Embassy Suites by Boston/Waltham Reviews

Reviews

Awards

18

• Courtney Sent on 07/17/2012
  5 out of 5 rating

  5.0
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  Megan Was amazing! Any questions no matter how silly she answered and the night of my wedding she was there start to finish. It was the best experience I have had with any vendor.

  Megan Was amazing! Any questions no matter how silly she answered and the night of my wedding she was there start to finish. It was the best experience I have had with any vendor.

  Embassy Suites by Boston/Waltham's reply:

  Courtney,
  Thank you so much for the kind words! I hope you are doing well and enjoying married life! Have a great summer!
  Megan
• Kristen Sent on 08/28/2011
  5 out of 5 rating

  5.0
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  They were helpful and friendly.

  They were helpful and friendly.
• 
  User878208 Sent on 07/26/2012
  5 out of 5 rating

  5.0
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  My wedding reception was excellent.

  My wedding reception was excellent.
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• Marian Sent on 08/26/2011
  5 out of 5 rating

  5.0
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  My daughter had her wedding reception at the Embassy Suites hotel in Waltham, MA in June 2011. The coordinator/catering manager Megan Galbraith did an terrific job.
  
  The total package price was an excellent value because it included a pre-reception hors d'ouevre reception in the mezzanine, the reception meal in the ballroom, the wedding cake, the complementary bride and groom's hotel suite, a reduced rate for our out-of town guests, and a made-to-order full breakfast the next morning. The package also included food tastings of the meal menu and a separate cake tasting. We were given 3 cakes (6-8 servings each) to take home because we couldn't schedule a time for us all the get to the hotel.
  
  Megan was very attentive. I was able to drop off things ahead of time and she had the table centerpieces made up to the bride's specifications. I was also able to drop off hotel guest bags we put together and she made sure our guests got them when they registered. We had a large bridal party (8 bridesmaids, 8 groomsmen, flower girl, ring bearer, parents of the bride and groom) and we were given the use of a room to set up before processing into the reception hall.
  
  We had stayed in the hotel before and liked it then. Now the hotel has been newly re-decorated and it is even better. It is classier yet edgier at the same time. We liked the re-arrangement of the front lobby, especially the glass waterfall wall. Our guests loved the reception food and the breakfast. My husband and I stayed overnight after the wedding, even though we live only four miles away. We were able to relax that night and then spend time with our guests at breakfast. I would recommend all parents of the bride and groom do this.
  
  Having our daughter's reception at the Embassy Suites was an excellent choice for us. The only very slight negative was that some guests found the road signage (by the town, not the hotel) confusing. It directed them to Winter Street away from the hotel. The sign for First Avenue is the actual one to follow, even though the hotel address is Winter Street. Maybe the hotel should use a First Avenue address to avoid some confusion.
  
  Mother of the Bride,
  Watertown, MA

  My daughter had her wedding reception at the Embassy Suites hotel in Waltham, MA in June 2011. The coordinator/catering manager Megan Galbraith did an terrific job.
  
  The total package price was an excellent value because it included a pre-reception hors d'ouevre reception in the mezzanine, the reception meal in the ballroom, the wedding cake, the complementary bride and groom's hotel suite, a reduced rate for our out-of town guests, and a made-to-order full breakfast the next morning. The package also included food tastings of the meal menu and a separate cake tasting. We were given 3 cakes (6-8 servings each) to take home because we couldn't schedule a time for us all the get to the hotel.
  
  Megan was very attentive. I was able to drop off things ahead of time and she had the table centerpieces made up to the bride's specifications. I was also able to drop off hotel guest bags we put together and she made sure our guests got them when they registered. We had a large bridal party (8 bridesmaids, 8 groomsmen, flower girl, ring bearer, parents of the bride and groom) and we were given the use of a room to set up before processing into the reception hall.
  
  We had stayed in the hotel before and liked it then. Now the hotel has been newly re-decorated and it is even better. It is classier yet edgier at the same time. We liked the re-arrangement of the front lobby, especially the glass waterfall wall. Our guests loved the reception food and the breakfast. My husband and I stayed overnight after the wedding, even though we live only four miles away. We were able to relax that night and then spend time with our guests at breakfast. I would recommend all parents of the bride and groom do this.
  
  Having our daughter's reception at the Embassy Suites was an excellent choice for us. The only very slight negative was that some guests found the road signage (by the town, not the hotel) confusing. It directed them to Winter Street away from the hotel. The sign for First Avenue is the actual one to follow, even though the hotel address is Winter Street. Maybe the hotel should use a First Avenue address to avoid some confusion.
  
  Mother of the Bride,
  Watertown, MA
• Jill Sent on 08/10/2010
  5 out of 5 rating

  5.0
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  Darwin was extermely responsive and knowledgable. He really took all the pressure off and my affair went off without a hitch. I HIGHLY recommend him!
  

  Darwin was extermely responsive and knowledgable. He really took all the pressure off and my affair went off without a hitch. I HIGHLY recommend him!
  
• Lynne Sent on 08/10/2010
  5 out of 5 rating

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  We had our son's Bar Mitzvah at the Doubletree Waltham. Darwin was a pleasure to work with. All calls and emails answered promptly, special requests acknowledged, questions (multiple) answered in a straightforward manner, was flexible up to and including the day of the affair. The venue was a great value in comparison to the other hotels we looked at. Would highly recommend this hotel for a Bar Mitzvah. I assume a wedding would be equally flawless.

  We had our son's Bar Mitzvah at the Doubletree Waltham. Darwin was a pleasure to work with. All calls and emails answered promptly, special requests acknowledged, questions (multiple) answered in a straightforward manner, was flexible up to and including the day of the affair. The venue was a great value in comparison to the other hotels we looked at. Would highly recommend this hotel for a Bar Mitzvah. I assume a wedding would be equally flawless.
• Alise Sent on 08/15/2010
  5 out of 5 rating

  5.0
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  If I could rate higher than "five stars" I would have! My husband and i ended up at the Doubletree in Waltham after our original venue closed down without notice, just three months before our wedding date. What could have been a disaster turned into the best thing that happened for our wedding day. Darwin Mann, the catering manager, was unbelievable in not only accommodating all of our needs, but anticipating them. I honestly do not know what we would have done without Darwin. Professional and knowledgeable, he instilled a confidence in us so all we had to worry about on the big day was to relax and have fun. His advice was always thoughtful, personal, and expert. Ladies, he even knows how to bustle. I could go on and on, but the fact of the matter is if you want to have a beautiful, stress free wedding your guests will rave about, go see Darwin at the Doubletree in Waltham!

  If I could rate higher than "five stars" I would have! My husband and i ended up at the Doubletree in Waltham after our original venue closed down without notice, just three months before our wedding date. What could have been a disaster turned into the best thing that happened for our wedding day. Darwin Mann, the catering manager, was unbelievable in not only accommodating all of our needs, but anticipating them. I honestly do not know what we would have done without Darwin. Professional and knowledgeable, he instilled a confidence in us so all we had to worry about on the big day was to relax and have fun. His advice was always thoughtful, personal, and expert. Ladies, he even knows how to bustle. I could go on and on, but the fact of the matter is if you want to have a beautiful, stress free wedding your guests will rave about, go see Darwin at the Doubletree in Waltham!
• Renee Sent on 08/11/2010
  4.9 out of 5 rating

  4.9
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    4.5 out of 5 rating
    4.5
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  Got married here in November of 2009 and had a wonderful experience. The hotel staff was very professional and accomadating to all of our needs and wants for a perfect wedding! Cost was budget friendly but had a 5 star value! Would recommend to everyone looking to feel like a king and queen on their special day!

  Got married here in November of 2009 and had a wonderful experience. The hotel staff was very professional and accomadating to all of our needs and wants for a perfect wedding! Cost was budget friendly but had a 5 star value! Would recommend to everyone looking to feel like a king and queen on their special day!
• Dj Sent on 07/14/2012
  4.8 out of 5 rating

  4.8
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    4.5 out of 5 rating
    4.5
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    5.0

  The Social Catering Sales Manager, Megan, was amazing! From the planning process through to the event, she was so responsive, professional, and easy to work with. We would highly recommend her and Embassy Suites to anyone planning a wedding.

  The Social Catering Sales Manager, Megan, was amazing! From the planning process through to the event, she was so responsive, professional, and easy to work with. We would highly recommend her and Embassy Suites to anyone planning a wedding.
• Amy Sent on 07/17/2012
  4.8 out of 5 rating

  4.8
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    4.5 out of 5 rating
    4.5
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    4.5
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  The Social Catering Sales Manager, Megan, was amazing! From the planning process through to the event, she was so responsive, professional, and easy to work with. We would highly recommend her and Embassy Suites to anyone planning a wedding.

  The Social Catering Sales Manager, Megan, was amazing! From the planning process through to the event, she was so responsive, professional, and easy to work with. We would highly recommend her and Embassy Suites to anyone planning a wedding.
• Lynn Sent on 08/16/2010
  4.8 out of 5 rating

  4.8
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  We couldn't of picked a better place to have our wedding. With a year of planning our big day, we were very pleased with the ceremony and reception setup. Our family and friends all had something good to say about the hotel. I really enjoy working with Dawin Mann the Senior Catering Manager. He was so accomanding to all my request and gave great suggestions, which is something a bride needs to plan her big day.

  We couldn't of picked a better place to have our wedding. With a year of planning our big day, we were very pleased with the ceremony and reception setup. Our family and friends all had something good to say about the hotel. I really enjoy working with Dawin Mann the Senior Catering Manager. He was so accomanding to all my request and gave great suggestions, which is something a bride needs to plan her big day.
• Amanda Sent on 08/12/2010
  4.8 out of 5 rating

  4.8
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  The Doubletree Guest Suites in Waltham was an excellent venue for my wedding. My guests are still raving about what a beautiful wedding it was. What made it so special were the details, such as the quaint white lights on the trees in the ballroom and the wonderful displays Darwin set up for my guests. There were fresh fruit platters and champagne bottles decoratively set up to go on my dessert table. The linens were gorgeous and affordable. Everything went well and smoothly. Compared to other hotels in the area, the price was great (which is a concern for most of you brides seeing as weddings can be exceptionally expensive). Finally, we got so much for our money; it was fabulous. I would always recommend the Doubletree Guest Suites in Waltham.

  The Doubletree Guest Suites in Waltham was an excellent venue for my wedding. My guests are still raving about what a beautiful wedding it was. What made it so special were the details, such as the quaint white lights on the trees in the ballroom and the wonderful displays Darwin set up for my guests. There were fresh fruit platters and champagne bottles decoratively set up to go on my dessert table. The linens were gorgeous and affordable. Everything went well and smoothly. Compared to other hotels in the area, the price was great (which is a concern for most of you brides seeing as weddings can be exceptionally expensive). Finally, we got so much for our money; it was fabulous. I would always recommend the Doubletree Guest Suites in Waltham.
• Helaine Sent on 08/14/2010
  4.7 out of 5 rating

  4.7
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    4.5 out of 5 rating
    4.5

  DoubleTree suites in waltham was a wonderful venue for my twin's B'Not Mitzvah.Darwin Mann was an absolute pleasure to work with. Extremely flexible, knowledgable and a down to earth very nice guy.

  DoubleTree suites in waltham was a wonderful venue for my twin's B'Not Mitzvah.Darwin Mann was an absolute pleasure to work with. Extremely flexible, knowledgable and a down to earth very nice guy.
• Sarah Sent on 07/15/2012
  4.6 out of 5 rating

  4.6
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  Even before we had to postpone our wedding in June 2011 after my dad sustained a traumatic brain injury two weeks before our wedding, I had only good things to say about working with Megan Galbraith to plan our wedding reception. However, now I would say that she was not only a great wedding coordinator, but a wonderful person. She and the other hotel staff were so helpful and understanding when we had to postpone.
  We had a small wedding reception and from the first time that we met with Megan, she was genuinely interested in helping us have the reception we wanted. She was an absolute pleasure to work with. It was such a relief to find a coordinator and a company who were willing to work with us.
  On the day of our wedding, the cocktail hour and reception went wonderfully. We only had a couple issues (e.g., having to track down the bar tender during the open bar portion of the evening, staff clearing away people’s drinks after a couple sips). Otherwise, we had a really pleasant experience and would definitely recommend Megan Galbraith and the Embassy Suites if you are looking for a fun and elegant wedding reception venue!
  

  Even before we had to postpone our wedding in June 2011 after my dad sustained a traumatic brain injury two weeks before our wedding, I had only good things to say about working with Megan Galbraith to plan our wedding reception. However, now I would say that she was not only a great wedding coordinator, but a wonderful person. She and the other hotel staff were so helpful and understanding when we had to postpone.
  We had a small wedding reception and from the first time that we met with Megan, she was genuinely interested in helping us have the reception we wanted. She was an absolute pleasure to work with. It was such a relief to find a coordinator and a company who were willing to work with us.
  On the day of our wedding, the cocktail hour and reception went wonderfully. We only had a couple issues (e.g., having to track down the bar tender during the open bar portion of the evening, staff clearing away people’s drinks after a couple sips). Otherwise, we had a really pleasant experience and would definitely recommend Megan Galbraith and the Embassy Suites if you are looking for a fun and elegant wedding reception venue!
  
• 
  User2299318 Sent on 09/03/2015
  4.4 out of 5 rating

  4.4
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    4.5
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    4.0

  Great place, good food, beautiful space & decor.

  Great place, good food, beautiful space & decor.
• Donna Sent on 08/19/2010
  4.3 out of 5 rating

  4.3
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    4.0

  Darwin Mann and his staff were very helpful, understanding and took the time to listen to my husband and I to create the wedding of our dreams. We were so pleased we went back to Darwin to assist in planning my baby shower a year later.

  Darwin Mann and his staff were very helpful, understanding and took the time to listen to my husband and I to create the wedding of our dreams. We were so pleased we went back to Darwin to assist in planning my baby shower a year later.
• Rachel Sent on 05/17/2011
  4.2 out of 5 rating

  4.2
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    4.5 out of 5 rating
    4.5

  The toughest part of planning my wedding with them (by the way back when I had my wedding they were the DoubleTree Waltham) was that about 4 months before my wedding the wedding planner I had worked with doing all my planning with left. The event went well the day of, with the exception that the food did not see to be either the same food or as good of quality as we got at our tasting. The serivce and attention to detail did make up for it though.

  The toughest part of planning my wedding with them (by the way back when I had my wedding they were the DoubleTree Waltham) was that about 4 months before my wedding the wedding planner I had worked with doing all my planning with left. The event went well the day of, with the exception that the food did not see to be either the same food or as good of quality as we got at our tasting. The serivce and attention to detail did make up for it though.
• Em Sent on 12/09/2017
  3.9 out of 5 rating

  3.9
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    3.0
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    3.5 out of 5 rating
    3.5
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    3.0
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    5.0

  We used the Embassy Suites for our hotel block in our October 2017 wedding. We were very impressed with the value of the hotel - the price was on par with other nearby hotels, but the Embassy Suites offered larger rooms and free breakfast and hors d'oeuvres. In fact, the Embassy Suites even came down on their price a bit, after hearing about the quoted rates from other hotels, which ultimately led us to use them for our hotel block.
  
  We had some technical issues with the online portal, but the staff at the hotel were generally responsive in resolving the issues. We also had some issues with staff not handing out favors when guests checked in, even after the bride, groom, and parents of the bride and groom followed up with the managers multiple times. We were not very pleased with this, especially given we were paying for this extra service. We would recommend that couples not ask the hotel staff to hand out favors, as it was a huge headache the day before our wedding.
  
  Overall, the hotel itself was a great value, but the experience with staff check-ins was less than ideal.

  We used the Embassy Suites for our hotel block in our October 2017 wedding. We were very impressed with the value of the hotel - the price was on par with other nearby hotels, but the Embassy Suites offered larger rooms and free breakfast and hors d'oeuvres. In fact, the Embassy Suites even came down on their price a bit, after hearing about the quoted rates from other hotels, which ultimately led us to use them for our hotel block.
  
  We had some technical issues with the online portal, but the staff at the hotel were generally responsive in resolving the issues. We also had some issues with staff not handing out favors when guests checked in, even after the bride, groom, and parents of the bride and groom followed up with the managers multiple times. We were not very pleased with this, especially given we were paying for this extra service. We would recommend that couples not ask the hotel staff to hand out favors, as it was a huge headache the day before our wedding.
  
  Overall, the hotel itself was a great value, but the experience with staff check-ins was less than ideal.

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