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The service provided by Golden Touch was Golden! The decor surpassed my expectations, they were very punctual, honest, felixible and helpful. I gave them a theme, went over ideas and pictures of things I liked. They took elements from all of my likings and brought the vision to life. It was an amazing service, not only will I keep them handy for future events but I wouldn't hesitate to recommend for family and friends.

5.0/5.0
User5526261, Wedding Date: 2+ years ago

About

Golden Touch Events & Decor is a unique and sophisticated full service Event Planning and Décor Design company.



Our services include:

Full Décor packages including: Backdrop, head table, cake table and guest book table.

Linens and chair covers

Centre Pieces

Rentals

Money Boxes

Accessories: flower basket, ring pillow, champagne flutes etc

Floral packages: Bridal bouquet, bridesmaid bouquets and boutonnieres.

Details

Event Production - Frequently Asked Questions
What lighting services do you provide?
Accent, Chandeliers, Dance Floor Lighting, Hanging Lit Decor, Lanterns, Monograms, Outdoor, String, Uplighting
What decor services do you provide?
Day-Of Coordination, Delivery, Drapery, Event Design, Event Planning, Floral Design, Setup, Venue Selection
What decor items are available?
Backdrops, Candles/Holders, Chalkboards, Paper Flowers, Signage, Table Runners, Vases
Event Planning - Frequently Asked Questions
What wedding events do you provide services for?
Ceremony, Reception, Rehearsal Dinner
What wedding planning services do you offer?
Day-Of Coordination, Event Design, Full Planning, Guest List Creation, Partial Planning, Timelines, To-Do Lists, Vendor Referrals
What types of weddings do you accomodate?
Civil, Cultural, Eco-Friendly, Non-Religious, Religious
How many planners are on your team?
3
Business Info
What types of events do you service?
Anniversaries, Baby Showers, Bar / Bat Mitzvahs, Birthdays, Bridal Showers, Christenings, Corporate Events, Debutante Balls, Eco-Friendly / Green Weddings, Engagement Parties, Graduations, Holiday Parties, Proms, Sweet 16s

13 Reviews

3.5/5.0
 
0.5/5.0
Shabreen, Wedding Date: 08/07/2016
Quality of Service: 0.5 Responsiveness: 0.5 Professionalism: 0.5 Value: 0.5 Flexibility: 0.5

Oleta Thomas was the most unprofessional, rude and frustrating vendor I dealt with during my wedding. Save yourself money and time and do not use her.

1. I signed a contract with Golden Touch to execute on decor, come my wedding day, she sent an entirely different company to set up my venue as she had double booked herself. She did this without even telling me.
2. She did not provide any direction to the company that came to set up. My planner provided them the signed contract I had with Golden Touch/Oleta and had to spend hours helping her set up as the woman had no idea what she was supposed to do with what was provided.
3. Missing items from my contract : 100 roses, 24 tables worth of baby's breath, 24 table numbers and gift box rental -- however did not provide a refund, took the entire contract amount and blamed me for the missing items.
4. Will not return my phone calls, has blocked me via whatsapp and yelled at my wedding planner the day of.

Oleta - learn how to run a business and speak to your customers. I hope no other bride makes the mistake of signing you.

Services Used: Event Planning, Event Production

0.5/5.0
User6925580, Wedding Date: 1+ year ago
Quality of Service: 0.5 Responsiveness: 0.5 Professionalism: 0.5 Value: 0.5 Flexibility: 0.5

I am beyond disappointed in the pathetic services provided by Golden Touch Events & Decor. I rented a wing back love seat for my wedding to be placed at the head table. I had my brother pick up the love seat since he had a truck... The morning of, she called me and asked that we pick up the loveseat at a new locations (SKETCHY!)

Shocker... when the love seat arrived it was COMPLETELY different looking and way to low to be used for sitting at a table. (Since my brother picked up the love seat he didn't know that it was different from what I ordered). It was a different colour and style completely. Not only could I not use it, I was left without a solution for my wedding. She was not willing to give me a new loveseat that was the correct one. I had paid in full for the love seat and was advised on the day that I would be given a full refund.

Oletta was difficult to get a hold of on the day of when we had issues, she made a mistake and PROMISED a refund over the phone AND by email.... its been over a month and I have been harassing her for a refund and she is ignoring my calls AND emails. I would recommend to not EVER rent from Golden Touch Events & Decor. What a waste of money and a bunch of stress!

I say, save your money and go elsewhere where you will get proper service!

Services Used: Event Planning, Event Production, Event Rentals

0.5/5.0
User6925746, Wedding Date: 1+ year ago
Quality of Service: 0.5 Responsiveness: 0.5 Professionalism: 0.5 Value: 0.5 Flexibility: 0.5

WARNING: Do NOT rent from Golden Touch Events & Decor! They completely messed up my order on my wedding day and they promised a full refund... now, they will not return my calls or emails and its been over a month so I am resorting to leaving a bad review because I am being ignored! Worst service EVER!!!

Do not rent from them!

Services Used: Event Production, Event Rentals

5.0/5.0
Hera, Wedding Date: 03/19/2016
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

Oleta was extremely helpful and easy to talk to from the very beginning. She went above and beyond and was truly very receptive to our ideas and vision. She took initiative and put my mind at ease. I would highly recommend Oleta as your decor expert. The venue was beautiful and she enhanced the beauty of the room just the right amount. I received several compliments at the wedding and after as well. Thank you, Oleta!

Services Used: Event Production

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