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Weddings

Elite Flavors Catering Reviews

Elite Flavors Catering

Elite Flavors Catering

Philadelphia, PA
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Reviews

3.6 out of 5 rating
9 Reviews
  • Quality of service
    3.6 out of 5 rating
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    3.6 out of 5 rating
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    3.6 out of 5 rating
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    3.6 out of 5 rating
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    3.7 out of 5 rating
66% Recommended by couples
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    Tracey Sent on 09/28/2017
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    Love these caterers! We had to cancel our venue at a restaurant about 6 weeks before our wedding. We went on a search frenzy trying to find a caterer and venue last minute. We found Elite Flavors on Thumbtack and contacted them. They were very responsive and met with us right away. They even made suggestions for possible venues and set up meetings with those venues AND traveled with us to view them. Who does that?! They truly seemed to want to help us in our predicament. We finally decided to have a tent wedding at my mom's. John even helped me get a few quotes for tents. Leading up to the wedding, we stayed in contact with John about little details. When the day came, everyone loved the food! My bridal party left right after the ceremony for pictures and John sent a few trays along with us which were greatly appreciated because we were starving! During the dinner, the food was amazing! They even served me and the groom at our table even though we picked buffet style. It was a nice gesture. From everyone's comments, it seemed that the chicken, mashed potatoes, and coconut jasmine rice were the favorites! I would HIGHLY recommended this caterer!! Seriously. Stop looking. Call these guys.
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    Karina Sent on 09/28/2017
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    I hired Mr.John Gale and his team for my wedding reception on 7.29.17; Catering for 200 guests. John delivered on three key points for me communication, price, and delivery. Whenever I needed John he was available to communicate; and trust me as a meticulous bride our contact was often. John was able to keep up with the many changes and meet up with me a few times to cement details. Price was huge for me because I was on my own financially; my budget was not generous and definitely not flexible. But my budget did not sacrifice the high quality of food (along with flatware, silverware, and beverages) that Elite Flavors Catering provided. Everything was great and my guest throughly enjoyed their meals! Which also hits my last key point of delivery. John and his team were punctual, polite, efficient, and the food was amazing. Literally everything you would hope to get from a Catering service. In summary, I would highly recommend Elite Flavors Catering! Should I have another event that would require catering services I would, with no hesitation, reach out to Mr.John Gale.
    -Karina H.
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    Jake Sent on 10/02/2017
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    John and his team were absolutely fantastic. They were everything you could ask for in a caterer: flexible, professional, and, of course, amazing chefs! We had a few last minute hiccups/changes to our event that John and his team handled with such ease. He truly made me feel comfortable at the event and instilled in me the confidence that everything would run smoothly, and it certainly did! All of the food was absolutely delicious, the servers were incredibly engaging and fun, and the cleanup was spectacular. I would absolutely recommend Elite Flavors Catering for any event!
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    Greg Sent on 10/02/2017
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    Food was excellent, spinach, and I don't like spinach, was flavorful, not over whelming, and cooked to perfection, Meat dishes was well seasoned and maintained the integrity of the dish. I would absolutely go with this group again and again. Great job!!!! Staff was friendly and adaptable.
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    Katie Sent on 10/02/2017
    5 out of 5 rating
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    We booked John and Elite Flavors Catering for our New Years Eve wedding.It was such a pleasure to be able to be in the comfort of our home while still getting a great meal with multiple course. John communicated often and promptly during the booking and took into consideration everything we requested. On the day of the event him and the rest of his staff were kind and delivered a great three course meal!
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    Tony Sent on 10/02/2017
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    I had a cocktail style wedding with heavy apps and John did an amazing job. 150 people and no one left hungry. 2 large rooms and the wait staff didn't miss a beat. I have already had multiple people reach out to me requesting Johns info. The attention to detail and John's love for cooking came thru on each app. Big thanks to you John and your team for helping make our day that much more memorable. My son has probably told 25 people that thanks to you he now knows how to de-bone a Salmon, thanks again for everything. I will be reaching out to you again in the near future.
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    Heidi M. Sent on 11/04/2018
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    Awful customer service

    My event was yesterday. Head chef John never even showed up and sent his 15 year old son to run the show. On top of that, they were supposed to show up 1.5 hours before the start and ended up arriving 20 minutes after the party started. Food was then not served for another 45 minuted while they set up. Very disappointed. Would not recommend.
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    Annie Sent on 09/21/2021
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    Horrible service, attitude and presence

    Honestly, I can’t even believe that he has the guts to even continue catering for large events. John was EXTREMELY unprofessional and rude. I was the wedding planner, and my client had picked him as caterer, tent provider and all rentals. He promised he could get everything.. and yet he had NOTHING. He showed up to the event 35 minutes before guests were to arrive. The tables, chairs, dance floor.. none of it was set up. The bride and grooms family members were helping setup, in the midst of guest arrival. When we told John that the dance floor extensions were the wrong ones, and that we should get a refund on the extended price… he said no. He said he delivered what we wanted, when in reality, he did not. The tent was small, and when we kept asking if there would be a contingency plan in case of rain, he said he’d have that taken care of. He recommended the wrong table sizes.. we could barely fit the tables under the tent. They had no clue what they were doing, yet here he was saying he has fulfilled all our requirements. But he refused to take responsibility of the setup. But let’s skip that and get to food..
    oh boy.. people said the food was amazing. I’m not sure if it was because he kept them waiting TWO HOURS for their entrees, or if it was good. He asked us to print out menus and table numbers, with guest name on the menus and their choice of food… but when it came time for food, he had his ‘staff’ go around asking who wanted chicken and who wanted fish.. missing to get everyone fed accordingly. Some guests were served COLD entrees. John’s idea of appetizers were burger buns.. yes.. 4 plain burger buns - not toasted- with just a heap of butter in a plastic container, for a table seating TEN people.. yes. Oh and there was no extra “appetizers”. When we asked when we can expect to announce dinner.. he said, and I quote, “it’ll be done when it’s done”. John was extremely unprofessional and unpleasant to work with. He didn’t do anything he promised and instead, jipped my client of what she paid for. I would never recommend you hire him and his team for any large event. If so, maybe consider doing buffet. Atleast then he might have shit done.
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    Alyson Sent on 05/16/2018
    0.5 out of 5 rating
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    I don’t even know where to begin. We hired John to cater our wedding for 190 guests which was this past Saturday. We had a beautiful wedding at a beautiful venue and the experience we had with the food and this caterer was an absolute nightmare. From him arriving 3 1/2 hours later then he had promised, bring staff that was not professional or presentable to be serving a wedding and had children working as well. We paid extra money for a full crudité stationary display with two types of dressing and there was a small vegetable tray on a table that we could have purchased at the grocery store for $20! He forgot WATER and realized after we sat down after dances no one had water and we were suppose to have dispensers with water and iced tea from the ceremony on. The owners of the venue had to bring out a huge jug of water and pitchers and started serving to guests. This was not their responsibility and we paid him ALOT of money to ensure this would all be taken care on our special day. The food was cold, chicken over cooked, guests received short rib bones with no meat on them, they were stingy with food and guests left hungry, they brought a 12 cup coffee maker to serve almost 200 people! And then on top of everything decided to skip out an hour early and his staff start breaking down tables in the middle of our reception, scraping food into trash bags and did not clean up after. My family, guests and owners of the venue had to jump in and help clean up everything! This was a total breach of contract. I am appalled and embarrassed at the unprofessionalism that was shown. And then when my husband called him to see why this happened and what he would do to make it right he only admitted to the water being an “oversight” and nothing else. I doubt this company even has a catering license at this point. We are so upset that this happened and I would highly recommend you do not hire John of elite flavors catering for your event or wedding. Worst decision I ever made!