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The Spa at Norwich Inn Reviews

The Spa at Norwich Inn

The Spa at Norwich Inn

Norwich, CT
4.8 out of 5 rating, 38 Reviews
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Reviews

4.8 out of 5 rating
38 Reviews
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    4.8 out of 5 rating
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    4.9 out of 5 rating
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    4.8 out of 5 rating
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    4.8 out of 5 rating
84% Recommended by couples

Awards

38
WeddingWire Couples' Choice Awards 2014 Winner
  • Kassondra
    Kassondra M. Sent on 07/15/2021
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    Simply magical

    We got married during Hurricane Elsa. Because we were rained out we moved the ceremony inside which is just as stunning. The sky cleared and we were still able to get the most beautiful pictures outside by the fountain and gardens. The staff and food were amazing. Gary Baker, Director of Sales, treated us like family and listened to our vision leading up to the big day. Malana Dougherty Jarzabek executed it the day of and was Heaven sent. Incredible all inclusive venue.
  • Allie
    Allie Sent on 05/27/2021
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    Amazing experience

    We had chosen The Spa at Norwich Inn for our wedding venue. It was the first and only venue we saw because we knew right away this was the place we wanted to get married. The Director of Sales, Gary Baker was great. He listened to what he wanted and there were numerous times when I called and emailed him regarding something I forgot, wanting to add, or just ask for advice. He responded promptly and made sure I felt at ease. The staff were so kind and friendly, making sure we had food and drinks while we were taking our photos. The reception was beautiful and it was such an amazing time. I'd highly recommend choosing this venue for a wedding or any event!
  • Amy
    Amy C. Sent on 05/27/2021
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    Hidden Gem!

    The spa at Norwich inn is absolutely breathtaking! Inside and out there are so many photo opportunities, must see in person! Great service staff and food. GARY, the Director of Sales, was truly heaven sent! From day one he treated us like a family friend and we are so grateful for him! My family can’t stop talking about him still. Our wedding was everything we hoped for and more.. Highly recommend!
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  • M
    Melissa M. Sent on 05/08/2019
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    The Spa at Norwich Inn is EXCELLENT

    What a wonderful experience at The Spa at Norwich Inn! We celebrated our 20th anniversary and had a vow renewal. Michele is wonderful. It's beautiful there, the spa is wonderful, and the staff is amazing. They just can't do enough for you. Highly recommend!
  • C
    C Sent on 12/28/2018
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    Wedding Reception

    My wedding ended much earlier than expected and I was worried there would be a problem but when people arrived the staff already prepared to serve. They worked well with the DJ to time all the events for the ceremony. The food was great, I couldn't finish dinner because of how many great appetizers there were.

    The wedding package seems a bit expensive (but normal for wedding prices) but I feel like I got a tremendous value from it. One example is the included night at the resort. Near the end of the night I was feeling pretty tired and realized that I really didn't feel like having to move my stuff and drive somewhere. The coordinator came up to me and asked me for permission for the staff to move my gifts up to my room. I didn't even have to move my gifts! Overall I would definitely recommend this place to other couples looking to have a wedding reception.
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    Cheyanne Sent on 09/11/2018
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    We had a very small wedding (25 people) and it was absolutely perfect. The staff were excellent, we felt like royalty, the price was fantastic, I highly recommend.
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    Jacqueline Sent on 07/12/2018
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    The Spa at Norwich Inn did a WONDERFUL job the day of our wedding and all the days leading up to it! Michele was very responsive with emails and questions, I never waited more than a day for her response! Everyone was super professional and it was amazing to be able to get all the services "in house." I had my hair and make-up done by Spa staff and it was nice to be able to do everything in one location. The wedding itself was amazing. All my guests couldn't stop saying what a great time they had!
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    Kaytee Sent on 06/24/2018
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    Our experience with the Norwich inn and spa was incredible. Michelle and her team made the entire day perfect, also the amenities that come with the wedding package are awesome. The garden suite is beautiful and the couple's massage the morning after was wonderful!
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    Kate Sent on 07/06/2018
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    This venue was perfect for our wedding. The food was amazing, the room was beautiful, and the staff was so friendly and helpful. Would highly recommend having a Wedding here!
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    Lynn Sent on 09/18/2017
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    The Spa at Norwich Inn accommodated my wedding and it was fantastic. Michele and her staff did such an amazing job. They were all so friendly and professional and made sure every detail was perfect. Everyone at my wedding RAVED about the delicious food - and the portion sizes were impressive!!! We loved the use of the garden suite for overnight accommodations as part of our wedding package, and it even included a couples massage that was the perfect end to our event. Many of my guests said it was one of the best weddings they have every been to, and I couldn't have been more pleased!!
  • Deb
    Deb Sent on 07/25/2017
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    Michele did such an amazing job bringing all of my ideas for our wedding together! It was such an amazing day. It couldn't of been pulled off any better. Thank you!
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    Marcy Sent on 06/09/2017
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    We were married at The Spa at Norwich Inn on May 13,2017. From our first contact with Michele the wedding planner, to the last dance the night of our wedding we were blown away with their superior top notch service! The Inn itself has undergone an outstanding renovation to the lobby, ballroom and galleries. The new decor has so much charm and sophistication. The ballroom itself has A beautiful color pallet and stunning crystal chandeliers.
    The food was outstanding, and our guests raved about it for weeks after the wedding. Some of our guests required both vegetarian and vegan dishes that they said were delicious. The cake....let's talk about that for a minute....created by Pastry Fusions, the Inn's contracted bakery, was outrageous - chocolate devastation was its name! The waitstaff was impeccable. Jen, our personal professional waitstaff was there for any request we had throughout the evening.
    The bridal suite was so pretty and very roomy and comfortable. At the end of the night the staff delivered all of our gifts to our suite and left us a beautiful trail of rose petals and a heart on the bed of rose petals with a delicious dish of chocolate covered strawberries! What a nice surprise that was! Overall every staff member from the doorman to our wedding planner Michele created a dreamy, lovely wedding day for us to always remember.
    Marcy and Howard
  • Anne
    Anne Sent on 08/14/2016
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    We had our rehearsal dinner and our wedding her. So glad bc after much research with other venues, this was within our budget and the best value for the package we chos, but also we were happy with everything. Michele Strobel the event coordinator and all the staff were courteous and professional. I was picky about the details and Michele exhibited patience and accommodated my wishes and assured me that's what they're there for, so i didn't have to worry or feel bad for asking for things. the staff executed everything seamlessly for rehearsal, ceremony and reception.. The front desk, room service, banquet and bell staff went out of their way to please us and be courteous and friendly throughout our stay. My brother's family stayed in a villa and loved it. I stayed in the bridal suite the night before the wedding and so glad i indulged.. I slept like a rock in The bed..i miss it;) .. The girls got all ready the next day and we had 2 bathrooms Phew! :). The flow of things throughout the day and night was perfect, we stayed on schedule, Michele made sure everyone was where they needed to be. She was a life saver with bustling my dress. the grounds were lovely for the ceremony and photos, the staff transferred the ceremony arch to inside, gave my hot flashing bridesmaid an ice pack while she waited for photos, and staff followed us with drinks and hors d'oeuvres while outside with the photog. At the reception the ballroom looked beautiful beyond our dreams. the night of the wedding we had great food, service and the staff left us goodies in the room. Many guests complimented, and my bridesmaid who said she's been to at least 100 weddings mainly in NY..ours was the best.. Great to hear, and i can say i highly recommend too. Thank you Norwich inn.
  • B
    Brittney Sent on 12/03/2015
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    In August, my husband and I got married at the Spa, and we could not have been happier! The venue offered everything we were looking for - outdoor space with an indoor space in case of rain (which thankfully was not needed!), good food, rooms for family and guests, on-site activities for guests, a great rehearsal dinner space, menu and decor flexibility, really, everything we could have wanted we were able to tailor to us while also having someone there in Michele who was able to help us coordinate everything we needed to! Our wedding went off without a hitch and every detail that could have been a potential problem was dealt with! Michele was always willing and able to answer all of our last minute and last second concerns and questions, and all of our vendors left complimenting the Spa on a job well done.
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    Marissa Sent on 07/31/2015
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    Absolutely amazing venue for our wedding ceremony, rehearsal and venue! Michele Strobel took care of everything once we got there - I did not have to lift a finger! They worked with us to put together a perfect menu and setup for our wedding. Expensive - but well worth it!
  • User6929177 Sent on 01/18/2016
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    We were looking for a boutique hotel that was casually elegant. The Spa at Norwich Inn fully delivered. They only booked one wedding per day so we had full run of the resort: courtyard, a room for our cocktail hour and the ballroom for the reception. Many of our guests had positive comments on the accommodations, food, spa and service. At least two couples have since booked weekends away there (it is also very near one of the casinos). As a bride I liked that I could book hair, makeup, facial, mani-pedi all right through the inn. The bridal suite was beautiful. However the service from planning through departure was what set them apart. As you'll see in other reviews we had full confidence in Michelle the wedding planner (which says a lot since both my husband and I plan events as a part of our jobs). Due to rain we had to move the ceremony inside at the last minute. I don't know how that crew turned the room around that quickly but some of our guests never even knew plans had changed. The same catering asst manager who served us at our tasting worked our event. It seemed like anything we needed someone was already there. when we would pass through the lobby the desk staff knew who we were and asked about our day (such as how was golf - the municipal course is just down the road) After the wedding we returned to our suite to find sandwiches all set up for us. I found the cost of the package reasonable compared to other venues. More importantly I never felt like they wanted to nickel and dime us. There weren't any surprise costs even when they could have - for example we ordered chair sashes elsewhere and the staff put them on for us.
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    Lori Sent on 03/03/2015
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    Had the most amazing small wedding here this past weekend. Michelle Strobel was amazing and answered all my questions quickly. The planning was so easy, the rooms were beautiful and the food was outstanding. We had the Garden Suite and when we came in after our reception, there was champagne, chocolate covered strawberries and rose petals. It was the most special day of my life. I would highly recommend the Spa at Norwich Inn.
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    Janet Sent on 10/30/2014
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    Michele at the Norwich Inn did a wonderful job making our daughter's wedding day positively beautiful! Every detail last detail was absolutely perfect! As always at the Inn, the food was delicious! The staff was so attentive the day of the wedding all guests felt very well taken care of. As did the bride and groom when they stayed overnight in the bridal suite and had their massages the next day!
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    Emily Sent on 09/07/2014
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    Michele is absolutely wonderful to work with; she is organized and on top of her game. The rest of the staff on the night of our wedding was a dream. The bartenders and waitstaff were wonderful, they brought us hors d'oeuvres and drinks while we bustled the dress and while we made the rounds at cocktail hour. They also brought us and any guests who were out on the patio drinks. The staff brought all our decorations and gifts back up to the room and when we arrived after the wedding, we were welcomed by rose petals and strawberries. It was very romantic. I highly recommend the spa as well, as they did my makeup and Elle did a wonderful job. You will not regret having your wedding here!
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    Jody G. Sent on 06/02/2014
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    My husband surprised me for our 25th anniversary. The grounds are absolutely beautiful. The spa & inn are equally beautiful and is the perfect place for a wedding. We had a private ceremony under a tree and took pictures in different areas of the grounds. We stayed over nite before the ceremony and had an amazing time. We had treatments, took classes, had dinner & breakfast and the staff in all areas of the spa & inn were amazing. I would highly recommend this for any size wedding. The wedding coordinator recommended Betty Allard to officiate our ceremony, and she did a beautiful ceremony
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    Jessica Sent on 11/17/2013
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    My husband and I planned our wedding from 3,000 miles away and The Spa at Norwich Inn was beyond accommodating. Michele Strobel, the wedding manager, was the personification of professionalism. She guided us through the whole process, responded to all our questions immediately, and was very flexible with a few last minute changes we had. The value is outstanding. We would have paid twice as much with booking the venue and hiring a caterer had we gone any other route. Their packages are an excellent deal. The food was fabulous, the venue was gorgeous, and all of our guests had a blast!
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    Sabrina Sent on 10/25/2013
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    I was married at the Spa at Noriwch Inn in an outdoor ceremony and indoor reception during the busiest weekend for weddings at their location, October, peak leaf season. Even though our wedding and reception was small, 37 people, and there were 5 other weddings that same weekend, they made me feel like I was their highest priority and that they would do anything to make sure my wedding was the wedding of my dreams. And it was! The location was fabulous. All of my guests commented about how wonderful the property was, the location, and the staff. The outside location by the reflecting pond is gorgeous! And there are tons of rooms inside for receptions of all sizes and shapes. I had an amazing time and much of it had to do with the location. I would recommend this place to anyone.
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    Kristen Sent on 04/22/2014
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    The Norwich Inn & Spa was an amazing place to have a wedding! My husband and I loved the all inclusive nature of the destination and the one stop shopping. The grounds are beautiful and the staff are incredibly attentive, making sure the bride and groom never wanted for anything the whole day. The food was wonderful and our guests all had a wonderful time! I would definitely recommend this location for anyone's wedding!
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    Renee Sent on 10/09/2013
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    We were married on 9/21/13 at the Spa at Norwich Inn with 84 guests attending. We had the rehearsal dinner, outside ceremony, reception and breakfast the next morning on site. This was a destination wedding of sorts so many guests stayed at the Inn. Our experience was Wonderful! Let me first say that Event Coordinator, Michele Strobel is AWESOME! She is super responsive to phone and email which I really appreciate. She had wonderful ideas and no does not seem to be in her vocabulary. She has an easy going positive energy and was a joy to deal with which made my life as the bride, very easy. She took care of absolutely Everything the day of the wedding and it went very smoothly. She is a pro at this!
    The food at the Inn was wonderful and a big reason that we selected this venue. Filet Mignon was devine! Our guests are raving about the quality of the food and service of the staff. Everyone there knew how to do their job and they all did it Very well! The Inn is a beautiful location and the rooms were very nice. We were impressed and happy with every aspect of the Spa at Norwich Inn. We liked that we were the only wedding held that day so we had use of all the grounds. And the price of the package we selected was more than fair for the value we received. We highly recommend this location!!

    The Spa at Norwich Inn's reply:

    Dear Renee
    Thank you so much for the wonderful review of our facility and your experience with Michele Strobel, our Wedding and Special Events Manager. It is always so nice to hear positive feedback from our guests.
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    Mallory Sent on 07/07/2013
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    Michele Strobal the event planner at the spa was always available and patient with emails and questions. We are so appreciative of her walking us through the steps every bit of the way. The waitstaff and banquet servers/ captains were amazing. Jen our personal server was super attentive and efficient. Maria the banquet captain was creative and helpful with directing everybody to where they needed to be. The stress was unnecessary because we were in good hands. I would tell future couples to relax and not worry about the small details because they will guide you in the right direction. The reception was set beautifully and the dinner and all our food was top grade- 5 star quality. The Spa at Norwich Inn was a perfect setting for our perfect day.
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