-
Quality of service
2.0 out of 5 rating
-
Average response time
3.0 out of 5 rating
-
Professionalism
1.0 out of 5 rating
-
Value
1.0 out of 5 rating
-
Flexibility
1.0 out of 5 rating
I wasn't going to write a review but at the urgency of my family & guest, I had to. Let me start by saying I basically found ALL OF MY VENDERS on my own, & ones I couldn't find instead of her offering to assist me she sat back & waited for me to ask her to find me one. Not only that she googled what I was looking for, I could have done that! Secondly I didn't have a real rehearsal, the day it was set for I had to cancel & when I asked could we do a rehearsal the day before she said she had to go get her eyebrows done??? Really??? Ok so day of wedding total DISASTER! No one could find her, My husband was calling looking for her, my makeup artist was looking for her she was all over the place! Then I was told she was placing names cards at the wrong tables! I was totally disgusted!!! At the reception i told her we were going to cut out certain dances due to time constraints so I told her to move to next thing on the agenda and she would just stand their looking dumb! it took everything in me nit to go off!!! my guest talked really bad saying she was all over the place and acting real confused like she didn't know what to do!! and last but not least she was somewhere in 70% of our pictures!!! ugh!!!!!Bottom line this wedding coordinator can only handle a very very small wedding 10 or less (and this includes guest) if she does do a big wedding she needs to hire a couple of assistants!!!!
I wasn't going to write a review but at the urgency of my family & guest, I had to. Let me start by saying I basically found ALL OF MY VENDERS on my own, & ones I couldn't find instead of her offering to assist me she sat back & waited for me to ask her to find me one. Not only that she googled what I was looking for, I could have done that! Secondly I didn't have a real rehearsal, the day it was set for I had to cancel & when I asked could we do a rehearsal the day before she said she had to go get her eyebrows done??? Really??? Ok so day of wedding total DISASTER! No one could find her, My husband was calling looking for her, my makeup artist was looking for her she was all over the place! Then I was told she was placing names cards at the wrong tables! I was totally disgusted!!! At the reception i told her we were going to cut out certain dances due to time constraints so I told her to move to next thing on the agenda and she would just stand their looking dumb! it took everything in me nit to go off!!! my guest talked really bad saying she was all over the place and acting real confused like she didn't know what to do!! and last but not least she was somewhere in 70% of our pictures!!! ugh!!!!!Bottom line this wedding coordinator can only handle a very very small wedding 10 or less (and this includes guest) if she does do a big wedding she needs to hire a couple of assistants!!!!
Phenomenal Occasions by MDT's reply:
My apologies for not responding back to this review in a timely manner. I have not coordinated any weddings from Wedding Wire so therefore, I completely forgot that I had my business listed on there website. I have been coordinating weddings for 16 years and this has been my only negative review write-up. I do not plan on addressing every issue, but what was mentioned is not accurate. I have to override the negative with the positive and wanted to leave a brief comment for everyone. Please visit my new website for new photos and updated reviews.
