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Hyatt Regency Baltimore Inner Harbor Reviews

Hyatt Regency Baltimore Inner Harbor

Hyatt Regency Baltimore Inner Harbor

Baltimore, MD
4.7 out of 5 rating, 50 Reviews
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Reviews

4.7 out of 5 rating
50 Reviews
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    4.7 out of 5 rating
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    4.7 out of 5 rating
94% Recommended by couples

Awards

50
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
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    Liana Sent on 11/09/2020
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    Perfect Stay

    We worked with Robyn from Hyatt Regency Baltimore Inner Harbor throughout the 14 months of planning of our wedding since initial contact with venue. Even with COVID-19 shutdown and restrictions she still made sure there was communication and execute the wedding day. She was always professional and listened to all our concerns. We felt like the Hyatt Regency staff worked effectively and safely. They put in all measures possible to still have a small wedding of 31 people. Guests made wonderful compliments about the staff from the doorman, check in staff, and staff involved in the rehearsal dinner and wedding day. Robyn worked effectively with all our vendors and made accommodations as needed. We felt like Robyn and the rest of the Hyatt Regency staff truly made our wedding weekend special and run smoothly.
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    Blaire Sent on 10/11/2019
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    Great Hotel!

    We used the Hyatt Regency in the Inner Harbor for our wedding in September. They were very accommodating and provided great service. They do charge per bag though to hand out Welcome Bags to your guests.
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    Laura Sent on 05/27/2019
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    Fantastic wedding reception venue

    We just hosted our 200-person wedding reception at the Hyatt Regency Inner Harbor, and my fiance and I could not have asked for a more perfect weekend. Robyn, Natalie, Jacob, and the rest of the Hyatt's planning team were a dream to work with. Although I considered many venues in Baltimore City, I ultimately chose the Hyatt because of the team's flexibility and understanding of how to prioritize value for cost. Moreover, the attention to detail was fantastic: The team allowed me to incorporate special personal touches, like serving my mom's homemade wedding cookies; at the last minute, they were able to print a small description of the meaning behind our wedding favors on our dinner menus; they made sure my fiance and I were taken care of throughout the reception; and they helped me find ways to cut costs without cutting value, even though that meant decreasing the contract total slightly as well. Most importantly, the food was delicious and creatively plated, and I loved getting ready in the harbor view premier suite - what an amazing view! Any issues that arose were dealt with in a timely manner, and there was no hesitation in issuing an apology and immediate correction, which I really appreciated. Would highly recommend!
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  • Allison
    Allison R. Sent on 11/21/2018
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    Amazing Experience

    We had our large wedding at the Hyatt and couldn't have asked for a more perfect day! We were engaged and planned to get married a year later. They made it easy from start to finish! Highly would recommend using this venue for your big day, and our contact Robyn was absolutely amazing!!!
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    Danny P. Sent on 11/21/2018
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    Dream wedding weekend - thank you Robyn!

    Robyn helped us organize an entire dream weekend from start to finish at the Hyatt. Both our big familes stayed the whole weekend for rehearsal dinner and full wedding celebration from Friday to Sunday. The Hyatt was great at working with the vendors and keeping all out guests happy. All Hyatt staff from valets to room staff greeted us with smiles all weekend. We hosted a 225 person party with more than enough great space for a big fun party. The Hyatt was perfect place for our whole weekend, no one had to leave the whole time. Thank you Robyn and entire Hyatt staff!
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    Briana Sent on 09/25/2018
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    You will not be disappointed with a wedding at the Hyatt! The views from all of their room options are stunning. The suite was perfect. Robyn and Natalie are so professional and easy to work with. All of the little touches, from being brought welcome drinks at the rehearsal, snacks and water throughout the wedding day, to coming back to the room at the end of the night to cake, chocolate covered strawberries and champagne were so nice and thoughtful. Top notch venue all around.
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    David Sent on 08/13/2018
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    I couldn’t have imagined working with another wedding extraordinaire. Robyn was absolutely fantastic, she very helpful provided suggestion where needed, was flexible where required. The team was also equally great! I would recommend Robyn, Natilie, Bryan for the Hyatt Regency Baltimore inner harbor for future events.

    Thank you
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    F Sent on 08/06/2018
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    You can’t ask for anything more from a venue than what is given to you already by Robyn and her team. They go above and beyond literally on every aspect and gave us our perfect wedding. One major thing with us is it rained all afternoon on our wedding day and our ceromony was to be outside at 6pm. They had an indoor backup plan already set up for us. The rain stopped at 4pm and her team was out there wiping down all the seats and even the ground so there were no puddles. You would never even had known it rained that day it was perfect. Also your guests will love the view. Thank you to Robyn and her team
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    Kelly Sent on 08/18/2018
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    My wedding was absolutely amazing!!!
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    Evan Sent on 06/20/2017
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    We worked with Robyn on our November 2016 wedding and everything was perfect! Robyn was very responsive, pointed us in the direction of quality local vendors who she then coordinated day-of logistics with, and made sure we could focus on enjoying our wedding rather than worrying about things.
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    Rachel Sent on 11/02/2015
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    We booked them in July for our Oct 2016 wedding and they have been so professional and amazing to work with. They did everything possible to show us they want our business. Our wedding coordinator, Lindsey, worked with us on our budget and revising the quote, answered all our questions, and overall has just been wonderful to us. She response quickly to emails and is always helpful for anything i need assistance with. I couldnt imagine having another venue!
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    Shannon Sent on 06/20/2017
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    Robyn was so awesome, she went above and beyond to make sure our day was perfect!!!
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    Betty C. Sent on 09/28/2016
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    I had a destination wedding in Baltimore at the Hyatt Regency Inner Harbor. I can't even express how much we LOVED the venue and the compliments we received regarding the hotel and the ceremony in general. Robyn Dammers coordinated EVERYTHING and was on top of every single detail. From my first meeting with the Hyatt staff to the day we checked out, we were treated as if we were their only client! If she had other weddings or events, I never knew it. Then there were the little touches, like making sure my elderly family had seating EVERYWHERE; checking in on us over the 10 month period (even after the contract was signed and sealed); remembering that I liked a certain staff member and making sure they were part of the day; being there behind the scene and making sure things went smoothly; and finally being pleasant and happy always! Thank you, Robyn, for making our wedding day as perfect as perfect can be!!
  • User2501984 Sent on 01/11/2016
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    My wedding took place in December 2015 at the Hyatt Regency Inner Harbor. I can't say enough great things about this venue and the staff, my entire experience with them was amazing.

    The best part of my experience was working with Robyn Dammers. She is amazing!!! I sent Robyn several questions every day via email and she was always very responsive and never got impatient with me. She was very efficient and made sure my day went off without a hitch. I honestly had no need for a wedding planner with Robyn handling the details. She made great suggestions which made the event even better. I had been trying to decide between the Hyatt and another venue and due to Robyn's responsiveness I decided to go with the Hyatt which was the best decision. I always felt like I was the only bride Robyn was working with which is definitely not the case since she a social events sales manager.

    The second best part of my experience was the breathtaking view. I help my wedding and lunch in the Pisces room which is on the top floor of the hotel. The view was amazing!!! I had nothing but positive feedback from my guests. Also since I had a daytime wedding, the light coming in from the floor to ceiling windows was very flattering and made my pictures look great.

    The food at this hotel is also amazing. Again I had nothing but compliments on the food. A few weeks before the wedding we came in to do the tasting and they completely rolled out the red carpet for us and even packed us up meals to go home with. I was very impressed and was not expecting this high level of customer service at all. The service staff was also great, very friendly and attentive to everyone's needs. I would definitely recommend this venue for your wedding.

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    Christine Sent on 01/27/2016
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    The Hyatt Regency Baltimore was the absolute best venue for our wedding day! When my fiance and I started touring venues, we fell in love with the Pisces Room on the top floor - it was so unique and modern, and had incredible views of the city. We just knew that it was the right choice, and would be the perfect fit for day and our guests. Our first wedding coordinator was Lindsey, and she was so great to work with from the start. She made us feel super special in our first meeting and even had a photo of the two of us set up with little treats and champagne. She was super responsive throughout the year of planning, and always quick to answer any questions we had. Lindsey ended up having a due date for her baby the week of our wedding (of course!).. but that didn't turn out to be an issue at all! We met Robyn during our food tasting in October (wedding in January), and Lindsey got Robyn up to speed on everything. PS - the food tasting was such a nice experience and we loved every bit of it!! Robyn took over in the weeks leading up to the wedding and she too was just as responsive and quick to respond to all of the questions. I was so happy to get to work with both of these ladies!

    Our day came so quickly, and everything went so smoothly. Most of the guests stayed at the hotel, and were so happy with their rooms and service. My bridesmaids and I had a get-ready suite, and the groomsmen all got ready in our hotel room. Robyn checked in with me as soon as I checked in to the hotel the night before. She also checked in throughout the day to make sure everything was running smoothly. The Hyatt also totally set up the reception room and made sure everything looked perfect with all of the random items I had given them. We got to do our first look photos on the roof which was PERFECT for photos with great views. The hotel is also in a great location to get photos around the harbor. I really have nothing bad to say about our experience with the Hyatt - it was the perfect!
  • User2507962 Sent on 01/16/2016
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    Robyn Dammers is absolutely amazing. She goes above and beyond to make your special day incredible. She keeps you informed and remembers all sorts of things you may forget. She is truly talented at what she does. The pisces room was perfect for our New Years Eve wedding. It has a gorgeous view of the inner harbor and is magical at night. Every staff member I encountered went out of their way to make us feel special as well as taken care of.
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    Jessica Sent on 11/03/2015
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    We had our wedding ceremony and reception at the Hyatt Regency. We absolutely loved it, it is a beautiful hotel and we can not say enough about how friendly, efficient, and accommodating the staff was that night. The views from the reception hall and ceremony space were amazing! The food was excellent and the Hyatt's event coordinator (Robyn) went above and beyond our expectations. I highly recommend the Hyatt for weddings/parties/banquets and general visiting.
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    Karen Sent on 10/20/2015
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    I would definitely recommend the Hyatt in Baltimore for a wedding venu. I loved the rooftop cocktail hour and the reception in the Picses room was beautiful. The Hyatt provided wonderful service throughout the planning phase all the way through the morning after breakfast. Robyn Dammers provided exceptional wedding planning services and advice. If you choose the Hyatt, you will be very happy.
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    Robin Sent on 06/29/2015
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    i have such high standards that I never expected the kind of five star service we received at this wedding. From the moment we pulled in, the valet, the bellman, the housekeepers, the front desk, the catering manager, the catering staff and the extraordinary sales staff...everything was above a level I have seen at the Four Seasons and the Ritz Carlton. Lindsey Barton might be the best wedding manager imaginable and Ashley was amazing at managing the catering. Reggie made all of the AV flawless. I wish I could remember everyone's name. They went so above and beyond- even giving me reading glasses when I couldnt read my speech; setting up in two places because the bride wouldnt give in and wanted to take the chance of rain, removing pool cushions so they wouldnt show up in pictures with the wrong color; never a plate out of place; everything beautiful- I cannot say enough. Bravo!!!
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    Amanda Sent on 05/09/2015
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    The Hyatt was the perfect venue for a true Baltimore Wedding. Robyn Dammers was such a pleasure to work with - whatever I requested she was able to accomodate. All of the details that I wanted and envisioned came out PERFECT. The staff were exceptional with the guests requests and treated my husband and I like royalty the entire night. I would recommend staying in the bridal suite the night before - it was big enough for hair and makeup artists to do their job. Before the wedding my bridesmaids and I took the bridge over to the Inner Harbor which made beautiful pictures! It is such a beautiful venue - the Pisces room where we had the cocktail hour overlooks the Inner Harbor (guests loved it!). The ballroom was spacious and pretty. I spent about $160/guest (included fees, open bar, cocktail hour, and dinner entrees) and got everything that I could have dreamed of. The guests raved about the food...I mean couldn't stop talking about good it was. Whatever you may want, I am almost positive that Robyn and The Hyatt can make it happen!
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    Amal Sent on 11/29/2014
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    My favorite part of this hotel is the view from the Pisces room and was the biggest reason why I held my event there. You can see the entire harbor from there which makes a fabulous and classy view for the guests. The staff at the hotel was so friendly and professional. Lindsey, the event coordinator was a pleasure to work with. She kept in touch with me throughout the planning and was on site the entire day of the wedding. If you're looking for a classy yet modern venue, this is the place to be.
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    Christine Sent on 09/30/2012
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    We had an amazing reception in the Pisces Room at the Hyatt, and I can't imagine having it anywhere else. We worked with Jodi, and she was wonderful throughout the entire planning process, from helping us to design a good seating layout to creating the menu to ideas for decorations. Our guests could not stop talking about the great view and also the amazing food. I definitely recommend the Hyatt Pisces Room!
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    Tammy Sent on 09/09/2012
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    Awesome food, awesome staff, awesome awesome awesome!!!!
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    Stephanie Sent on 10/04/2011
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    Having our reception at the Hyatt Regency at the inner harbor was the best decision we made in regards to our wedding. We looked at A LOT of places at the inner harbor and fell in love with the Pisces room. It is a wall of windows and all of them look out over the harbor. We were concerned at first that having a long narrow room would cause problems, but the staff were amazing at sending us floor plans and helping us arrange everything. I have to say the day of our wedding when we walked in it was more than we could have imagined. Shelley Billups was our coordinator and she worked magic. The details that the hotel staff put into the room (paper lanterns on the ceiling, extra tables for our photo guest book, and even just the extra mirrors and candles for the table) were all little things that made a world of difference. It is a smaller room (I think they said 120 guest max) but for a breathtaking view and a staff worth $100,000,000 you would be foolish not to at least check it out!
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    Laura Sent on 06/21/2011
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    We had the prefect wedding thanks to the Hyatt Regency Baltimore! Ashley, the catering manager that we worked directly with in planning our reception was amazing! She was a pleasure to work with and really went above and beyond her job duties to help us plan our wedding day.
    The food at the Hyatt was amazing. So many of our guests were commenting on how excellent the food was at our reception. And the service from the people working at the front door, the receptionists at the front desk, the servers, bartenders, to the housekeepers was EXCELLENT. The Hyatt really is a great venue for a wedding reception as it is located in downtown Baltimore right on the Inner Harbor. We held a cocktail hour on the 15th floor in the Pisces Lounge with a gorgeous view overlooking the Inner Harbor.
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