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My Wedding Favors Etc Reviews

My Wedding Favors Etc

My Wedding Favors Etc

Port Saint Lucie, FL
3.1 out of 5 rating, 13 Reviews
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Reviews

3.1 out of 5 rating
13 Reviews
  • Quality of service
    3.1 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3.3 out of 5 rating
  • Flexibility
    3 out of 5 rating
61% Recommended by couples
  • User1228128 Sent on 07/05/2013
    5 out of 5 rating
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    once I placed my order it was shipped very quickly.
  • User1227741 Sent on 07/04/2013
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    Ordered a custom painted cake topper and I am very pleased with it. Item arrived quickly and well packaged.
  • User1228555 Sent on 07/05/2013
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    Everything was just perfect. Thank you!
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  • User1228340 Sent on 07/05/2013
    5 out of 5 rating
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    I ordered the Christian Unity Candle and matching ring pillow and guest book. I loved the items, however the pic on the site didn't look exactly like the product that arrived. And it would've been easier if they came in a bundle like the other matching sets. But all in all I loved what i got and it was a great price!
  • Tabitha
    Tabitha Sent on 09/04/2012
    5 out of 5 rating
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    What unique and fun favors. I had a pleasant and stress less encounter with this company. Made all my purchases online, no issues once so ever. Def will use again.
  • K
    Kim Sent on 08/20/2009
    5 out of 5 rating
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    I ordered Calla Lily candles and ribbons and it was shipped ontime. The product was good quality and was at a very good price. Would recommend to any one.
  • C
    Carolina Sent on 07/15/2009
    5 out of 5 rating
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    super fast delivery. Beautiful and many options to choose from.
  • A
    Carolina Sent on 08/19/2009
    3.7 out of 5 rating
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      3.5 out of 5 rating
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    everything i bought was really what i imagined no surprises..
  • N
    Nancy Sent on 07/04/2013
    1.3 out of 5 rating
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      0.5 out of 5 rating
    Your website is the worst I have have used in a long time. I ordered several products that never arrived. I guess they were never recorded by your web site. They were gifts for the goodie bags for the bridal shower guests. I had to go to other vendors for replacements. I liked what you had to offer better than what I ended up with. I am a professional party planner, and I will check back with you in 6 months to see if your web site is any better because you carry some really great stuff.

    My Wedding Favors Etc's reply:

    If for some reason we do not have the item in stock,we will issue a refund.
    Otherwise all orders are ship within 3-5 days. We never ship something that was not order or substitute all items contain images and description of our products.
    I do not know what this review is all about we do not conduct business this way
  • M
    Marcy Sent on 12/06/2014
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    I ordered stickers for my daughter to use on the gifts sent asking her friends to be in the wedding party. The stickers were ordered correctly and spelled correctly. They were supposed to say " Michelle & Christopher 6-20-2015" When they arrived they said "Michelle & Christop 6-20-2015" No one at this company would respond to emails or phone calls to correct the error or issue a refund! I would NOT recommend this company to anyone! Very poor service.

    My Wedding Favors Etc's reply:

    our system copy paste , our policy is to replace if it was an error on our part. On those cases where the problem with an order is stickers, labels etc we do replace as a courtesy to our customers. We do respond to our orders. Our store was close to to a disability and I am just responding now . Our customer satisfaction is our main goal.
  • User1701072 Sent on 07/08/2014
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    I ordered something and have still not received it, i have emailed, no reply ..i have called no answer nor reply.
    i don't know what to thin of this .
    am i ever going to get a response?, am i going to receive my item ?, have i lost my money?, have i been scammed ?, WHAT ?, WHAT ?, WHAT ?!!!!!!!
    i really would like to know

    My Wedding Favors Etc's reply:

    My Wedding Favors Etc orders are shipped within 5-7 days. All concerns regarding your order will be answered as soon as we receive an email. My Wedding Favors Etc does not have enough information to respond to your specific review.‘I’m sorry you had a bad experience. We've been in business over 15 years, we serve thousands of happy customers, and we strive to create the best possible experience for all brides and grooms.’
    This is highly uncharacteristic of our staff, as we pride ourselves on our punctuality.
  • User1651073 Sent on 06/07/2014
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    I am not sure what to think of this website as I am unable to receive any responses to any of my emails, or voice mails. I have been billed via paypal almost a month ago but I have been unable to receive my items because of an international shipping issue. Save yourself the stress.

    My Wedding Favors Etc's reply:

    My Wedding Favors Etc hope you will accept our sincere apologies for the inconvenienced, we do not ship international. It is stated very clear on our website and at check out. We have posted this clearly to avoid receiving International or orders to Canada. If the customer tries to go around our policy and still places an order it will be refunded.
  • User1226972 Sent on 07/03/2013
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    Please save yourself a ton of heartache and irritation!! I ordered a guest book for my wedding. The quality was HORRIBLE! It looked and felt cheap and they sent the wrong color!! My repeated request for an RA number via email and phone went unanswered. You only have 5 days after delivery to get RA to return item. I had to call my credit card company and report it and have charge removed!! I still have never been contacted by this company.

    My Wedding Favors Etc's reply:

    We are sorry you are not happy with the Crystal Wedding Knot Guest Book. My Wedding Favors Etc hope you will accept our sincere apologies for the inconvenienced, we are processing your request for a return authorization (RMA).


    Even though we have sold this item multiple times, without any complaints, we understand that everyone is different, and take your comments very seriously.

    Our company values all of our customers and any feedback that is provided. Please feel free to contact me personally to discuss any concerns that you may have in the future. We look forward to continuing our relationship with you and hope that we can serve you once again.
    Customer Service

    Order dated 6/24/13. Placed : 06/25/2013 - RMA requested Sunday, June 30, 2013 10:00 AM. RMA processing 7/3/13