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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
My five star review should say it all!!! I have never in my life seen such exceptional customer service. It really is impressive. The staff is easy to work with and very flexible. They offered us a package that included a complimentary suite, catering, centerpieces, a cake, all the linens, and much more. It was affordable and very beautiful! The hotel had been overbooked during our event due to another event going on. However, they were very accomodating to our guests and although there were minor glitches, everything turned out fantastic. The food was incredible, and the staff waited on us hand and foot, making sure we stayed on time as well. Oh and don't forget to try their cookies. Yummm.... I have not seen the pictures yet, but Im sure they are beautiful. Everything was really nice, and very very affordable. I would highly recommend this place!