pollyann bakery Reviews
Reviews
4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
16 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating4.9
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Average response time 5 out of 5 rating5.0
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 5 out of 5 rating5.0
Awards
16
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Sharon Sent on 06/13/20185 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Thank you for a beautiful wedding cake... The flavors were awesome and the cake was perfect texture... AmazingThank you for a beautiful wedding cake... The flavors were awesome and the cake was perfect texture... Amazingpollyann bakery's reply:
Thank you Sharon for your review and Congratulations to you both. So glad you were happy with your cake. -
Quality of service
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![Candace]()
Candace Sent on 04/29/20185 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Couldn't be any more pleased with our wedding cake from polly ann. They did our wedding cake just as we asked. Our flavors were dark chocolate cake and strawberry mousse. It was soo delicious. Thanks soo much for making a great cake!!!!Couldn't be any more pleased with our wedding cake from polly ann. They did our wedding cake just as we asked. Our flavors were dark chocolate cake and strawberry mousse. It was soo delicious. Thanks soo much for making a great cake!!!! -
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Laura Sent on 02/21/20165 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Diane and the Polly Anns Bakery staff was a dream to work with. Our cake (4 tiers and 4 different flavors!) is still being talked about. From the tasting to the design - Diane was patient and listened to what we wanted. When it came to the final decisions about the design of the cake I left it all in their hands and I would not have had it any other way. It was absolutely perfect. And I will continue to use them for all of my bakery and cake needs!
Diane and the Polly Anns Bakery staff was a dream to work with. Our cake (4 tiers and 4 different flavors!) is still being talked about. From the tasting to the design - Diane was patient and listened to what we wanted. When it came to the final decisions about the design of the cake I left it all in their hands and I would not have had it any other way. It was absolutely perfect. And I will continue to use them for all of my bakery and cake needs!
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Quality of service
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Sara Sent on 08/14/20135 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I LOVED our cake! I found a picture of a unique cake online, printed it, took it in when we went for our tasting (yum!) and without any hitches, the day of our wedding, the cake arrived JUST as it was supposed to look and tasted delicious. The decorator did an incredible job, as did the baker and the women who helped me at the counter. Nice small town feel and really friendly staff. It was comforting to know that we could place our order and not have to worry about anything else until our wedding day when wiping cake frosting from our smiling faces was the biggest challenge. Thank you Polly Anns Bakery!
Cheers! Sara and KirkI LOVED our cake! I found a picture of a unique cake online, printed it, took it in when we went for our tasting (yum!) and without any hitches, the day of our wedding, the cake arrived JUST as it was supposed to look and tasted delicious. The decorator did an incredible job, as did the baker and the women who helped me at the counter. Nice small town feel and really friendly staff. It was comforting to know that we could place our order and not have to worry about anything else until our wedding day when wiping cake frosting from our smiling faces was the biggest challenge. Thank you Polly Anns Bakery!
Cheers! Sara and Kirk -
Quality of service
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Lisa Sent on 08/23/20145 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Don't let this 'lil bakery fool you..... Wonderfully delicious, beautifully large, many tiered wedding cake that had very few crumbs left at the end of the evening ! The guests raved on and on !! GR8 service, friendly staff and GR8 value !!Don't let this 'lil bakery fool you..... Wonderfully delicious, beautifully large, many tiered wedding cake that had very few crumbs left at the end of the evening ! The guests raved on and on !! GR8 service, friendly staff and GR8 value !! -
Quality of service
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Julie Sent on 09/08/20125 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Cake looked just like I wanted and tastes great too!! Very friendly and accommodating staff, I called a week before to make changes and it was no problem for them. Great cakes.Cake looked just like I wanted and tastes great too!! Very friendly and accommodating staff, I called a week before to make changes and it was no problem for them. Great cakes. -
Quality of service
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Frances Sent on 10/11/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I have my wedding cake provided from Poly Ann Bakery, because it's the cake provider Michael's Tuscany Room packages with. To be honest, when I stepped in the store for the first time , I felt very iffy about this choice; the store is really a old small neighborhood bakery, and we only had fillings in the cake tasting time. I have design background and really want a bakery able to convey my design on the wedding cake, but this just doesn't seem to be able to come from a neighborhood bakery.
However, our wedding cake came out to be a huge success. The manager totally got my idea and vision, and the cake itself is just soooooo tasty!! It's not too sweet, and is nicely balanced. All of our guests love the cake, even my sister-in-law, who usually hates sweets couldn't stop but finished the whole piece :D It's really a great experience for me, and I will definitely have more cake from them later on.
I have my wedding cake provided from Poly Ann Bakery, because it's the cake provider Michael's Tuscany Room packages with. To be honest, when I stepped in the store for the first time , I felt very iffy about this choice; the store is really a old small neighborhood bakery, and we only had fillings in the cake tasting time. I have design background and really want a bakery able to convey my design on the wedding cake, but this just doesn't seem to be able to come from a neighborhood bakery.
However, our wedding cake came out to be a huge success. The manager totally got my idea and vision, and the cake itself is just soooooo tasty!! It's not too sweet, and is nicely balanced. All of our guests love the cake, even my sister-in-law, who usually hates sweets couldn't stop but finished the whole piece :D It's really a great experience for me, and I will definitely have more cake from them later on.
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Quality of service
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Sabrina Sent on 03/09/20115 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Polly Ann's is SO delicious! All of our guests enjoyed eating the cake and so did I! The cake was absolutely beautiful - I saw the cake during our first dance and couldn't help but comment to my husband on it. The cake decorator was very helpful and we got to taste several flavors.Polly Ann's is SO delicious! All of our guests enjoyed eating the cake and so did I! The cake was absolutely beautiful - I saw the cake during our first dance and couldn't help but comment to my husband on it. The cake decorator was very helpful and we got to taste several flavors. -
Quality of service
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Susan Sent on 11/04/20105 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The bad on-line reputation of Polly Ann's is not what we experienced at all! The bride (me) was going to totally dismiss them from the short list without even trying them - based on the on-line reviews I had seen. Since the groom is a great lover of frosted cake, he wanted a chance to check them out, too. I'm glad we did!
It was no small feat to come out on top of all the choices. There were lots of flavor combinations from which to choose. At our pre-arranged cake tasting, Diane showed us the moistest cake and best frosting of all the ones we had tried, including other bakeries that were "specialty priced." In fact, we found Polly Ann Bakery more than accommodating to our requests without continuously adding on extra fees.
We showed Diane the cake topper ahead of time when we ordered the cake, so they could reckon with the weight of it from the beginning. The plastic cake supports seemed pricey at $40, but we got $30 of it back when we returned three of them. The 4th one was on the top of the top layer and we didn't want to remove it before freezing it, so we didn't get a total refund.
The cake was beautiful and tasted wonderful. Diane and her crew were outstanding. Our Groom's cake was also creatively done. We wanted a train steam engine. We provided a carved cake pan and photo for colors for a concept and left the details to them. They developed a superb train engine!
On our various trips to drop off the cake topper and discuss the groom's cake, we also tried their other bakery items such as the mocha and the vanilla Florentine rolls, frosted sugar cookies and nutty treats - all to our delight. Do not overlook this bakery for your special functions!The bad on-line reputation of Polly Ann's is not what we experienced at all! The bride (me) was going to totally dismiss them from the short list without even trying them - based on the on-line reviews I had seen. Since the groom is a great lover of frosted cake, he wanted a chance to check them out, too. I'm glad we did!
It was no small feat to come out on top of all the choices. There were lots of flavor combinations from which to choose. At our pre-arranged cake tasting, Diane showed us the moistest cake and best frosting of all the ones we had tried, including other bakeries that were "specialty priced." In fact, we found Polly Ann Bakery more than accommodating to our requests without continuously adding on extra fees.
We showed Diane the cake topper ahead of time when we ordered the cake, so they could reckon with the weight of it from the beginning. The plastic cake supports seemed pricey at $40, but we got $30 of it back when we returned three of them. The 4th one was on the top of the top layer and we didn't want to remove it before freezing it, so we didn't get a total refund.
The cake was beautiful and tasted wonderful. Diane and her crew were outstanding. Our Groom's cake was also creatively done. We wanted a train steam engine. We provided a carved cake pan and photo for colors for a concept and left the details to them. They developed a superb train engine!
On our various trips to drop off the cake topper and discuss the groom's cake, we also tried their other bakery items such as the mocha and the vanilla Florentine rolls, frosted sugar cookies and nutty treats - all to our delight. Do not overlook this bakery for your special functions! -
Quality of service
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Christine Sent on 10/07/20095 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
the moment we walked in this cute bakery and tried their delicious cakes we were convinced this was our choice. they had tons of selection of photos and the girl that helped us was very professional. Our cake was delivered on time and was beautiful. Everyone raved about how delicious the cake was!the moment we walked in this cute bakery and tried their delicious cakes we were convinced this was our choice. they had tons of selection of photos and the girl that helped us was very professional. Our cake was delivered on time and was beautiful. Everyone raved about how delicious the cake was! -
Quality of service
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Gina Sent on 05/16/20105 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The cake was delicious!The cake was delicious! -
Quality of service
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Briana Sent on 09/10/20085 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My husband and I had no idea about what we wanted in our wedding cake. We walked into Polly Ann's, sat down and a nice woman served us a bunch of different flavors, we looked at a bunch of photos of beautiful wedding cakes, and literally made our decision in one minute! After trying all the flavors of their moist and delicious cake, we were hooked! We pointed out the shape and designs we liked from her photo album and suddenly our wedding cake was chosen and every detail written down.
On the day of the wedding, we could not believe how amazing our wedding cake looked and tasted!!!My husband and I had no idea about what we wanted in our wedding cake. We walked into Polly Ann's, sat down and a nice woman served us a bunch of different flavors, we looked at a bunch of photos of beautiful wedding cakes, and literally made our decision in one minute! After trying all the flavors of their moist and delicious cake, we were hooked! We pointed out the shape and designs we liked from her photo album and suddenly our wedding cake was chosen and every detail written down.
On the day of the wedding, we could not believe how amazing our wedding cake looked and tasted!!! -
Quality of service
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Kayci Sent on 08/02/20104.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
This was seriously the best wedding cake I've ever had, and all my guests said so too. I saw a lot of people sneaking pieces home with them at the end of the night! The cake was beautiful too, exactly what I'd had in mind, and the baker/decorator was incredibly easy to work with. The ONLY reason I didn't give them 5 stars across the board was because they don't like to deliver outside of San Pedro. I got married in Huntington Beach and didn't mind paying a delivery fee, but they made it very clear that they'd rather we pick the cake up ourselves. We did end up picking it up (it was separate tiers so it was easy to move) and it worked out well, but it would have been nice if they had been a little more accommodating. But the cake itself was absolutely perfect, and if you're getting married in San Pedro or don't mind picking it up yourself I'd say you have no reason to hesitate going with this bakery.This was seriously the best wedding cake I've ever had, and all my guests said so too. I saw a lot of people sneaking pieces home with them at the end of the night! The cake was beautiful too, exactly what I'd had in mind, and the baker/decorator was incredibly easy to work with. The ONLY reason I didn't give them 5 stars across the board was because they don't like to deliver outside of San Pedro. I got married in Huntington Beach and didn't mind paying a delivery fee, but they made it very clear that they'd rather we pick the cake up ourselves. We did end up picking it up (it was separate tiers so it was easy to move) and it worked out well, but it would have been nice if they had been a little more accommodating. But the cake itself was absolutely perfect, and if you're getting married in San Pedro or don't mind picking it up yourself I'd say you have no reason to hesitate going with this bakery. -
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User1944603 Sent on 11/30/20144.7 out of 5 rating4.7-
Quality of service 4.5 out of 5 rating4.5
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Average response time 5.0 out of 5 rating5.0
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Professionalism 4.0 out of 5 rating4.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
My wedding cake was amazingly beautiful and delicious. The chocolate fudge filling is fantastic and all of my guests loved it. I would definitely recommend Polly Ann Bakery for your wedding cake. I was very happy when I saw my cake.
I would only give two recommendations. First, insist on dealing with Diane directly. You may have to wait to see her but you will avoid some stress that we had to experience the night before our wedding.
Second, if you want your cake topper a certain way then do it yourself. I ordered my cake topper custom from another country. It was really important to me to keep as a keepsake. It came with a heart shaped platform so the characters wouldn't actually touch the frosting. I didn't bring it to the bakery so it wouldn't get lost. My girlfriend was supposed to place it on the cake but the bakery did it instead. They didn't use the little platform and the frosting stained the characters.My wedding cake was amazingly beautiful and delicious. The chocolate fudge filling is fantastic and all of my guests loved it. I would definitely recommend Polly Ann Bakery for your wedding cake. I was very happy when I saw my cake.
I would only give two recommendations. First, insist on dealing with Diane directly. You may have to wait to see her but you will avoid some stress that we had to experience the night before our wedding.
Second, if you want your cake topper a certain way then do it yourself. I ordered my cake topper custom from another country. It was really important to me to keep as a keepsake. It came with a heart shaped platform so the characters wouldn't actually touch the frosting. I didn't bring it to the bakery so it wouldn't get lost. My girlfriend was supposed to place it on the cake but the bakery did it instead. They didn't use the little platform and the frosting stained the characters. -
Quality of service
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Karen Sent on 07/30/20084.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5.0 out of 5 rating5.0
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Value 4.0 out of 5 rating4.0
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Flexibility 5.0 out of 5 rating5.0
These people have been in the wedding cake business for years and years and know what they're doing. Their delivery of the cake was timely and the cake was elegant and delivered in perfect shape.These people have been in the wedding cake business for years and years and know what they're doing. Their delivery of the cake was timely and the cake was elegant and delivered in perfect shape. -
Quality of service
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Rosemarie Sent on 03/20/20124.5 out of 5 rating4.5-
Quality of service 5.0 out of 5 rating5.0
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Average response time 5.0 out of 5 rating5.0
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Professionalism 4.0 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5.0 out of 5 rating5.0
The cake turned out beautiful and we received great reviews on how good it was.
I was very pleased with the taste and look of my wedding cake and would recommend
this bakery.
Rose wallisThe cake turned out beautiful and we received great reviews on how good it was.
I was very pleased with the taste and look of my wedding cake and would recommend
this bakery.
Rose wallis -
Quality of service
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