Palermo's Custom Cakes & Bakery Reviews
Palermo's Custom Cakes & Bakery
Ridgefield Park, NJ4.8 out of 5 rating, 1,329 Reviews
4.8
1,329 Reviews
Reviews
4.8 out of 5 rating
1,329 Reviews
4.8 Excellent
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
95%
Recommended by couples
Awards
1,329
+159
User photos
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Shawna M. Sent on 02/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful cake
Our cake came with our venue package which is great and they give some great options. I wanted to add something extra to mine and it came out beautifully. The flavors are so good as well!! The carrot cake flavor is my favorite! I just had to add that on additionally! -
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Danielle O. Sent on 11/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious and beautiful wedding cake through our venue's package!
Our venue offered a wedding cake from Palermo's through their package, and we were so excited to learn of this! Palermo's Little Ferry location is only a few minutes away from one of our family's houses, so it was really easy to go visit and pick up a cake tasting box from them. We loved so many of the flavors, but we ended up paying a small upgrade fee to go with the Mango Mousse and Blueberry Cheesecake flavors. Both were amazing flavors, and our guests raved about how unique, delicious those were for our wedding cake! The cake itself was also simply beautiful, and exactly what we envisioned. Palermo's did such an amazing job, and Leigh Ann was wonderful to work with in the planning process of it! She made sure that Mike's chocolate allergy was taken seriously both with the cake tasting box and with the final product of our wedding cake itself. We've actually already ordered a (non-wedding) cake for Thanksgiving and chose to go with the Mango Mousse again, because it was such a hit! -
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Cindy C. Sent on 10/04/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful & Delicious!
Palermos made us a beautiful and delicious cake for our wedding. The cake designer was easy to work with when we wanted to have a more complicated design for the cake. It came out looking just like we wanted and was one of the tastiest wedding cakes we've ever had! -
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Samantha Sent on 08/16/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone Loved!
The cake looked absolutely beautiful and the taste was delicious! What else could we ask for! -
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Alyssa G. Sent on 05/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Wedding Cake and Grooms Cake
Our venue included the cake from Palermo's Bakery and we are so grateful they did. We were able to have a large tasting box, where we narrowed down to two amazing flavors, cookies and cream and dulce de leche. We were able to make a phone consultation with the bakery and asked if they could do the cake included plus upgrades, they were extremely receptive. My husband sent them a drawing of what he wanted via email along with everything else and they certainly did not disappoint! Everyone loved the design of the cake and it was perfectly done. We got married outside on a damp, rainy day, but the cake held up and the inside was still fantastic. We truly couldn't be happier with the design and flavors and we highly recommend Palermo's for a wedding cake, or just any cake! -
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Rachel V. Sent on 04/27/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
10/10 would recommend
This vendor came with our wedding venue (the Brookside Banquets)! Honestly, the cake came out so well and even the cake tasting was amazing!! -
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Marilyn G. Sent on 12/25/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bakery was provided by our venue
Cake was absolutely delicious. Bakery met my expectations very well and created my perfect cake. Basket was included in my wedding venue package so I didn’t have to pay separately for our wedding cake. We only paid for a specific design that was not included in the package but it was only $50. My vision was simple but elegant and it fit perfectly with my winter wonderland wedding theme. I especially loved the fact that I was able to select 2 different cake flavors for each tier. Very nicely done. Thank you. -
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Nicole M. Sent on 02/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best cake ever!
Our venue (The Hyatt Regency Jersey City) included a cake from Palermo’s and we are so happy they did! The entire process from the tasting to design and delivery is incredibly simple. The at home tasting box has so many delicious flavors we had such a fun/hard time choosing! We decided on cannoli and our guests were raving about it! We paid an up charge fee to add some metallic to the cake (we included an inspo picture from Pinterest with the order) and it came out perfect! We can’t wait to come back each year for our anniversary! -
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Samantha W. Sent on 01/14/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Smooth Process
We had a very smooth process with Palermo’s, they were partnered with our venue David’s Country Inn, so that’s what we went with. We picked up our cake tasting box and brought it home for tasting. Honestly, we didn’t love any flavors when we tried them, so we went with the safe flavors, and non-extra cost flavors cannoli cream with vanilla cake and chocolate fudge with chocolate cake. Placing the order online was super easy, we were no muss no fuss, and didn’t need any design help, we just went with the naked cake because I loved the look. The cake was really good wedding day! We really enjoyed it, maybe tasting we didn’t because they were frozen? But no complaints! -
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Valerie V. Sent on 02/27/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious!
We were able to sample cakes from two bakeries with our venue and we were blown away by Palermos! The take home box was such a fun touch as we were able to invite family over to try all the different flavors. We decided on the French Raspberry and could not believe how amazing it was day of! All of our guests are still asking where we got it. We didn’t add anything crazy and went with a really simple and elegant design and they delivered beautifully. We are planning on ordering the top tier of the cake again on our anniversary since it was too good we ate it all instead of freezing! -
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Gab D. Sent on 11/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious! Loved it
Wow! Wow ! Wow! My cake was delicious! The cake tasting was awesome . Gave you 12+ flavors and was able to choose at least two! We chose cannoli and chocolate pudding . YUM! My guests loved it! -
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Naomi G. Sent on 09/29/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing cake
SO HAPPY we got to get our wedding cake made by Palermo's!!!! They are amazing. We had the package through Florentine, our venue. The tasting was so much fun - we got the "to go" boxes and tried all the flavors. The actual cake itself was AMAZING and so delicious!!!!!! We even had guests tell us it was the best cake they've had at a wedding. THANK YOU PALERMOS!!!! -
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Gabrielle G. Sent on 10/03/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful and Delicious Wedding Cake
We ordered our wedding cake through Palermo's as part of our venue package and we were so happy with how our cake turned out! The cake was beautiful and tasted delicious! We received many compliments from our guests. Leighann was wonderful to work with throughout the ordering process! We also really enjoyed the cake tasting box to select our flavors! All the cakes and buttercream frosting were excellent quality. Thank you for making this special part of our wedding a 10/10! -
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Amanda S. Sent on 10/04/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious!
Our cake was included from our venue but we would have still went with Palermo's if we did have to pick! The cake tasting was so easy, just pop by and pick up a pre arranged box of all the cake flavors. There were so many good ones but we ended up going with the Chocolate Pudding, French Raspberry and Dulce de Leche which were all so delicious! Highly recommend them for any event but especially a wedding as their cake design was spot on! -
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Nicole Sent on 08/25/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Yum yum cake
Our cake was just the way we wanted it and just as beautiful as we had hoped.
Thank you. -
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Hannah B. Sent on 08/05/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful experience
We were amazed by how easy it was to work with them and how attentive they were to our needs--we live out of state from our wedding venue and they were happy to accommodate and deliver to us when we were visiting. The cake flavors were great, too! Much more than just your average flavors. -
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Theresa H. Sent on 03/01/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious cake!
They made our wedding cake and it was absolutely delicious! It also was beautiful too! Ordering was a very easy process & they worked with our venue too! Highly recommend for your wedding day!
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Christina Sent on 08/16/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved it and Would Recommend
Quick, professional, adaptable to change
Cake was included with venue cost and the still managed to make a free cake look like a million bucks -
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Sarah H. Sent on 06/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious and beautiful wedding cake!
Our venue, Seasons Catering, partners with Palermo Bakery and we could not have been more pleased with the result. Picking up a cake tasting box was super easy- my fiancé just walked in and picked it up without having to call ahead or any hassle and we had the best night at home making a date night out of cake testing! All of our communication with them was via e-mail and they were incredibly responsive and EASY to work with. We chose a cake that was in the included package, a design we had seen on their website, and it was probably the easiest part of our wedding planning process. The cake day of was DELICIOUS and absolutely perfect. Our florist added fresh flowers to it and really pulled the whole look together. I can't recommend Palermo Bakery enough for so many reasons- easy to work with, professional, responsive, and a delicious and gorgeous cake. -
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Katie M. Sent on 06/21/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exactly as Pictured!
Perfect! The cake was provided through our venue but we got a tasting kit and chose from about 10 different cakes. SO GOOD! White cake with cream and raspberry won. Many many compliments -
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Tiffany W. Sent on 04/25/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing cake omg!!
This Bakery was amazing. The cake was a very big hit at our wedding!!! Our wedding was pushed back and it was no problems for them to accommodate us!! It was filled with so much flavor!! One of our flavors was the lemon cake and let me tell u it was so good!! Thanks guys! -
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Victoria M. Sent on 08/24/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The best of the best
We used Palermo’s for our 3/26/22 wedding and they were out of this world. We were already planning on using them but were so pleased to hear that they were one of the bakeries we were able to choose our cake from with our vendor Nanina’s in the Park contract. Every flavor from our cake tasting was delicious which made it so hard to pick! Thank you, Palermo’s! All our love- Victoria and Brandon Moore -
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Shannon Sent on 03/13/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A delicious cake!
Palermo’s came with our venue, but the cake tasting really sealed the deal for us in selecting them. The testing came with 16 samples, and every one of them was honestly delicious. We ended up going with the “dulce de leche” flavor, and it was definitely the right choice. My husband is not a huge cake person, and even he said it was incredible. Our cake came out gorgeous, and they were a pleasure to work with. -
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Samantha M. Sent on 12/29/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome Wedding Cake Experience!
We loved working with Palermo's bakery for our cake. They were quick to respond to emails, and the at home tasting was perfect. We still are getting compliments on how great our cake tasted! -
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Allison K. Sent on 10/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious and Beautiful
Palermo’s was so easy to work with even with Covid restrictions. The cake tasting at home was so much fun and they were super responsive to emails about the order. The cake was so delicious and looked exactly as we imagined. Can’t wait for our one year anniversary so I can have some more!! -
Quality of service
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