DoubleTree by Hilton Dallas Campbell Centre Reviews
DoubleTree by Hilton Dallas Campbell Centre
Dallas, TX4.9 out of 5 rating, 12 Reviews
4.9
12 Reviews
Reviews
4.9 out of 5 rating
12 Reviews
4.9 Excellent
-
Quality of service 5 out of 5 rating
-
Average response time 4.7 out of 5 rating
-
Professionalism 4.9 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
83%
Recommended by couples
Awards
12
+3
User photos
-
Lidia Sent on 09/22/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Staff was very friendly, helpfull and attentive to our needs. Loved how Sara (Banquet Manager) made sure everything went will with set up and always asked questions to make sure verything was set up the way i wanted.DoubleTree by Hilton Dallas Campbell Centre's reply:
Lidia,
Thank you for choosing our venue to help host your wedding! It was a pleasure working with you and I wish you two all the best! -
Quality of service
-
Cynthia Sent on 01/30/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Elissa was the perfect catering partner for our event. She was flexible and really listened to what we wanted for our special evening. Nothing was too much to ask and I truly appreciated working with her. I have already referred her and the hotel to others. -
Quality of service
-
Tremesha Sent on 01/10/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
DoubleTree helped make my wedding reception a memorable one. Everything was excellent!DoubleTree by Hilton Dallas Campbell Centre's reply:
Thank you Tremesha! It was a pleasure working with you on making your day memorable! You made a gorgeous bride and I wish you well on your future together! -
Quality of service
-
Shelly Sent on 01/10/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Elissa is amazing!! Thank you for helping make my big day perfect.DoubleTree by Hilton Dallas Campbell Centre's reply:
Thank you for your kind words Shelly! You and Brandon were so much fun to work with start to finish! Thank you for choosing us to host your special day like your parents did years ago! -
Quality of service
-
Lisa Sent on 07/23/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
As a wedding planner, I am always looking for venues for my couples. The DoubleTree listened to exactly what the bride wanted and went above and beyond to make sure her day was perfect. Thank you Elissa for everything you did for Nina and Ian.DoubleTree by Hilton Dallas Campbell Centre's reply:
Lisa, you were such a joy to work with! I hope we get to partner together again soon! -
Quality of service
-
Tonya Sent on 01/29/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Christina was amazing! She took care of all my requests and helped me with all my decisions along the way. The Food was delicious and the room was beautiful. The hotel provided perfect accommodations for our out of town guests. Everything was absolutely amazing. -
Quality of service
-
Judy Sent on 08/13/20125 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I absolutely agree with the 100 stars review. Mayra is fabulous! The staff was wonderful, the whole thing was amazing. We will be doing all of our parties there. Could not think of anything they could have done better. -
Quality of service
-
Lauren Sent on 10/24/20115 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
I'd give them 100 stars if I could! Mayra, who is now doing event planning with them, is FABULOUS! They gave us everything our hearts desired for a fraction of the price. It looked so lovely and expensive, and people thought we spent more than double than we did. Their packages include good food, and a cake from Elena's cakes (DELICIOUS), and base centerpieces, and linens. Such a wonderful value, and they were so easy to work with and so accommodating. Please choose them and you will not regret it! -
Quality of service
-
Ikram Sent on 10/30/20085 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
the staff was very nice and helpful. and the sky room that we had the reception at was beautiful overlooking dallas, couldn't have asked for more -
Quality of service
-
K Sent on 07/10/20184.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 4.5 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The 21st Floor Ballroom has stunning views!! Every person on the team at the DoubleTree Campbell Center had AWESOME customer service and went out of their way to make our wedding day great. They went out of their way to help my vision come true from hanging string lights above the dance floor, to allowing a custom table layout, and helping us get the best bang for our buck. We secured a discounted room rate for all of our guests, all guests got complementary, warm chocolate chip cookies, and they even helped transport the wedding party and guests to the ceremony! Special thanks to Elissa East (Social Catering Manager/ Event Coordinator), Noemi Elorza (Convention Services Manager), Keeley Burke (Food & Beverage Manager).DoubleTree by Hilton Dallas Campbell Centre's reply:
Katie, thank you so much for your kind words! It was a pleasure working with you and your family in making this event wonderful! I wish you two the best! Keep in touch! -
Quality of service
-
Kim Sent on 11/19/20164.6 out of 5 rating
-
Quality of service 4.5 out of 5 rating
-
Average response time 4.0 out of 5 rating
-
Professionalism 4.5 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The Doubletree catering service is fantastic. The catering manager was very accomodating and even got me special color ribbons when the ones they had were not part of my wedding colors. The food was amazing, and the wait staff was very professional and quick. They were able to work out a fairly good deal, since the location was being remodeled at the time of booking. I was really impressed with the final result. I was also impressed with all the "extras" that were written into my contract at no extra charge (again, this may have been a special deal since it was under construction at the time). Do not be afraid to ask for something in the contract. I was able to change many aspects that I did not like, and I was adament about getting everything in writing rather than just spoken word.
The only problem with this hotel is that the catering managers have to deal with a lot from their customers and the company, and there is a lot of turn over (my catering manager changed twice). Ru was fantastic to work with, so if she is still there, then she will do right by you. She was extremely responsive and helpful throughout the whole process. If you book with her, you have nothing to worry about. -
Quality of service
-
Melissa Sent on 12/14/20164.6 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 3.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My reception was beautiful. Christina was truly amazing with all her help. Food was excellent. -
Quality of service
Are you interested?
Send a message