Pond House Cafe Reviews
Reviews
4.7 out of 5 rating
![WeddingWire Couples' Choice Awards 2024 Winner]()
4.7 out of 5 rating
67 Reviews
95% recommend it
Awards
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![Aimee]()
Aimee D. Sent on 01/08/2024Can’t recommend enough!
The first time I visited the Pond House I absolutely fell in love with it. It was decorated for the holidays and it felt so magical. We knew right away that this was where we wanted to get married. Two years later we got married here on 1/5/2024 and I just can’t stop thinking about how amazing it was! My guests all night kept saying how it was one of the prettiest venues and funnest weddings they’ve ever been to. How it was stunning and felt so magical. I have an old school Italian family and was so worried about the food because they can be such critics but omg. People RAVED about it. I had my rehearsal dinner here as well. Each food item better than the next. They have so many different options to choose from to satisfy and also accommodate dietary needs. The servers and bartenders were professional, hard working, personable, and so kind. My wedding coordinator Leslie, was attentive, always replied quickly, never made me feel like a bother, and her professional opinion was always appreciated. Diana was also so much help and so pleasant to work with. I wish I could relive that night over and over. I can’t recommend this venue enough. 🖤 -
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![Ashlee]()
Ashlee M. Sent on 10/11/2023The best day ever!
We couldn’t recommend the Pond House Café enough to our guests! They made our big day so special from the very start. I originally thought we would do a small “garden wedding” so I looked into Elizabeth Park in West Hartford. As soon as I started looking, the Pond House Café popped right up and we fell in love. Our first meeting with Leslie was great and staff even brought us over their truffle risotto balls as a complimentary snack. We felt so welcome right then & there! Coordination through Honeybook and Social Tables were pretty seamless with our coordinator Jess who was amazing! She handled everything on our day and was so organized and professional! I can’t tell you how big of a help it is to know that all your decor is packaged up for you at the end of the night so you don’t even have to think about it! Jess was great at listening to our ideas and visions for the day as well as answering every little question we had. Compared to other wedding venues we had toured, the Pond House Café was a lot more reasonably priced and, in my opinion, WAY more beautiful than most of the venues we toured! The outdoor terrace was perfect for our ceremony and the pond was the perfect backdrop for guests to take photos during cocktail hour. Also the opportunity to take our wedding photos in Elizabeth Park is a huge perk all on its own. We hope some of our guests will turn the Pond House Café into their wedding venue just so we’re able to go back and reminisce! -
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![Michelle]()
Michelle S. Sent on 11/11/2023Lovely location and great food
I absolutely loved the Pond House Cafe the moment I walked inside with its wonderfully dreamy atmosphere and decor. I and my guests absolutely loved the food. They especially liked the table of desserts at the end. Pond House was great at accommodating complicated dietary restrictions and allergies as well. -
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![Michelle]()
Michelle S. Sent on 06/27/2023super helpful staff!
The staff at pond house were so helpful for all the planning phases for my wedding. Leslie, our coordinator was great! The venue is gorgeous and is on the amazing Elizabeth Park. -
Aleina B. Sent on 05/17/2023
Would recommend
Would highly recommend! The planning process was great with our coordinator, they were quick to adapt to changes in the plan due to inclement weather and the coordinator set up all the decor we brought to make sure our vision came to life! Great night and a fantastic wedding -
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![Leah]()
Leah D. Sent on 03/20/2023Best venue ever
We were impressed from start to finish with our experience at the Pond house for our wedding. Leslie was a fabulous coordinator, and everything turned out perfectly. The food was fantastic and the venue is already stunning inside so we did not have to add much for decorations. Being able to coordinate food, cake, drinks, and on site ceremony through the venue was so easy, and it took a huge amount of weight off of our shoulders! -
Kaitlin L. Sent on 09/06/2022
Perfect night
There were a few bumps in the road for our wedding needing to be rebooked due to COVID and some staff that left during planning but when we were able to work with Stephanie a few months before the wedding, she was able to jump in where we were left and make sure that all the loose ends were tied. She reassured us with all of our questions and concerns and was so personable. The day ended up being absolutely perfect. -
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Jacquie H. Sent on 07/26/2021
Truly magical!
Wow! It was purely magical!! From start to finish was all she had dreamed and hoped for! It exceeded all of our expectations. The venue, the FOOD, the staff, everyone and everything was perfection! It’s been a week since the wedding and I’m still getting texts and messages from friends and family who are still raving! Most frequent comment, “Best wedding I’ve ever been to!” Thank you Stephanie, Diana, and the entire staff at the Pond House for making my daughter and her new husband’s dreams come true!!! ❤️ -
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![Sam]()
Sam A. Sent on 04/03/2021Best day of our lives!!
All thanks to the Pond House and their amazing team for making our wedding out of this world perfect in a less than perfect covid time. Stephanie was our coordinator and I just loved her! She was so personable and easy to reach, ask questions to and so reliable the day of. I would never ever regret working with the pond house in our day. The food was so amazing! They even helped make a special meal for my mom who has a very picky taste. Thank you thank you thank you- Kyle and I are forever grateful for the amazing memories, full stomachs, laughs and picture perfect pristine venue.
Love the Calhoon’s ❤️ -
![Stephanie]()
Stephanie L. Sent on 01/17/2021The best wedding venue
I can’t say enough about the Pond House. The food is amazing, the venue is gorgeous and they have been more than accommodating while we were planning our wedding especially during covid. The wedding planner, Stephanie, is great, so helpful and very attentive. Diana and all of the staff have been so amazing and kind to us. We couldn’t have picked a better venue and are so happy to say we had the wedding of our dreams. -
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Ashley M. Sent on 10/28/2020
Beyond Our Expectations
How do I give ten stars? The Pond House hosted both our ceremony and reception, and it was the most wonderful experience. The pictures of this venue speaks for itself -absolutely stunning. The food from the venue was also incredible, we received so many compliments from our guests about their meals.
The entire day was well organized and absolutely beautiful, but one of the best things about The Pond House was how great they were during the planning process. Planning a wedding during COVID was so challenging, and Stephanie helped us through every single step. We had to significantly change the size of our invite list, and at one point had planned to move everything onto the patio due to COVID restrictions. Stephanie was a calming presence, and was always very accommodating and flexible. Thankfully the big day ended up being everything we had envisioned and more. -
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![Annie]()
Annie Sent on 01/26/2020I wish I could have 100 weddings at the Pond House!
Our winter wedding at the Pond House Café exceeded all of our dreams for the big day! Stephanie, our assigned coordinator, was so friendly, helpful, and easy to work with. She was very organized and great with communication – there wasn’t a second leading up to or during the wedding that we were worried about a thing. We had the ceremony in front of the fire place, which allowed us to flow seamlessly from ceremony to the reception, which was very convenient. Excellent food was our #1 priority when wedding planning, which made going with the Pond House a no-brainer. There are so many great menu options that allow you to break the mold of traditional wedding food. Everything we tried at the open house, tastings, and on our wedding day was incredible. All of our guests raved about how delicious the food was and how beautiful the venue was! The room set up with all of the trees and winter décor was so beautiful and beyond anything we could have dreamed up. We were in awe at the beauty of the room - it was a magical winter wonderland for our perfect day. -
![Ashlee]()
Ashlee Sent on 09/26/2019Amazing Wedding Day!
We are thrilled with our wedding at Pond House! I actually found them right here on Wedding Wire searching around. We initially wanted the rustic barn style wedding, but after researching more, I realized we needed something a bit more hands off. I loved the look of Pond House. It is so romantic, and the main room is so stunning when you walk in. (I'm a sucker for high ceilings.)
We set our first appointment for the walkthrough with Diana. We then sat down next door for lunch, and tired a few different items to get an idea of the food. Although we had another meeting at another venue booked later that week, I cancelled it, and we booked with PH about 1 1/2 years before the wedding day.
I encourage you to go to any open houses or tastings they hold. We were able to try apps and the cakes at 1 event. (Donna's cakes are to die for!- See that review as well!) We also had a great time at the food tasting. I'm a HUGE foodie, so that is another reason why PH was a great fit. A few of mine and our guests favorites: Apps: Mini Chicken and Waffle. Thai Chicken Skewer. Smoked Salmon on a Potato pancake. The star of dinner with the Moroccan chicken. Everyone was raving! (and that is something we would have never picked unless we went to the tasting!)
The night flew by!!! My advice would be to stop and take it all in. We did head inside about a half hour before the ceremony started and was able to see the room set up. It is decorated so beautifully. All we had to bring in was the florals, the favors, and extra things like the seating chart, guest book, and some photos of family members.
Throughout the process we worked with Brittany. She was great with keeping us organized, and answering any questions we had! I'm secretly hoping someone I know has a wedding here, so I can also experience it as a guest! Thank you Pond House!! -
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