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Weddings

Legends Event Center Reviews

Legends Event Center

Legends Event Center

Phoenix, AZ
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Reviews

3.0 out of 5 rating
2 Reviews
  • Quality of service
    3 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3 out of 5 rating
  • Flexibility
    3 out of 5 rating
50% Recommended by couples
  • R
    Rubi G. Sent on 05/11/2020
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Poor service to military members!

    Poor service to their Paying customers!
    They had stated they would help military out if a situation was to occur and they lied and fell back on their words! Have been trying to reach them for over a week now to seek help from them like they said they would help us and no response yet!

    Legends Event Center's reply:

    Hi Rubi, it is truly unfortunate your wedding did not take place as scheduled. In response to your review and to clarify, we at Legends agreed on helping you postpone your wedding multiple times and gave you the option to honor your payments for a future wedding. The wedding kept getting cancelled even after you decided to move dates various times. As recommended by our sales team, you were issued wedding insurance and I received a call recently that you would be getting reimbursed for the amount you paid us for military reasons. I hope that in the future you take into consideration the multiple times we moved your date as you are aware our venue's agenda is very occupied. We wish you luck in the future and we hope you consider us in the future. We thank you for your service to the military.
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