Park Crest Event Facility Reviews

Name: Park Crest Event Facility
Address: 2030 Little Valley Road, Birmingham, AL, 35216
Telephone: 2058227275
Price range: $9k - $15k (For 100 Guests)
Rating: 4.6

Park Crest Event Facility

Birmingham, AL

4.6 out of 5 rating, 21 Reviews

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Reviews

4.6 out of 5 rating

21 Reviews

Quality of service
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Average response time
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Professionalism
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4.6 out of 5 rating

90% Recommended by couples

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Meagan M. Sent on 08/03/2019

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Gorgeous Venue and Amazing Staff

Park Crest is absolutely stunning inside and out! My fiance and I are having our ceremony in the gardens and our reception in the carriage house. They are very responsive and their catering options are very detailed. They also have a great rain plan if you're getting married in the garden.

Edit- Post wedding:
I cannot even begin to say enough wonderful things about Park Crest! Through the postponement of our wedding, they have been nothing but responsive, understanding, and kind to me, my fiance, and our families. Our wedding was beautiful and that is hugely thanks to their incredible staff. Daryl, the head chef, and Hayden, the manager, are both top-notch! Daryl did an incredible job of working within our budget and giving us an incredible meal that we could have never planned on our own. We had a buffet-style meal and he was able to configure a less-expensive cocktail buffet to feed our guests a huge variety of food and give them the feeling of getting a full meal. This saved us so much money and I would never have expected to be able to feed our guests beef, pork, chicken, AND huge crab cakes for what we wanted to pay! Everything is custom for you and he knocked it out of the park. Hayden worked so well with our wedding planner and she was so helpful throughout the process. I couldn't recommend Park Crest more! They have the most beautiful property and the best staff.
Tara M. Sent on 08/19/2019

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Love this venue, love Hayden!

My daughter got married upstairs in this venue, and her reception was downstairs. The food is provided on site and was absolutely delicious! The bar is also on site. For a stress free experience use this venue and hire Hayden as your coordinator. She is FANTASTIC! She met our every need, responded quickly to every question and took care of absolutely everything on the wedding day. As the mother of the bride I thought I would be so stressed that day, but because of Hayden, it was the least stress day of this entire wedding planning experience. Thank you Hayden from the bottom of my heart!

Park Crest Event Facility's reply:

Thanks so much for the kind words Lori! We loved working with you and your family to make Tara & Will’s wedding a success! We wish you all the happiness in the future!!!
Terry Sent on 02/13/2018

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Utilized the smaller facility for our daughter's wedding Feb.10th, 2018, and Darryl and crew exceeded our expectations in every way! Our reception included about 120 people and in hindsight was perfect for us. The facility offered a dining room atmosphere (for the more mature guests) and a separate bar/eating area enjoyed by the younger crowd. Kind of best of two world situation. We received many compliments on quality of the food and service...again, Darryl and crew were outstanding!
Highly recommend as the Rating reflects!
Lisa&Terry Freeman

Gina Sent on 12/06/2017

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Park Crest is amazing! Our daughter's rehearsal dinner and wedding was in the gardens and the reception was in the carriage house in October. This venue is gorgeous! I just can't say enough about the staff and the facility at Park Crest. Our daughter's wedding was everything we hoped it would be. Working with Daryl and Miguel was a pleasure. They were both so helpful and worked very hard to make sure that everything was perfect for our family's special day. Daryl is very detail oriented and very helpful when I needed recommendations regarding the food and setup. He made great suggestions that helped us stay on budget and have a great menu. He is an incredible chef and the food was amazing! Better than any food I have ever had at any wedding. We heard so many comments from our guests about how great the food was. You will not run out and the prices are reasonable. We also had them cater the lunches for the bridal party on the day of the wedding which was so convenient. Daryl and Miguel are easy to work with and will make your day as stress free as possible. They will definitely go above and beyond your expectations. I can't imagine a better place to have a wedding or better people to work with. I highly recommend Park Crest!
Terry Sent on 09/12/2016

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My son and daughter-in-law's rehearsal dinner was absolutely beautiful, perfect in every way. The smaller venue was the perfect setting making our event intimate and memorable! It was the perfect start to a beautiful weekend for our special couple. The staff was fantastic, always helpful and responsive. Our family and friends were very impressed, those who live nearby as well as those from out of state/ out of country. We received numerous compliments and my son was so thrilled! Thank you for all your help! Great job to all of you!

Park Crest Event Facility's reply:

Thank you so much, Terry, for the kind words. We enjoyed hosting your event and it so nice to meet your family! It is always nice working with fun people that are having a good time.! Best of luck of you and yours!!
Jessica Sent on 06/17/2016

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Front the first day we booked the venue until the day of the wedding the staff at Park Crest were AMAZING. No request went unfilled. Thank you Park Crest for helping us have a beautiful day.

Park Crest Event Facility's reply:

Thank you so much Jessica and Paul! We had a blast with you two and are so pleased to hear that you were both happy. Please come by and see us sometime!
Philip Sent on 06/02/2016

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What a great venue! The new facility has all the bells and whistles. My daughter and her fiancé were married here on May 21, 2016 and I couldn't be happier. Everything was great, especially the staff! Besides the new facility, the gardens were beautiful and a great location for the wedding photos. I could not recommend Park Crest more! You will be pleasantly surprised and your special day will be even better. Great job Kelli, Jody and Leah!
Leah Sent on 01/25/2016

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Getting married at Park Crest was the best decision we could have made. Kelli and her staff were fabulous, and made our wedding day so much fun and so stress-free. Every detail was worked out perfectly, and things couldn't have gone smoother. Our ceremony in the garden was gorgeous, and our reception inside the cozy Park Crest Place was so relaxed and created the perfect atmosphere for spending time celebrating with our friends and family. The catering was prepared beautifully, and the food was super good. We're still getting complements for how delicious the chili was that we served at the reception! Thank you for everything :)
Amanda Sent on 09/23/2015

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Kelli and her staff were very attentive. It started to rain during the ceremony and she actually cried. She takes it very personally and wants the bride's day to be special. The food was delicious and there was plenty of it, great value. The Venue was beautiful and they take great care of their property. A local hotel is available to shuttle people the and from the venue, it was very convenient.
Great place to have your wedding!
User2230757 Sent on 07/17/2015

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Very nice people to work with! The only comment we had was that the serving plates were too small to carry everything to the tables and the potatoes on the potato bar were too hot for the cups they were served in.

Park Crest Event Facility's reply:

Thank you much for taking the time to write a review for us. We do appreciate all feedback and want to hear about possible problems so that we may correct them. The problem will be addressed and corrected. Thanks again for your time!
Anastasia Sent on 06/20/2014

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The Park Crest venue is truly a hidden gem!!I had my wedding ceremony and reception there in May and the gardens looked absolutely breathtaking! People at my wedding kept asking me how I found this place because it was absolutely amazing but not a lot of people heard of it before! I had about 200 people at my wedding but because of the open setting and spaciousness of the venue it felt small and intimate!!!! The food and service were fantastic as well! Kelli and Erin went above and beyond to make my day perfect. they were always available and pleasure to work with!!! I would recommend this venue to anyone!!! From the bottom of my heart Thank You Erin and Kelli for making my big day better than i could ever imagine!!!! ~Anastasia

Park Crest Event Facility's reply:

Hi Anastasia-

What a wonderful surprise to of received this comment from you.
You were such a joy to work with. Kelli and I had such an easy and enjoyable experience assisting you with your special day. We wish you both the best. Fell free to stop by anytime. We would love to see you guys again.

Sincerely,

Erin
Dottie Sent on 09/12/2013

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Beautiful wedding and reception! The view is wonderful! The food and bar service was great! All the servers were very polite and professional. The staff was very easy to work with. Could not have asked for a more perfect evening!
Beth Sent on 09/12/2013

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Kelli and her staff were very courteous & professional. Her kitchen staff was extremely helpful in laying out, and then, packing up the food we had catered in. They were also very quick to service the tables as each guest completed his meal. The bartender was also very very nice and quick to respond to our special wishes. The event site itself was perfect for our group of 50 and Kelli was there to ensure everything went according to plan. If I have another event it will be at Park Crest.
Becky Sent on 09/19/2013

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Kelli went above & beyond her duties! She was always calm, cool, & collected. That helped with the anxiety I was experiencing! Everything turned out beautiful!
Samantha Sent on 01/20/2012

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I have nothing but great things to say about ParkCrest and their employees. My wedding in the gardens in November was absolutely gorgeous! The views are just incredible. Every detail was handled for us and all we had to do was show up and then leave. The bar staff is a hoot too! All employees made us feel like we were the first and only couple ever to get married! I would highly recommend ParkCrest (especially the gardens!) to anyone! And my pictures taken overlooking the view are the best wedding pics I have ever seen! Great place with great people!
Dana Sent on 11/15/2014

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Kelli and the team at Park Crest did an amazing job making us feel confident and at ease choosing the catering for the reception and provided great communication from the moment we met to tour the venue until then end of the night at our reception! I highly recommend
Bernice B. Sent on 11/25/2019

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Park Crest Wedding

We are so happy that we picked Park Crest as our wedding venue. As a bonus we got Hayden as our wedding coordinator! She was wonderful in helping ensure all details were prepared for the wedding.
Debbie Sent on 11/16/2014

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Kelli and everyone there was amazing. Very easy to work with. Beautiful venue. We were very happy with everything. We highly recommend Park Crest.
Kenneth Sent on 09/18/2013

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You need to include an "Other events catorgory". Also, additional outside accent ground lighting, would enhance the gardens for evening events.
Alaina P. Sent on 12/05/2021

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Amazing catering staff, unhelpful front office

We had our wedding at Park Crest Event Facility October 2021 (we had to postpone it from October 10, 2020 due to the pandemic). Our day was nothing short of beautiful thanks to the facility - we had our ceremony in the gardens and our reception on the main floor of the carriage house. We continue to receive compliments from our guests about how gorgeous the space was. Park Crest Catering was a pleasure to work with, and they deserve 5 stars: our guests LOVED the food, and the catering manager is extremely knowledgeable, professional, reasonable, and responsive. He worked to accommodate whatever we needed and kept in touch with me, which I greatly appreciated.

If the majority of your wedding guests are coming from out of town, I do not recommend booking with Park Crest. You will not be able to schedule a rehearsal until about 2 weeks in advance of your wedding date, and if the facility has an event the day before yours, you will not have a rehearsal until the day of your wedding, which is highly inconvenient when your wedding party needs to make travel plans to come to Birmingham. The event coordinator for Park Crest was not customer-service oriented; often, her emails were terse, and when I had questions/needed assistance, I was not offered suggestions or recommendations that would help meet my needs. It was for this reason that I sought an external day-of wedding coordinator instead of taking advantage of in-house services. About 2 weeks prior to the wedding, the Park Crest event coordinator stopped responding to my emails altogether despite my asking her direct questions. If she had been responding to my coordinator instead of me, it would have been appropriate for her to let me know that, but she did not. Furthermore, I did not have a good experience with the representative they recommended to me for arranging hotel blocks and travel plans, as she completely forgot to reserve a block at one of the hotels I had very clearly articulated that we needed.

Lastly, I recommend asking your vendors for a comprehensive list of services they provide, as some of the same services offered by Park Crest are overpriced.

Park Crest Event Facility's reply:

Hi Alaina, we are so happy you and your guests enjoyed your event time at Park Crest. We're sorry you felt your questions weren't answered properly or in a timely manner. Looking back through all your emails, it looks like all the questions were answered though. Our sales office is open Monday thru Friday so if you send an email over the weekend or on a day when we are closed for a private event, there is a short delay until the next business day when you get a reply. When your day of coordinator started communicating with us, you were copied on all the emails. We are surprised that you feel you were left out of these correspondances. We are sorry if the responses you received seemed 'terse'. They were answers to the questions you asked and in no way were meant to be rude, just informative. As far as rehearsals go, we schedule them as conveniently as possible for the client, around our event calendar. If the desired rehearsal space is booked during the time you want to rehearse, we have three other spaces available for your rehearsal. We enjoyed working with you though and it is very upsetting that you did not feel the same. We will definitely review your emails in depth to see where the problem arose.
Amanda C. Sent on 03/06/2022

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Horrible bartender

I have now attended two weddings for close friends of mine at this venue. It is a beautiful space, however there is one old lady bartender that has been there at both events I've attended, who was absolutely HORRIBLE. She screams at customers when they are ordering drinks at the bar because they are not moving fast enough. Her crappy attitude and bad customer service was noticed by all the guests. When my uncle asked a waitress what her problem was, she said "that was the manager's wife and there's nothing we can do about her but she was so sorry about how she was acting". Apparently this happens all the time. If you are having your wedding here, I would make it a point to them that you would prefer she not be there to assault your guests like she was at my friends' wedding. The rest of their crew was great and seemed like they actually wanted to be there but this woman ruined the atmosphere for everyone.

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