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Weddings

DoubleTree by Hilton - Nashville Downtown Reviews

DoubleTree by Hilton - Nashville Downtown

DoubleTree by Hilton - Nashville Downtown

Nashville, TN
4.2 out of 5 rating, 4 Reviews
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Reviews

4.2 out of 5 rating
4 Reviews
  • Quality of service
    4.5 out of 5 rating
  • Average response time
    4.1 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.1 out of 5 rating
  • Flexibility
    3.8 out of 5 rating
100% Recommended by couples

Awards

4
  • V
    Venessa Sent on 07/08/2016
    4.7 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I wanted to deal with as few outside vendors as possible and having my reception at the DoubleTree came with the advantage of having the event space/ food/ beverage/ linens/ chair and table rentals/ cutlery etc all taken care of under one roof. The best part of it all was the Director of catering and events- She went above and beyond- from initial meetings, selecting menu choices, to the week of arrangements- she always agreed to meet me at my convenience, replied to emails promptly, was extremely accommodating and made me feel she had my best interest at heart. Parking is rather expensive for guests but several parked at nearby garages.
  • M
    Michelle Sent on 03/23/2015
    4.4 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    beautiful venue! Every staff member we interacted with was helpful, professional and sweet. The parking is expensive-but the were able to comp parking during planning meetings.
  • D
    Brooke Sent on 01/11/2009
    4 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    The staff and facilities were exceptional. The food was superb and the person in charge of the catering was very helpful and courteous. However, the "Wedding Specialist" was difficult to get a hold of, did everything last minute and was rude to the family and guests during the wedding and reception. I would recommend this venue but advise that you keep on top of everything that the "Wedding Specialist" says he will do.
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  • X
    Robert Sent on 01/12/2009
    3.7 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    We had our ceremony and rehearsal dinner there. They wouldn't allow outside food for the rehearsal, but offered to supply the foods I wanted through their in-house catering. Their food was good--not as good as the vendors I had wanted--but the real kicker was the pricing. It cost several hundred dollars more to use the DT's catering (I know, not surprising). We were giving them money already and I had intended to supplement the outside food with some things from their menu, but I didn't appreciate being forced into settling if I wanted to use one of their rooms for the gathering.