Palm Beach Marriott Singer Island Beach Resort & Spa Reviews
Palm Beach Marriott Singer Island Beach Resort & Spa
West Palm Beach, FL4.8 out of 5 rating, 8 Reviews
4.8
8 Reviews
Reviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
8 Reviews
96% recommend it
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.7 out of 5 rating4.7
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
8
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![Nicole]()
Nicole G. Sent on 11/25/20225 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Best hotel and staff ever
BEST STAFF AND HOTEL EVER!!! NO QUESTION! Do yourself a favor and host your wedding here. You will have the GREATEST weekend ever and most amazing time planning. This staff goes above and beyond in every way and simply couldn't be more nice and professional. We're SO thankful for this crew and place!!BEST STAFF AND HOTEL EVER!!! NO QUESTION! Do yourself a favor and host your wedding here. You will have the GREATEST weekend ever and most amazing time planning. This staff goes above and beyond in every way and simply couldn't be more nice and professional. We're SO thankful for this crew and place!!Palm Beach Marriott Singer Island Beach Resort & Spa's reply:
Thank you Nicole! It was wonderful working with you!
It was an absolute pleasure hosting you, your Family and Friends here at our fantastic four diamond resort!
Best wishes to you and David as you begin your journey together! -
Quality of service
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Jessica Sent on 08/21/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great Venue
Great location and excellent food! Rebecca and Vicky were wonderful to work with!Great location and excellent food! Rebecca and Vicky were wonderful to work with! -
Quality of service
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User2121939 Sent on 05/06/20155 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Beautiful Venue! Wonderful Service! Staff was great!Beautiful Venue! Wonderful Service! Staff was great! -
Quality of service
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Trusha Sent on 06/30/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Carly has been amazing to work with at the Marriott. She is prompt in getting back to you with all your questions and is very professional. I would recommend using the Marriott on Singer Island for your wedding !Carly has been amazing to work with at the Marriott. She is prompt in getting back to you with all your questions and is very professional. I would recommend using the Marriott on Singer Island for your wedding ! -
Quality of service
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Victoria Sent on 10/07/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our wedding was a dream come true. From our arrival prior to the wedding to our wedding night and min-moon the service, professionalism, and courtesy from the staff was unbelievable. Carly, the Wedding Coordinator, was organized and very helpful. The food and drinks were perfect. Planning was low-stress and easy even long-distance. Both my family and the groom's family were so pleased with the rooms, amenities, and arrangements. We ended up switching to an inclement weather location at the last minute, from the gazebo to the verandah, and the staff took care of everything without blinking an eye. We were so very fortunate to have chosen this venue. I cannot say enough good things about the staff and beautiful venue.Our wedding was a dream come true. From our arrival prior to the wedding to our wedding night and min-moon the service, professionalism, and courtesy from the staff was unbelievable. Carly, the Wedding Coordinator, was organized and very helpful. The food and drinks were perfect. Planning was low-stress and easy even long-distance. Both my family and the groom's family were so pleased with the rooms, amenities, and arrangements. We ended up switching to an inclement weather location at the last minute, from the gazebo to the verandah, and the staff took care of everything without blinking an eye. We were so very fortunate to have chosen this venue. I cannot say enough good things about the staff and beautiful venue. -
Quality of service
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Melissa W. Sent on 10/24/20204.8 out of 5 rating4.8
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Quality of service 5.0 out of 5 rating5.0
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Average response time 4.0 out of 5 rating4.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
McCormick Wedding 10.10.2020
The Marriott Singer Island was the perfect venue for my wedding weekend. We worked with Vicky to schedule all of the events and she did an amazing job, asked us all of the right questions, and was patient as we had many changes navigating our wedding in the middle of a pandemic. Most importantly she gave us so much support and encouragement through our planning process as we are not local to the area and did the bulk of our planning remote. We hosted all of our events at the Marriott including the rehearsal dinner, wedding (ceremony, cocktail hour, reception) and Sunday brunch and they did not disappoint. Vicky even helped with a special sign project as I had not fully prepared a few wedding signs I ordered offline and she quickly took it off my hands and had her team fix up the signs so they were perfect for our wedding. Vicky and her team were willing to do whatever we needed to make our weekend and wedding day perfect, no ask was too big and I was really just blown away by our entire wedding weekend. I wish i could have a wedding weekend every year at the Marriott Singer Island. My husband and I can't thank them enough for all of the time, effort and incredible customer service that we received through the entire process. We have to give a special shout out as we had the most incredible bartender with us for the entire weekend (huge shout out to James, we have many friends that want him to travel to Virginia to bartend their weddings - he is that good!). We are already looking at planning our next trip to the Marriott Singer Island as it will always hold a very special place in our heart.The Marriott Singer Island was the perfect venue for my wedding weekend. We worked with Vicky to schedule all of the events and she did an amazing job, asked us all of the right questions, and was patient as we had many changes navigating our wedding in the middle of a pandemic. Most importantly she gave us so much support and encouragement through our planning process as we are not local to the area and did the bulk of our planning remote. We hosted all of our events at the Marriott including the rehearsal dinner, wedding (ceremony, cocktail hour, reception) and Sunday brunch and they did not disappoint. Vicky even helped with a special sign project as I had not fully prepared a few wedding signs I ordered offline and she quickly took it off my hands and had her team fix up the signs so they were perfect for our wedding. Vicky and her team were willing to do whatever we needed to make our weekend and wedding day perfect, no ask was too big and I was really just blown away by our entire wedding weekend. I wish i could have a wedding weekend every year at the Marriott Singer Island. My husband and I can't thank them enough for all of the time, effort and incredible customer service that we received through the entire process. We have to give a special shout out as we had the most incredible bartender with us for the entire weekend (huge shout out to James, we have many friends that want him to travel to Virginia to bartend their weddings - he is that good!). We are already looking at planning our next trip to the Marriott Singer Island as it will always hold a very special place in our heart. -
Quality of service
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Scarlett Sent on 02/15/20124.8 out of 5 rating4.8
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Quality of service 5.0 out of 5 rating5.0
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Average response time 4.0 out of 5 rating4.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Extremely beautiful resort with an amazing staff who were always ready to meet and exceed our expectations. The food was superb, with serious attention paid to every detail.Extremely beautiful resort with an amazing staff who were always ready to meet and exceed our expectations. The food was superb, with serious attention paid to every detail. -
Quality of service
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Leah Sent on 05/23/20133.8 out of 5 rating3.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 2.5 out of 5 rating2.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.0 out of 5 rating4.0
I loved working with this hotel during the planning stages. Unfortunately, there was some staff turnover and not all of the information was given to the new folks handling my event.
The week of my event was MONSOONING. THank god I had a wedding planner to go to the venue to check out the rain contingency room. Otherwise, my ceremony would have been in a blank ballroom with ugly, uncomfortable chairs.
We had great weather so we were able to have the ceremony in the gorgeous gazebo. The cocktail hour was perfect - our server brought trays of the apps to us while we took photos & dinner was perfect. By the time I stopped talking & actually ate, my food was cold so I asked my server if I could get some of the kids meals (THE GREATEST CHICKEN FINGERS AND FRIES EVER). He brought it right away and it was amazing. Plus, I couldn't find the meals I previously purchased for my photographers - the server, once again, came through for me and brought out two more plates for them.
Here's the negative....the really negative. I was on my honeymoon and on the last day I decided to check my credit card. This venue charged me $5,000 more than I anticipated for the final bill. Thank goodness I had the room on my card. I spent a few days corresponding with them and sent a "breakdown" of what it should have been. PLUS, the "final bill" was mailed - SNAIL MAIL to me...while I was on my honeymoon. ANOTHER THING, my contract gave me a 14 day timeframe to pay the final bill before they charged the final bill - they waited about a week. They apologized and it was corrected promptly...and my credit card was credited within the week. It was just frustrating to have that be the end of my honeymoon when there is a contract with the specifics.
So, great night, great, beautiful venue, I would recommend to anyone....as long as they have a good eye for contracts!I loved working with this hotel during the planning stages. Unfortunately, there was some staff turnover and not all of the information was given to the new folks handling my event.
The week of my event was MONSOONING. THank god I had a wedding planner to go to the venue to check out the rain contingency room. Otherwise, my ceremony would have been in a blank ballroom with ugly, uncomfortable chairs.
We had great weather so we were able to have the ceremony in the gorgeous gazebo. The cocktail hour was perfect - our server brought trays of the apps to us while we took photos & dinner was perfect. By the time I stopped talking & actually ate, my food was cold so I asked my server if I could get some of the kids meals (THE GREATEST CHICKEN FINGERS AND FRIES EVER). He brought it right away and it was amazing. Plus, I couldn't find the meals I previously purchased for my photographers - the server, once again, came through for me and brought out two more plates for them.
Here's the negative....the really negative. I was on my honeymoon and on the last day I decided to check my credit card. This venue charged me $5,000 more than I anticipated for the final bill. Thank goodness I had the room on my card. I spent a few days corresponding with them and sent a "breakdown" of what it should have been. PLUS, the "final bill" was mailed - SNAIL MAIL to me...while I was on my honeymoon. ANOTHER THING, my contract gave me a 14 day timeframe to pay the final bill before they charged the final bill - they waited about a week. They apologized and it was corrected promptly...and my credit card was credited within the week. It was just frustrating to have that be the end of my honeymoon when there is a contract with the specifics.
So, great night, great, beautiful venue, I would recommend to anyone....as long as they have a good eye for contracts! -
Quality of service
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