Iroff and Son Jewelers Reviews

Reviews

• Devon C. Sent on 02/20/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Love love love love Iroff!!

  My fiancé has been going to Iroff for years, and they're absolutely wonderful! Brian and Hope are both incredibly attentive and knowledgeable. They really treat you like family, make sure you're getting exactly what you want, and their customer service in the *very* unlikely event problems arise is impeccable. Hope and my fiancé worked together to design a custom setting to reset the stones from my late mom's engagement ring to create my engagement ring- the ring is the most beautiful I've ever seen! I can't recommend Iroff enough!

  My fiancé has been going to Iroff for years, and they're absolutely wonderful! Brian and Hope are both incredibly attentive and knowledgeable. They really treat you like family, make sure you're getting exactly what you want, and their customer service in the *very* unlikely event problems arise is impeccable. Hope and my fiancé worked together to design a custom setting to reset the stones from my late mom's engagement ring to create my engagement ring- the ring is the most beautiful I've ever seen! I can't recommend Iroff enough!
• Ashley Sent on 05/03/2015
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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  We had gone to large chain stores and wholesalers looking for rings, yet nothing matched the quality, customer service, warmth, and value that Brian and his team displayed at Iroff & Son. Even after purchasing the rings, they still made us feel like part of the family. We won't hesitate to go back to them with all of our jewelry needs. If you're looking for the total package, go see Brian!

  We had gone to large chain stores and wholesalers looking for rings, yet nothing matched the quality, customer service, warmth, and value that Brian and his team displayed at Iroff & Son. Even after purchasing the rings, they still made us feel like part of the family. We won't hesitate to go back to them with all of our jewelry needs. If you're looking for the total package, go see Brian!
• Anthony Sent on 04/23/2013
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Best Jeweler Ever... Knowledgeable, Professional, Responsiveness and overall quality of service is superb!!!!

  Best Jeweler Ever... Knowledgeable, Professional, Responsiveness and overall quality of service is superb!!!!
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  User920000 Sent on 09/02/2012
  5 out of 5 rating

  5.0
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    5.0
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  I first encountered Iroff & Sons when my hubby bought my engagement ring from them. The ring has a special meaning to me as it took him a LONG time to find it. He wanted a ring that he was not pressured into buying, unique and at a good price -not like others from mass franchise jewelry stores (you know who I'm talking about). The engagement ring was so nice, we went back to get my wedding band AND they were patient enough to help me pick out my vision of a band I wanted for my hubby. The staff is very professional and nice-almost like visiting family. I always feel like I'm chatting it up with my father with Dave (father?) whenever I come to get my I get my rings cleaned. If you are in search of a personal family-orientated jewelry business that you can trust to find AND maintain all your fine jewelry, Iroff & Sons are it.
  
  Thanks.
  R. St. Hilaire

  I first encountered Iroff & Sons when my hubby bought my engagement ring from them. The ring has a special meaning to me as it took him a LONG time to find it. He wanted a ring that he was not pressured into buying, unique and at a good price -not like others from mass franchise jewelry stores (you know who I'm talking about). The engagement ring was so nice, we went back to get my wedding band AND they were patient enough to help me pick out my vision of a band I wanted for my hubby. The staff is very professional and nice-almost like visiting family. I always feel like I'm chatting it up with my father with Dave (father?) whenever I come to get my I get my rings cleaned. If you are in search of a personal family-orientated jewelry business that you can trust to find AND maintain all your fine jewelry, Iroff & Sons are it.
  
  Thanks.
  R. St. Hilaire
• Eleanor Sent on 04/27/2010
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Their exquisite work and flexibility created the perfect engagement ring with my fiancé while he was deployed in Afghanistan. They sent multiple emails and pictures back and forth to create my fiancé’s unique idea for my ring...I never knew he was doing this all along and I could not have envisioned more exquisite, genuine craftsmanship with a more spectacular diamond. We were so pleased, we went back for our wedding bands. You can't believe the beauty of their "hearts on fire" quality diamonds until you see one. I highly recommend them for your wedding jewelry needs!

  Their exquisite work and flexibility created the perfect engagement ring with my fiancé while he was deployed in Afghanistan. They sent multiple emails and pictures back and forth to create my fiancé’s unique idea for my ring...I never knew he was doing this all along and I could not have envisioned more exquisite, genuine craftsmanship with a more spectacular diamond. We were so pleased, we went back for our wedding bands. You can't believe the beauty of their "hearts on fire" quality diamonds until you see one. I highly recommend them for your wedding jewelry needs!
• Melissa Sent on 07/29/2016
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Family owned business that cares about long term customers via just making a sale. They do not discount but I think the service is worth it.

  Family owned business that cares about long term customers via just making a sale. They do not discount but I think the service is worth it.
• Paul Sent on 11/27/2012
  4.8 out of 5 rating

  4.8
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    5.0
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    4.5 out of 5 rating
    4.5
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    4.5 out of 5 rating
    4.5
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    5.0

  I found Iroff and Sons after reading several great reviews online, and needed a stone put in a setting where I had ordered them both independently online. The stone did not fit in the setting as I had hoped, and so we had to completely replace the center mounting with another which was a lot more expensive than simply setting a stone, but the work on the ring which was handmade in Ireland was top notch and I paid for the expertise to do it right. Shortly thereafter I had a stud earring that the post had been bent in the car. They were able to replace the post for me, and the earring looks like new. The staff is very knowledgeable, friendly and professional. As a result I was able to propose to my girlfriend in style in Ireland on our 2 year anniversary with her fixed earring and her new engagement ring that because of the new center mount was truly one of a kind. Thanks again!

  I found Iroff and Sons after reading several great reviews online, and needed a stone put in a setting where I had ordered them both independently online. The stone did not fit in the setting as I had hoped, and so we had to completely replace the center mounting with another which was a lot more expensive than simply setting a stone, but the work on the ring which was handmade in Ireland was top notch and I paid for the expertise to do it right. Shortly thereafter I had a stud earring that the post had been bent in the car. They were able to replace the post for me, and the earring looks like new. The staff is very knowledgeable, friendly and professional. As a result I was able to propose to my girlfriend in style in Ireland on our 2 year anniversary with her fixed earring and her new engagement ring that because of the new center mount was truly one of a kind. Thanks again!
• Marcia Sent on 04/12/2011
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We got our wedding bands and we're totally pleased! Had to wait a small while to be served in the store, but admittedly there was a crowd. They took their time to show me and my husband-to-be every single option. They were able to tell us the pros and cons of each metal choice for the bands, and I am confident that at the end of it all we got the perfect and most beautiful set for us. Great choices, great deals and the best part is no pushy sales persons.
  Will definitely be back

  We got our wedding bands and we're totally pleased! Had to wait a small while to be served in the store, but admittedly there was a crowd. They took their time to show me and my husband-to-be every single option. They were able to tell us the pros and cons of each metal choice for the bands, and I am confident that at the end of it all we got the perfect and most beautiful set for us. Great choices, great deals and the best part is no pushy sales persons.
  Will definitely be back