Russo's On The Bay Reviews
Reviews
4.8 out of 5 rating
86 Reviews
94%
Recommended by couples
Awards
-
Olivia L. Sent on 02/03/2023
Phenomenal
Russos service is phenomenal.
Priscilla is the one who won us over. Her professionalism and ability to connect with us made us book with her.
Mr. Russo personally thanks you and makes every guest feel special.
Joe make it happen. made it happen for me.
Christina was my Maitre D and she was amazing !!!!!!
Book Russos you will not regret it. the food and drinks are amazing and the service is phenomenal!!!! No regrets no complaints. PHENOMENAL Service -
-
![Kevin]()
Kevin H. Sent on 11/18/2021Great Experience
Highly highly recommend this venue, food was great and the staff was more then excellent. The venue included a coordinator Joe Vacca who ran the show all night, very happy. -
![Dana]()
Dana N. Sent on 07/03/2019Joe Vacca was a godsend
If you want to be treated like royalty on your wedding day, use this venue.
Our team was professional, helpful, and went above and beyond to make sure we were happy.
The guests cannot stop talking about the amazing Cocktail & Viennese hour. Everyone was blown away. Guests also loved how many options are given for their main course. Older guests were happy they didn't even need to go to the bar because by the time they were done with one drink their waitress was already getting them a refill. Everything is updated and clean. The cakes were made on site and not only beautiful, but delicious. Our guests are also still talking about our grand entrance, they couldn't believe how "grand" it truly was. Russo's also worked very well with all of my vendors. Mr. Russo himself kept checking up on us and making sure we were happy. We knew we were in good hands. Guests were also impressed with the process in which they wrap up the food ( many people were full from cocktail hour and wanted to take their entree home) you are given a number and at the end of the night you give in your number in return for your leftovers. They had all the little details covered.
My husband and I are still impressed with our Maitre D- Joe Vacca. Joe took care of us like we were family. Everything we requested was completed. Everything looked beautiful. At one point my mom was upset about something I forgot and started to get upset with me, Joe took her to the side and very respectfully took care of the situation and encouraged mom to go to him with any problems. This may seem insignificant but it was a big relief for me and made it simple to be care free & happy the entire night. The entire night was seamless, from our grand entrance, first dance, night time photo shots, cake cutting truly all thanks to Joe and his team. We just kept saying this is the best night ever ( so cliche I know, but its the truth). Every picture of me I have the biggest smile on. Joe was visible to me the entire night, I knew that if I needed something he was right there to help me, this made me feel comfortable and at ease.
We added the LED bar the week before the wedding and we are so happy we did. It was a great addition to the night. It truly kept many people inside the room and close to the dance floor which was exactly what we wanted. Service was quick and professional.
Also- For the brides who want to be " The only bride"
there was another wedding going on but you would never know it, they do a great job of keeping everyone separated. -
-
![Carolyn]()
Carolyn Sent on 11/25/2018Russo's on the Bay is simply the Best!
Simply the absolute BEST! We got married (both ceremony and reception) at Russo’s on the Bay on 8/31/18 and they more than exceeded our expectations. They made the planning process easy and comfortable. Sophia helped us every step of the way and was just fabulous! In the last few weeks leading up to the wedding, Joe Vacca, our matire’d, answered every question and concern immediately, he put me at complete ease. He then ran our wedding like a well oiled machine! Joe is really the best in the business! My bridal attendant Hope was great! If I needed or wanted something she was back to me in a flash with it! Bravo to the chefs! The food was outstanding! The food presentation was also very impressive! OMG the bakery - cookies, pastries and CAKE that was out of this world! The entire staff is professional and very accommodating but not in a stiff unattached way, they are friendly, everyone was smiling and happy help in anyway they could. The service was seriously fantastic! Even Mr. Russo stopped by to ask us if everything was going well and to be sure we were happy. The venue is gorgeous, the pics on their website doesn’t do it justice. I could go on and on, instead I’ll leave you with this - As our guests left, many people told us that this was the best wedding they had EVER been to! As a bride & groom, I can’t tell you how happy that made us! We would have our wedding at Russo's again tomorrow if we could! Thank you Mr. Russo and your entire team for making our wedding not only our dream wedding, but an outstanding event overall! xoxo -
Amanda Sent on 10/19/2017My Husband and I got married at Russo's on 09.01.17. From the initial meeting and through out the entire wedding planning process Mr. Russo, Priscilla, Audrey, Joanne, Christine and all of his amazing staff enough for providing nothing short of amazing service! We are beyond happy more so overjoyed with our wedding day! We had beautiful outdoor interfaith ceremony, followed by a cocktail hour and reception that was absolutely divine. My husband and I are big "foodies" and we found it challenging to the PERFECT venue that offered delicious food and quality service in combination with a consistently great reputation. Believe it or not My husband and I actually visited over 20 venues throughout NY but once we came to Russo's we knew instantly that we found the place of our DREAMS! Within the past year, Russo's has renovated/ the Tivoli Room, Promenade (Where Cocktail Hour is held) and even more recently offered outdoor ceremonies in their garden. What more could one ask for? We wish we could relive our Wedding day again. Book Russo's!! You WON'T regret it! - XO ( The Islams <3)
-
-
User2902912 Sent on 12/10/2016I got married on 11/11 & everything was ABSOLUTELY AMAZING! Top notch & first class everything! The venue is BEAUTIFUL! The food was AMAZING! The staff is FABULOUS! Mr. Frank Russo, Joanne our Maitre D, Sophia, Lauren and the rest of the staff I cannot thank each one of you enough for all you did to make my dream wedding happen. Everyone keeps ranting and raving about everything. THANK YOU ALL SO MUCH! XOXO -
![Jade]()
Jade Sent on 01/18/2016*Our wedding has not happened yet, will update after*
We haven't had our wedding yet, but the service and treatment we've received from Russo's On The Bay has been so phenomenal it felt necessary to review them. We got engaged in April of 2014, and Russo's on the Bay was the very first reception venue we visited, upon recommendation of friends & family who had attended work functions at the location. We were instantly in love. Every employee we encountered was kind, and helpful, they offered us refreshments while we waiting to meet with our consultant. Once in with Audrey, we instantly knew Russo's was the place for us. She was so patient and helpful, answering all of the questions I had and willingly entertaining all of my "what ifs" she took us on a tour of the rooms, which was AMAZING and walked us through how weddings at Russo's flow. Frank Russo (owner) happened to be there and stopped in to say hello as well. We knew we wanted to book, but Audrey suggested we visit a few other venues to make sure we were certain since it was the first one we'd seen. That act in itself was so telling to us about the kind of experience we would have there, it wasn't about making the sale to her, it was about making sure that we were going to have the best day for us as a couple. We saw a handful of other venues, but kept comparing them to Russo's, Non of them stacked up.
The amount of service, food/drinks, just everything you get is so much more than most locations offer, and at Russo's thats their standard package. Every time we went back to Russo's for meetings, we were treated like part of the family, Audry always brings out cake pops for my Fiance because he mentioned how much he loved them the first time we went (the usually only give the cake pops out for your initial visit!).
I can't express how helpful everyone on the Russo's team has been, they always answer all of my emails quickly and throughly. We cannot wait for our wedding day at Russo's! -
User2412937 Sent on 11/06/2015You cannot go wrong, nor will you be disappointed in choosing Russo's On The Bay. The food is amazing, the grounds are gorgeous, and the rooms are stunning. -
User2356027 Sent on 10/07/2015Wow, wow, wow!!! Wow is all I can say about Russo's on the Bay. You will not get this type of service, treatment, food, and magic anywhere else! My husband and I got married here on September 19th and had the best, most magical day of our lives!!! It was a pure fairytale!!! Russo's, with the help of our other incredible vendors, brought our dreams to reality. Our maître d' (is that how you spell it?) was Joe Vacca along with his assistant, Joanne. Joe is the best!!! He was always there to answer questions, ask our opinions, take care of everything that was necessary, and even to make sure that we got to eat! The staff at Russo's truly made everything perfect. Frank Russo even walked around a couple of times throughout the night to make sure everything was running smoothly! We were in the Renaissance room with about 280 guests - the room looked like a dream! The service was top notch - each table had its own waiter and no one ever had to get up for drinks. And the food? Everyone knows about the food! Our guests are still raving about the full boat cocktail hour and unbelievable Viennese (we had chosen the Elite package)! Plus, I keep hearing that the Opera Trio was the best wedding cake many of them had ever tasted in their lives! I highly recommend Russo's for any type of occasion! They do not disappoint!!! Now we can't wait to have a baby so that we can have a christening there! Joe, we are coming back for you! -
User2319679 Sent on 09/16/2015Russo's on the Bay is an amazing place to have your wedding. Their staff goes way beyond above and beyond to make you happy. From the first point of contact at Bridal Showcase I attended, I was treated like a Queen. The food is to die for and there is so much of it. Almost all of my wedding guest said to me this was the best wedding that they have ever been to, Russo's is responsible for that! Thank you for making my wedding a true fairytale! I can't wait to have another event so I can have it at Russo's!
Are you interested?
Send a message
Are you interested?
Send a message