Mercantile Hall Reviews
Reviews
5.0 out of 5 rating
![WeddingWire Couples' Choice Awards 2024 Winner]()
5.0 out of 5 rating
46 Reviews
99% recommend it
Awards
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![Liz]()
Liz J. Sent on 08/20/2023We Loved the Mercantile Hall!
We had an amazing experience with Mercantile Hall and are so happy we decided to have our wedding here! The venue itself is stunning and has so much character. We loved that it was indoor/outdoor and the new upstairs bridal suite was perfect for getting ready. The price-point is very fair and we loved the a la carte nature of the pricing and add-ons because you can really build out the wedding that makes the most sense for you. The staff was caring, thoughtful, attentive, and helpful at every step of the planning process. We decided to take advantage of their Coordinator package, which made everything so easy. Racheal did an amazing job helping us to bring our vision to life and answered every little question and email quickly and thoroughly. The Merc Team did all of the set up and tear down for us, so we got to just show up and enjoy the entirety of our day. They gave us super helpful tools to plan on what needed to be done and when. They sent reminders throughout the process. We also took advantage of their assigned in-house DJ, which felt like a gamble at first, but they took the time to answer all of our questions and make us feel comfortable with the process. Finally, we loved that all of our vendors knew each other and were able to refer each other making us trust our team wholeheartedly. We had our dream wedding and would 100% recommend booking your wedding at the Mercantile Hall!Mercantile Hall's reply:
Hi Liz,
Thanks for your kind words! We loved celebrating with you, and we're happy to hear that our team and in-house services, along with your amazing vendors, helped bring your wedding vision to life! Cheers to a lifetime of happiness together! -
Kristen W. Sent on 07/29/2023
A Magical and Romantic Venue and the Perfect Wedding Village
Mercantile Hall made for the most magical and romantic wedding, even in the middle of winter. The venue was flexible and accommodating especially given it was a last minute wedding due to family health concerns. We loved having the ceremony and reception in one place with such ease. And again, I cant stresa how accommodating the staff and venue was which helped make our wedding feel unique and so memorable. The venue was also conveniently located for our guests mainly residing in WI and IL, with a hotel, bars and restaurants within walking distance, making it a nice getaway for guests. Burlington is such a charming city and such a perfect wedding village with hair and makeup, caterers, bakery and more all in the area. We stayed at the beautiful Mart Apt which made getting ready, taking photos, and hosting friends and family so easy. I would highly recommend this venue to anyone!Mercantile Hall's reply:
Hi Kristen,
Thanks for your kind words! We’re so grateful to have had the opportunity to celebrate with you, and we’re happy to hear that you and your guests enjoyed your time at Mercantile Hall and in Burlington. We wish you a lifetime of happiness together! -
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![Ashley]()
Ashley P. Sent on 12/06/2022Seamless day
The staff at Mercantile Hall were amazing to work with! I was able to have as stress free of a day as a bride is able to have with the help of the staff.Mercantile Hall's reply:
Hi Ashley,
Thank you so much for your kind words! We're happy to hear that you enjoyed a stress free day! -
![Kali]()
Kali M. Sent on 01/03/2023100% Curated Dream Wedding!
The Mercantile Hall Team did everything to make our wishes and dreams for our wedding come true. This included having an outdoor wedding in 20 degree weather! Destiny Palechek may have frozen her fingers off, but she and her team did everything to make our wishes come true. It was a wonderful venue and we have received many compliments on how great the space was and what a great location and venue we had. If you want a loft/city feel in a quaint and upcoming town, Mercantile Hall is the place to go!Mercantile Hall's reply:
Hi Kali,
Thanks so much for your kind words! Your day was truly magical and we're happy to hear that you enjoyed celebrating at Mercantile Hall! -
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![Megan]()
Megan L. Sent on 05/02/2023Wedding - Wyrostek
Mercantile was wonderful to work with throughout the wedding planning process. They gave fantastic vendor recommendations and were always quick to respond to questions. The venue is stunning and I loved being able to add our own details throughout to make it feel more personalized.Mercantile Hall's reply:
Hi Megan,
Thanks so much for your review! Your wedding day was beautiful and we loved the way you made the space your own. Cheers to a lifetime of happiness together! -
Joanna S. Sent on 04/28/2023
The Venue of our Dreams
From the moment we set foot in Mercantile Hall, we knew it was the place we were meant to be married. The team was incredibly friendly, knowledgeable, and patient with our endless questions and requests. They work well as a team to cover each other to ensure all of our questions were answers and our needs were met. We got married in October at Mercantile hall and had our ceremony outside. The venue was the perfect size and aesthetic for our 150 guest wedding and the day went perfectly. The Mercantile Team has weddings down to a science! Once we gave a set up plan to the team, they were incredibly efficient in getting it done without needing my guidance and they utilized their knowledge and skill to set up in the most aesthetic and efficient way possible. We did not have to take down our decorations after the wedding and everything was packed neatly and efficiently for us to pick up the following morning. Our wedding coordinator Amy, went above and beyond to ensure our day was perfect and she felt like family by the time the day came. She collaborated with all of our vendors to take a lot of the work off of our plates and was incredibly knowledgeable in all the processes involved in planning a wedding. The experience was absolutely perfect and there wasn't a single moment I felt stressed. Mercantile was worth every penny, and we also fell in love wit Downtown Burlington and visit frequently! The only thing I feel like I missed out on is the bridal sweet that just opened upstairs! I would have loved to utilize that extra perk and think its such a great idea that they created it! Mercantile Was the best venue we could have asked for and we felt like family through the whole process of planning our wedding!Mercantile Hall's reply:
Hi Joanna,
Thanks so much for sharing your experience with us! We're so happy to hear that you had a stress-free celebration, and we love that you regularly visit Burlington! Cheers to many happy years together! -
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Kathryn M. Sent on 12/30/2022
Above & Beyond Venue!!
As a resident of Burlington, WI- I was hesitant to get married a mile from our home. Once I stepped foot into the Mercantile, I instantly fell in love with the aesthetically pleasing interior design work and the hospitality of the staff. Our wedding was on 8.12.22 and we had started planning 17 months before. The Mercantile staff were very informative and communicative the entire step of the way. Our day of coordinator, Jess Strom, was so personable and ensured that we felt confident in their staffs team work. Jess was my number 1 hype-woman to her entire team. She made me feel like our wedding was the "it" wedding of the year. Unfortunately, COVID had hit Jess 2 days before our wedding. She reassured us that our wedding would still go as planned and that Amy would be our new day of coordinator. Of course this made me nervous, but the concise communication between the staff was proven through this, as Amy took over and made sure everything went off without a hitch! Amy made my husband, myself, and my family feel so comfortable and excited to be there! On the day of, there was a possibility of rain happening during our outdoor ceremony. Andrew and Amy communicated this to me so calmly and again reassured me that they could make a beautiful indoor ceremony set up within a short amount of time. Fortunately, we were able to make the outdoor ceremony work-however, I really appreciated the way that they shared this news with me. Our guests constantly tell us how much fun they had at our wedding and how much they loved the "personal touches" that the Mercantile has to offer. If you're looking for a modern but timeless, elegant, classic look for your day-Mercantile is your place!
I call Mercantile Hall a hidden gem because it is tucked in a historic downtown of a small town- with big city vibes. My husband and I have ran into the Mercantile staff after our wedding and they still make us feel special and apart of their family rather than another customer. So so so happy we chose Mercantile!Mercantile Hall's reply:
Hi Katie,
Thank so much for choosing to celebrate with us! We absolutely loved working with you and we're so happy that we could be a part of your special day! -
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![Yna]()
Yna P. Sent on 05/17/2021Beautiful Venue
I lived in Chicago and was looking for an affordable place and rustic looking style around chicago but everything was expensive and have guest limit. I came across Mercantile, which is the first tour I went and I just love it. The staff help me a lot especially Rachael, who is very nice to help me with everything.
All my family and friends keeps asking me how I came across this place, I’m just glad I found this venue which fit in my budget and at the same time beautiful venue and very nice staff. -
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Shelbi E. Sent on 01/10/2021
Amazing Venue!
I had my Halloween wedding at Mercantile and it was the best decision I made! I had looked at a couple other venues prior to seeing Mercantile Hall and was immediately blown away by both the facility and the staff. I initially met with Megan to tour the facility and she was awesome to work with! Her energy is so positive and anytime I would see or talk with her, I would get more excited for the wedding. Once we got more into planning, we began working with Stephanie who was equally as awesome and fun to be around. Stephanie set up all of our wedding decorations and the set up was better than I could have ever dreamed! I was also a bit of a last minute bride (whoops!) and bought 2 bouquets at Pick n Save the day before the wedding hoping I could turn them into something cool. Stephanie took charge and put my bouquet together and it was so gorgeous and creative! The photographer was shocked that those flowers came from the grocery store. The day of my wedding went so smoothly thanks to Stephanie! The venue is beyond beautiful and so unique. I loved every aspect of the venue - the hardwood floors, brick wall, industrial lighting, gorgeous patio - everything was perfect! I wanted something fun and unique to go with the Halloween theme and Mercantile Hall was just the place. I could go on and on about all of the wonderful things that this venue has to offer. If I had to do it all over again, I would choose Mercantile Hall in a heartbeat and save myself all the time spent looking at other venues. -
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![Samantha]()
Samantha R. Sent on 09/25/2020Lovelovelove
We got SO many compliments on our venue. It was so beautiful and every detail was amazing. Stephanie made sure everything was perfect for me and I had absolutely nothing to worry about the day of! We also worked a lot with Meghan who was always happy to answer any little question I may have had. Everyone was so kind and supportive. The day was a dream and we couldn’t be happier with our experience. Obsessed!Mercantile Hall's reply:
Thank you for your kind words. We are glad we were part of your day! It was a beautiful day! Congrats. -
![Dani]()
Dani E. Sent on 09/24/2020Most Perfect Wedding Venue & Experience
Getting married at Mercantile Hall was an absolute dream come true. The second I stepped through Mercantile Hall's doors (and met our coordinator Stephanie) I knew I was right at home! The venue was absolutely stunning, and Stephanie was the sweetest, most calming coordinator a bride could ask for! In just 3 months, Stephanie helped us plan our entire wedding from start to finish; we could not have pulled it off without her!
On wedding day, we moved our ceremony inside due to weather, and yet again, Stephanie and the Mercantile Team handled the transition effortlessly. Our indoor ceremony was so personal and intimate; our guests couldn't believe that wasn't the plan all along! The entire night went better than we could have ever imagined. I cannot thank Mercantile Hall enough for giving us the most perfect wedding day!Mercantile Hall's reply:
Thank you Dani for choosing Mercantile Hall as your wedding venue. Our whole team loved working with you and your guests! Congrats to you both!
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![Riley]()
Riley C. Sent on 09/04/2020Beautiful venue - Meghan is AMAZING
This venue is absolutely beautiful! The building itself has great bones and doesn't need many decorations to look stunning! We had our ceremony outdoors and it was so beautiful. Every detail has been thoroughly designed and allows you to personalize the space for your special day. Many of the features are included in the venue pricing - a gallery wall for 8x10'' photos, a kraft paper scroll to write a message to guests and a projector wall to feature photos. Every couple is assigned a venue coordinator who helps answer questions and is present on the day-of the wedding. Our venue coordinator was Meghan and we also worked heavily with Stephanie - both of these women are absolutely amazing. They were flexible with our requests and helped us stay on track with our timeline during the wedding. They went above and beyond to ensure that we had a special day and we would recommend them to anyone!Mercantile Hall's reply:
Congrats to you both! Thank you for choosing Mercantile hall as your wedding venue. We loved all the details of your day! GORG! -
![Liza]()
Liza H. Sent on 08/21/2020Incredible Experience
Stephanie and her team did an amazing job with our wedding this past weekend. Everything went so smoothly and she went above and beyond to make us happy! Thank you so much for the most perfect day. All of our guests were so impressed with the venue and how beautiful it was!! I want to do it again!Mercantile Hall's reply:
Thank you Liza for your kind words! We love that we got to be a part of your beautiful wedding day!! Congrats to you both! -
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![Jensen]()
Jensen R. Sent on 10/10/2020A beautiful venue!!
As soon as I saw pictures of Merc Hall, I knew that I needed to be there on my wedding day. It is perfectly industrial and can be dressed up for a glamorous wedding or kept more simple for something casual (the route we went). The brick walls are perfect and decoration enough on their own! We had our ceremony outside in their Urb Garden, and was perfect for a summer day. Burlington is such a great spot to get married. -
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![Lynsi]()
Lynsi S. Sent on 05/17/2021Better than we could have ever imagined!
We truly cannot say enough positive things! Mercantile Hall is such an incredible venue. They have stunning outdoor and indoor options for weddings, and have the most accommodating and professional staff members. Stephanie made our dreams come true and eased any questions we had before and during our wedding day. We continue to get compliments from our guests how responsive the staff was throughout our event and how beautiful the venue is. We would undoubtedly recommend Merc to any prospective couples. It’s so good that we truly hope to host a milestone anniversary there in the future! -
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![Erin]()
Erin D. Sent on 01/06/2021Amazing place!
Mercantile Hall provided the wedding of my dreams, particularly Stephanie my wedding coordinator! From the minute we visited to the days after the wedding, Stephanie and her team were there whenever I needed her. Planning a wedding during a pandemic was stressful, unpredictable, and overwhelming. Stephanie was available whenever I needed her and answered my many (and I mean many) questions whenever I had them. We ended up having a wedding of about 100 guests, but I didn't feel like we were missing anything.
The location was BEAUTIFULLY decorated and was everything I had ever imagined and dreamed of. The vendors were phenomenal (many people said Gooseberries provided the best wedding food they had ever had). The outside bonfire was a HUGE hit, especially having a November wedding. Although my wedding was not what I had originally imagined it was everything and more! If not for the Mercantile and Stephanie my wedding dreams would have never come true.
THANK YOU THANK YOU THANK YOU! I highly recommend this venue for any wedding! -
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