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I'm so glad my friend referred me to Isabelle's! Karen is so easy to work with and really put me at ease finding the perfect dress. I recommend everyone visit her shop!

5.0/5.0
Lisa, Wedding Date: 06/17/2017

About

A fun and exciting way to shop for your dream bridal gown, special occasion dress and accessories. The options we offer are diverse. We have a great selection of off the rack sample and newly discontinued styles at unbeatable prices in addition to current season, fabulous, couture gowns to special order just for you. Veils, headpieces, handbags and jewelry are available at deeply discounted prices as well. Look like a million dollars for less than you ever thought possible. Our shop is warm and welcoming and we try to have a range of styles that includes romantic ball gowns to chic and trendy mermaids to fabulous destination gowns. Alterations are available. Somerville has lots of wedding vendors and is convenient to many major highways. The train from Manhattan stops one block from Isabelle's. It's worth the trip - from anywhere!!!!

Details

Dress & Attire - Frequently Asked Questions
Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Alterations, Sample Sales
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Formal Gowns, Garters, Hair Accessories, Jewelry, Plus Size Gowns, Sample Gowns, Veils
How often do you receive new bridal gowns?
Weekly
Business Info
What types of events do you service?
Bar / Bat Mitzvahs, Christenings, Debutante Balls, Eco-Friendly / Green Weddings, Engagement Parties, Holiday Parties, LGBTQ Weddings / Ceremonies, Proms, Quinceaneras, Sweet 16s

70 Reviews

5.0/5.0
 
2.5/5.0
jessica , Wedding Date: 04/14/2018
Quality of Service: 2.0 Responsiveness: 3.5 Professionalism: 2.0 Value: 3.0 Flexibility: 2.0

Isabelle’s is a small store, ran by a sweet woman named Karen. When I first walked in, I wasn’t anticipating finding my wedding dress there, but I did! I liked that Karen had independent designers and you wouldn’t find these dresses in other stores. After going to other stores I returned to Isabelle’s because I could not get this unique dress with a detachable train out of my head. The prices were very reasonable and Karen was nice to work with. However, if you end up buying a dress at Isabelle’s, I would not, under any circumstances work with the seamstress, Maria. She made this entire process miserable. She missed an appointment, after I drove an hour to the store for a fitting and then when we had to reschedule she was inflexible and it had to fit into HER schedule. At my third fitting (a week before the wedding), the dress was still not fitting correctly and she kept telling me “you look great” and when I tried to explain to her that although it may look great, it does not feel right, she started yelling and carrying on like a child. She was yelling at the owner, at myself and my mother and basically telling us there was there was no time for her to fix it. We also discussed a bustle that she had not done correctly. When went to pick up the dress, it has not been steamed and when I calmly asked for an apology from the previous interaction, Maria yelled at me as I walked out the door “I don’t need to listen to you”. On my wedding day, the dress still fit incorrectly and I was pulling it up all night. The bustle did not hold and i safety pinned my dress up for the night. I never lost my temper or yelled at her because she always had my dress in her possession and she yelled, cried, was rude and beyond disrespectful to a paying customer. Although I found my dream dress at Isabelle’s. My whole experience was tainted by Maria. Do not work with Maria. She works at other wedding shops in NJ including castle couture and hearts for you.

Services Used: Dress & Attire
Isabelle's Bridal & Eveningwear responded with the following comments:
This breaks my heart. I loved working with you and so much wanted for you to have a great experience. At this point, all I can offer is my sincere apologies. Hope brides look at my overall ratings before judging my little shop. I work very hard to make everyone happy and wish things had been different for you. You are a sweetheart who deserved better. I wish you a lifetime of happiness with your new husband.

5.0/5.0
Rowena, Wedding Date: 04/13/2018
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

I am so thankful I found Isabelle's for my bridal gown!!! I was planning my wedding on a budget and wanted to buy a dress around $500.00 that was simple and elegant. I called Isabelle's and spoke to Karen, the owner. She was so warm and friendly and arranged an appointment with me right away. I brought my mother-in-law-to-be and my sister with me. The salon was a charming little place right on Division Street in Somerville. Karen was so patient and told me she only wanted to sell me a gown that I truly loved. She brought out several dresses that fit what I described. When I tried them on and told her I wasn't sure or that "this is my 2nd favorite so far", she told me no, then these dresses are out because she wanted to find me "the one" that I was absolutely sure about. She said there was one that was a little above my budget but that she thought would look wonderful on me. I agreed to try it on. I'm so glad I did, because my mother-in-law-to-be, my sister and I all knew right away that we found "the dress"!!! After I decided on the dress, the next several months leading up to the wedding went very smoothly with the fitting sessions with Maria, the seamstress, who was wonderful and definitely knew what she was doing. I knew I was in good hands with her. Both Karen and Maria were so personable and made what could have been a stressful experience into something I looked forward to. They put me at ease and it really shows how much they both love what they are doing. So I definitely recommend Isabelle's for their personal attention, professionalism and expertise. They make a fantastic team!

Services Used: Dress & Attire

5.0/5.0
Caitlin, Wedding Date: 01/07/2018
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

Absolutely wonderful owner and so caring and helpful!

Services Used: Dress & Attire

4.7/5.0
Christine, Wedding Date: 12/31/2017
Quality of Service: 4.5 Responsiveness: 4.5 Professionalism: 4.5 Value: 5.0 Flexibility: 5.0

I absolutely loved my wedding gown from Isabelle's. It was so unique and I got so many compliments. It was important to me to not look like everyone else, so finding a unique dress was a priority. I found something that suited the season and venue perfectly. I had the flexibility to add beads/sparkly sequins to my dress which made it even more perfect and Karen worked to get that at a reasonable price for me. My dress was beautiful AND comfortable, my veil was gorgeous and my fittings were easy-peasy! Karen is super nice and willing to work within your budget. Overall, I'm very satisfied I went to get my dress here.

Services Used: Dress & Attire

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