-
Quality of service
4.0 out of 5 rating
-
Average response time
4.5 out of 5 rating
-
Professionalism
4.5 out of 5 rating
-
Value
5.0 out of 5 rating
-
Flexibility
5.0 out of 5 rating
Our same-sex wedding was a smashing hit from start to finish. People were amazed with the landscape and the beauty of the property. Honor’s Haven is a bit of a diamond in the rough and in our opinion, was a great find. The event planning and food service staff were professional and super helpful. While we are still beaming over our ceremony, reception and after party, we would have enjoyed higher quality amenities.
We had booked two massages at 11am on Sunday only to discover that we would have been separated into two 50 minute sessions. This would have prevented us from enjoying other amenities on the property before check out. The spa staff seemed unapologetic. We visited the outdoor pool which seemed to be missing water. Although, there were plenty of towels and seating and the upgraded restroom facilities were very nice.
The presidential suite is beautiful. It, too, can use some updating, but it was spacious and well appointed. It worked perfectly for our stay and photo shoot while dressing for the wedding. The multi head shower was fully functional and very relaxing. The sliding door to the patio needs to be cleaned immediately and replaced soon. After our ceremony and reception, the romantic bed decor and champagne and strawberries were a welcomed and delicious surprise.
Upon arrival the bellhops were sitting on the curb staring at their phones. We’re not one to use bellhops, so we declined their service anyway. They did bring us a cart. They can use some training on welcoming guests and customer service in general. Reception was friendly.
At home, we are awesome party planners. It was so wonderful to not have to execute this one. We can’t tell you how many times we were asked, “do you need anything?” This was the event of our lifetime and we’re not sure when we’ll stop smiling. You all are to be thanked for pulling off such a successful event.