Embassy Suites Akron Canton Reviews
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5.0 out of 5 rating
7 Reviews
5.0 Fantastic
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
100%
Recommended by couples
Awards
7
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Featured
Kelly W. Sent on 07/16/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Perfect!!!!
From the very beginning, everything went perfectly! From check in to check out,
we were treated nicely by each person we interacted with, and everyone went out of their way to help us. Andrena was so easy to work with while we planned our event and kept track of everything during the event. The tasting and food at the event were marvelous, we cannot thank the chef enough for being so accommodating and making such wonderful meals! We are still getting compliments on how tasty each dish was! The staff (Jafar) set up the room perfectly, and they did everything for us, even placing decor on the tables. When we entered the room, it looked incredible! Clean up was a breeze as they had all our personal decor set aside for us after the event. It made it so easy to focus on our day and truly enjoy each moment! Servers during the event were professional and sweet (Amanda? We forgot her name, but she was so helpful!!!) I'm sure we forgot many names, but we are so thankful that we chose the Akron-Canton Embassy Suites for our wedding reception! Everything was truly easy and beautifully handled, we cannot say enough positive things about our stay and event!Embassy Suites Akron Canton's reply:
Kelly and Travis...
Thank you so much for your kind words. It was such a pleasure working with you both. You were both so easy to work with. We feel lucky to have had the honor of hosting your special day. I will share your comments with Chef Alex, Amanda and Djafar.
All the best to you both now and for your future. We hope you'll come back and visit us in the future.
With Gratitude,
Andrena & The Staff at Embassy Suites -
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Katy G. Sent on 11/14/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent in Every Way
I can not recommend this wedding venue enough! Andrena was so accommodating and the staff at this hotel is fabulous. They even helped my wedding coordinator put chair covers on the last few chairs. The food was fabulous and we had our rehearsal dinner here as well. Everyone talked about how good everything was. Fran the bartender was funny and great! Breakfast is included for all guests which was so nice for the morning after the wedding. The ballroom was perfect and the rooms are all suites. It was a great choice!Embassy Suites Akron Canton's reply:
Thank you, Katy and Nick, it was an honor to host your wedding. We wish you a lifetime of love and laughter. We can't wait to see all the pictures.
With Gratitude,
Andrena -
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Robyn C. Sent on 10/15/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Night to Remember
We had both our ceremony and reception at the Embassy and we could not be happier with the service we received. Initially, our event was going to take place at a different hotel. However, they were sold and cancelled all upcoming events, including ours. Of course, we were panicked, but we went back to the drawing board and remembered how much we liked the Embassy. Alexis was so accommodating and worked with us to stay within the budget we originally had with our other venue.
We mostly worked with Andrena and she was an absolute dream. She always responded to my various emails, talked me off of plenty ledges as we navigated planning a wedding during COVID-19, and never made me feel like a nuisance. I value how well she communicated mandates, changes that may affect our event, and solutions to any issues these mandates may have caused. The hotel is beautiful, well kept, and has the most amazing staff. Everyone was kind, we never felt like a bother, and they went above and beyond for me and my guests.
For the actual ceremony, the space was large enough to accommodate my group, while still practicing social distancing standards. The food was so dang on good that my guests made sure to mention it to me on SEVERAL occasions, during and after the event. At one point, a few guests got a little rowdy and Djafar handled the situation with grace, never making it an issue for me or my husband.
I truly appreciate how special our day was and none of this would have been possible without the amazing team here at the Embassy Suites. Book them, you won’t regret it!Embassy Suites Akron Canton's reply:
Dear Robyn,
Thank you so much for your kind words. It was such a pleasure working with you and Male. You handled everything that came your way with grace; from your initial venue cancelling on you to planning a wedding in the middle of a pandemic. You were so easy to work with and so understanding of the changes that had to be made to keep everyone safe. May you and Male have a long and joyful marriage.
Best,
Andrena & Djafar -
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Cassandra W. Sent on 10/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Good experience
I had a great experience working with Embassy Suites. My planner, Andrena, was very accommodating, responsive, and professional. The food was outstanding. We had the steak and Dijon chicken on top of appetizers and I got nothing but rave reviews on all of the food. Everything was inclusive in the price which made it very straightforward with the budgeting aspect for the venue. The service from everyone involved was excellent. The only negative thing I can say is that the lights in the reception room don’t dim to what you would like for a night of dancing.Embassy Suites Akron Canton's reply:
Cassandra and Austin... It was a pleasure working with you and your families. Thank you so much for having the confidence in us during a pandemic to host your wedding. We wish you a joyful married life!
With Sincere Gratitude,
Andrena & Djafar -
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Jena S. Sent on 08/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Decision of my Wedding!
Just hosted my wedding here and it was AMAZING from beginning to end. fantastic service, lovely staff, food was so good. Everything was 5 stars all the way. Alexis, the wedding coordinator, was the absolute best. If you are bride, you want to work with her. She will take such good care of you. Also shout out to the bartender Keith! We had a rowdy wedding party that stayed up late every night, and Keith stayed open late Thurs, Fri and Saturday! He was the best!!
We had a lot of out of towners and the free shuttle bus ran the whole weekend. It was less than 5 minutes from CAK so all my guests were so happy. -
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Barbara Sent on 05/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Staff really made planning simple and yet very detailed... So important when you want to focus on your big day. -
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Erin R. Sent on 02/04/20204.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
NYE Hotel Wedding!
Embassy Suites went above and beyond our expectations when we were recently married there.The entire team couldn't do enough. Food, service and extra touches were exceptional and it left us feeling stress free and able to fully enjoy an amazing day! Djafar and Andrena were so professional and wonderful to work with. We would recommend a wedding here without hesitation!! Perfect!Embassy Suites Akron Canton's reply:
Thank you so much for the kind words. It was a pleasure working with you Erin, such a beautiful and fun wedding! Everyone enjoyed themselves... staff and guests. We can't wait to see all the photos!
Andrena & Djafar -
Quality of service
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