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Weddings

ENCORE Catering & Banquet Center Reviews

ENCORE Catering & Banquet Center

ENCORE Catering & Banquet Center

Saint Clair Shores, MI
4.0 out of 5 rating, 6 Reviews
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Reviews

4.0 out of 5 rating
6 Reviews
  • Quality of service
    4 out of 5 rating
  • Average response time
    4 out of 5 rating
  • Professionalism
    3.8 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    3.8 out of 5 rating
66% Recommended by couples
  • Rula
    Rula K. Sent on 06/26/2019
    5 out of 5 rating
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    Fabulous Celebration

    Chef Bobby's skills are phenomenal! The food exceeded our expectations! All our guests complimented the food and how they were so delighted with the friendly staff and beautiful room. We had the best time celebrating my son's engagement and will forever have beautiful memories of this special evening all due to Chef Bobby and his staff going the extra mile to make sure everything was absolutely perfect. I cannot thank you enough Chef Bobby!
  • allie
    Allie Sent on 09/26/2019
    5 out of 5 rating
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    Amazing company

    Encore made my special day the most amazing experience. Between my endless phone calls and requests, they did everything they could to make sure it went smoothly. The food was spectacular and I still have people talking about it a month and a half later! HIGHLY RECOMMEND!!
  • S
    Sharyl Sent on 10/05/2018
    5 out of 5 rating
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    As mother of the bride, I enjoyed the special treatment before my daughter's wedding when Chef Bobby treated us to a delicious tasting at the Banquet Center. Kelly was attentive to details, and she was helpful during this important time in our lives. After our special event, I had concerns about some aspects of what happened at the wedding reception, catered by Encore. The food was phenomenal--no question about that. It is important to share that when I spoke with Kelly and Chef Bobby about the concerns I had, they explained and clarified. Chef Bobby offered to host an additional party for us to make things right. As you consider caterers for an event, know that I highly recommend Encore. They do stand behind their claim, "We aim to please!"
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  • P
    Paul Sent on 12/14/2018
    5 out of 5 rating
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    Incredible food, the ability to customise the menu

    After Attending several events, I realized that the menu is a one of a kind. This isn't your average banquet hall, I was amazed from when I walked and saw the appetizers (Bacon Sugar coated, Smoked Salmon), When dinner was served people took photos of the plated meals, to share on Social Media, do to the fact that the plated meals looked like art. The late night snacks, presented themselves like another meal. I caught myself sending sharing pictures, and bragging. Keep up the good work.
  • L
    Lauren G. Sent on 09/08/2022
    3 out of 5 rating
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      3.0 out of 5 rating
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      3.0 out of 5 rating
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      2.0 out of 5 rating
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      2.0 out of 5 rating

    Hit & Miss

    Our Wedding was on Sunday September 4th, 2022. Everything was beautiful. However, you can tell in their staff who actually wanted to be there and who didn't. Charletta, Chris and Kathy are the superstars of this place. It’s one other server I didn't get her name she had pink/red hair she was super sweet. However, everyone else wasn't accommodating at all and that during the entire wedding planning process. Anytime I called and asked Kelly a question I felt like I was irritating her. We were told we couldn't do our rehearsal Friday or Saturday because events were booked, I tried to drop something off Saturday morning and they weren't there and how decor was already setup so I'm not sure if the event was a lie or they used our decor. The food, venue, and drinks were everything. So, I will give this venue a 3.5 out of 5.
  • M
    Missy Sent on 01/28/2022
    1 out of 5 rating
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    Very poorly ran business rudest owner I've ever met

    Very unprofessional owner leaves a bad taste in your mouth owner claims hes a chef he has no school credentials on top of very poor customer service with a horrible attitude towards customers & employees I wouldn't feed my dog his food very poor quality food overall very poor ran business unfortunately