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Weddings

Park Lane New York Reviews

Park Lane New York

Park Lane New York

New York, NY
3.6 out of 5 rating, 2 Reviews
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Reviews

3.6 out of 5 rating
2 Reviews
  • Quality of service
    3.5 out of 5 rating
  • Average response time
    3.5 out of 5 rating
  • Professionalism
    3.5 out of 5 rating
  • Value
    3.5 out of 5 rating
  • Flexibility
    4 out of 5 rating
50% Recommended by couples
  • K
    Kiran Sent on 03/08/2023
    2.2 out of 5 rating
    • Quality of service
      2.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      2.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating

    Potential to be great

    We had our wedding here last fall. Our main contact was Bethanne from the beginning until the wedding day so this review is mostly about our experience with her. She was great in the beginning but as it got closer to the wedding date and we started asking more detailed questions we heard back less from her. We had to keep following up with her even until the last day where she just kind of left us hanging on the details of the setup timing. It was very anxiety inducing to work with her.


    On the day of the wedding, she was just ignoring everyone on our side that was trying to help setup. She was very rude to my brother at one point and then she started being rude to me and my husband on our wedding day about some candles. We were shocked by her behaviour towards us and our friends and family trying to help and it was quite embarrassing.


    Everyone else at the venue was super helpful on the wedding day and food was great. However, it is not worth having a wedding here if you're dealing with Bethanne. You can go to any other venue on Central Park S where the event managers are so much more competent and professional, and your experience will be a 1000x better.
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