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Custom Escapes Reviews

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Reviews

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33 Reviews
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Awards

33
WeddingWire Couples' Choice Awards 2014 Winner
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    Jabri Sent on 06/11/2016
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    At the start of our journey my husband and I searched in many places for a travel agent to assist with our upcoming destination wedding and we are so grateful that we found Amanda Ricks with Custom Escapes. She was amazing from start to finish! She assisted with helping us narrow down our wedding destination location to Dominican Republic, to assisting with planning & coordinating for all of our guests from all over, to being a liaison with the resort and wedding venue, to assisting with our honeymoon on a seperate trip. Her communication, professionalism, heart, and knowledge made our experience top notch. She wore many different hats for us and handled unforeseen circumstances on several occasions with grace. Our wedding turned out beautiful and overall we would highly recommend her for anyone planning a destination wedding. We are so blessed to have had her leading our wedding & travel planning!
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    Jessica Sent on 11/30/2015
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    When looking for a travel agent, I searched for one in the DFW area in Texas, as that is where my husband and I live. I searched and found Custom Escapes Travel, called and spoke with Amanda whom made me feel at ease with the anxiety I was feeling with planning a wedding in Mexico. Shortly after speaking with her, we signed a contract for our October 2015 wedding. The fact that she was in our area, did not even matter, she handled everything promptly over the phone and via e-mail so anyone, anywhere would be VERY WELL taken care of if they chose her and Custom Escapes! Many of our guests came from all over the world, and she handled communicating with them, and their travels at ease!!!! Our guest list was 75 and 90% of our guests used Custom Escapes and had nothing but great things to say about Amanda! She was knowledgeable about our resort, excursions, and had advice about how to deal with my wedding coordinator at my resort due to delayed responses and even offered to call! Thanks to her, our wedding experience went smoothly, and I could not thank her enough for that! We will defiantly be using them for all of our future travels! Thank you Custom Escapes- THANK YOU AMANDA! XOXO
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    Brooke Sent on 08/22/2014
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    My husband and I would like to recommend the services of Amanda Ricks with Custom Escapes Travel. She was an absolute asset to planning and coordinating our destination wedding in Cabo San Lucas, Mexico. She not only coordinated travel for all of our guests (resort accommodations, along with flights), but also served as our wedding planner, and acted as a liaison between us and the hotel coordinator. She did an absolutely fabulous job in juggling a fairly large destination wedding. We could not have done it without her! She even made a trip to Mexico several months prior to our wedding and stopped by our resort to meet with the hotel coordinator in person; and she then reported suggestions back to us based on what she saw at the resort. She was a very hands-on service provider and directly communicated and set-up travel with all of our guests with the utmost professionalism. She really went above and beyond to make our wedding celebration special, and she was crucial in educating us on how to have a destination wedding. I would not recommend planning a destination wedding without the help of someone like Amanda! If you are planning a destination wedding, please e-mail Amanda at amanda@customescapestravel.com. She is truly a class act and has a great deal of experience in this area. We are so grateful to have had her leading our wedding team!

    Brooke and Derek Pearson
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    Sarah Sent on 07/16/2014
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    Amanda was amazing! She helped me plan everything from the resort, flowers, photography, transportation she took care of it all, along with all of the travel arrangements for my husband and myself as well as all of our guests. We couldn't have asked for more, everything was absolutely beautiful and went so smoothly.

    I would highly recommend using Custom Escapes if you are planning a destination wedding or even just planning your vacation. The value is unbeatable and she will make everything so easy for you! We will most definitely be having Amanda plan all of our future travels!
    Thank you again for all of your help!

    Sarah and Thomas Welborn
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    Kristina Sent on 08/14/2014
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    I was hesitant to contact a travel agent I'd found online, but everything turned out absolutely perfect thanks to Amanda! She was very easy to work with and knowledgeable about resort amenities. She mailed out useful information a few weeks prior to our trip, which was extremely helpful. My husband and I stayed at the Secrets Capri in Riviera Maya, and we loved everything from the hotel room to the delicious food. Amanda made the process of planning our honeymoon so much easier, and I will definitely be recommending her services. We can't wait to have her help us plan another trip!
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    Candace Sent on 12/07/2013
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    Amanda is amazing. Not only did she arrange for travel for all of my family and friends, she helped plan my wedding and it was the perfect day. you always hear that planning your wedding is the most stressful thing you can go through but she made it fun because I didn't have to worry about anything. All of the details were taken care of and I couldn't have been happier with the way it all turned out. I can't wait to go on another vacation and will definitely call her again. I have already passed her information on to a lot of people looking to travel.
  • User1550149 Sent on 03/04/2014
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    Any girl would be sure to say that the most important day of their life is their wedding day. When it comes to your wedding day, the vase amount of elements that go in to the planning is absolutely overwhelming especially when it’s a destination wedding! It was my dream to get married on a beach with my family and friends present.

    I knew that we needed someone we could trust to help us get everything in order. Amanda Ricks, with Custom Escapes, was my fairy god mother. She was absolutely the best person we could have had be a part of every little detail in our wedding. Amanda was there each and every step of the way, with coordinating with the resort to find the right vendors for our event, helping us pick the décor, flowers, the location, DJ, and so so so much more. Amanda not only kept us on track with our time frame and budget, but also successfully coordinated the travel for my family and friends to be there as well.

    Brides look no further, hiring Amanda is the best decision you will ever make! If you want a beautiful, magical, stress-free fairy tale day, this is the service for you. The wedding you dreamed of when you were a little girl will come true and she makes it so easy. It will come together flawlessly and you will be amazed-I know I was!! I could not imagine not having Amanda be our wedding planner. Amanda is what truly made my wedding day the best day of my entire life. I could not be happier and more thankful for everything that she did for us.

    Thank you Amanda!!
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    Amanda Sent on 08/05/2013
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    Everything was wonderful and even with the many bumps in the road Amanda made everything fabulous and was very understanding!!!
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    Ashley Sent on 06/14/2013
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    Hi Amanda!
    Thank you so much for the card and the chips & guac when we arrived.
    And for taking care of every detail leading up. You did a fantastic job for us, Lord knows it was not easy. Every one of our guests commented on how wonderful you were to work with.
    You even watched our flights into Mexico the day of and notified our transfers when our flight was delayed to make sure they didn't leave us!
    We had an absolutly amazing time, Villa Buena Vida was stunning and the staff was top notch. Food was incredible. Wedding was perfect! Eferen went above and beyond to make sure everything was perfect, and it was.
    Please let me know if you have other clients who are considering staying there or getting married there, I'm happy to answer any questions. I'd highly recommend it!
    Pedregal is a classy high end neighborhood with a private beach and a guard shack.
    Villa Buena Vida is on top of a cliff overlooking the beach, you can't access the beach from the villa, however you can take quick taxi ride to get down to the beach a few blocks away without leaving the neighborhood.
    The chef cooked the best food on the planet, we didn't even have to tell him what to cook, he just whipped up amazing dishes from the groceries he picked up. Any time he would need to get more groceries or alcohol he'd just ask John for some more cash and show us the receipt when he returned.
    Can't say enough about the quality of service and the staff at Villa Buena Vida as well as the service you provided through Custom Escapes.
    Can't thank you enough.
    Ashley
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    Monica Sent on 06/05/2013
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    My husband and I were really impressed with the professionalism of Amanda Ricks; she returned our phone calls and emails promptly. This was very important to us since we were planning a destination wedding. In the initial consultation she helps us narrow down are resort choices to pick the one that best suited are vision for the wedding (she took her time and did not rush us). Throughout the wedding planning she helped make arrangements for various wedding services included in the wedding package we choose. I did not experience any issues with everything she arranged for us at the resort. The wedding coordinator on-site knew everything we wanted for the wedding. The resort, Secrets Maroma Beach Riviera Cancun, was an excellent location for the wedding; it was extremely beautiful and exceeded our expectations. We were very happy with the recommendation from Amanda, and truly received our dream wedding. The service and quality was exceptional. We would definitely go back to this resort and use Amanda’s services again.
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    Angela Sent on 04/29/2013
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    Amanda ricks is wonderful and I would recommend her to anyone. We will definitely be using her again!
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    Lindsey Sent on 04/15/2013
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    Amanda made it so easy to book our honeymoon travel! Everything was taken care of done to the smallest detail for us making it a stress free and absolutely wonderful trip!
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    Simon Sent on 12/22/2013
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    Everything you'd want in a destination wedding specialist: knowledgeable, active, involved, responsive, and...patient! On top of all this, extremely affordable. Do yourself a favor and save yourself the time, stress, and hassle and use Custom Escapes when planning a destination wedding. You'll be glad you did!
  • User1079631 Sent on 01/28/2013
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    I contacted Amanda with nothing but the idea that we wanted a destination wedding and a price to keep the guest's trip under...and the results were amazing. She is a saint and I owe my amazing wedding to her. Amanda not only found 2 amazing resorts for us in Jamaica but she also found my wedding venue, the wedding planner in Jamaica, helped with a million ideas I had, all transportation, and was as nice as you would expect a southern gal to be. Basically any thing I asked of her she had already researched or was on the second we got off the phone. All of my guest had nothing but nice things to say about her as well. I honestly can not say enough good things about her, thank you Amanda!
  • User1477556 Sent on 12/19/2013
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    Amanda w/ Custom Escapes put together our Australian honeymoon, down to the smallest of details and all within our budget. Because of the 17 hour time difference between D/FW and Western Australia, many phone calls to get everything set up had to take place long after her normal workday ended - and she did it all with sincere care to make our dream trip come to life. We've already referred many of our friends to her, and will continue to turn to her for our own trips. Custom Escapes knows what they are doing!!!
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    John Sent on 12/07/2013
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    Amanda was EXCELLENT in planning our travel to Hawaii, Everything was so special thanks to her.
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    Jennifer Sent on 12/02/2012
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    Delightful and knowledgeable wedding and travel consultant!
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    Gina Sent on 10/03/2013
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    Custom Escapes made our destination wedding in Antigua exactly what we dreamed it would be! No fuss, no hassle!! Everything was prearranged. Everything, from the travel to get there, the wedding, travel to get home, and EVERYTHING in between went flawlessly!! Thank you for making our experience unforgettable!
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    Lindsey Sent on 12/03/2012
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    Amanda with Custom Escapes was terrific and made booking our destination wedding and honeymoon a snap for us and our guests! I highly recommend! She knows her stuff and will do all the contacting between your venues. We couldn't have been happier! :)
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    Doug Sent on 12/11/2013
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    It was a pleasure to work with Custom Escapes, who helped plan our honeymoon (ultimately to Hawaii) from offering up trip ideas to working within our budget. Highly recommend them!
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    Ashley Sent on 05/09/2012
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    It was great working with Amanda! She really helped to make our day perfect. If I had any request, issues, or changes Amanda worked it out flawlessly. She helped us with just about every aspect of our wedding... including the ceremony, reception, communication with florist, DJ and videographer. She really took a lot of the stress off of us!
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    Mariam Sent on 01/17/2012
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    Thanks to Custom Escapes we were exposed to more places and we were able to choose Belize. Belize is a great Country and we had a marvelous time in Turtle Inn and Blancaneux. Thanks Custom Escapes for our lovely honeymoon.
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    Julie Sent on 10/05/2011
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    Custom Escapes has helped me with many travel plans in the past, and Amanda completely outdid herself planning our wedding and honeymoon. I'll never be able to thank her enough for being such a huge part of making my dream come true! The El Dorado Royale in the Riviera Maya was totally perfect for us down to every last detail. I can’t tell you how many of our guests are still raving about the trip from their effortless travel to the amenities of the resort. Her help and patience with me will never be forgotten, and I certainly can't wait to plan the next getaway!
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    Shanda Sent on 10/07/2011
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    Our travel agent Amanda was amazing!! She helped us with our out of town wedding and go us an amazing deal on a beautiful honeymoon! We also used custom escapes honeymoon registry which was a huge hit with our family and friends! This was the best thing to do while planning a wedding. It was a huge stress relief and time saver to have somoeone else with much more knowledge about travel hot spots and great deals, plan our honeymoon for us. She also helped us book our family and friends at a wonderful hotel for our out of town wedding at a GREAT discount! Such a life saver! She also got us a much better deal than I could find after HOURS of researching. And who couldn't use a few hundred extra dollars around wedding time!?! We will never travel without using this agency again!
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    Nick Sent on 10/12/2011
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    We used Amanda from Custom Escapes to book our honeymoon and could not have been happier! We told her our budget and she was able to find many options for us. All sje needed was a few things from us and she took care of the rest! She also met us whenever and wherever we needed. I would defintely reccomend Custom Escapes for your travelings needs
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