We ordered two limos for our wedding. Twenty-five minutes before I had to be at the church, I called the limo service to see where they were. One limo made it to pick up my husband on time. However, when I called, I was told that the other limo would not make it and "the best that they could do was send another car". Needless to say, I did not take a limo to my wedding ceremony.
When we booked the limo, I was told to pay in cash when the limo arrived. I had the cash for both limos, so my husband did not. Had my limo arrived, I would have given my driver the money when he arrived. Instead, the other driver harassed my husband for the money repeatedly. When we got to the reception hall, the driver said that he HAD to go and demanded his money an hour before he was supposed to leave.
I would not recommend Mackenzie Limousine and wish I hadn't booked through them either!