Monarch Rooftop Reviews
Reviews
5.0 out of 5 rating
5.0 out of 5 rating
16 Reviews
100% recommend it
Awards
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![Gera]()
Gera Sent on 02/06/2020Above & beyond!
Let me start off by saying that I am no way a very enthusiastic planner, so the idea of planning a wedding was a thing of terror. We ended up finding Monarch through wedding wire and it was the very first place the husband and I looked at. When we met with Genese Perez, I instantly felt good about it. we kept looking at other possibilities, but the reassurance was never there anywhere else, we knew we would be in good hands here at Monarch.
Genese the coordinator/genie/fairy god-mother/GODSEND helped us go through every detail of the wedding. The venue was perfect from the friendly and VERY attentive staff to the look and layout of the place. The food was immaculate, so many delicious choices. I got a lot of compliments from the hors d'oeuvres to the dinner. PLEASE try the salmon with a honey glaze, I hate fish and loved it! Everything came together to be an effortless and beautiful enchanting night. We had both ceremony and reception in the same location. When the room was flipped it was fast and painless between the staff. Her direction with other vendors and action helped me personally keep me sane, I felt very happy and taken care of by the end of the night.
All in all, it is a cozy venue, directed by the best NYC has to offer.
This is it, look no further.
YOU WILL BE IN GREAT HANDS.
So let your worries fly away, at Monarch Rooftop!
Monarch Rooftop's reply:
Hi Gera!
Thank you so much for your review! I remember our first site visit as well so long ago and was so thrilled to see everything come together and that Monarch had the honor of playing a small role in your dream day! The love you two have for each other is unmatched and I can't wait to see where your love story takes you two! -
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Mark G. Sent on 02/22/2020
Great Location, Great Staff
My wife and I recently had our wedding and reception here, and I can say that it was wonderful. The venue itself is beautiful, as you can see from many of the pictures, but it's more impressing in-person. We did a mid-afternoon to early-evening event, so we got both daytime and evening experience with it as well as the beautiful views of the Empire State Building.
Genese, the event coordinator, was excellent. She's a wonder resource for information as well as day-of support. We ended up taking her recommendations for both our photographer and flowers, both of which we couldn't have asked for better results. And she was proactive and accommodating in things we didn't even think of, or had to adjust last-minute.
The food, which we did as plated dinner not buffet, was also very good. This includes dinner, appetizers (meat & cheese platters), and dessert.
Our event was off-season, and didn't quite cross into evening time frame (from a cost perspective), so for a small event (17 people total including us) it was affordable considering the service and views.
All in all, I would recommend this venue, and especially Genese, for holding events.Monarch Rooftop's reply:
Hi Mark!
Thank you so much for your kind words! You & Chelsea made the planning process such a pleasure and we are lucky you chose Monarch for your big day! We look forward to seeing you both soon! -
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![Mark]()
Mark N. Sent on 11/05/2019I thought the view was the wow factor.. then I received the service
We held our wedding reception at Monarch Rooftop Bar on 28 October 2019 and not only were our guests blown away by the venue and Empire State Building views upon arrival, they and my new wife and I, were equally inspired by the great customer experience, food quality, drinks service and attention to detail displayed by Genese Perez and her fantastic team.
We’re British and live in the U.K. We love New York and made the decision to hold our wedding in The Big Apple. We travelled over to view venues in January 2019, seeing many lovely venues but upon meeting Genese and seeing Monarch we knew immediately this was where we wanted to host our guests in the most special day of our lives.
Arranging a wedding is difficult, doing so across a 3000 mile and 5 hour time difference is even more so, however with Genese coordinating our wedding we were completely filled with confidence from day one. She was incredibly flexible with their menu and drinks choices, patient whilst we made up our minds and changed numbers and she went above and beyond to liaise with all of our vendors, ensure they were prepared and appropriately informed for the wedding date itself and take all stress away from us. Even on the wedding day itself, we had forgotten to arrange food for the photographer, but before we had realised or the photographer even seemed to realise Genese had provided a meal for her with no extra costs levelled to us or burden of stress put upon us.
You can tell that Genese is passionate about being the best and genuinely wants her customers wedding days to be outstanding. This culture is clearly top down and her team seemed equally bought in.
Genese is a great host, a highly capable event manager and a fantastic wedding coordinator. The Monarch Rooftop Bar is one where your guests will be blown away by the views and ambience. Booking the Monarch was a fantastic decision and one we will always be thankful we made. Genese- thank you!!!Monarch Rooftop's reply:
Wow, thank you for such a lovely review Mark!! From our very first meeting it was so evident the love you & Rachel have for each other and it was such a pleasure to be apart of your big day! We are still dreaming about how beautiful everything was and laughing from your son's toast! We hope to see you all again soon in NYC!! -
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![Lara]()
Lara L. Sent on 09/06/2019Beyond Expectation
Rarely does it happen that a venue performs at this level. Genese, the events coordinator is detailed, kind, and professional. She made everyone in our family feel heard in the planning process and me feel like a queen on my wedding day. The place looked even more gorgeous than in pictures or ever before. We were able to have the relaxed vibe of a non seated event while keeping it super elegant. The food was excellent and the passed items came around more than we've seen at weddings. Every detail was cared for to make our wedding day the most special, unique, gorgeous experience. Even things we didn't think of, Genese was on top of. We can't say enough good things about Monarch or our experience getting married there.Monarch Rooftop's reply:
Hi Lara!
Thank you so much for taking the time to write such a kind review! It was such a pleasure planning your special day with you & Thimo from the very first moment we met (in matching outfits!!) Your wedding was so beautiful and touching and we hope to see much more of you and your growing family in the future!! -
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![Yeray]()
Yeray S. Sent on 08/23/2019Perfection
Our day was simply perfect! Genese and her team are probably the best people you've ever going to meet and really professional. everything ran smooth and natural, the service was super attentive. We got everything that we ask for. The food is amazing and they have so many choices that all of your guests will be pleased!
Once again, Thank you so much Genese & Monarch team to help us make our day the best day ever!Monarch Rooftop's reply:
Hi Yeray!
Thank you so much for your lovely review with the kindest words!! Being apart of your big day (and the moments leading up to it) with Michael was so special! You two are so amazing together and you owe us a visit soon! :) -
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![Helen]()
Helen B. Sent on 06/10/2019Just wow! Wow! Wow!
It’s not just the sensational rooftop views which blew us away when we chose Monarch Rooftop Bar for our wedding reception. The venue and staff are amazing but Genese is the showstopper.
We initially chose this venue primarily for its location and then we discovered Genese!!! As we are from the UK all communication was via email and Genese always responded quickly, fully and more answered all of our questions, was always supportive and her enthusiasm for our day shone through.
Genese also helped us with suggestions for vendors which was invaluable as we were 3,500 miles away. She totally understood our concept and design wishes and went above and beyond our expectations to make sure that everything we wanted was achievable thus taking a lot of the pressure away from us. In fact she personally made sure that literally anything we wanted was able to happen and also resolved the few issues which arose. Her suggestions around flowers and decorations saved us a ton of money and worry. We totally trusted her judgement and subsequently our vision was transformed into reality through her.
We certainly received VIP treatment; our reception was everything we could have wished for and more and we know that our wedding was made complete by Genese and her team. -
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![Ricky]()
Pierre-Richard Sent on 12/16/2018Sunday Brunch Cocktail Perfection!
First off, the review will focus on Genese, the best wedding planning ANGEL on this planet. Forget the beautiful venue, forget the great service staff, forget the countless meetings and calls she had with us to make sure everything went exactly as we wanted. This venue hit everything we wanted within a reasonable price. Genese was with us every step of the way and was not only flexible to serve our needs, but helped us find solutions to things that came up throughout the process. Genese and Monarch will be a special part of our memories forever!! -Ricky & Chika -
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![J. Serpico]()
J. Serpico Sent on 10/15/2018Amazing Veiw!
The event cordnater (G. Perez) was super friendly, responsive, and listened to all my requests. She sent up our space with the exact vision we had in mind. The servers were attentive and friendly. Food and drinks were served in a timely mannor. The night was just magical. -
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Ivan Sent on 08/16/2018I have three words. GENESE. GENESE. GENESE. Ok, so that's one name repeated three times, for emphasis.
It takes a true pro to execute a magical ceremony and reception. We knew we were in good hands the moment we met Genese! There was not one request she was not able to fulfill, from how to safeguard a four-tiered wedding cake that could easily melt in the August heat to ideas about floral arrangements, vendors and accommodations. I can't get over the exceptional value of the venue's location, its decor and accessibility, and Genese's expert guidance throughout our entire wedding planning process!
The stationery platters we served to our guests were unique and fun, and certainly a great value. The bartenders and cocktail waitresses were warm, welcoming and treated our guests like gold. Jimmy, the in-house DJ, also deserves a mention. We had the perfect wedding playlist due to his attentiveness and understanding of the dance party we wanted for ourselves and our guests.
But it was Genese's performance that held everything together. We felt relaxed, at ease, taken care of. I remember worrying about one little detail: whether to cut or not to cut the wedding cake sooner than the timeline. The rest was seamless, breezy and effortless. Genese helped arrange hundreds of flowers into vases. I watched her scatter rose petals down the aisle. I watched her dodge cocktail waitresses carrying trays of champagne. She listened to our guests happily and went beyond our expectations in satisfying each of their requests, big or small. When one of our guest's toddlers was hungry and it was not yet time to serve food, Genese rushed into the kitchen and solved the problem in no time! She took charge of other small, yet meaningful details that I hadn't thought of myself, which is the true sign of a pro: always one step ahead.
Genese & Monarch Rooftop: THANK YOU for the perfect wedding. - Omer + Ivan -
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Jenna Sent on 06/06/2018Great venue! We were looking for the NYC experience so what better than a rooftop with Empire State Building views! Our friends and family are still talking about the rooftop experience, the views, and the food!
Monarch is very convenient for out-of-town and local guests both, with Penn Station and Times Square within walking distance. The Marriot downstairs makes it easy for the bride to change and arrive at the rooftop via private elevator.
We booked the space for the afternoon for both ceremony and reception. At 6pm, the venue opened back up to the public for the evening, though we stayed for an after-party! The Monarch is one big open space but can be sectioned into multiple “rooms” to allow staff to reset one portion from ceremony to reception, with guests relaxing in the other portion with plenty of light, music, and refreshments.
All inevitable hiccups were taken care of in the background, Genese coordinated the catering, cake delivery, furniture rentals, space setup, all those details that accumulate faster than you can blink. We dropped off our few decorations (the venue has great furniture and décor already!), favors, slideshow, etc., in the morning and Genese took care of unpacking, setting up, and repacking at the end of the night again. Everything felt effortless from our end, though her team was busy for sure! Organization skills are hard to come by, Monarch has a gem in Genese.
On top of this, working with the in-house caterer and DJ was a breeze. Can’t stress this enough: there is plenty to deal with, try to find a venue as all-inclusive as possible.
In the end, we were more relaxed during our own wedding then at others we’ve attended as guests! The planning process was smooth as well, thanks to Genese and Monarch's wide range of options and flexibility. -
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