Four Seasons Hotel Westlake Village Reviews
Four Seasons Hotel Westlake Village
Thousand Oaks, CAReviews
5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
11 Reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
11
Weddingwire
5.0/5
11 reviews
Google
4.7/5
1544 reviews
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Mary B. Sent on 03/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Most Magical and Elegant Venue
Everything about this venue is amazing! The hotel itself is gorgeous and each and every employee is so polite and welcoming. We needed kosher food for the wedding which wasn't a problem with the hotel; just added an outside catering fee. The hotel's communication is outstanding. When we got back to our suite after the wedding ended in the ballroom, there was bag of gifts for us from the hotel which I thought was so nice!Everything about this venue is amazing! The hotel itself is gorgeous and each and every employee is so polite and welcoming. We needed kosher food for the wedding which wasn't a problem with the hotel; just added an outside catering fee. The hotel's communication is outstanding. When we got back to our suite after the wedding ended in the ballroom, there was bag of gifts for us from the hotel which I thought was so nice! -
Quality of service
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Behrouz Sent on 09/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I recently had my wedding here at it turned out amazingly. The level of service here is beyond anything I've experienced anywhere else, and I've been to a lot of weddings... it even trumps other four seasons I've been to. The food was phenomenal. The ballroom is among the most beautiful you will ever see. The waterfall is great backdrop for any type of wedding, be it rustic, chic, traditional, or over the top. There are also lots of locations to take pictures around the property.
Aparna Heralt was such a pleasure to work with throughout the planning process. Super knowledgeable and very friendly and accommodating. She made sure everything was perfect on our big day.
The pastry artist (Patrick Fahy) and team were another great surprise. Very friendly, enthusiastic, and generous. The cake they designed for us was exactly what we discussed. It was perfect. And they threw in all kinds of delicious treats throughout our stay at the hotel.
The hotel itself is a little on the pricey side, but it truly is a one stop shop and the level of service is second to none.I recently had my wedding here at it turned out amazingly. The level of service here is beyond anything I've experienced anywhere else, and I've been to a lot of weddings... it even trumps other four seasons I've been to. The food was phenomenal. The ballroom is among the most beautiful you will ever see. The waterfall is great backdrop for any type of wedding, be it rustic, chic, traditional, or over the top. There are also lots of locations to take pictures around the property.
Aparna Heralt was such a pleasure to work with throughout the planning process. Super knowledgeable and very friendly and accommodating. She made sure everything was perfect on our big day.
The pastry artist (Patrick Fahy) and team were another great surprise. Very friendly, enthusiastic, and generous. The cake they designed for us was exactly what we discussed. It was perfect. And they threw in all kinds of delicious treats throughout our stay at the hotel.
The hotel itself is a little on the pricey side, but it truly is a one stop shop and the level of service is second to none. -
Quality of service
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Hengi Sent on 07/20/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My experience with the Four Seasons Westlake was amazing and perfect in every way. I worked with Aparna and absolutely fell in love with her personality. She makes wedding planning so easy! All of the staff members at this hotel go above and beyond to meet your needs. I would recommend the Four Seasons Westlake to everyone! The hotel is absolutely stunning and the service cannot be beaten.My experience with the Four Seasons Westlake was amazing and perfect in every way. I worked with Aparna and absolutely fell in love with her personality. She makes wedding planning so easy! All of the staff members at this hotel go above and beyond to meet your needs. I would recommend the Four Seasons Westlake to everyone! The hotel is absolutely stunning and the service cannot be beaten. -
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Roxanne Sent on 11/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Aparna who is the Catering Sales Manager at the hotel is so accommodating! We had to switch over our venue 48 hours before the wedding and she played a huge role in making it happen. Very beautiful hotel and outdoor area. HIGHLY RECOMMENDED. Trust me, call Aparna!Aparna who is the Catering Sales Manager at the hotel is so accommodating! We had to switch over our venue 48 hours before the wedding and she played a huge role in making it happen. Very beautiful hotel and outdoor area. HIGHLY RECOMMENDED. Trust me, call Aparna! -
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Sophie Sent on 07/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Did our Wedding Catering through the Four Seasons Westlake. It was AMAZING! Everyone a month after the event is still talking about how good the food is! The chef is very easy to work with and Amy Semler was a great help in pulling everything together and also helping us find other amazing wedding businesses to help make sure that our wedding was absolutely perfect! Would definitely recommend to anyone that is looking for fresh, delicious food!!
We also had our bachelorette spa day at the spa and it was amazing!! Best spa I have been to in Southern California and surrounding areas. If you are looking for a chance to relax and get away before your wedding head to Four Seasons Westlake!
-Sophie AspreyDid our Wedding Catering through the Four Seasons Westlake. It was AMAZING! Everyone a month after the event is still talking about how good the food is! The chef is very easy to work with and Amy Semler was a great help in pulling everything together and also helping us find other amazing wedding businesses to help make sure that our wedding was absolutely perfect! Would definitely recommend to anyone that is looking for fresh, delicious food!!
We also had our bachelorette spa day at the spa and it was amazing!! Best spa I have been to in Southern California and surrounding areas. If you are looking for a chance to relax and get away before your wedding head to Four Seasons Westlake!
-Sophie Asprey -
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Leon Sent on 06/16/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Service was over the top, friendly, very hospitable, excellent! We had our wedding here and worked through Aparna who was amazing! The hotel was absolutely beautiful with the outside waterfall lawn. It was such a beautiful wedding and everyone commented on how good the food was, "Hands down the best wedding food we have ever had!" It made us very happy and proud of all the hard work that was put into our wedding planning and execution. Thank you to the staff of Four Seasons Westlake Village. Thank you Aparna! You all made our wedding so special.Service was over the top, friendly, very hospitable, excellent! We had our wedding here and worked through Aparna who was amazing! The hotel was absolutely beautiful with the outside waterfall lawn. It was such a beautiful wedding and everyone commented on how good the food was, "Hands down the best wedding food we have ever had!" It made us very happy and proud of all the hard work that was put into our wedding planning and execution. Thank you to the staff of Four Seasons Westlake Village. Thank you Aparna! You all made our wedding so special. -
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Curt Sent on 08/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is an excellent place to get married. Brent is the best Director of Catering in the business. We were budget conscious and received an awesome deal by booking the Saturday morning wedding package at the waterfall lawn and Hampton reception room.This is an excellent place to get married. Brent is the best Director of Catering in the business. We were budget conscious and received an awesome deal by booking the Saturday morning wedding package at the waterfall lawn and Hampton reception room. -
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User6222489 Sent on 09/27/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Four Seasons Hotel was the beautiful backdrop for our dream wedding. It meets all the expectations and standards the hotel is most known for. The Waterfall Lawn was breathtaking for our Ceremony, and the Hampton's Restaurant provided the beautiful venue for our reception. As we look at our pictures of our day, we couldn't be happier. Thank you Four Seasons.The Four Seasons Hotel was the beautiful backdrop for our dream wedding. It meets all the expectations and standards the hotel is most known for. The Waterfall Lawn was breathtaking for our Ceremony, and the Hampton's Restaurant provided the beautiful venue for our reception. As we look at our pictures of our day, we couldn't be happier. Thank you Four Seasons. -
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Cheryl Sent on 05/02/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Four Seasons in Westlake Village was fantastic. The setting is beautiful and the service is impeccable. The setting at the waterfalls feels like you are getting married in Colorado with the class and style of Los Angeles. Food was amazing as well. Check out the restaurant for a smaller wedding party.The Four Seasons in Westlake Village was fantastic. The setting is beautiful and the service is impeccable. The setting at the waterfalls feels like you are getting married in Colorado with the class and style of Los Angeles. Food was amazing as well. Check out the restaurant for a smaller wedding party. -
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Shirley Sent on 06/20/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
This is the PERFECT venue! I am so happy we chose this venue, many of my guests commented on how great the service was after the party. I worked with Laura from catering and she helped me plan my dream wedding! I would definitely recommend and I plan to go back as often as I can. Great place to stay and great places to take pictures!!This is the PERFECT venue! I am so happy we chose this venue, many of my guests commented on how great the service was after the party. I worked with Laura from catering and she helped me plan my dream wedding! I would definitely recommend and I plan to go back as often as I can. Great place to stay and great places to take pictures!! -
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Shrutee Sent on 12/21/20134.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
The Four Seasons was the perfect venue for our special day. The staff was considerate and professional from the first time we visited. All of our guests loved the openness of the venue and all of the amenities that came along with the wedding festivities. I would highly recommend this venue and it will be a special place that we plan to re-visit for anniversaries often!!The Four Seasons was the perfect venue for our special day. The staff was considerate and professional from the first time we visited. All of our guests loved the openness of the venue and all of the amenities that came along with the wedding festivities. I would highly recommend this venue and it will be a special place that we plan to re-visit for anniversaries often!! -
Quality of service
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