Me and my husband had hired focus photography after we met at the bridal show. The staff was always very friendly and their studio is very professional. We had met with a lot of other vendors and we felt most comfortable with them. They were never pushy with us booking, and they were always willing to give us free wedding planning tips even before we had decided on them, it really felt like they cared about every issue we have. The most decisive moment that had assured we hired the right company came during our engagement session. During our engagement session, it had started pouring. Our photography, Andy, was willing to wait out the 2 hours until the rain stopped, for us to finish the shooting! We were so grateful of the team as even the front desk had called us the day before to inform that if we were unhappy with the shoot, we could always re-do our engagement session.Then came to our wedding day, the team arrived and they were professional throughout. The same day edit was breath-taking! We are very satisfied with the whole experience as they really do seem to go above and beyond to satisfy us, really calm us down and got us through a stressful periodthank you so much for your services, we are really happy.
Very good customer service. Fast respond to all our inquiries. My wife and I really felt they cared and took care of us. The same day edit was amazing so was the photobooth. We already received our photos and videos just 3 weeks after our wedding and they were very accommodating to our urgent situation. It was just a very comfortable experience with them, definitely recommend them to everyone. THANK YOU SO MUCH!