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Panache Bridal & Formal Reviews

Panache Bridal & Formal

Panache Bridal & Formal

Houston, TX
3.6 out of 5 rating, 30 Reviews
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Reviews

3.6 out of 5 rating
30 Reviews
  • Quality of service
    3.8 out of 5 rating
  • Average response time
    3.6 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value
    3.6 out of 5 rating
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    3.6 out of 5 rating
73% Recommended by couples

Awards

30
  • Siera-Ashley
    Siera-Ashley J. Sent on 05/09/2023
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    Dream dress

    My dress was everything I wanted! I got so many compliments! And the seamstress was very helpful when it came to alterations, everything was finished on time and perfect for my wedding day.
  • Natalie
    Natalie Sent on 12/29/2018
    5 out of 5 rating
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    Great value, beautiful dresses, helpful staff

    Brandi was amazing! I had a relatively small budget for my dress, and there were lots of very beautiful but reasonably priced dresses to choose from at Panache. Brandi was so helpful and sweet too. She took my concerns for sticking to the budget seriously and helped me to figure out what kind of style I was looking for (she picked out the one I chose in the end!). I would highly recommend Panache and ask for Brandi!
  • S
    Sarah Sent on 09/22/2018
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    Ana was extremely helpful and patient. I tried on at least 8 wedding dresses and wasn’t made to feel at all rushed. I purchased my dress there and then as was flying home to the UK shortly after. Highly recommended
  • illustration stars

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  • M
    Mary Sent on 01/19/2018
    5 out of 5 rating
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    Anna was wonderful. She was so knowledgeable with what was available in stock and what my daughters vision was for her dress. Anna guided us to the perfect dress. The whole experience from the moment we opened the door to checking out was pure pleasure!!! Do not miss this 'treasure' of bridal shopping HAPPINESS!!!
    Mary T.
    Santa Fe, TX
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    Carina Sent on 05/24/2018
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    My dress was gorgeous ...Ana helped me pick my dress based on my inspiration pictures and the tailor was amazing and on time . So in love with my dress and it was on sale . Definitely would recommend.
  • A
    Amanda Sent on 01/21/2016
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    Johanna at Panace is my favorite!!! :) I had not so great experiences with David's Bridal and Ventura's and I was losing hope. I was with my parents and I said to them, you know there is this place over by Willowbrook I have seen. It was a Sunday. I called Panace. I had about 1.5 hours until they closed. They said I was more than welcome to come browse without an appointment. So nice! When I got there Johanna showed me where to look and my mom and I got to town! We pulled about 6 dresses and they let me try them on!!!! I didn't even have an appointment. I got to about the 3rd one and my parents and I loved it! Needless, to say I had the dress picked out and put money down on it within an hour of being there! It was fabulous!!! :) The price was great and Johanna was beyond helpful! :) She was great in helping me with my veil as well! I couldn't have asked for a better experience! My alterations turned out amazing and I loved the way it fit! Everyone complimented how beautiful my dress was! They treated me like a bride should be treated!!!! :) I will definitely come back here for any special occasion dresses in the future and I will tell everyone about them! And ask for Johanna!!!!
  • Tiffany
    Tiffany Sent on 12/30/2014
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    The service was great......the ladies were helpful.......and my gown was gorgeous and affordable
  • S
    Sara Sent on 01/21/2014
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    Absolutely love!! The manager, Vanessa, was my bridal consultant. She was amazing and patient! I had my 10 wk old daughter, mother, and 5 out of 7 of my bridesmaids with me. In 4 hours because of the special discount, we found THE dress for me, my mom's dress, and all the bridesmaids dresses. It was a wonderful experience and we are all so pleased with it!! We can't wait to get our dresses!
  • V
    Veronica Sent on 06/20/2014
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    I was looking for my dress and did not want to settle for the inexpensive satin dresses at DBridal. I searched online but was hesitant to trust the websites that offered incredible bargains. I found Panache Bridal while researching online and decided to give it a try, even though it was a bit far for me. Let me tell you, it was the best decision I made. I found a beautiful mermaid dress that was priced perfectly, very affordable. Sometimes they have a sale where if you buy 3 accessories you get a discount so I got everything there. I got my dress, my veil, my bra, my petticoat....all for under a grand. Everyone told me how beautiful my dress was at the wedding and it made me feel good to know that i did not have to spend an arm and a leg for it. Just make sure to book an early appointment to get the best service as they are really busy in the afternoon. Thank you Panache for giving me my dream dress at an affordable price.
  • User1518223 Sent on 01/25/2014
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    The ladies here are great. Wonderful selection for good prices. They have talented seamstresses that can do amazing things to make your dress perfect. The alterations are reasonably priced, which was great news. I also ordered my bridesmaid dresses through them. We were able to have them measured and ordered in a matter of days.
  • Casey
    Casey Sent on 10/07/2013
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    Oh the wonderful things I can say! After purchasing a gown elsewhere that I got pushed into, I ended up here to buy my maid of honor's dress. While she was trying different styles on, I found a dress that fit exactly what I wanted (minus some hideous cap sleeves). Rosa put the dress on hold for me (no pressure) and said if I still liked it in a few days and felt I HAD to buy a second dress, to give them a call. I came back and bought the dress. Miss T did my alterations...cutting the entire top & sleeves off of the dress to make it the strapless one I had dreamed of...I could never have imagined it would turn out as beautiful as it did! The manager, Vanessa, also helped me tremendously as I went to my fittings alone and needed some style & fit advice...boy is she a hoot, but she's got a hell of an eye for style. Everyone at Panache was so kind and easygoing from the second I walked in til the day I picked up my gorgeous gown. Thank you, thank you, THANK YOU to all the ladies at Panache for helping me through what started out as a very frustrating situation!
  • S
    Susan Sent on 01/21/2013
    4.9 out of 5 rating
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    Very friendly and gave personalized service. Always looking for best value
  • S
    Sidney Sent on 12/07/2014
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    I went here after having no luck finding bridesmaid dresses any where in town. I walked in and found what I was looking for in less than 10 minutes. Barbara was so helpful and kind. Very efficient and a lot of options! I was so pleased with Panache and the customer service.
  • C
    Chaunell Sent on 12/27/2014
    4.7 out of 5 rating
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    Awesome place. After searching and searching for the perfect dress, the store manager and the sales associate (Derisrae) found my dream dress. I was even able to find by bridesmaid dresses here. I am so happy I decided to try this store. Friendly staff and great dresses .
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    Toi Sent on 09/21/2014
    4.7 out of 5 rating
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    Great!!!!!!! Hands down.. ask for Vanessa.
  • Sandy
    Sandy Sent on 06/03/2019
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    Designer Gowns in all Sizes!

    I walked into Panache after leaving David's Bridal broken-hearted. I'm a plus size girl who had walked in specifically telling them that I did NOT want to wear a ball gown. After 2 hours of trying on dresses, none of which were the styles that I loved because they were not available in my size, the sales girl had me convinced that I would have to break up with the idea of my dream dress/ style and that I was doomed to wear a ball gown because it was the only thing that would flatter me.

    Well from the second I walked into Panache it was a fairy tale bridal appointment. Ana was AMAZING, she stuck with and helped me try on Maggie Sottero, Mori Lee, and so many other designer dress samples that were all in their store in my size. My favorite dress was actually a couple sizes too big. She helped me to answer every style question that I had until we kept coming back to the one. They even worked with me to alter the dress so that it was uniquely mine and fit like a dream. I can honestly say I never dreamed that I would be able to walk into a designer dress boutique and be able to squeeze myself into one much less a dozen of their samples to try. Ana never made me feel rushed and I purchased knowing that I had the dress for me not just the dress for "my size".

    "T" in alterations is outstanding and her work is impeccable. She helped me to add cap sleeves in just the right place so I wasn't self conscious about my arms and she created a corset back out of a dress that was made with a zipper so it created the most gorgeous hour glass shape. Calling all brides of all shapes and sizes, come to Panache and prepare to feel like you're the queen of the day and to shop for your dream dress in absolutely the most fantastic atmosphere ever.

    Side note - the only reason for 3 stars on responsiveness was because it is rather difficult to get someone on the phone because everyone in the store is so busy. Not a bad problem to have I guess!
  • User1156077 Sent on 05/08/2013
    4.4 out of 5 rating
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    Anna was a great bridal consultant. She helped me pick the perfect wedding gown. I enjoyed shopping at this store because I did not feel pressured to buy something. They also had a very large selection of gowns to choose from.
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    Wendy Sent on 11/04/2014
    4.2 out of 5 rating
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    Found my dream dress here. THe place itself looks so old and dingy, and the price wasn't cheap either. But I found THE dress I wanted here. So that's all that mattered.
  • D
    Dede Sent on 02/24/2015
    4.2 out of 5 rating
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    My dress was perfect! We added to the design and did a lot if alterations to make it my dream dress. Thank you for that!
  • Dulce
    Dulce Sent on 01/16/2019
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    Very helpful

    Very nice and helped me find dresses with my budget
  • N
    Nichole Sent on 04/16/2012
    4 out of 5 rating
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    I ordered two wedding dresses from Panache Bridal. One dress for my ceremony and one for my reception. I was very pleased with their pricing but was very disappointed when I was given someone elses dress accidentally. I went to pick up one of my dresses and when I tried it on I explained to the semstress that the dress didnt feel right. She stated she made all the adjustments accordingly. I left home a little disappointed with the way the dress fit but figured it was because they were rushed to make all adjustments to my dress since my wedding was moved up a couple months due to my husband having orders to leave to iraq(Navy). I was completely stunned when I received a call to go pick up my second dress and it ended up being the same dress as I had picked up just the week before! When I explained to the ladies that I had already picked up that same dress the week before they were completely caught off guard and confused. When we finally figured out that they had given me someone elses dress they requested I take back the other dress immediately and before they would actually give me MY dress. They more than likely would've never even realized the fact that they had given me someone else's dress if I had not been the one to bring this to their attention. After all this they were very understanding about having to rush making all alterations to my dresses and like I mentioned the prices were very good. I would recommend this Bridal dress store just stay on them.....
  • H
    Heather Sent on 02/17/2015
    3.6 out of 5 rating
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    I found my wedding dress here, which was actually a prom dress (we had a blue/frozen theme wedding), and it was absolutely gorgeous. I was pleased that I got a discount on my dress, since all of my bridesmaids also ordered their dresses here. The only complaint that I have is that the dresses did not arrive on time and they did not call to keep us advised on their statuses. I understand it was a manufacturer issue, but they could have called to keep us in the loop. When one of my bridesmaids and I both called (different times) to check on them, we got a bit of the run-around. All of my girls also had to alter their dresses because they were way too long.
  • T
    Tasha Sent on 03/06/2018
    1.1 out of 5 rating
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    At first I thought that Panache was a great place. I had 10 girls order their dresses from here. 1 of my bridesmaids got measured and paid her deposit like 2 months before the other ladies. So they called saying all the dresses are back. However we get their and the girl who paid for her dress first, hers wasn't there. They say that it was a mistake from the manufacturer but I believe they never ordered it. Now it's 3 months still my wedding and her dress is still not in and when you call they leave you on hold forever. I'm pissed. I have been nothing but kind to them at Panache. They better figure out where my girl dress is or issue her a refund and we can go find her another dress somewhere else. Brandi is the only one who appears to know what's she doing. That's why the bridal groups I'm in always talking bad about Panache but I took a chance anyway. I'm feel like that waa a huge mistake.
  • Diane
    Diane Sent on 06/27/2020
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    Online Order - Accessories

    I ordered a pair of David Tutera Embellish Claire earnings from this store online for $69. What I got were a pair of similar but no where near close knock offs made by a company called eN Vogue (see photos of what I got vs what I expected) a quick online search shows they retail for $30.

    After threatening legal action and reporting them for fraud I received a call where I was given excuses about a warehouse error. I was sent a return mailing slip and was told My money would be refunded. I sent the earrings back, a week after they received them no refund. I ended up disputing the charge with my bank.

    DO NOT SHOP AT THIS BRIDAL SHOP!
  • User1531507 Sent on 02/10/2014
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    WAY OVER PRICED. AND they will neglect to tell you whether or not your dresses will come in to meet your wedding date that they never bothered to write down.
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