to our wedding day - Brooke, Michelle, Miguel, and the entire Finley family puts so much love and thought into everything!!! They make your dreams come true and we cannot wait to go back to another Finley event hopefully VERY soon!!! The best EVER! You will not regret booking Finley for your wedding!
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    Brooke D. Sent on 12/09/2022
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    The most BEAUTIFUL venue and BEST team

    We had our wedding at the Crystal Tea Room on 11/5/2022 and our experience was nothing short of incredible. Michelle, our main point of contact, was always quick to respond, kept us updated on next steps and what to expect, and treated us like family. She was an absolute pleasure to work with.

    Miguel, our maître d, was on top of everything. He made sure our day went smooth so we could enjoy every second and not have to worry about a thing. He was extremely organized, great to work with, and made sure the bridal party new where to go/what to do.

    The rest of the Finley team and especially our bridal suite attendant, Angela, were absolutely AMAZING. You can tell that they truly love what they do and put their all into each event they work. We received so many compliments about how well the bartender’s made drinks. The food is something people are still raving about to this day. My fiancé and I never had to go looking for anything because Angela was right there when we needed her to make sure our drinks were full and we were having a great time.

    To the entire Finley family, thank you so much for making this truly the most amazing experience for us. From the bottom of our hearts thank you. We hope to be back as guests for another amazing event at your beautiful venue.
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    Michael D. Sent on 11/15/2022
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    Wedding of a Lifetime!! Best Wedding EVER!

    "I have been a lot of weddings and I am not just saying this, but this was the best wedding that I have ever been to!" Get used to hearing that if you decide to go with Finley Catering and the Crystal Tea room for your wedding. I lost count with the number of guests that told me and my wife that exact comment during and after the wedding. Finley Catering's stellar reputation is what had us come down to visit the Crystal Tea Room in the first place. Once we signed up with Finley Catering and we told people that our daughter was getting married at the Crystal Tea Room, we didn’t encounter a single person that had anything negative to say about Finley Catering and the Crystal Tea Room. It got to the point where we were excited to tell people that our daughter was getting married and having the reception at the Crystal Tea Room. I can honestly say that they all lived up to your reputation and actually in my opinion far exceeded our already lofty expectations. The atmosphere, the extremely friendly service, the attention to detail by Finley Catering and their staff, as well as the quality of the food were all major reasons why this was a wedding of a lifetime. The food both at the cocktail hour and the reception was second to none, it was simply amazing!!! I have not heard a single person and I mean that not one person had any complaints about the food. More times than not they were amazed at the amount of food there was available, the selection of food that was available and more importantly the quality of the food and how it all came out hot and cooked perfectly. The cocktail hour had people thinking that there was not going to be a dinner afterwards because there were so many food stations and other Hors d’oeuvres being serviced around during the cocktail hour. I will also say that I've never been to a wedding reception before where the bar service seemed to go so seamlessly, it's usually at a cocktail hour that people are waiting in line to get a drink for maybe 10 minutes in the beginning because everybody's rushing to get their first drink but not at the Crystal Tea Room, there were no long lines during our cocktail hour because the bartenders were on top of everything and they were getting people their drinks as quickly as possible and we're extremely friendly while doing so. The maître d was Miguel and he deserves all the praise I can give him. He made everyone in the wedding party as well as the parents of the bride and groom feel extremely confident that things were all going to go smoothly. He was excellent at the rehearsal and even more impressive on the day of the wedding and throughout the wedding. He checked in with us so often during the event and he made sure that my daughter, the bride and her now husband were taken care of and he was always extremely upbeat and personable. Angela was fantastic throughout the wedding day making sure the bridal suite was fully stocked and everyone in the bridal party had whatever they needed. I can’t end this without mentioning the Dessert Room and the After Party. How the dessert room was laid out and the number dessert choices that were provided for our guest was incredible, it was another aspect of the wedding that totally blew people's minds away. All the desserts tasted excellent and again no complaints from anyone only compliments. The after party was also amazing I probably should think of other words to describe how the day went but the DJ that the Crystal Tea Room supplied for the after party he was awesome, he played for the entire two hours as I'm sure he was supposed to but the song selections that he made were fantastic! People were dancing all the way up until the very last song. You would think that by the time you would get to the after party people would be more hanging out in the bar area taking it easy and taking it down a notch, but no that DJ and the food that you had brought in the cheesesteaks and chicken cheesesteak bar with the fries and the soft pretzels were a huge hit. I have a friend that her daughter is getting married there on Friday, November 18th. I actually reached out to her today to tell her how impressed I was with our wedding and I couldn't wait for her to get there to experience the same thing. I told her to be prepared to be blown away and to be prepared to have her guests come up to her and thank her and tell her that it was the greatest wedding they have ever attended. All I can say is that you now have and will forever have an advocate for Finley Catering and the Crystal Tea Room. My wife and I will continue to spread the word about Michelle Finley and her staff and to let people know that if they really want to have the dream wedding for their daughter then they need to contact Michelle Finley at Finley Catering. On a scale of 1-10 on how pleased I am with Finley Catering and the Crystal Tea Room, I give it a 15!
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    Gillian S. Sent on 11/11/2022
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    Crystal Tea Room - Best Wedding Venue in the City!!!

    Words can't describe how happy we were how everything turned out!! It was the best day/night of our lives and it would not have been the same without Finley Catering. Crystal Tea Room is the best venue in the city and all the Finley staff were amazing. The entire planning process was seamless and all of our questions were answered so quickly. Planning was so much fun and so easy because of Finley. Their recommended vendors are also what made things so easy because they are incredible and are the best in the Philly area. I just have post wedding/honeymoon depression that it is all over. It went by so quickly and wouldn't have changed anything. Your guests will be absolutely blown away with how stunning the venue is, they will be on the dance floor all night, and they will be very full with how incredible the food is. Whatever your vision is for your wedding, Finley will help make that become a reality and surpass your dreams. I just keep wishing we could just live the day/night over and over. Choose this venue and I promise it will be the best decision you ever made. The Finley staff are incredible and are what made a huge part of our experience so magical, easy, fun and incredible. Thank you Finley Catering for the best day of our lives!!!

    Forever grateful,
    The New Mr. and Mrs. Libes
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    Alexa Sent on 09/20/2022
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    Amazing experience and best day ever!

    Finley Catering went above and beyond to make my day perfect. Michelle was super helpful and responsive to all of my questions throughout the year. The food was unbelievable, and the service was exceptional!
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    Victoria Sent on 08/08/2022
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    Just wow!!

    At the outset of planning we were deciding between a few different venues in Philly and now with our wedding behind us, I can’t imagine working with anyone other than the Finley team / Crystal Tea Room. The “inclusive” nature of the packages offered by Finley were initially a draw along with our positive interactions with Emily H, who was amazing to work with throughout the process. The right information was provided at the right times and Emily was always responsive to our questions. Then came the weekend of the wedding - Miguel was full of positive energy and committed to making our day amazing. Our guests were blown away by the abundance and quality of the food as well as the outstanding service. I can only hope I get invited to a wedding at a Finley venue in the future!
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    Jerry Sent on 08/17/2022
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    Best Caterers Hands Down!

    Now that the dust has settled from my wedding, I'm able to write this review.

    My wife and I instantly fell in love with Union Trust. As soon as we walked into the venue, we knew instantly that we were in the right place.

    Our coordinator, Brooke, did an amazing job answering ALL of my questions (there were a ton) and Thomas and Lisa did an amazing job coordinating on the day of. The bridal party were absolutely amazed by how knowledgeable our Maître d, Thomas, was how how he kept everything running like a well oiled machine. While Lisa made sure everyone was having a good time and that we, the bride and groom, had some private time for ourselves and to enjoy the moment.

    After the what everyone went through with the pandemic, all our guests came ready to celebrate. All of our guests were raving about the food (there was PLENTY to go around during cocktail hour). We really could not have asked for a better caterer. Everything was perfect!

    It really is bittersweet that our wedding is over but hopefully we can come back as wedding guests one day.
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    Alyssa Sent on 06/16/2021
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    Simply the Best!

    Not only is the Crystal Tea Room the most beautiful venue in the City of Philadelphia, it has the best staff!! I can honestly say that I got to know Michelle Finley extremely well while planning a wedding during a pandemic. She was always extremely responsive, accommodating, and willing to do whatever it took to give us our dream wedding. She exceeded all of our expectations!

    My husband and I had the MOST magical wedding on June 12, 2021. The entire evening was flawless. Miguel, the day of coordinator and the entire staff were perfect. You would never guess that they were forced to shut their doors for 60 plus weeks based on the level of service they provided. All of the staff were extremely attentive to both my husband and I, as well as the rest of our families.

    We received compliments on the food, strong drinks, ambiance, and high level of service from our guests. I heard countless times throughout the weekend and the days to come that it was the best wedding our friends and family have ever attended. We could not be happier and attribute this to Michelle and the entire Finley Team!
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    Kelly M. Sent on 05/03/2021
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    Better than we could have ever expected!!!!

    Finley Catering was absolutely amazing to work with while planning our wedding!! We didn't have it easy as we had planned everything before the pandemic hit and then of course, plans had to change due to restrictions. But they worked with us the entire time to have the wedding of our dreams. And we had exactly that! A huge shoutout to our coordinator, Emily, for being available at any time to answer all questions we had which helped ease our anxiety during these uncertain times. And of course, to Finley Catering overall who were completely flexible with all our changes and even held our originally agreed upon pricing without holding us to our minimum that we promised pre-pandemic. We really couldn't have asked for better service and overall quality. Our wedding turned out exactly how we imagined it even through all these obstacles and it's all because of the Finley's and their amazing crew!!!!
  • Kaliopi
    Kaliopi R. Sent on 12/22/2020
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    Truly THE Best

    I researched extensively into different Philadelphia venues for our wedding, taking into consideration all of the things we wanted (AMAZING food, beautiful space, ability to customize, what your money gets you, etc.) and choosing CTR and the Finley Group gave us all of that and MORE. Those are things that every one searches for, no doubt, but what Finley gave us that wasn't on any list was feeling like family...thanks to a team (especially our coordinator Emily and Tom Finley!) that made sure we felt well taken care of, staff that made our entire wedding guest list feel comfortable (Miguel the Maitre'd and Mike who took care of us and our parents), and an event we'll never forget. Every detail was taken care of, even down to making sure we had help getting our things at the end of the night. It's been almost a year and our guests continue to rave about the food, venue, and service, and how it was the best wedding they've ever been to. I'll never be able to thank the entire Finley Group for such a wonderful experience!
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    Theresa Sent on 08/14/2019
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    Top Notch!

    I can only say good things about the Finley Staff and the CTR event space. The Tea Room holds special meaning to my family, as my Grandfather used to work as an engineer for John Wanamakers and was very involved in events held in the space. The Finley's have taken care of the space, my father who knows it well, was very impressed.

    Emily our event coordinator was friendly, knowledgeable and very available for questions/communication, throughout our months of planning. We loved their schedule/timeline; it was very helpful to have our 3 month out meeting, and week of meeting to hand off items and finalize details.

    Miguel & Mike for the day of were outstanding; they took care of everything and made everyone feel welcome. Our immediate family, wedding party and bride and groom were treated like VIPs.

    Our guests raved about the food - both quality and quantity!! Our only regret is being too busy or overjoyed to truly eat the food. My husband and I can only hope to go back to an event as guests so we can enjoy all Finley offers to their guests.
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    Debbi Sent on 04/09/2019
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    Debbi from Lafayette Hill

    The Crystal Tea Room and Finley Catering went far beyond our expectations. We knew the venue was beautiful but had no idea how incredible the food would be. Raves from all of our guests. Michelle and Miguel worked tirelessly to make my daughter’s vision come true. They were flexible and responsive and made us all feel
    special and important through the entire process and especially the night of the wedding. I recommend them 100%!!
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    Elliot K. Sent on 11/19/2018
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    Outstanding!

    Last Saturday evening was our children’s wedding at the Crystal Tea Room and we were thrilled with the reception! Everything about the evening was amazing, magical, memorable, delicious, fun and exciting! Amy and Josh did a superb job in organizing their special celebration and we were confident that all of their dreams, efforts and hopes would come true. They kept telling us how great the Crystal Tea Room was as a venue and all of the details for the ceremony, cocktail reception, dinner and after-party. However, nothing could have prepared us for what we actually experienced last Saturday evening. The venue was beyond beautiful; the food was plentiful and varied; the drinks flowed all evening and all of our guests had a wonderful time feting Amy and Josh on their wedding evening in grand celebratory style! We’ve been to dozens of weddings and other receptions all over the country. The Crystal Tea Room and Finley Catering is by far the best we have ever experienced! The quality and value of your services are unparalleled.

    As important as the venue, food and drink are to a wedding reception...it is the staff who really make the wedding “rock.” Once again and simply stated...the Finley Catering staff were remarkable! They were easy to work with; caring and attentive to every detail; helpful and courteous. Miguel was exceptional and made sure that the entire evening was everything Amy and Josh wanted it to be. He was always present with a smile, asking if we needed anything and if we were having a great time! His wait, service and bar staff exemplary, too! We were so very fortunate to have Miguel as our Banquet Manager for the wedding!

    We will be more than happy to offer our recommendation to any potential client considering Finley Catering and the Crystal Tea Room! Thank you very much for making our children’s wedding so wonderful!

    Yours truly,

    Elliot & Sharon K.
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    Jessica Sent on 08/07/2018
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    I cannot even express how happy we were with Crystal Tea Room and Finely Catering. Above and beyond all our expectations - and our daughter has done nothing but say how happy she was and how much she enjoyed it! Our guests have commented "Best Wedding Ever" - and it truly was. Thank you so much!
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    Stacy Sent on 05/06/2018
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    I can’t put into words how wonderful the Crystal Tea Room was from the day we toured the venue through the day of our wedding! Absolutely amazing! Emily was the BEST to work with while planning and Miguel could not have been more amazing the week of/day of. Our guests could not say enough positive things about the service, food and the overall look/feel of the venue. I would chose the Crystal Tea Room 100x out of 100!
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    Danielle Sent on 07/18/2018
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    My husband and I were married at this stunning venue on June 30th 2018, and everything was flawless start to finish. We booked the Crystal Tea Room after our engagement 1.5 years before the actual wedding because we knew that this was our venue and wanted to secure the date we had dreamed of. When we toured venues we fell in love with the classic feel of the ballroom with its stunning chandeliers, oak paneling, pristine bridal suite, and pub room. This in contrast with the atrium (where the cocktail hour is held) with its outdoor feel and views of the starry night sky gave us the perfect combination of and outdoor feel with a classic ballroom wedding. To make it even better the already perfect venue did a full furniture update in the pub room and bridal suite making the venue absolutely breathtaking. All of this coupled with the outstanding service we received from start to finish from Michelle, of Finley Catering; Miguel, the manager of the ballroom; and Devin, our personal –day-of- server; made this night truly our perfect wedding night. We STILL a month later have friends and family raving about how amazing and abundant the food from Finley Catering was. This was our perfect night and it would not have been if not for everyone with Finley and the Crystal Tea Room. I wish there was a 6 star rating to give because this team deserves nothing less than a 6 star review!
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    Samantha Sent on 02/08/2018
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    Everything was simply amazing. They gave us a night we will never forget!
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    Kelsey Sent on 10/16/2017
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    The best caterer in Philadelphia!!!!! Every single person with Finley catering was an absolute pleasure to work with from day one to the day after the wedding. We chose the crystal tea room for our wedding (which was amazingly perfect for us and our style). Finley has many other locations all of which are breathtakingly beautiful. The staff of Finley Catering and the Finleys themselves are amazing people to work with-- they made our wedding reception perfect in every way!!
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    Jacqueline Sent on 10/16/2017
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    I am still beaming two weeks later after Finley Catering completely blew us away at our wedding! Michelle, Miguel & Finley catering made my fairy tale wedding come true!! So professional and absolutely amazing to work with! The ballroom took my breath away. Michelle created a dream come true and was so attentive with quick responses that my husband and I were at ease knowing it was in her hands. Hands down the BEST venue and catering choice for a top notch wedding! All the guests agreed too!
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