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Weddings

International Palms Resort- Cocoa Beach Reviews

International Palms Resort- Cocoa Beach

International Palms Resort- Cocoa Beach

Cocoa Beach, FL
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Reviews

4.2 out of 5 rating
22 Reviews
  • Quality of service
    4.2 out of 5 rating
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90% Recommended by couples

Awards

22
  • A
    Ashley Sent on 02/06/2019
    5 out of 5 rating
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    Perfection from start to finish

    If I could give International Palms 10 stars, I would! Everything, and I mean everything, was perfect. From the service at the front desk, to housekeeping, to maintenance, to the food, to the beach, and everything in between, it was an amazing experience. If you want your wedding weekend to be a party your guests cannot stop talking about, this is the place you need to get married at. Dan Anderson, our catering director, listened to what we wanted and made it happen beyond our wildest dreams. I couldn't have done a better job if I had wanted too. He was always available for any questions or concerns I had, he was quick with his responses and was able to make all my crazy requests happen. Our guests RAVED about how delicious our food was and they cannot stop talking about how much fun they had, hanging out by the pool, on the beach, and at mambo's every night. The rooms were clean and the staff was very attentive to our needs. This place is a one stop shop for everything! They have restaurants, pools, games to play, things to do and rooms on the beach, well you can't beat it! Plus, for a beach wedding on the ocean, IPR was very affordable. If you're going to take any review into account when choosing your venue, take this one because I was super controlling about what I wanted for my wedding and Dan and his team at the International Palms Resort absolutely exceeded my expectations and then some!
  • J
    Jennifer Sent on 05/01/2017
    5 out of 5 rating
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    Dan, Carrie, Krista and their team did an amazing job in helping our wedding day go smoothly! Any concerns that we had were addressed in a timely manner. They really went above and beyond for our rehearsal dinner and our wedding day. I would highly recommend this hotel for a wedding and reception. Lots of room for the reception and the hotel has plenty of rooms for friends and family.
  • K
    Kerry Sent on 05/12/2015
    5 out of 5 rating
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    The set up was basic but we were able to add any special touches that we wanted. They were great about setting it all up and went out of their way to help us in any way possible.
  • illustration stars

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  • User1362149 Sent on 10/03/2013
    5 out of 5 rating
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    My husband and I just got back from the Palms where we were married this past weekend. The hotel staff is out of this world, Rebecca, Robby, Lisa, Jane, and so many others made our experience out of this world! They handled everything due to the fact that I had to plan the wedding from out of state and never having tasted the reception food before, I was a little nervous but it was spectacular, the Mahi Mahi and beef kabobs were delicious. They also made sure that my husband and I were taken care of all night. For the night of our wedding, the resort provided us with a complimentary ocean front suite, the room was so gorgeous we decided to spend the remainder of our stay in it. The breakfast at the Captain's Grill is wonderful, as well as the drinks and food at Mambo's. Our guests were thrilled with everything and like I said before, the staff is amazing. We will be spending every anniversary at the Palms from here on out!
  • L
    Lauren Sent on 02/28/2012
    5 out of 5 rating
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    Amamzing ceremony site on the upper deck over looking the ocean, beautiful set up for the reception. Had an amazing night thanks to Leslie and Rebecca and the whole team at International Palms. Highly recommend for an amazing wedding venue!!!!!!!!!
  • B
    Brandy Sent on 08/01/2014
    5 out of 5 rating
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    My husband and I used International Palms for our destination wedding. The space is breath taking if you want a beach wedding. Everyone there was very accommodating and made sure our day was perfect. We used to dune for our ceremony and the upper deck for our reception. The food was delicious and the service was excellent.
  • O
    Rachel Sent on 10/12/2010
    5 out of 5 rating
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    Leslie Jordan is the events coordinator at the International Palms Resort in Cocoa Beach. She went over and beyond what I was expecting. The venue was beautiful, and she created a customized menu just for me in order to fit my budget. I highly recommend this resort for anyone who is looking to have a beautiful beach wedding!!!!
  • H
    Hillary Sent on 11/16/2007
    5 out of 5 rating
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    The Holiday Inn Cocoa Beach Oceanfront Resort did an INCREDIBLE job at planning our wedding events. Jane Raynor was our planner and she was amazing. She was there for us every step of the way. Everything came into place perfectly on our wedding weekend because of her. The Holiday Inn took care of our rehearsal dinner, our ceremony, our reception and our bon voyage breakfast as well as all of our guests hotel rooms and everything was PERFECT! All the planners with Holiday Inn did an increcible job. I would recommend them to EVERY bride who wants a perfect wedding weekend.
  • D
    Elizabeth Sent on 04/07/2009
    4.9 out of 5 rating
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    We had our rehearsal dinner at the Holiday Inn. The service was perfect and the food tasted amazing. They even allowed the groomsmen to toss the groom into the pool after dinner...they brought towels out and everything. I would highly recommend this location!
  • B
    Brandy Sent on 12/04/2011
    4.8 out of 5 rating
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    I booked my wedding with the International Palms Resort (formally the Holiday Inn Resort) in Feb of 2010 with Leslie Jordan. The atmosphere at this resort is breat taking for a wedding. The "Dune" is the perfect spot for a small wedding on the beach and we used the "Upper Deck" for our reception. We stayed in the lofts and the rooms were spacious for our wedding party and families to get ready in and very comfortable.

    The wedding itself was great. Our family had a hard time hearing us (need to bring a microphone) and our lighters were not put out for our unity candle. The site was set up just as we asked though and was picture perfect.

    The prices are amazing at the International Palms. We were under our budget and had a fantastic meal. Leslie let us adjust the menu so it would fit our tastes. We did request an alternative meal because we served fish at our wedding and it was not set out at the reception, but...the staff quickly fixed the mistake and no one went hungry!

    The reception was beautiful, looking out over the ocean, and thankfully the weather was beautiful. We made our own table decorations and the staff set them up perfectly! We also brought a BOSE with our IPOD for music and it was plenty loud. The bar staff was very nice and had special stuff set aside for my husband and I even though we did a house brand bar. As it got dark, we realized there was not lighting on the deck, but again the staff quickly found some lights for us and the night went off well. Just make sure if you book them, you discuss all the little details...but don't get too obsessed because the staff with fix any problems as they arise and quickly.
  • User1882331 Sent on 10/23/2014
    4.7 out of 5 rating
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    We got married at the International Palms Resort. We had our ceremony on the beach in the sand and our reception was held in the upstairs ballroom. It was absolutely gorgeous. The staff was great and very professional.

    My only issue was that we were all bit late to start our ceremony, so once we got to the reception it was very rushed as we couldn't adjust the schedule. This was our fault for running behind, but it would have been nice if the banquet staff was a little more flexible and allowed us to enjoy the reception rather than kicking us out and clearing tables when we still had guests in the ballroom.
  • L
    Leah Sent on 11/12/2008
    4.7 out of 5 rating
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    This hotel was one of the most beautiful places I have stayed in. The location was really easy to find, right on the beach, and absolutely gorgeous! The room we stayed in was spacious and very quiet, and my wedding went off just as planned! The concierge was very helpful and responsive to our requests. I would highly recommend this hotel for your next venue!
  • S
    Sarah Sent on 10/12/2008
    4.4 out of 5 rating
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    They do it all for a fraction of the price if you paid separately. They put out my decorations as I wanted it, provided the venue for the ceremony and reception and took care of all the catering. They are so nice and helpful and totally worth the price. I got my platinum wedding for the sterling silver price.
  • C
    Candace Sent on 06/19/2008
    4.4 out of 5 rating
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    we had the whole wedding party stay here, and we requested non smoking rooms however we were given some smoke filled rooms but other thatn hat it was great
  • B
    Lakesha Sent on 05/05/2009
    4 out of 5 rating
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    This was an awsome place to have my wedding and reception. The ballromm was huge and they supplied so many things for decorations. The wedding was on the beach. The food was awsome although a little pricy for me but wonderful and worth it all. I would highly recommend this place for anyone who wants a simple, elegant wedding.
  • L
    Lindsey Sent on 01/24/2012
    4 out of 5 rating
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    It was a BEAUTIFUL reception site, but I don't feel like we were welcomed 100%. There was a bar right below us and on the day of the rehearsal they had double booked a company business meeting. That was a little frustrating, but the site was worth it.
  • R
    Rachael Sent on 10/13/2013
    3.9 out of 5 rating
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    We went with a non traditional reception and they were VERY accommodating to our ideas and really helped make them become real. Anything I asked for I was given even after the contract was signed. My guesses were given exceptional service by the staff for the duration of the weekend. All in all we had a great time and a memory worth remembering.
  • S
    Suzanne Sent on 09/26/2008
    3.9 out of 5 rating
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    The food and service was fantastic! However as a bride they left a lot on my shoulders. The catering manager in the end had to help because there was an event in the room before me. It was not clear how the room was going to be set up and I was disappointed with some of the set up. In the end I would reccomend this beautiful location, just have a planner or someone else in charge of your details and visions.
  • User6524357 Sent on 05/20/2014
    3.1 out of 5 rating
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    Amazing location. Friendly staff. It was a great place for ourselves and the guests of our wedding to stay at.
  • J
    Jen Sent on 12/30/2013
    3 out of 5 rating
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    "Not bad at a discount. For the price it was fine. No bells and whistles."
  • G
    Gilles Sent on 07/12/2012
    1.6 out of 5 rating
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    The Upper Deck is amazing, and the so is the Dune for the ceremony. Let me put it this way, it's like Intl Palms know they have a perfect set up in terms of location and setting and it is quite something, but when it comes to service well that doesn't live up to it.
    First, the restaurant adjacent to the Dune where you get married continued to play their own music and loudly at that. Our guests did not even hear our music or our vows. Then they were carrying about their business like dumping tons of ice in a container startling our guests. Our ceremony lasted but 15 minutes you would think the restaurant would pause these activities for that time or plan ahead for these. NO. One of our guest asked that they stop or turned down the music, but they did not. Getting phone calls returned or answered emails takes forever. We had to oversee everything to correct many mistakes about what we wanted on the day of - not very relaxing. Very unprofessional - the staff don't seem to give a hoot. I do not recommend this place at all except maybe for the amazing Upper deck.
  • A
    Amber Sent on 06/10/2018
    0.5 out of 5 rating
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    The wedding coordinator, Dan Anderson, no showed to our meeting with him that was confirmed just a few days prior. We drove 3 hours to meet with him and he only had excuses. He is nothing close to a wedding coordinator and I definitely would not want him in charge of my wedding day. In addition, Google reviews of the hotel rooms at this resort and you will immediately understand what a dump it is. STAY AWAY! I could go into so much more detail, but this website only lets you post so much... Also consider why there are no recent reviews from other brides about this place, nor can you find anyone on local Facebook groups that have recently (<2yrs) had their wedding at this venue. I'm not surprised at all.

    International Palms Resort- Cocoa Beach's reply:

    Hi Amber,

    Thank you for taking the time to review us.
    I sincerely apologize that you had this experience while planning your wedding and I apologize that we did not meet your expectations.
    I wanted to let you know that I am the new Catering Manager for the International Palms Resort and I now oversee all weddings.
    I can assure you that an instance such as this will never happen again, as I will strive to make the wedding planning process as smooth and seamless as possible for all of our couples.

    Kind Regards,
    Caitlin Pfahl
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