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Quality of service
5.0 out of 5 rating
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Average response time
5.0 out of 5 rating
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Professionalism
5.0 out of 5 rating
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Value
5.0 out of 5 rating
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Flexibility
5.0 out of 5 rating
Unfortunately the reception room at the gardens was already booked for our date, so we held our ceremony here. This worked out in our favor for several reasons:
1. we needed a backup location in case of rain (the gardens rain shelter only holds 15-20 people);
2. we were able to start setting up the day before the wedding and did not have to rush;
3. we rented a suite in the hotel that was large enough for me, my entourage, and several others to get ready and do other wedding-related things the day before and day of the wedding;
4. the reception hall we rented was plenty large enough to hold everyone and several more, and was only right down the hall from our room so we could scurry back and forth getting things packed up during and after the reception.
The Marriott staff were accommodating in every way possible and were a huge help in making our reception go as smoothly as possible. They went above and beyond when it came to customer service and we will definitely be using them again!
Unfortunately the reception room at the gardens was already booked for our date, so we held our ceremony here. This worked out in our favor for several reasons:
1. we needed a backup location in case of rain (the gardens rain shelter only holds 15-20 people);
2. we were able to start setting up the day before the wedding and did not have to rush;
3. we rented a suite in the hotel that was large enough for me, my entourage, and several others to get ready and do other wedding-related things the day before and day of the wedding;
4. the reception hall we rented was plenty large enough to hold everyone and several more, and was only right down the hall from our room so we could scurry back and forth getting things packed up during and after the reception.
The Marriott staff were accommodating in every way possible and were a huge help in making our reception go as smoothly as possible. They went above and beyond when it came to customer service and we will definitely be using them again!
