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I ordered a beautiful and unique veil from Elizabeth St John couture, circular but short in the front and long in the back with tapered sides that did not obstruct the view of wedding dress. I was so excited because it was classic yet I had never seen anything like it. Finding the veil was just the start of my great experience with Elizabeth St John Couture! To begin she worked with my budget, then when I could not find the veil 1 weeks before my wedding she sent me a replacement, and then when the replacement did not make it by the time I left (destination wedding) she sent me a third one to the hotel! She made every effort to make sure I had just what I needed, only charged me the original price and was so nice and considerate of an unbelievably stressed out bride! It was so refreshing to work with someone who actually cared! Plus I received numerous compliments on the veil.

5.0/5.0
Emily, Wedding Date: 08/23/2014

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Business Info
What types of events do you service?
Baby Showers, Bar / Bat Mitzvahs, Birthdays, Christenings, Debutante Balls, Eco-Friendly / Green Weddings, Engagement Parties, LGBTQ Weddings / Ceremonies, Proms

11 Reviews

4.2/5.0
 
5.0/5.0
Megan-Brette, Wedding Date: 09/05/2015
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

My niece needed a flower girl dress. I live in Illinois, my niece lives in Georgia, my mom lives in MD, and the wedding was in Virginia. When my niece was visiting my mom for a few weeks in the summer, my mom found a dress maker in Silver Spring, MD. We called and didn't realize that Elizabeth actually lived close by. We went to her and told her what we wanted, it was really all about the bow. She was very friendly and listened to what the rest of the wedding looked like (my dress, the theme, etc.) and gave great advice for the fabric and length and color of the dress and the bow. The dress turned out to be beautiful. What makes this experience so great, was that when we told her that my niece would be leaving to go back to Georgia in some days, she made sure that the dress was ready in time for her to try it on before she left MD. All in all an absolutely wonderful experience! Thank you Elizabeth:)

Services Used: Dress & Attire

5.0/5.0
User5034755, Wedding Date: 2+ years ago
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

Had a mishap with our order from another company, and called with a RUSH request for two of our flower girls and 1 bridesmaid. I ordered all three dresses Jan 13, and had them deliver before the end of January. Stephanie was very helpful with selecting color and styles and color combinations, and the dresses were elegant and beautiful. THANK YOU!!!

Services Used: Dress & Attire

0.0/5.0
A, Wedding Date: 01/31/2015
Quality of Service: 0.0 Responsiveness: 0.0 Professionalism: 0.0 Value: 0.0 Flexibility: 0.0

I ordered four flower girl dresses and paid up front as required in October. All four dresses came in 2 weeks before the January wedding , one was the wrong color, one too short by 6 inches, and the skirts on the baby dresses were on the wrong bodice. Liz was not pleasant to deal she never really took responsibility for the mistakes. She committed to correct the first two of the dresses but one wasreturned to me with a large grease spot on the front and shadows throughout the material. The other was sent too long and I had to pay to have it corrected. She totally ignored the problems with the little dresses and actually I never heard from her again. Ended up paying for them to be corrected as well. I did not receive the discount for ordering four or more dresses and had to pay the shipping for the two dresses she attempted to correct. Her customer service was superb until she got my money. Then phone calls and emails were ignored.She appears to be a professional on the web and her answering machine recording is good but don't be fooled. This is the worst experience I have ever had with a business.

Services Used: Dress & Attire

5.0/5.0
Erika, Wedding Date: 11/04/2014
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

We ordered a flower girl dress and matching tie for a ring bearer from Liz St John, and the entire experience from beginning to end was fabulous! They took our measurements, and created a beautiful dress (along with matching flower pin). Our flower girl was over the moon and looked absolutely adorable in her dress. Every time she wears it, she gets a lot of compliments (one mom even chased us down in a parking lot and asked where we got her adorable dress). Couldn't be happier with the customer service and quality of work.

Services Used: Dress & Attire

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