Hilton Pearl River Reviews
Reviews
5.0 out of 5 rating
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5.0 out of 5 rating
187 Reviews
99% recommend it
Awards
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![Adam]()
Adam T. Sent on 01/23/2024Hilton Pearl River is the best
We just had our wedding at the Hilton and it was absolutely perfect. Every detail from beginning to end was executed perfectly. Gerry Burns, Director of Catering, a dream to work. Jacqueline Rochford, Sales Manager and Trish Emersley, Reservations Manager made our room block so easy for us and our guests and they even extended it when needed. Derek Rubino, Banquet Manager, Kelly, Asst. Banquet Manager and Kimberly, the bride and groom attendant made our wedding day stress-free and enjoyable. They made sure to go over key details with us without causing any issues, were with us every step of the way to ensure we were taken care of and at the end of the night we found our dinner desserts and cake waiting for us along with candles and rose petals in our entire room. Truly special! Another special shout out to Diems, the lobby bartender. He set up karakoe and served our guests drinks until late giving us a truly memorable after party. Moreover, the entire Hilton Pearl River team including the front desk, bellmen, waitstaff and back of house, especially the kitchen, were fantastic. Our guests were raving about the food and drink. It was all so delicious. If you live in Manhattan like us and have family ties to Pearl River or your local your best wedding venue option is The Hilton Pearl River. I worked many years in hospitality, including hotels and this venue knows what they're doing. Thank you again Hilton Pearl River. We'll never forget it. -
Maddie A. Sent on 01/02/2024
Book this venue!
Gerry and her team are absolutely, positively incredible. We could not be happier. Every single element and moment was wonderful and we were so impressed with how every detail was so carefully considered and handled professionally. We wish we could get married a second time so we could plan another event with the Hilton Pearl River!
There were so many special touches that we didn't even talk about that made the day special: a bridal attendant available to help with everything we needed, the bridal suite was set up perfectly for our return after the wedding, as well as the venue's flexibility with dropping off decor early. They provided expertise with crafting the most perfect day. -
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![Michael]()
Michael E. Sent on 12/31/2023The best wedding venue ever!!
Choosing the Hilton Pearl River was the best decision we made. The level of service is well above any other wedding venue or hotel and I would highly recommend them to anyone!! The space itself is huge, and they are very flexible with how you can use it. The beautiful back lawn area is gorgeous for an outdoor ceremony - we didn't get to use it due to rain on our wedding day, but it's so beautiful and well kept. It feels like a chateau/boutique hotel and has such character. The staff is also incredible - we mainly worked with Abbey who is outstanding and gave us advice throughout the entire process. On the day of our wedding unfortunately she was sick, but her mom Gerry stepped in to lead our day and picked things up seamlessly. The food is also amazing and we heard nothing but rave reviews from all our guests about how much they enjoyed it. All in all, I cannot recommend this venue enough!!! -
![Joshua]()
Joshua B. Sent on 09/10/2023Simply The Best
To start off this review, I want to point out that my wife and I got married yesterday at Hilton Pearl River. The reason I wanted to include that is simply because I want you to know how important it was to us that we give them the credit they deserve. Each member of their incredible staff ensured our entire weekend was perfect from start to finish. We found ourselves in awe of the attention to detail they provided in things the two of us would have never even thought of.
From the very first day we met with Abbey we knew we were in the best of hands. She answered every question we had (and there were many!) and we had full faith and trust in anything she said. Our wedding and rehearsal dinner took place at the hotel and I can confidently say it was the best decision to do so. Both of our parents could not stop talking about how wonderful it was to work with Abbey. In fact, we talked about her so much that some friends and family were coming up to us saying “Who is this famous Abbey?”.
The food served at the rehearsal dinner, cocktail hour, and wedding was nothing short of impeccable and delicious. So many people were coming up to us saying how they had never been to a wedding with so much food that just tasted so good. Speaking of food, this would be a great time to shoutout another incredible member of the staff, Derek. Anyone who has had a wedding will say “You never have time to eat at your own wedding!”. However, we must be the anomaly. During our reception we were running all over the place to each table to thank them for being there when Derek came up to us and said, “You’re coming with me. I just need the two of you to have a little more to eat and you can go right back out there!”. It was the most important thing anyone did for us all night and we are so thankful for him for that. This just goes to show the care the staff has for you at Hilton Pearl River.
No review could possibly be complete without acknowledging the outstanding bridal attendant, Linda. I truthfully don’t know if there are words to describe how wonderful she is, but I will certainly try. The best way I can think of is to share a quick story that tells you all you need to know. During our first look, I (the groom) was standing outside on the bridge. Though I didn’t know it at the time, my bride was on her way and Linda had run up to the bridge to remove some bundles of sticks to ensure the bride didn’t step on anything and that there was nothing interfering with our photo opportunity. She even ensures that you and your soon-to-be spouse have water and mints whenever you need (so thoughtful!)
Another staff member that deserves every bit of recognition is Kelly. She was such an incredible help throughout our reception from teaching us how to cut the cake (which we were terrified of messing up!) to ensuring to triple-check with us that we didn’t want to take leftover churros back to our room.
To any couple out there stressing about finding the perfect venue, let us make it easy for you; The Hilton Pearl River should be your only option. We did not experience one bit of stress and did not have a single second that we didn’t feel taken care of. You are in the best of hands.
Every wedding is so special, but due to all of the wonderful people at the Hilton Pearl River our wedding will be a weekend we will never forget. So, to all of the staff from Charles (the bellhop in the lobby) to Abbey, thank you so much for making it happen! -
![Andrew]()
Andrew F. Sent on 12/20/2023The Pearl River Hilton was the venue of our dreams!
My Wife and I got married at the Pearl River Hilton on May 27, 2023. I don’t think any review could cover how thrilled and happy we were with the experience, but here is my brief attempt to cover the day from our point of view. To say the service was world class is an understatement. When we started looking for a wedding venue, the first concern in my mind was finding a wedding that 1). Could accommodate a large guest count but 2). Still function independently as a wonderful and convenient hotel for all of our out of town guests. For context, our wedding was a truly unique challenge in terms of planning and logistics. I’m originally from the Northern New Jersey area and my wife is from a suburb of Chicago and we live together in Illinois. For two years, we had to remotely plan a large wedding with a contingent of out of town guests. This is truly the value of the Pearl River Hilton- they are a “one stop shop” solution that functions seamlessly across all departments and provides unbelievable service in nearly every area they cover. Looking back on our wedding, what struck me most about the Pearl River Hilton as a venue was the attention to detail in nearly every aspect of the day they handled. From the hotel guest experience, to the wedding facilities that day, I was truly blown away by the resources, amount of staff, services and flexibility that the venue offered. Lastly, I would also be remiss if I didn’t mention Abbey Rochford. Abbey was our wedding coordinator for the duration of our wedding planning journey and I’ll never forget how smoothly things went working with her. Abbey is not only incredibly competent in the role, but possesses a real acumen from a customer service perspective for understanding the needs of a client. I cannot picture having had our wedding at any other venue. The Pearl River Hilton not only delivered on our requirements, but exceeded our expectations the day of our wedding. I can’t picture our wedding having taken place anywhere else and we are truly grateful to Abbey and her team for having pulled off the memory of a lifetime flawlessly. -
![John]()
John O. Sent on 12/20/2023Hands down best vendor.
The Hilton Pearl River was the first vendor my wife and I looked at and it was all we needed. The Hilton Pear River made the entire wedding process for us a total breeze and an absolute pleasure. From planning cocktail hour to the room blocks for hotel guests the staff was on point and always there to help. We had our reception in May and could not have asked for better weather for the event. The indoor outdoor hybrid cocktail hour was a hit our guests still talk about today. The entire night was a blast and would not have happened without the amazing staff and crew that worked that night for us. It was truly an amazing night and so grateful we picked the Hilton Pearl River. -
Tara Sent on 10/13/2022
Dream Wedding - Beautiful & accommodating
To all the brides out there with future weddings Pearl River Hilton they could not have been more beautiful & accommodating.
We had our dream wedding at the Pearl River Hilton! It was absolutely breathtaking. The staff was incredible, and guided us through everything. They were simply so friendly and helpful through it all! From the food, to the professionalism, to the beautiful space. My guests kept raving about how amazing everything was.
Jamie, our Event Manager, made the planning process so easy for us by being so patient and accommodating. She was genuine, kind, organized, and responsive to every email and phone call. She took care of us the day of and I didn’t have to worry about a thing. Derek (Maître d'), Linda, Bridal Attendant were 5 steps ahead of me and the day was flawless. I trusted them completely and they delivered more than I could have asked. Pearl River Hilton knows what they are doing and they are absolutely a venue you should consider if you want a worry-free wedding. Thank you for everything! -
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![Nicole]()
Nicole V. Sent on 07/03/2022Absolutely perfect
We looked at a few venues that were all gorgeous but the Hilton stole our hearts. Gerry is extremely kind and easy to work with. The Hilton in general was super flexible and accommodating. Our guests told us this was one of the best weddings they’ve ever attended. Would absolutely recommend! -
![Adrienne]()
Adrienne K. Sent on 12/21/2021Best wedding day ever!
Most amazing day because of the wonderful staff! The food was spectacular and the bridal suite was beautiful! Everything was perfect!!
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