MotorCity Casino Hotel Reviews
Reviews
4.7 out of 5 rating
4.7 out of 5 rating
11 Reviews
93% recommend it
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![Samantha]()
Samantha L. Sent on 03/12/2019We loved having our wedding at Motor City!
My wife (to-be at the time) and I had a wonderful experience with Motor City Casino Hotel, starting with meeting Jennifer. She was our main contact and guide through the planning process. After having visited other venues and having conversations with lots of coordinators/managers there was a noticeable difference in how she communicated with us and how helpful she was with giving us an understanding of everything that had to be accounted for in the planning.
And we simply fell in love with the Amnesia venue. For those of you who don't know it, it's on the 16th floor of the hotel, which is the same floor as their flagship restaurant, Iridescence. It used to be a night club, so it's multi-level, has a dance floor, professional lighting and a killer sound system built in. The perfect place for a party! Our DJ only had to "plug in" and didn't need to bring lights or speakers.
They can set the lights there to any color you want during dinner as well. Our wedding accent colors were purple and silver, so we had a purple hue when people came in for cocktail hour, and throughout dinner. They offer basic linens/chairs/place settings. We opted to use an outside service to add some chair covers and table overlays, and we did the centerpieces ourselves, though I do believe MCC offers candle holders (which we didn’t use) and mirrors for underneath the centerpiece (which we did use). They made it easy to coordinate with other vendors. That’s a huge plus.
We chose a package where they provided the reception space for 6 hours. They served hors d'oeuvres at a cocktail hour, served dinner and cake with a champagne toast. Coffee after dinner. The package came with bar time but we opted to pay for extra time--which is a nice option to have. We also added late night snacks which everyone loved. Jennifer helped us determine the right amount. I would have opted for more food, but she turned out to be right on with her estimate.
There was ample room at the venue for our photo booth and it didn't intrude upon the dinner/dance/balcony space at all.
Our ceremony (prior to reception) was brief and held in one of the MCC ballrooms. We opted for modest décor, but you have the freedom to hire vendors to fix it up any way you like.
What I can't emphasize enough is how much Jennifer helped us with planning the ceremony and reception. I think we would have been lost without her. She kept us on track, coordinated and helped us through rehearsal, and even stayed the day of the event until we were at the dinner hour. Oh, and probably the most fun part of the planning was the tasting! You get to sample the hors d'oeuvres, salads, entrees, breads, and cakes! Yes, they make your cake. You can let the chef know what kind of design you want and he makes it come to life! Our cake was beautiful and delicious!
Our wedding was not huge, 75 people, and I feel like the venue was plenty roomy for that size. Probably could've fit more.
Again, we had our reception at Amnesia. You should definitely get a tour of it if you're considering MCC. The view is to die for—especially at night! With that and the lighting options, you don't need to add much decor. We will always love the memory of that night and we vow to someday have a celebration there again! -
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![Ambyr]()
Ambyr Sent on 07/27/2011Motor City is a gorgeous hotel. Everything is updated and modern. All my guests raved about how nice the rooms were. The premier suite we stayed in was one of the nicest rooms I’ve ever stayed in. It was HUGE and had every thing for the perfect 2 day home away from home. Unfortunately – their service needs A LOT of work. We had a ton of problems while we were there. I had to check in twice the day before the wedding because I requested an early check-in so I arrived at 2 – I was told it would be ready in a half hour but when I arrived at 4:30 (1.5 hours after check-in time) – it STILL wasn’t ready and they lost my initial reservation – so they upgraded us to a premier suite – however – I was 30 minutes late for our rehearsal (and pissy) because of it. We had gift bags taken to all of our guests.. but our guests also received and invitation to another couple’s wedding and brunch tickets for their Sunday brunch. One of my out-of-town guests ended up at the other venue because of it. Needless to say – it caused A LOT of confusion. They were supposed to clean our room while we were at the wedding – they didn’t and when we returned I had to request towels at 3 am because my bridesmaids and I had used most of them getting ready earlier in the day. The day of check out they sent an incorrect bill with extra rooms on it. So – there were just so many annoying little issues that made the stay pretty exhausting. I filled out a survey at their request and at least 3 managers have contacted me to remind me (as if I can’t recall) that we were upgraded. However, most of the craziness happened AFTER we were upgraded. tsk tsk – Note to managers: never ask guests for feedback and then make excuses for poor service. One bride to another – steer clear!
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