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Rich's Catering & Special Events Reviews

Rich's Catering & Special Events

Rich's Catering & Special Events

Buffalo, NY
5.0 out of 5 rating, 214 Reviews
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Reviews

5.0 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
5.0 out of 5 rating
214 Reviews
99% recommend it
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Awards

214
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
  • B
    Benjamin S. Sent on 04/13/2024
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    Perfect wedding!!

    Maureen and her team were excellent! She was responsive and helpful and foresaw things that we would have missed. The day went off without a hitch and they were there every step of the way to make it happen. The food was incredible and so was the venue. Wouldn’t have changed a single thing. Perfect wedding venue and team!
  • Leah
    Leah K. Sent on 12/15/2023
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    If you want the wedding & reception of your dreams, this is the place!!!!

    I don't even know where to begin because our wedding and reception at the Atrium @ Rich's was the most incredible and flawless experience. My husband and I had our wedding ceremony and reception this past Saturday, 12/9, and even almost a week later we have people calling us about how beautiful the wedding was, how gorgeous the reception was, how delicious the food and drinks were, how much fun they had, etc. Working with Maureen throughout the planning process makes you feel so comfortable-she knows what she is doing!!-and we just knew our wedding would turn out to be perfect. And it really really was. Anytime I had questions for Maureen, she and her team would respond right away, they were incredibly easy to work with! We just cannot thank Maureen and her entire team enough for all that they did for us, and if we could give a million stars we would. We will be recommending the Atrium @ Rich's to anyone looking for a wedding and/or reception venue over and over again.

    Rich's Catering & Special Events's reply:

    We appreciate your kind words, Leah! We are delighted to hear that your day turned out just as you planned. Thank you for choosing to spend it with us. Cheers! 🥂🎉
  • Erica
    Erica Sent on 11/13/2023
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    Made the day so amazing and easy!

    Maureen and her team made the night so magical for us! She had did everything we requested and even added a surprise for us during the cake presentation! Our night was so perfect and we couldn’t have asked for it to go any better! The venue was stunning! All the food was amazing and the drinks were great! The attention to detail made the night so much more special! Maureen and her team made sure we had everything we asked for and kept checking in on us throughout the night! We had such an amazing night I would recommend Rich’s to anybody planning a wedding or special event!

    Rich's Catering & Special Events's reply:

    Thank you for the kind words Erica! We are ecstatic to know that everything turned out just as you envisioned. Cheers! 🎉🍾🥂
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  • J
    Joseph B. Sent on 10/27/2023
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    Incredible venue with amazing food

    Rich's was the perfect venue for our wedding day and made the planning process so easy. There were so many options for customization that we were able to have exactly what we wanted with the ease of everything being streamlined through one vendor. The space is incredible and the food was absolutely delicious. They were also very accommodating of the multiple dietary restrictions our guests had. I cannot say enough about how fantastic Maureen and her team were to work with. Would absolutely recommend Rich's to anyone planning a wedding!

    Rich's Catering & Special Events's reply:

    It was a pleasure making your dream day a reality Joseph! Thank you for choosing to spend it with us. Cheers! 🎉🥂
  • Stephanie
    Stephanie M. Sent on 11/07/2023
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    The very best!

    There are a lot of decisions that go into a wedding, but selecting Rich’s as our venue was hands down one of the easiest! From the initial viewing of the venue, to picking up our items after the wedding, and everything in between, the communication was fantastic. Maureen and her team were absolutely wonderful to work with and did all they could to make our day everything we wished for and more! All of our guests raved about the beautiful space, the amazing food, and delicious seasonal cocktails. If we had to do it all over again, Rich’s would be our number one choice again!

    Rich's Catering & Special Events's reply:

    We are delighted to hear that your special day turned out just as you envisioned. Thank you for choosing to spend it with us. We wish you all the best in the future!! 🎉🥂
  • Christina
    Christina C. Sent on 06/21/2023
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    Best in class!

    We could not be happier that we chose Rich's Atrium as our venue for our wedding reception! They transform the Atrium into gorgeous, elegant venue space. Maureen and her entire staff did an AMAZING job. The staff takes care of everything, from set up to tear down. There was not a detail that was missed and the service was impeccable. Maureen was wonderful to work with, was very attentive, and helped with every step along the way. The night of the wedding, both Maureen and Katie were there to make sure the night went perfectly. We had multiple guests comment on how delicious the food was, as well as ask us where the cake was from (we got our cake through Rich's bakery - Frost Artisan Bakery). We had indoor fireworks during our first dance which really added a "wow" factor! We cannot recommend Rich's enough - they truly are the best in class!

    Rich's Catering & Special Events's reply:

    Thank you so much Christina!! We were honored to be a part of your special day!! Wishing you and Sam all the best!!
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    Katherine O. Sent on 01/24/2024
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    Outstanding Service

    Jennifer and her catering team were absolutely fabulous throughout the entire wedding planning process and day of. Jennifer was so helpful and so quick to respond to all of many many questions throughout planning. I felt so confident that she had everything in hand heading into the week of our wedding. They had drinks and appetizers set aside for us and got them right when we walked into our reception. At the end of the night they packed up all of the decorations we had brought so they were ready to be picked up quickly the next morning. Working with Rich's and especially Jennifer was a flawless experience and I would highly recommend them to anyone getting married in the Buffalo area.

    Rich's Catering & Special Events's reply:

    Thank you for your kind words Kate! It was wonderful working together and we wish you a lifetime of love and happiness! Cheers!
  • K
    Kara B. Sent on 01/08/2023
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    A Wedding Winter Wonderland

    It was an unforgettable December evening, with a winter wonderland outside and a magical winter wonderland theme inside set by specialty lighting, so many beautiful lit Christmas trees, and the floor to ceiling fireplace setting the ambiance which wowed our guests from the moment they walked into Rich's Atrium. The specialty signature drinks, hors d'oeuvres and late night chicken finger subs were just some of the added items raved about. The service, food, and cocktails were amazing - Maureen and her staff went above and beyond! So many guests commented it was the nicest wedding they had ever been to. We would recommend Rich's Atrium hands down!

    Rich's Catering & Special Events's reply:

    It was a pleasure working with you Kara! We are happy to hear that your day turned out just as you wanted it. Cheers! 🎉🥂
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    Amy B. Sent on 12/12/2022
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    The best venue as a bride and guest!

    I have been a guest at 3 weddings at the Atrium. We knew when we were planning our wedding, this was the top venue we wanted. We didn’t even look at anywhere else. Throughout the entire wedding planning process, I hardly worried about the reception. The planners, coordinators, and all staff were so detail oriented and easy to work with that I knew we were in good hands. This venue is very consistent and amazing.
    I highly suggest considering a winter wedding based on the way the Atrium is decorated.

    Rich's Catering & Special Events's reply:

    We are happy to hear that every experience with us has been a delightful one. We would welcome you back anytime. Cheers to you and your future! 🍾🥂
  • J
    Jenna Sent on 01/18/2023
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    Absolutely amazing!

    Our wedding was 12.3.22, if you have ever been to Rich’s you know just how stunning the reception space is. It was even more breathtaking around Christmas time! Maureen was so helpful from the very beginning of the planning process! Rich’s went above our expectations on everything! The food was amazing, the signature cocktails were delicious and the entire staff was incredible! Our package included a cake from cookie bakery. Jasmine was great to work with! She did an awesome job on our cake and it was absolutely everything we wanted and more. It looked beautiful and tasted soo good! We still get compliments from guest on how gorgeous and fun our wedding was. We would recommend Rich’s to anyone planning a wedding!

    Rich's Catering & Special Events's reply:

    Thank you for the kind words Jenna! We are delighted to hear that your day turned out just as you planned. Thank you for choosing to spend it with us. Cheers! 🎉🍾🥂
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    Dandrea Sent on 08/17/2022
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    Amazing job

    Had a wedding for about 140 people, and day of wedding planner, Jennifer Fisher (she is amazing!) everything was as expected and better. Great service and staff! Fast response for any questions as well. Thanks for a great wedding!

    Rich's Catering & Special Events's reply:

    It was a pleasure working with you and we are ecstatic to know that we were able to exceed your expectations. Thank you for allowing us to join you on your special day. Cheers! 🎉🥂
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    Kathleen L. Sent on 07/26/2022
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    Flawless and professional

    Unbelievably amazing. Not only did everyone say food was so good and didn’t taste like wedding food! My husband is very picky about his steak and said it was the best he has Ev had. The staff were professional and finished cleaning up and no one even knew. They were so discreet and above professionalism! Amazing ! Not one hiccup all night!

    Rich's Catering & Special Events's reply:

    We are thrilled to hear that your day turned out as magical as you hoped it would. Thank you again for choosing to spend your special day with us. Cheers! 🍾🎉
  • Whitney
    Whitney Z. Sent on 09/26/2022
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    A dream come true ♥️

    Everything was absolutely perfect about our wedding day. Everyone we worked with was amazing and helpful. They fixed anything that came about and we’re extremely organized. Not a single thing went wrong and they were there to guide me and my husband through the whole day. 10/10 would recommend to anyone! On top of all of that, our guests still talk about the food and the late night chicken finger sub stations. It was seriously the most magical day ♥️

    Rich's Catering & Special Events's reply:

    Thank you for the kind words Whitney! We are happy to hear that everything was to your liking. Congratulations again, and cheers! 🎉🍾🥂
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    Nick Sent on 07/15/2022
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    Rich's was amazing

    Everything at Rich's exceeded our expectations! Steven and his team made sure every little detail was perfect and made us feel like royalty! Thank you!

    Rich's Catering & Special Events's reply:

    We are so pleased to hear that everything was just as you wanted it to be. Cheers to you and your many years together! 🍾🥂🎉
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    Jenn A. Sent on 07/19/2022
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    Best decision ever!

    Rich’s Catering & Special Events was everything I could have ever dreamed of and more! We started planning pre-covid and we instantly knew this venue was for us. Every single staff member along the way was absolutely phenomenal to work with, kind, attentive and easy to contact at any point. Prior to the wedding they made planning easy and I did not have to do much work at all. (I literally only brought centerpieces and 3 signs to the venue; everything else was there). Rich’s does everything for you, making the wedding planning process and wedding day stress-less and as simple as possible. The event space is massive and beyond breathtaking. We had a wedding coordinator through Rich’s that made sure everything from start to finish was flawless and perfect in every possible way. From the bridal suite, hors d’oeuvres (I literally talk about the mini tacos to everyone), slide show, cocktail hour, entrance sparklers, dinner food, cake, donut wall, bar service, etc… Everything was picture perfect and just an absolutely incredible experience. The attention to detail at Rich’s is incomparable to anywhere else. I could go on and on about Rich’s and I recommend this venue to EVERYONE! We are so happy with our decision and wouldn’t change anything from our special day at all.

    Rich's Catering & Special Events's reply:

    It was a pleasure working with you as well Jenn! Thank you for choosing us to be part of your special day and are thrilled that everything was to your liking. Cheers! 🥂
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    Caitlyn Z. Sent on 10/19/2022
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    You will not be disappointed!

    My husband and I got married June 2022 at Rich's Atrium. We had a large wedding of approximately 250 people. I am BEYOND pleased with everything Rich's had to offer. The venue was gorgeous; staff even sets up centerpieces, etc which is one less thing we had to worry about the day of or before. The service is impeccable. Maureen and Katie made thing everything was in order and ran smoothly. Staff even serves your drinks so you can socialize with guests and enjoy your night. Multiple guests raved about the food and said it was the best they've ever had. Everything from appetizers, entrees, and desert was delicious. We were even able to take meals to go for guests that did not attend but RSVPd. If you're thinking of using one of Rich's venues, do it; they will not disappoint!!

    Rich's Catering & Special Events's reply:

    We are ecstatic to hear that we were able to exceed your expectations and that you choose us to spend your special day with. Cheers to you and your happy future!🥂🍾
  • Sarah
    Sarah M. Sent on 06/17/2022
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    Everything we wanted and more!!!

    Our wedding was absolutely amazing!!! We live in Florida so I was so nervous planning a wedding from so far away. Rich’s made it a breeze!!! They really were amazing and so accommodating. A couple weeks before our wedding we had to make a request for a special meal due to health issues with a grandparent and Maureen was so helpful and made sure we were able to figure something out. It was the little things like this that really made such a huge difference. We received so many messages from guests saying how amazing the wedding was and how much fun they had. And the food, it was AMAZING!! We both come from families with a lot of good cooks and everyone loved the food so that is saying a lot

    Rich's Catering & Special Events's reply:

    Thank you so much for the kind words Sarah! It was a pleasure working with you, and we are grateful you chose us to celebrate with. Cheers! 🥂🎉
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    Demi G. Sent on 05/26/2022
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    Rich’s atrium wedding

    This venue is AMAZING! Not only was my husband and I treated like gold but all of our wedding guests were as well!
    Maureen assisted me with my wedding planning and she was so easy going and informative with every concern I had! Answered my emails quickly, called to respond to my questions over email & walked me through wedding planning.
    The food was AMAZING!
    We had the fireworks and fog during our first dance which was a great add on during our dance! (Do not have the professional photos yet only ones off iPhone)
    As the night went on and the sun started to set the dim lights went on making the night just that more romantic!
    We decided to have the ceiling draping and the firefly lights hanging and it was absolutely BEAUTIFUL!
    I wish I could relive our wedding at Rich’s every week! I can’t say enough great things about Rich’s, & Maureen!

    Rich's Catering & Special Events's reply:

    Thank you for choosing us to be part of your special day Demi. Best wishes to you and Peter in the future. Cheers! 🍾🥂🎉
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    Kristy M. Sent on 01/12/2022
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    Best wedding ever

    We had our wedding at the Atrium on 12.11.21 and we could not have dreamed of a better venue. Steve and his team were amazing, helpful, and went above and beyond to make sure we had a perfect day. All of our guests have complimented the food and drinks, the decor and the ambiance. One guest said it felt like a “winter wonderland”. Another said he has been to many weddings in big cities like Chicago and NYC and this was better than all of those. I would recommend this venue to everyone.

    Rich's Catering & Special Events's reply:

    We are so glad that your day turned out just as you wanted - for both you and your guests. Cheers! 🍾🥂🎉
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    Sabrina Sent on 01/24/2022
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    10/10 would recommend

    We are forever grateful we chose Rich's Atrium as our wedding venue (both ceremony & reception). Steven, our wedding coordinator, truly went above and beyond to make our day was absolutely perfect. The entire staff was extremely professional and very attentive to all of the little details. Everything was taken care of - it is clear they have perfected how to run an event!
    The special accommodations made for my husband and I made us feel extremely special and helped us enjoy our night! Our guests have been raving about the food and how beautiful the venue was.
    We could not have been happier with our wedding at Rich's!

    Rich's Catering & Special Events's reply:

    We are so happy to hear that your day turned out as you hoped! Wishing you the best in your future. Cheers! 🥂🎉
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    Luigi M. Sent on 12/04/2021
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    Terrific wedding event at the Atrium.

    11/3/21 everything was perfect for this wedding. Servers food drink atmosphere. Beautiful space and staff. 1st time experience and hope I get invited here in the future. Well done Atrium @ Rich’s.

    Rich's Catering & Special Events's reply:

    Thank you for the kind words Luigi. We are happy that we were able to bring your dream to life. Cheers! 🍾🥂🎉
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    Caroline A. Sent on 02/15/2022
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    Unforgettable

    We can't thank Steve and his team enough for everything they did for us! Everything was absolutely perfect!! The food was amazing, the Christmas decor was magical, and the overall experience is simply unforgettable!! Heather at Cookie made us a cake that was not only delicious, but it looked identical to the picture we gave her!! We received SO many compliments from our guests about everything from the food and drinks to the ambience! After looking at multiple places online, I just kept finding my way back to Rich's. If you're in doubt about your venue, you should really sit down with them to see what they have to offer, you won't regret it! We're beyond happy with the way everything turned out, and still kinda in shock that it was actually our wedding!!

    Rich's Catering & Special Events's reply:

    Thank you so much for the kind words Caroline. It was a pleasure working with you. Cheers to you and your future! 🍾🥂
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    Andrew W. Sent on 01/12/2022
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    Amazing Experience

    The venue was beautiful and the process getting there was a great experience.

    Rich's Catering & Special Events's reply:

    We appreciate the kind words Andrew. We are so happy that you enjoyed your special day and that you chose to share it with us. Cheers! 🥂🎉

  • Elise
    Elise S. Sent on 10/19/2021
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    Loved Rich's Atrium for our wedding!!

    Steve's attention to detail and service is fabulous! No surprises with his years of experience and dedication to making your experience wonderful. Our guests loved the stunning venue, delicious food and appetizers as well as the magnificent displays. Many of our guests commented on every aspect of the marvelous venue, superb food & outstanding service. We were thrilled with our glorious wedding!!

    Rich's Catering & Special Events's reply:

    Thank you so much for the kind words. We truly loved working with you on your special day! Congratulations again! Cheers!🍾🥂🎉
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    Andrew M. Sent on 01/24/2022
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    Top notch in every way!

    Rich’s staff was amazing! They were on top of everything and made our day extra special. Steven was amazing to work with and made it very easy on us both. The place was beautiful and I would highly recommend them to any new couple looking for a wedding venue. Food was outstanding as well!

    Rich's Catering & Special Events's reply:

    Thank you for the kind words! We had a pleasure working with you. Wishing the best for you. Cheers! 🍾🥂🎉
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