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We went to Long's to get my husband's wedding band. In researching men's bands, I wasn't really finding anything that both of us liked. All of it seemed the same and I wanted something that was both different and simple. We went to Long's jewelry show in March because I knew we would find what we had been searching for. I am so happy we went, because Longs has a huge selection of men's bands from different designers, styles, materials, etc. We were able to find a ring that matched what we had envisioned along with a few other styles that we were surprised we liked. Seriously, go check them out!

5.0/5.0
User5360325, Wedding Date: 1+ year ago

About

Long's Jewelers is a full-service wedding jewelry company located in Burlington, Massachusetts. The family-owned and-operated business offers only the highest quality products, as well as uncompromised service at the best possible value. Established by Thomas Long in 1878, the company has four stores throughout Massachusetts, including Burlington, Braintree, Boston, and Peabody, as well as a fifth location in Nassua, New Hampshire. Long's Jewelers offers jewelry collections from the biggest names in diamond engagement and wedding rings, including Rittani, A. Jaffe, Memoire, Furrer Jacot, Diana, David Yurman, Mikimoto, Roberto Coin, Rolex, Breitling, and TAG Heuer, among others.

Products Offered
Long's Jewelers offers a wide variety of jewelry, from antique to designer accessories, engagement rings, and wedding bands. The store also carries loose diamonds to customize any item. Other services provided by the company include:
Appraisals Cleaning Diamond certificates Insurance Payment plans Ring sizing Shipping Stone upgrades

Details

Jewelry - Frequently Asked Questions
Which of the following services do you offer?
Appraisal, Cleaning, Diamond Certification, Insurance, Payment Plans, Ring Sizing, Shipping, Stone Upgrades
What kind of jewelry do you offer?
Antique Accessories, Antique Engagement Rings, Antique Wedding Bands, Custom Accessories, Custom Engagement Rings, Custom Wedding Bands, Designer Accessories, Designer Engagement Rings, Designer Wedding Bands, Handcrafted, Loose Diamonds, Ring Setting

66 Reviews

4.8/5.0
 
5.0/5.0
Erika, Wedding Date: 04/28/2018
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

My husband and I have been working with Longs now for ~3 years. We primarily go to the Peabody location as we love working with Christina. We initially went to Longs just to get some ideas on engagement rings, and then my husband worked with them on a custom engagement ring. We have gone back time and time again for all of our other wedding needs including both of our wedding bands, and other wedding jewelry. We are so happy with how professional, and responsive all of the staff are, and the quality of our pieces are impeccable. We will definitely be back for all future jewelry needs.

Services Used: Jewelry

5.0/5.0
Kathryn, Wedding Date: 11/03/2017
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

Long's has great quality jewelry and superb customer service. We got my engagement ring and both our wedding rings here, and would recommend Long's to everyone. They made us feel so welcome and were always very pleasant. Between our two purchases, we ended up dealing with the same manager twice, and he actually sent us a handwritten card thanking us for choosing Long's. It made quite an impression, and I will always go to Long's for my jewelry now.

Services Used: Jewelry

4.7/5.0
Sydnei, Wedding Date: 10/13/2017
Quality of Service: 4.5 Responsiveness: 4.5 Professionalism: 4.5 Value: 5.0 Flexibility: 5.0

I attended the big Summer Wedding band weekend event at Long's in Burlington with my fiance. We went in hoping to enter some raffles and get some band ideas. We ended up finding a wedding band for me that we both really liked. Matt was extremely helpful and low pressure in his sales. He even offered to try and work out a deposit that worked with us financially and we could pay the rest when we picked up the ring a few months later (it was a custom order.) Overall, I would definitely recommend the event and the store to anyone looking to purchase jewelry.

Services Used: Jewelry

5.0/5.0
Sarah, Wedding Date: 01/01/2017
Quality of Service: 5.0 Responsiveness: 5.0 Professionalism: 5.0 Value: 5.0 Flexibility: 5.0

Delightful to work with and a great selection. We actually found my engagement ring among their estate collection and we were thrilled with the value and the quality. Their service is speedy and friendly and the staff were very adept. Would recommend them to anyone looking for a quality piece at a reasonable price.

Services Used: Jewelry

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