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La Concha Renaissance San Juan Resort Reviews

La Concha Renaissance San Juan Resort

La Concha Renaissance San Juan Resort

San Juan, PR
4.7 out of 5 rating, 182 Reviews
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Reviews

4.7 out of 5 rating
182 Reviews
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    4.7 out of 5 rating
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91% Recommended by couples

Awards

182
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
  • R
    Rebecca L. Sent on 02/06/2024
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    Timeless, Excellent, Magical and Memorable

    We had an amazing time at our wedding! The service was excellent, the staff was great, and the food was amazing. From Camila in sales who is a super star, the housekeeping staff and catering staff were all fantastic. They took care of everything seamlessly. We could not say Thank You enough. Highly recommend! We'll be back!
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    Mike F. Sent on 10/23/2023
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    Camilla and team were amazing

    Camilla and the rest of the team at La Concha made our dream wedding come true. We had many one-off and odd requests that the team was able to make happen without issue. Our wedding certainly wouldn't have been the same without them!
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  • K
    Krystin P. Sent on 07/23/2023
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    Wedding venue

    I can't thank Camila and Jessica enough for their help in planning a wedding in a very short time frame. The staff were all super friendly and went out of their way and got some of the picky kids chicken tenders on the actual wedding day. The venue is gorgeous and they really are prepared for any change in weather. Thank you all from the bottom of my heart for making our day so special!!
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    Jillian Sent on 11/30/2022
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    Incredibly professional and organized

    La Concha is not only a stunning venue location but the staff with events are incredibly professional and knowledgeable.
  • Maria
    Maria O. Sent on 10/05/2022
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    Amazing & beautiful

    Everything was beautiful. Everyone was super helpful here and friendly! Definitely recommend La Concha! I was just married here October 1st!
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    Kim R. Sent on 07/12/2022
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    Kimberly & Carl 06.21.2022

    We got married at La Concha on 06.21.2022. We chose La Concha after reviewing many venues on Wedding Wire. Jessica helped us through all the planning and the day of the wedding was perfect. We had a beach ceremony and both the inside and outside of La Concha is gorgeous. The venue was amazing and everyone had a good time. Everything from beginning to end went smoothly and the day could not have been any more prefect. La Concha has many options to fit what you are looking for and will work with you. The food was also amazing. Not at all disappointed in our choice and would definitely recommend La Concha to others.
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    Kimberly R. Sent on 07/05/2022
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    Beach wedding 06.21.2022

    La Concha Resort was beautiful and amazing. Having a destination wedding is not easy, as you do not know what to expect until you get there. La Concha worked well with our vendors and the day was smooth and perfect. The ceremony was on the beach, with reception inside La Mirador. The food was great, especially the cocktail hour. Our guests had an amazing time and I couldn't be happier on how perfect our wedding was. La Concha is a beautiful resort and would definitely recommend it for someone looking to plan a wedding in San Juan PR.
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    Lisa J. Sent on 05/09/2022
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    Great experience!

    This hotel resort is breathtaking!
    From the amenities, cleanliness, and staff. Everything was perfect. Staff is very hospitable and welcoming. Rooms were spotless. Entire staff was also helpful with any issues. Amazing experience!
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    Erika V. Sent on 05/26/2022
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    Our dream wedding came true

    Jessica Rivera (Senior Catering Manager), and her team gave us an incredible service with outstanding one on one communication. She was really attentive and ready to make our magical day happen. When the big day came it was so amazing that we fell in love all over again. Excelent!!
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    Shay A. Sent on 02/10/2022
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    Beautiful Venue

    Jessica & Nidymar (La Concha event/coordinator) were great and extremely responsive. I imagine I was not the easiest & only client they had yet they were so patient with me as we worked to create my dream wedding. Also the passion fruit Mojito‘s, hors d’oeuvres and after hours snacks where a hug hit with my guests.
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    Justin V. Sent on 11/16/2021
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    Incredible day

    We decided on a destination wedding as we wanted to be married on a beach front. Working with Jessica at the La Concha was so easy and she helped us book everything for the beach front ceremony. She had everything set up exactly how we wanted it. The beach front at the La Concha is spectacular. The also had a backup location for us just in case of rain, which thankfully it did not. We also hired the La Concha to cater food and beverage after the ceremony. The food was incredible! Everyone enjoyed the catered meals and you know its a successful wedding when everyone is saying how much they enjoyed the food. The skirt steak dish with risotto was delicious. We'd book the La Concha again in a heart beat. The really made sure that our special day happened exactly as we wanted to!
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    Brenda A. Sent on 10/23/2021
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    Great service and breathtaking venues

    When we started organizing our wedding, we always knew we wanted to stay in the Condado area for the comfort of our guests. Condado is on the expensive side when it comes to hotels and venues, so that was expected. But their service and staff went above and beyond to make sure our day was perfect. Nidymar was amazing and a pleasure to work with. She made everything so easy to comprehend and was honest from day one. The assisting staff the day of the wedding was equally amazing and professional. We had a great day thanks to them.
  • Michelle
    Michelle Sent on 08/07/2021
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    Excellent Venue

    Amazing staff, amenities, service and views. From before we had them as our venue we knew it was the place where we wanted to celebrate our marriage. It was an amazing and unforgettable experience, since day one we had excellent communication. The staff at la Concha helped us with everything that needed to be added or changed. Always very responsive and quick to help.

    Nidymar, Irene and Jessica helped us in every way possible and were always on top of things. They gave us the most lovely experience. From day one, through tasting, before the wedding and after. La Concha made our day the most special of them all.

    Thank you to La Concha and their team for everything.
  • Michelle
    Michelle D. Sent on 05/09/2021
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    Amazing venue

    My wedding took place at la concha at the perla venue ! Stunning venu it was magical . The staff were so nice professional and flexible. We also stayed at the resort throughout our stay and loved our experience.
  • Brett
    Brett H. Sent on 07/14/2020
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    Perfect Destination Wedding

    What an amazing experience we had at La Concha. From day one, the staff was so friendly, warm and accommodating. Not only did they provide exceptional service, but made us feel at home, and welcomed out ideas and wishes. Would 100 percent recreate the experience if we could! Thanks to everyone at La Concha that made our day so magical.
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    Stef O. Sent on 03/04/2020
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    BEST VENUE!!! hospitality was great

    The choice was ultimately a given when it came down to choosing this venue. We were between two at the time, but once we visited and met with Jessica Rivera, she was so nice, professional, open to questions, all the staff in La Concha were friendly, welcoming, and down to earth. We felt comfortable, the ambiance and vibe was perfect for us and our guests! We had our own server the day of our wedding (Cristan Maldanado- Banquet Manager) and he was AMAZING!! There was never an empty cup in neither the bride's or groom's hand! He would assist with any drink/food desired. Food was delicious! A HUGE THANK YOU to our hospitality ambassadors: Cristian Maldonado, Alexander Lugo, Israel, Isonia, Haydee, Juan, Victor, Kiara, Orlando, Jimmy, Davry, Josiel, Eduardo, Adiel, & Miguel.
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    Michelle V. Sent on 05/26/2022
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    Beautiful Venue, Excellent Service

    We had our wedding at the breathtaking Perla venue, and it was absolutely stunning, both during the day and at night. Our ceremony was at the Marena pool which was also magical. The food and beverages were excellent. Additionally, La Concha was very flexible with rescheduling our wedding a few times due to the pandemic. I am so grateful to them and their staff for everything!
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    Maria S. Sent on 07/07/2020
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    February Wedding Room Block

    This hotel turned our destination wedding into a weekend getaway for all of our guests. The hotel employees were thoughtful enough to include a steamer and makeup chair on our room for the wedding day. We enjoyed a small get together at The Loft and the food and service were wonderful. After our wedding on a Saturday , the after-party at fifty eight was lit. Then, champagne and chocolate covered strawberries were waiting for us with a fully cleaned room. There are a couple of employees that deserve a standing ovation, Yalila for being in charge of my room block, responding to my emails (I sent a lot) even making outbound calls to the guests that need it to make reservations. To Ely for putting together a welcome letter for my guests and to Ana for taking care of all the food delivery on our wedding day and amenities.
  • Robin
    Robin A. Sent on 02/26/2020
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    A Beautiful Venue + Wonderful Stuff = A Perfect Wedding!

    Thank you, thank you, thank you La Concha for the perfect wedding! My husband and I fell in love with this beautiful hotel a few years before our wedding and when we got engaged we knew this was the only place we wanted to get married. We worked with Ely Rivera and she was AMAZING! She was quick to answer any questions via email or phone call. Her professionalism, attention to detail, and kindness was what made our wedding so special. The hotel also referred us to Tatiana Ramos, Mia Eventos, who we used as our wedding planner and we could not have done it without her! They have a great list of vendor recommendations that are trusted and wonderful. All our guests have said this was the best wedding they've ever been to and that the service at the hotel was perfect! Thank you La Concha and Ely for a wedding we will never forget! :) - Robin & Jose
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    John L. Sent on 05/02/2019
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    The Perfect Venue

    We’d looked at a variety of venues, but could not beat the location, amenities and hospitality of La Concha. The team was able to manage 3 weddings at the Resort with ease, and was very accommodating when the weather was not so cooperative- we are grateful for everything they did to make our day so wonderful!
  • Nisha
    Nisha Sent on 12/18/2019
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    Perfect venue!

    I can't say enough good things about La Concha! First, they made the whole experience truly enjoyable. They were always there to answer questions or to be of any assistance. Second, my family and friends LOVED the resort, no one wanted to leave! They truly made all of our guests feel special. Lastly, our wedding day was everything we dreamed about. The staff was amazing and attentive to every need. All of our guests couldn't stop talking about how good the food was. I couldn't have asked for a better experience or venue.
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    Alan P. Sent on 11/26/2019
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    LaConcha Wedding

    My partner and I held our welcome reception, wedding ceremony and wedding reception on Friday and Saturday nights, respectively. The attention and service provided by Nidymar, the catering staff and managers was excellent. The food was as delicious as it was at our tasting, service and cleanup were prompt, and the drinks flowed without issue. All of our guests raved about the service and professionalism of everyone involved in our events. Thank you so much to the entire staff. If you are considering venues in San Juan, please check out La Concha and contact Nidymar. You won’t regret it!
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    Alex B. Sent on 11/12/2019
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    Amazing! The PERFECT venue for our wedding.

    I will forever be obsessed with LA CONCHA for our wedding venue. Everything about it was absolutely perfect!
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    Isis Sent on 08/12/2019
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    better than i expected

    First off I want to say that this experience was eye opening, but Nidymar Boscana was super helpful. We were having a destination wedding and the day was a whirlwind of emotions and beautiful memory making. Everything was as it was supposed to be. My fiancé and I chose to do our ceremony at Sereno Pool and the reception at Salon Indigo. We also opted to cover the pool for the ceremony. Word to the wise, it is not a covering for the entire pool. This fact wasn't hidden from us but it also wasn't 100% clear that we only had an option of doing a T formation. I would have preferred the entire pool because the entire wedding party did not fit on the pool covering. There are however other choices and sites for the ceremony but we loved the view to the ocean. The food was great. I was a little nervous because at the food tasting you are only allowed to taste the soup, salad and a choice of 2 entrées. Nydimar was accommodating and allowed us to choose a 3rd entrée option because we were having a hard time narrowing it down. However, there is no tasting for hors d'oeuvres. I dealt with it and it turns out I had nothing to worry about because everything tasted delicious of course. I can't stress enough how Nydimar was so helpful with this whole process and she even dressed in our wedding colors! I'm not sure if it was a coincidence, but I thought it was awesome. Yalila the sales manager for the room blocks was very helpful as well in clarifying the ins and outs of the room blocks and suggesting how many rooms we wanted. One thing that I did not like was that the hotel has newly implemented a security measure that doesn't allow you to go to other floors if you aren't staying on that floor. While I understand and appreciate the safety, our guests were not able to visit each others rooms because they where on different floors. We immediately raised a concern as we obviously had friends and family that would want to visit each other and my mother-in-law has COPD and needed to be checked on from time to time. We were told that there was nothing they could do. We continued to ask and make suggestions ourselves but in the end they gave us "master key cards" that were supposed to work on every floor but they only gave us 4 and they only seemed to work sometimes. My guests were staying all week and I had 20 rooms booked! My suggestion would be to make master key cards available to the wedding guests at check in since the hotel has a list of who is on the room block before anyone even checks in. The hotel is clean, fun and the hotel staff as a whole is amazing. Bryan Ortiz a bellboy at the hotel was so helpful my fiancé and I found ourselves looking for him just to say hi.
    The lobby is often bustling with music and guests so if you don't feel like going anywhere you can certainly stay there and there is a club downstairs along with a breakfast eatery and a restaurant. The poolside service is also great and the bartenders are very attentive and professional. I am overjoyed that my husband and I chose La Concha Resort to have such a special event such as our wedding.
    Thank You Nydimar! It wouldn't have been a success without you!
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