Paso Robles Inn Reviews
Reviews
4.5 out of 5 rating
4.5 Very good
4.5 out of 5 rating
19 Reviews
90% recommend it
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.6 out of 5 rating4.6
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Professionalism 4.4 out of 5 rating4.4
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Value 4.5 out of 5 rating4.5
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Flexibility 4.4 out of 5 rating4.4
Awards
19
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Kimberly H. Sent on 04/04/20195 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Accommodating
Rebecca at the Paso Inn is very accommodating. She very very quick to respond to emails and answer all my questions honestly. They also have no hidden fees and have been very straight forward with pricing which has helped us stay within our budget. They have been wonderful and we are lookin forward to having our reception there.Rebecca at the Paso Inn is very accommodating. She very very quick to respond to emails and answer all my questions honestly. They also have no hidden fees and have been very straight forward with pricing which has helped us stay within our budget. They have been wonderful and we are lookin forward to having our reception there. -
Quality of service
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Kathryn Sent on 06/23/20195 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Beautiful outdoor venue for welcome dinner
We had our welcome dinner for our wedding at the Paso Robles Inn, and cannot say enough good things about it! We held the dinner on the back patio for about 85-90 guests. The spaces was beautiful! We had some tables set off to the side and up in the grass, which was perfect for friends and kids. We had a Mexican buffet and sangria, which our guests loved. There was more than enough food to go around, and it was delicious. The staff was helpful not only on the night of our welcome dinner, but throughout our stay during the wedding weekend. We would highly recommend the Paso Robles Inn for events like this!We had our welcome dinner for our wedding at the Paso Robles Inn, and cannot say enough good things about it! We held the dinner on the back patio for about 85-90 guests. The spaces was beautiful! We had some tables set off to the side and up in the grass, which was perfect for friends and kids. We had a Mexican buffet and sangria, which our guests loved. There was more than enough food to go around, and it was delicious. The staff was helpful not only on the night of our welcome dinner, but throughout our stay during the wedding weekend. We would highly recommend the Paso Robles Inn for events like this! -
Quality of service
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Michelle G. Sent on 11/07/20185 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fabulous wedding with great food and awesome staff
Taffy is an amazing wedding coordinator. She organized my entire wedding for me and literally wanted me to sit, relax and enjoy my special day. I would definitely reccomend this venue for anyone that desires to have an amazing wedding.Taffy is an amazing wedding coordinator. She organized my entire wedding for me and literally wanted me to sit, relax and enjoy my special day. I would definitely reccomend this venue for anyone that desires to have an amazing wedding. -
Quality of service
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Libby Sent on 06/03/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We chose the Paso Robles Inn for our wedding ceremony and reception, and we're very glad we did! We live outside SLO County and about two hours from the venue, however, this was not an obstacle for planning the wedding. The Inn is extremely reasonably priced for the SLO County area when it comes to rental price, food price, and the level of service - these were the three main factors that lead to us choosing it as our venue. Plus, the garden is naturally beautiful - as is the ballroom - meaning little-to-no decor was needed to make it feel "wedding ready."
We worked specifically with Taffy G as the venue coordinator. Taffy was friendly, extremely responsive to e-mails, and answered all of our questions. We went through the venue the day before the wedding, with all tables and chairs set up, to make sure that everything looked how we wanted it to. She was also present on the day of our wedding to oversee the event staff, and make sure things were running properly on that end.
We would definitely consider the Inn for a future event, and highly recommend it to others.
We chose the Paso Robles Inn for our wedding ceremony and reception, and we're very glad we did! We live outside SLO County and about two hours from the venue, however, this was not an obstacle for planning the wedding. The Inn is extremely reasonably priced for the SLO County area when it comes to rental price, food price, and the level of service - these were the three main factors that lead to us choosing it as our venue. Plus, the garden is naturally beautiful - as is the ballroom - meaning little-to-no decor was needed to make it feel "wedding ready."
We worked specifically with Taffy G as the venue coordinator. Taffy was friendly, extremely responsive to e-mails, and answered all of our questions. We went through the venue the day before the wedding, with all tables and chairs set up, to make sure that everything looked how we wanted it to. She was also present on the day of our wedding to oversee the event staff, and make sure things were running properly on that end.
We would definitely consider the Inn for a future event, and highly recommend it to others.
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Quality of service
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Cynthia Sent on 02/26/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Paso Robles Inn was a perfect choice for my wedding! The venue is beautiful and the onsite catering is delicious! The professionalism of the staff was top notch. I did not have to stress about anything and whenever I had a question I was never left waiting for an answer.Paso Robles Inn was a perfect choice for my wedding! The venue is beautiful and the onsite catering is delicious! The professionalism of the staff was top notch. I did not have to stress about anything and whenever I had a question I was never left waiting for an answer. -
Quality of service
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K Sent on 10/17/20175 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Our wedding rehearsal dinner was perfect. From the moment we arrived, the staff took expert care of us. The room and table setup were exactly as requested. The food was delicious and the amounts very generous. The venue easily handled our large group. In the weeks before the event, the staff was responsive in answering all my questions. It could not have been a better experience.Our wedding rehearsal dinner was perfect. From the moment we arrived, the staff took expert care of us. The room and table setup were exactly as requested. The food was delicious and the amounts very generous. The venue easily handled our large group. In the weeks before the event, the staff was responsive in answering all my questions. It could not have been a better experience. -
Quality of service
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Gloria Sent on 11/15/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
It's a beautiful venue. The staff was very accommodating to our last minute changes. It may look small but it holds a large group. The best part was that they did everything for us.... setup and take down.It's a beautiful venue. The staff was very accommodating to our last minute changes. It may look small but it holds a large group. The best part was that they did everything for us.... setup and take down. -
Quality of service
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Janet Sent on 11/25/20155 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This was a perfect location for a rehearsal dinner! It would also be a fantastic place for a wedding party to stay if you are planning a wedding at any of the beautiful wineries in Paso Robles!This was a perfect location for a rehearsal dinner! It would also be a fantastic place for a wedding party to stay if you are planning a wedding at any of the beautiful wineries in Paso Robles! -
Quality of service
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Elizabeth Sent on 08/06/20125 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We planned our wedding reception at the historic ballroom at the Paso Robles Inn, and would HIGHLY recommend this location to others, especially those looking for a larger venue at a reasonable cost. We initially looked at winery locations for our reception, but a variety of factors led us to the PR Inn. Compared to wineries, the PR Inn ballroom was VERY reasonable from a price point, and while you have to use the PR Inn's restaurant for catering, the food options were perfectly good and price-wise were comparable to other caterers. Key overview:
1) Event planner Carla Ruano was incredibly kind and VERY flexible. We changed our mind and asked a variety of questions numerous times and Carla never seemed fazed. We were able to drop some items off up to a couple days before the wedding, and Carla was awesome at coordinating this.
2) Price - as already mentioned was VERY reasonable (compared to other venue options).
3) Venue itself: the ballroom is a very classy location and fits up to 250 people (although at that number would not accommodate a dance floor, so dinner tables would have to be moved to make that happen). We had 160 people and that was a great number for the ballroom to still accommodate a dance floor and not feel too crowded. MANY people commented on how beautiful the building was, so it turned out to be a great alternative to a vineyard setting. Plus, with evening weather hard to predict in Paso Robles, everyone was comfortable in the ballroom, especially the older generation. The foyer to the ballroom is also a great room for cocktail hour and accommodates a good-sized bar. If you can't make a beautiful vineyard setting work, at least the PR Inn is very conveniently located in downtown Paso, within walking distance to other restaurants and tasting rooms and the great park downtown.
4) Food: Great! To be honest our expectations were high but not over the top. We had filet mignon and salmon, and we emphasized our desire to have the filet cooked medium-rare. I loved my filet (yes, I actually ate at my own reception!), thought it was cooked perfectly, and several others commented on how well the filet was cooked. Not many people had salmon and we heard it was good, but it was the filet that got the raves. We also asked for a late-night appetizer (grilled cheese sandwiches!) to be served after cake (and after people had consumed a few beverages...), and even though the Inn had never done this before they easily made it happen and it was a huge hit! (highly recommend to others out there).
5) Drinks: we utilized the corkage fee option for bringing in our own wine/sparking wine. Beer and hard liquor must be purchased through the PR Inn, and beer is only served in bottles (no kegs). Staff is very flexible on the bar options depending on your wishes/budget, and so we opted with beer/wine and 3 specialty cocktails. Very happy we added the cocktails and the final bill was not as steep as we were anticipating considering it was an open bar for 160 people!
6) Service level: we had several people comment on the high service level during the reception. Staff was pleasant and helpful, with no complaints (that I heard of).
7) Rooms: the nice part about having a reception at a hotel is the ease of accommodations for guests (i.e. able to walk to your room after partying). Staff at the hotel were great at working with us to block off rooms and coordinate filling up the rooms above the ballroom (there are 12 rooms above the ballroom that are the nicer spa rooms, and to keep the party going until 11pm instead of 9:30 then your wedding guests must occupy all 12 rooms). While it was harder than anticipated to get these rooms filled up, we made it happen. The few comments I got back from guests were that the rooms were very nice and comfortable.
Downsides:
Even with the best venues there are a couple downsides, so here are the few for the PR Inn:
1) the need to fill up the 12 rooms above the ballroom to keep the party going until 11pm (especially if your guests are on a budget)
2) lack of options for colors on linens (only black, white, and ivory options) - not a problem for us but we might have opted for something else if there were other options.
3) ...that's all I've got!
Amazingly, as a native from Paso I didn't think this venue would be good and didn't look into it for a while. Finally decided I would to check the pricing, and can't emphasize enough how happy I am we ended up using the PR Inn for our reception - was even better than I imagined!We planned our wedding reception at the historic ballroom at the Paso Robles Inn, and would HIGHLY recommend this location to others, especially those looking for a larger venue at a reasonable cost. We initially looked at winery locations for our reception, but a variety of factors led us to the PR Inn. Compared to wineries, the PR Inn ballroom was VERY reasonable from a price point, and while you have to use the PR Inn's restaurant for catering, the food options were perfectly good and price-wise were comparable to other caterers. Key overview:
1) Event planner Carla Ruano was incredibly kind and VERY flexible. We changed our mind and asked a variety of questions numerous times and Carla never seemed fazed. We were able to drop some items off up to a couple days before the wedding, and Carla was awesome at coordinating this.
2) Price - as already mentioned was VERY reasonable (compared to other venue options).
3) Venue itself: the ballroom is a very classy location and fits up to 250 people (although at that number would not accommodate a dance floor, so dinner tables would have to be moved to make that happen). We had 160 people and that was a great number for the ballroom to still accommodate a dance floor and not feel too crowded. MANY people commented on how beautiful the building was, so it turned out to be a great alternative to a vineyard setting. Plus, with evening weather hard to predict in Paso Robles, everyone was comfortable in the ballroom, especially the older generation. The foyer to the ballroom is also a great room for cocktail hour and accommodates a good-sized bar. If you can't make a beautiful vineyard setting work, at least the PR Inn is very conveniently located in downtown Paso, within walking distance to other restaurants and tasting rooms and the great park downtown.
4) Food: Great! To be honest our expectations were high but not over the top. We had filet mignon and salmon, and we emphasized our desire to have the filet cooked medium-rare. I loved my filet (yes, I actually ate at my own reception!), thought it was cooked perfectly, and several others commented on how well the filet was cooked. Not many people had salmon and we heard it was good, but it was the filet that got the raves. We also asked for a late-night appetizer (grilled cheese sandwiches!) to be served after cake (and after people had consumed a few beverages...), and even though the Inn had never done this before they easily made it happen and it was a huge hit! (highly recommend to others out there).
5) Drinks: we utilized the corkage fee option for bringing in our own wine/sparking wine. Beer and hard liquor must be purchased through the PR Inn, and beer is only served in bottles (no kegs). Staff is very flexible on the bar options depending on your wishes/budget, and so we opted with beer/wine and 3 specialty cocktails. Very happy we added the cocktails and the final bill was not as steep as we were anticipating considering it was an open bar for 160 people!
6) Service level: we had several people comment on the high service level during the reception. Staff was pleasant and helpful, with no complaints (that I heard of).
7) Rooms: the nice part about having a reception at a hotel is the ease of accommodations for guests (i.e. able to walk to your room after partying). Staff at the hotel were great at working with us to block off rooms and coordinate filling up the rooms above the ballroom (there are 12 rooms above the ballroom that are the nicer spa rooms, and to keep the party going until 11pm instead of 9:30 then your wedding guests must occupy all 12 rooms). While it was harder than anticipated to get these rooms filled up, we made it happen. The few comments I got back from guests were that the rooms were very nice and comfortable.
Downsides:
Even with the best venues there are a couple downsides, so here are the few for the PR Inn:
1) the need to fill up the 12 rooms above the ballroom to keep the party going until 11pm (especially if your guests are on a budget)
2) lack of options for colors on linens (only black, white, and ivory options) - not a problem for us but we might have opted for something else if there were other options.
3) ...that's all I've got!
Amazingly, as a native from Paso I didn't think this venue would be good and didn't look into it for a while. Finally decided I would to check the pricing, and can't emphasize enough how happy I am we ended up using the PR Inn for our reception - was even better than I imagined! -
Quality of service
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Barbara Sent on 11/10/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I was very impressed with the service, food and professionalism of the Paso Robles Inn. The Ballroom was a perfect place to hold my daughter's wedding reception. The lightening, decor and food were perfect for our event. My guests are still talking about how great the meal was. Jan and Carla were wonderful to work with and the staff the night of the reception was wonderful with my guests. I would highly recommend the Paso Robles Inn for a special event.I was very impressed with the service, food and professionalism of the Paso Robles Inn. The Ballroom was a perfect place to hold my daughter's wedding reception. The lightening, decor and food were perfect for our event. My guests are still talking about how great the meal was. Jan and Carla were wonderful to work with and the staff the night of the reception was wonderful with my guests. I would highly recommend the Paso Robles Inn for a special event. -
Quality of service
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Ellen Sent on 05/12/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The Paso Robles Inn did a wonderful job with our dinner the night before the wedding and the wedding and reception. Our dinner the night before was a big event for us. We had many friends who travelled across the country for this evening and they were thrilled with the ballroom, the beautiful setup and the food and music. I did all of the planning myself. I presented a detailed set- up plan to PRI and took care of making sure all of the vendors knew when they were supposed to show up and what they were supposed to do. Having said that, the PRI staff were extremely helpful and accommodating with carrying out our plan. It was a magic night to remember. The wedding day was also perfect. The PRI took care of all the setup and set out my flowers for me that had been saved in their refrigerator from the dinner the night before. Taylor Rentals delivered the arch for the ceremony and apparently it fell over before the ceremony started. I wasn't there to see any of this, but my friend and volunteer coordinator for the wedding day got PRI to set it up for us. It looked great! The food was over the top delicious. It was such a pleasure to have our guests enjoy the wonderful food. I would highly recommend Paso Robles Inn for a very special event.The Paso Robles Inn did a wonderful job with our dinner the night before the wedding and the wedding and reception. Our dinner the night before was a big event for us. We had many friends who travelled across the country for this evening and they were thrilled with the ballroom, the beautiful setup and the food and music. I did all of the planning myself. I presented a detailed set- up plan to PRI and took care of making sure all of the vendors knew when they were supposed to show up and what they were supposed to do. Having said that, the PRI staff were extremely helpful and accommodating with carrying out our plan. It was a magic night to remember. The wedding day was also perfect. The PRI took care of all the setup and set out my flowers for me that had been saved in their refrigerator from the dinner the night before. Taylor Rentals delivered the arch for the ceremony and apparently it fell over before the ceremony started. I wasn't there to see any of this, but my friend and volunteer coordinator for the wedding day got PRI to set it up for us. It looked great! The food was over the top delicious. It was such a pleasure to have our guests enjoy the wonderful food. I would highly recommend Paso Robles Inn for a very special event. -
Quality of service
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Julie Sent on 07/13/20105 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I have nothing but wonderful things to say about my experience as a bride at the Paso Robles Inn. By far the best group coordinator I have ever dealt with is Sybil Bonelli. I booked my ceremony and room block with her almost a year in advance and was in contact with her on a regular basis from that time until the wedding. She took the extra time to speak with me about every concern, tend to the entire party of 100 (most of which were staying at the Inn Friday and Saturday nights) and go out of her way to make the experience the best of my life.
From the second we arrived at the Inn our weekend was flawless! The chef took care of storing my wedding cake, they provided us a suite at the price of a garden room, Carla set up for the ceremony EXACTLY how I wanted it, provided a refreshment station that was beautiful and most importantly treated every single one of our guests as if it were their special day as well.
Not only will my husband and I have these gorgeous memories to hold for our entire lives, the most important people in our world will have those same precious memories...we will come here for years and truly value what the Paso Robles Inn has done and means to us.
Warmly,
Julie and Mark Smith
I have nothing but wonderful things to say about my experience as a bride at the Paso Robles Inn. By far the best group coordinator I have ever dealt with is Sybil Bonelli. I booked my ceremony and room block with her almost a year in advance and was in contact with her on a regular basis from that time until the wedding. She took the extra time to speak with me about every concern, tend to the entire party of 100 (most of which were staying at the Inn Friday and Saturday nights) and go out of her way to make the experience the best of my life.
From the second we arrived at the Inn our weekend was flawless! The chef took care of storing my wedding cake, they provided us a suite at the price of a garden room, Carla set up for the ceremony EXACTLY how I wanted it, provided a refreshment station that was beautiful and most importantly treated every single one of our guests as if it were their special day as well.
Not only will my husband and I have these gorgeous memories to hold for our entire lives, the most important people in our world will have those same precious memories...we will come here for years and truly value what the Paso Robles Inn has done and means to us.
Warmly,
Julie and Mark Smith
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Quality of service
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User2570897 Sent on 04/07/20164.9 out of 5 rating4.9-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This is a beautiful venue to have a wedding. The gardens were spectacular
and the ballroom is elegant and large enough for lots of guests, dancing and
room to roam. The staff were all very professional . The food was very good and
served hot to all guests, we had around 90.
We would recommend this venue to anyone wanting a romantic wedding in a beautiful setting!
This is a beautiful venue to have a wedding. The gardens were spectacular
and the ballroom is elegant and large enough for lots of guests, dancing and
room to roam. The staff were all very professional . The food was very good and
served hot to all guests, we had around 90.
We would recommend this venue to anyone wanting a romantic wedding in a beautiful setting!
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Quality of service
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Karen Sent on 09/13/20164.8 out of 5 rating4.8
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 4.0 out of 5 rating4.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
There are a nice variety of spaces to use for ceremony and reception areas. From indoor ballroom, quaint private rooms, to romantic patio spaces. The gardens are so beautiful; extremely well kept with an abundance of water features which make a lovely backdrop. The food / catering services were SUPERB. All of our guests commented on how good the food was and the Kitchen Manager, Hallie really went out of her way for us. All of the staff were very professional and courteous. The hotel itself is a very nice place to stay with well appointed rooms. The Event Manager, Taffy, was extremely responsive and very sweet; it was a pleasure working with her. I'd recommend this location for a Paso wedding to anyone. Bonus is that its in the heart of downtown Paso, easy strolling distance to numerous restaurants, shops, and nightlife. Oh, and the Sunday Brunch here is excellent! Love this place!There are a nice variety of spaces to use for ceremony and reception areas. From indoor ballroom, quaint private rooms, to romantic patio spaces. The gardens are so beautiful; extremely well kept with an abundance of water features which make a lovely backdrop. The food / catering services were SUPERB. All of our guests commented on how good the food was and the Kitchen Manager, Hallie really went out of her way for us. All of the staff were very professional and courteous. The hotel itself is a very nice place to stay with well appointed rooms. The Event Manager, Taffy, was extremely responsive and very sweet; it was a pleasure working with her. I'd recommend this location for a Paso wedding to anyone. Bonus is that its in the heart of downtown Paso, easy strolling distance to numerous restaurants, shops, and nightlife. Oh, and the Sunday Brunch here is excellent! Love this place! -
Quality of service
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Jessica Sent on 05/31/20184.6 out of 5 rating4.6
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 4.0 out of 5 rating4.0
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Value 4.0 out of 5 rating4.0
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Flexibility 5.0 out of 5 rating5.0
Close to one month ago my hubby and I held our wedding ceremony at the Paso Robles Inn. Our reception was about one block away at a separate venue and we chose the PR Inn for the ceremony site as the gardens are extremely pretty and peaceful. Also, our other option was to hold the ceremony in the Paso Park Gazebo which would have been about 1/4 of the cost but not at all free of work/wedding party setup and labor. The staff at the Paso Robles Inn was very friendly, responsive to my questions and very flexible with rental drop offs and pick ups. The ceremony turned out to be SO pretty and I cannot wait to see my pro pics come through.
My ONLY complaint is in regards to not being aware of the cutting down of the two oak trees in the garden. They weren't present in the ceremony photos but I personally love Oak Trees and was bummed to see they had been turned into a couple of extra large, partially dead nubs, visible to guests and my walk down the aisle with my parents. I'd also forewarn brides/grooms to the lack of flexibility in the restaurant if the plan is to have a next day brunch in the steakhouse. I tried to reserve a large space on the patio where everyone could sit, confirmed the reservation with a staff member, and then was called about 2 weeks prior to the wedding by a Manager who told me reserving the patio was not a possibility without charging a $1k minimum on my credit card.
All in all choosing the Inn for our ceremony venue was an excellent choice! The location and beauty of the serene garden is GOLD!Close to one month ago my hubby and I held our wedding ceremony at the Paso Robles Inn. Our reception was about one block away at a separate venue and we chose the PR Inn for the ceremony site as the gardens are extremely pretty and peaceful. Also, our other option was to hold the ceremony in the Paso Park Gazebo which would have been about 1/4 of the cost but not at all free of work/wedding party setup and labor. The staff at the Paso Robles Inn was very friendly, responsive to my questions and very flexible with rental drop offs and pick ups. The ceremony turned out to be SO pretty and I cannot wait to see my pro pics come through.
My ONLY complaint is in regards to not being aware of the cutting down of the two oak trees in the garden. They weren't present in the ceremony photos but I personally love Oak Trees and was bummed to see they had been turned into a couple of extra large, partially dead nubs, visible to guests and my walk down the aisle with my parents. I'd also forewarn brides/grooms to the lack of flexibility in the restaurant if the plan is to have a next day brunch in the steakhouse. I tried to reserve a large space on the patio where everyone could sit, confirmed the reservation with a staff member, and then was called about 2 weeks prior to the wedding by a Manager who told me reserving the patio was not a possibility without charging a $1k minimum on my credit card.
All in all choosing the Inn for our ceremony venue was an excellent choice! The location and beauty of the serene garden is GOLD! -
Quality of service
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User2557134 Sent on 03/20/20164.6 out of 5 rating4.6-
Quality of service 4.0 out of 5 rating4.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 4.0 out of 5 rating4.0
We held our rehearsal dinner, ceremony, and reception at the Paso Robles Inn. Everything was excellent and a great value for the money we spent, especially when compared to other venues. The site was easy to work with and followed through on every detail we had planned. We had a walk through the month prior and it was very detailed. The event manager Taffy was very fast and responsive to emails all the way up to our big day, including last minute changes we made, such as renting a tent for the ceremony due to rain.
I would recommend this venue.We held our rehearsal dinner, ceremony, and reception at the Paso Robles Inn. Everything was excellent and a great value for the money we spent, especially when compared to other venues. The site was easy to work with and followed through on every detail we had planned. We had a walk through the month prior and it was very detailed. The event manager Taffy was very fast and responsive to emails all the way up to our big day, including last minute changes we made, such as renting a tent for the ceremony due to rain.
I would recommend this venue. -
Quality of service
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Keith Sent on 06/08/20184.4 out of 5 rating4.4
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
Taffy was wonderful. I think the importance of the schedule laid out on the BEO should have been explained more. We wanted something different than the PRI suggested order of events. I did not realize that her order trumped anything we wanted. Overall all of my guests had no complaints, all I asked said food was great. Bar prices are a bit on the high side though, we were above $2000.00. I suggest at some point the price should drop on a per item cost, like above $1500 bar tab the prices could drop per item. I felt kind of used on the final bill. Positive to the wait staff who supported us and everyone said the bar keeps were great!! Room service in the room was so-so, not part of this review but PRI sent nothing to us asking about our stay!Taffy was wonderful. I think the importance of the schedule laid out on the BEO should have been explained more. We wanted something different than the PRI suggested order of events. I did not realize that her order trumped anything we wanted. Overall all of my guests had no complaints, all I asked said food was great. Bar prices are a bit on the high side though, we were above $2000.00. I suggest at some point the price should drop on a per item cost, like above $1500 bar tab the prices could drop per item. I felt kind of used on the final bill. Positive to the wait staff who supported us and everyone said the bar keeps were great!! Room service in the room was so-so, not part of this review but PRI sent nothing to us asking about our stay! -
Quality of service
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Kelli M. Sent on 02/05/20241.8 out of 5 rating1.8
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Quality of service 2.0 out of 5 rating2.0
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Average response time 2.0 out of 5 rating2.0
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Professionalism 1.0 out of 5 rating1.0
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Value 3.0 out of 5 rating3.0
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Flexibility 1.0 out of 5 rating1.0
Proceed with cation!
The event staff was great, but the sales manager's customer service was terrible. The venue had a lot of turnover during the seven months we planned our wedding. They gave us misinformation, but we chalked it up to having new staff.
Once we got the final bill that included the bar tab for the reception, it was $6,000.00 over our original estimate. Once I looked carefully at the invoice, I realized they had overcharged us for the wine. After pointing out the error, I was told I was wrong, and the bill was correct. After I continued to push, they looked into the charges and told me I was correct, and they had overcharged me by $5,600. While they were correcting the $5,600 they also decided to tack on other charges previously stated they would not charge us for.
They never apologized for overcharging us $5,600. Our guests spent the entire weekend staying at the property, eating at their restaurant, and ordering drinks from their bar. It’s ridiculous they tacked on small, trivial charges and never apologized for their significant error. If you book here, look carefully at your charges.The event staff was great, but the sales manager's customer service was terrible. The venue had a lot of turnover during the seven months we planned our wedding. They gave us misinformation, but we chalked it up to having new staff.
Once we got the final bill that included the bar tab for the reception, it was $6,000.00 over our original estimate. Once I looked carefully at the invoice, I realized they had overcharged us for the wine. After pointing out the error, I was told I was wrong, and the bill was correct. After I continued to push, they looked into the charges and told me I was correct, and they had overcharged me by $5,600. While they were correcting the $5,600 they also decided to tack on other charges previously stated they would not charge us for.
They never apologized for overcharging us $5,600. Our guests spent the entire weekend staying at the property, eating at their restaurant, and ordering drinks from their bar. It’s ridiculous they tacked on small, trivial charges and never apologized for their significant error. If you book here, look carefully at your charges. -
Quality of service
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Arlene Sent on 05/18/20100.8 out of 5 rating0.8
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Quality of service 1.0 out of 5 rating1.0
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Average response time 1.0 out of 5 rating1.0
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Professionalism 1.0 out of 5 rating1.0
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Value 0.0 out of 5 rating0.0
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Flexibility 1.0 out of 5 rating1.0
I was very disappointed with our wedding reception. Our primary contact was Carla Rauno who was responsible for coordinating our wedding day at the Inn. A wedding coordinator is not required at the Inn because Carla and Nick do pretty much everything. But they will not assist with set-up or tear-down of personal items or of other vendors. In our situation, we were using the flowers from our ceremony at our reception and needed to hire someone to do this for us. Carla was initially very friendly and willing to work with us. We were having an intimate wedding of 50 guests. We kept it simple. We were unable to finalize our wedding plans with Carla until 2 weeks prior to our wedding date. She was on vacation and did not attempt to finalize our plans prior to her leaving. We had requested a tasting and no one was there from the special event department. The chef had prepared a marvelous meal and the presentation was fabulous. I was very pleased with chef Kelly's work. We were disappointed that Carla and/or Jan did not join us.
Carla had reassured us that between her and Nick, we would be completely satisfied. I trusted her and made final arrangements in regards to our wedding one week out. I had even brought along the person we hired for moving the flowers and setting up our favors. At that meeting, Carla had changed her demeanor. She was short and rushed us through the final decisions. She started commenting that she would have to start adding fees if we needed furniture moved or any "special accommodations." I was truly concerned about filling the ballroom and making our reception look nice. We agreed to have our cocktail area inside to fill the room and discussed the layout of the ceremony. Carla charged us for 4 cocktail tables and said that we would need to pick them up and drop them off on the day of.
Taylor Rentals did not have a reservation for the tables so we had to pay for the rentals again. When we dropped off the tables, Nick had said that he did not need the tables and refused to set-up the room according to our agreement with Carla. When I talked to Carla about this she simply said, "I told Nick but since you had a wedding coordinator I didn't push the issue." I was very upset with this response. My wedding coordinator was responsible for moving and setting up the things that the inn would not do. At that point, it became obvious to me that Carla had a bad relationship with the person I hired. She was independent from the Inn but had stated that she works with the Inn on a regular basis doing side jobs. Carla did reimburse us for the table rentals.
Nick set-up the cake table without our cake knives. Our DJ had noticed that our knives were not out there and informed Nick. Nick replied, "It not my responsibility. I was not given the knives." I was disappointed that we were not notified that our knives were not on the table. Carla simply replied that it was not their responsibility for the knives and our coordinator was suppose to set them out. I agree that it was the responsibility of the coordinator to set-up the knives but when they noticed that they were not set-up why didn't they do something or say something to me? This was another issue I brought up and I felt that I was being punished because they didn't like the person I hired to help.
We had planned our rehearsal dinner at the Inn the night before with a limited menu. We had unexpected guests and the Inn did an excellent job with accommodating about 6 additional people to our dinner. The food was excellent. I was a bit disappointed with the beverage service and handling of dessert. Carla and I had worked out the menu prior to the dinner and had discussed the payment being added to our wedding bill to avoid a bill being presented and our guests from trying to pay the bill. Once again, Carla did not communicate this with anyone and we were presented with a bill. Not expecting to receive the bill, we had to pay with our debit card. Michael had apologized and helped us with other issues that came up that night.
The room accommodations were prepared by Jan. She was suppose to request a garden room for the night of our wedding. This was a complementary room because we booked when we did. The Inn does not provide a room for the bride to get ready in so I booked a first floor room in the gardens for the night before. That way I would have a place to get ready in. I was also wanting to get pictures of the garden view from the room. Jan had called me a couple of days before and said that she had noted my requests and the rooms would be ready for check-in on Friday after 4. When I went to check-in, I was booked for one room on the second floor for both nights. They had us above the ballroom. My friend complained and spoke to the manager, Mike, who was very helpful and worked out the details for us. He comped my room for Friday and apologized since no notes were written. Carla was suppose to be at our rehearsal and did not show. She called in sick.
I am not very picky or a "Bridezilla." I am pretty flexible and was very trusting of the Inn. My thought was that they get paid to worry and stress about the planning so that I don't have to! I guess I was wrong. Now I know why so many brides freak out. I would have been happier with the garden ceremony and a toast with cake outside. My ceremony was perfect! Our cake was yummy! Our officiant was right on! I couldn't have been happier with those services. Even my flowers were great! I was only disappointed with the Inn's ability to provide a decent reception. I would not recommend the Inn for your reception.
We were treated poorly. I can keep going...My friend ordered Champagne and Chocolate covered strawberries for us. She asked for the champagne to be delivered at 5 and the strawberries at 8. She went to the room around four to set-up and everything was already delivered and sitting out on the table. She was furious. She had to put the champagne on ice and called for them to return with the strawberries at 8. We did get our strawberries delivered at 8. I think that when you make arrangements for something to be delivered and/or pay for a certain service, it should be provided as discussed and you shouldn't have to complain about it for it to be done right. I hate complaining and having to deal with things like this.
I was very disappointed with our wedding reception. Our primary contact was Carla Rauno who was responsible for coordinating our wedding day at the Inn. A wedding coordinator is not required at the Inn because Carla and Nick do pretty much everything. But they will not assist with set-up or tear-down of personal items or of other vendors. In our situation, we were using the flowers from our ceremony at our reception and needed to hire someone to do this for us. Carla was initially very friendly and willing to work with us. We were having an intimate wedding of 50 guests. We kept it simple. We were unable to finalize our wedding plans with Carla until 2 weeks prior to our wedding date. She was on vacation and did not attempt to finalize our plans prior to her leaving. We had requested a tasting and no one was there from the special event department. The chef had prepared a marvelous meal and the presentation was fabulous. I was very pleased with chef Kelly's work. We were disappointed that Carla and/or Jan did not join us.
Carla had reassured us that between her and Nick, we would be completely satisfied. I trusted her and made final arrangements in regards to our wedding one week out. I had even brought along the person we hired for moving the flowers and setting up our favors. At that meeting, Carla had changed her demeanor. She was short and rushed us through the final decisions. She started commenting that she would have to start adding fees if we needed furniture moved or any "special accommodations." I was truly concerned about filling the ballroom and making our reception look nice. We agreed to have our cocktail area inside to fill the room and discussed the layout of the ceremony. Carla charged us for 4 cocktail tables and said that we would need to pick them up and drop them off on the day of.
Taylor Rentals did not have a reservation for the tables so we had to pay for the rentals again. When we dropped off the tables, Nick had said that he did not need the tables and refused to set-up the room according to our agreement with Carla. When I talked to Carla about this she simply said, "I told Nick but since you had a wedding coordinator I didn't push the issue." I was very upset with this response. My wedding coordinator was responsible for moving and setting up the things that the inn would not do. At that point, it became obvious to me that Carla had a bad relationship with the person I hired. She was independent from the Inn but had stated that she works with the Inn on a regular basis doing side jobs. Carla did reimburse us for the table rentals.
Nick set-up the cake table without our cake knives. Our DJ had noticed that our knives were not out there and informed Nick. Nick replied, "It not my responsibility. I was not given the knives." I was disappointed that we were not notified that our knives were not on the table. Carla simply replied that it was not their responsibility for the knives and our coordinator was suppose to set them out. I agree that it was the responsibility of the coordinator to set-up the knives but when they noticed that they were not set-up why didn't they do something or say something to me? This was another issue I brought up and I felt that I was being punished because they didn't like the person I hired to help.
We had planned our rehearsal dinner at the Inn the night before with a limited menu. We had unexpected guests and the Inn did an excellent job with accommodating about 6 additional people to our dinner. The food was excellent. I was a bit disappointed with the beverage service and handling of dessert. Carla and I had worked out the menu prior to the dinner and had discussed the payment being added to our wedding bill to avoid a bill being presented and our guests from trying to pay the bill. Once again, Carla did not communicate this with anyone and we were presented with a bill. Not expecting to receive the bill, we had to pay with our debit card. Michael had apologized and helped us with other issues that came up that night.
The room accommodations were prepared by Jan. She was suppose to request a garden room for the night of our wedding. This was a complementary room because we booked when we did. The Inn does not provide a room for the bride to get ready in so I booked a first floor room in the gardens for the night before. That way I would have a place to get ready in. I was also wanting to get pictures of the garden view from the room. Jan had called me a couple of days before and said that she had noted my requests and the rooms would be ready for check-in on Friday after 4. When I went to check-in, I was booked for one room on the second floor for both nights. They had us above the ballroom. My friend complained and spoke to the manager, Mike, who was very helpful and worked out the details for us. He comped my room for Friday and apologized since no notes were written. Carla was suppose to be at our rehearsal and did not show. She called in sick.
I am not very picky or a "Bridezilla." I am pretty flexible and was very trusting of the Inn. My thought was that they get paid to worry and stress about the planning so that I don't have to! I guess I was wrong. Now I know why so many brides freak out. I would have been happier with the garden ceremony and a toast with cake outside. My ceremony was perfect! Our cake was yummy! Our officiant was right on! I couldn't have been happier with those services. Even my flowers were great! I was only disappointed with the Inn's ability to provide a decent reception. I would not recommend the Inn for your reception.
We were treated poorly. I can keep going...My friend ordered Champagne and Chocolate covered strawberries for us. She asked for the champagne to be delivered at 5 and the strawberries at 8. She went to the room around four to set-up and everything was already delivered and sitting out on the table. She was furious. She had to put the champagne on ice and called for them to return with the strawberries at 8. We did get our strawberries delivered at 8. I think that when you make arrangements for something to be delivered and/or pay for a certain service, it should be provided as discussed and you shouldn't have to complain about it for it to be done right. I hate complaining and having to deal with things like this.
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Quality of service
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